Homewood Suites by Hilton Madison West

Hotels
Homewood Suites by Hilton
9.1 (289 reviews)
479 Commerce Drive , Madison , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast
Cons:
Issues with cleanliness of dishes
Hard mattress

Categories

Cleanliness
7.99
Reviews highlighted clean rooms, though some guests noted cleanliness issues with dishes.
Service
9.46
Staff were consistently described as friendly and helpful, contributing positively to guest experiences.
Location
9.5
Conveniently located near restaurants and shopping, enhancing the overall stay.
Room Quality
8.95
Rooms were generally well-equipped and comfortable, despite occasional mentions of issues.
Amenities
8.98
Amenities like full kitchens and swimming pools received positive remarks, making stays convenient.
Value for Money
9.44
Guests expressed positive feelings about the value received for the price paid.
Food and Beverage
8.99
Breakfast received multiple compliments, despite some dissatisfaction with specific items.
Overall Experience
9.46
Most reviews reflected a positive overall experience with a few noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Luxurious Accommodations
Homewood Suites by Hilton Madison West offers stylish and comfortable rooms equipped with modern amenities like flat-screen TVs and fully equipped kitchens. Enjoy the convenience of having a dishwasher, microwave, and toaster in every room.

Convenient Location
Located just 9.6 miles from the University of Wisconsin - Madison, our hotel is the perfect choice for visitors to the area. Explore nearby attractions such as the Geology Museum and Overture Center for the Arts, both within a short distance from the property.

Free WiFi and More
Stay connected with complimentary WiFi throughout the property. Whether you're here for business or leisure, our hotel provides the perfect blend of comfort and convenience for your stay in Madison.

Book your stay at Homewood Suites by Hilton Madison West now and experience the best of Wisconsin hospitality.

Important information:

When traveling with pets, please note that the hotel imposes a One-time pet fee $75 for stays 1-5 nights and $125 for 6+ nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 289 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.46
M
Maheshwar family_with_children us
6
OK
Pros:

Breakfast was good with options like scrambled eggs one day and omelette the other day.

Cons:

Dishes were not clean and washed from previous use. When tried to call front desk, I had to convince them and answer several questions to make them come look and clean. Also, there is no flat pan as part of the dishes that was inconvenient for our needs and we bought one from Walmart.

2026-01-20 via Nuitee
B
Ben solo_traveller us
10
2026-01-20 via Nuitee
R
Rosanna couple ca
10
2026-01-19 via Nuitee
T
Tonya couple us
9
Overall, it was great!
Pros:

Gorgeous and spacious!

Cons:

Only down fall, the fan is soooo quiet and the view was just a wall.

2026-01-17 via Nuitee
L
Lisa solo_traveller us
10
My stay was wonderful. Great staff, amenities, very comfortable room.
Pros:

I like the size of the room. It met my expectations.

Cons:

The bathroom could have been a little bigger. The door was hard to shut because of the toilet placement

2026-01-13 via Nuitee
C
Christina family_with_children us
10
The bed was nice, big TV, nice work out equipment.
Pros:

Nice variety for breakfast and a lot of hot foods (4) + waffles you could make + oatmeal with a lot of additives.

Cons:

Some sloppy travelers going barefoot into the food area or in just socks. Some of the residents who live there leave their junk, don't clean up after themselves.

2026-01-07 via Nuitee
W
Williams family_with_children us
10
2026-01-06 via Nuitee
Q
Queein solo_traveller us
8
2026-01-04 via Nuitee
M
Mary couple us
5
2026-01-03 via Nuitee
S
Sara family_with_children us
9
2026-01-02 via Nuitee
E
Erica solo_traveller us
10
My day was so relaxing and I wish I could’ve been there another day!
Pros:

It was conveniently located, it was so clean and everything was organized. The staff was super friendly from the front end personnel to people that made our breakfast. Everybody talk to me and ask how my day was going, I knew why I was there because they asked. The staff genuinely seemed to care.

2025-12-25 via Nuitee
C
Carmen solo_traveller us
6
2025-12-22 via Nuitee
C
Carmen solo_traveller us
9
2025-12-22 via Nuitee
W
William couple us
9
2025-12-20 via Nuitee
J
jonathan family_with_children us
10
Short but comfortable stay with family
Pros:

Spacious and clean room. The pool was warm despite frigid cold weather. Breakfast was outstanding. Front desk staff did everything in their power to make our stay comfortable

Cons:

N/A

2025-12-16 via Nuitee
E
ebony couple us
6
I won’t stay again
Pros:

Clean

Cons:

The tv wasn’t working it was holes in the walls

2025-12-14 via Nuitee
A
Andrew extended_group us
10
Great Stay.
Pros:

Clean, convenient location, great breakfast, friendly staff.

Cons:

The only drawback was that the mattress was hard, but the room was very comfortable.

2025-12-03 via Nuitee
B
Bridget family_with_children us
10
Pros:

Staff was very helpful & I appreciated being able to check in a little early on Thanksgiving Day so I could get to join my family for our celebration.

2025-12-03 via Nuitee
K
Kimberly couple us
10
2025-11-02 via Nuitee
M
Matthew family_with_children us
10
Great room not so great breakfast
Pros:

Great location for what we in the area to attend

Cons:

Breakfast wasn’t great my family didn’t care for most of the hot options

2025-10-31 via Nuitee