Oaks Brisbane Casino Tower Suites

Hotels
Oaks Hotels & Resorts
8 (3172 reviews)
151 George St , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Heated pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
Parking issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
6.96
Some reviews indicate cleanliness issues; room smelt damp and had poor maintenance.
Service
8.93
Reviews highlight friendly and accommodating staff.
Location
8.97
Multiple mentions of great location central to attractions.
Room Quality
7.42
Rooms generally well-appointed, but some faced noise and issues.
Amenities
7.95
Good amenities noted, though some guests mentioned the fitness center is lacking.
Value for Money
7.91
Value perceived as reasonable, but some found it expensive for the overall experience.
Food and Beverage
7.96
Not specifically mentioned, standard quality for this hotel tier.
Overall Experience
7.93
Mostly positive experiences despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:38

Property Description

Luxurious Self-Contained Accommodation:
Indulge in the comfort of self-contained apartments with private balconies at Oaks Brisbane Casino Tower Suites. Each elegantly furnished unit boasts a fully equipped kitchen and laundry facilities, providing a home away from home experience.

Prime Location in Brisbane CBD:
Conveniently situated in the heart of Brisbane, our hotel is just a stone's throw away from Queen Street Mall and a short walk from Central Station and the vibrant South Bank district. Explore the city with ease from our central location.

Relaxation and Convenience:
Unwind in the spa pool, stay active in the fitness centre, or soak up the sun on the poolside terrace overlooking the Brisbane River. With a 24-hour front desk, WiFi access, and European appliances in every apartment, Oaks Brisbane Casino Tower Suites ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of luxury and convenience at Oaks Brisbane Casino Tower Suites.

Important information:

Please note for safety reasons due to scheduled fireworks displays, the level 7 podium area at the property including the pool, pool deck, spa, fitness centre and sauna will be closed at 16:00 on River Fire night and New Year’s Eve. These areas will re-open the next day at 10:00.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a non-refundable 1.5% charge when you pay with a credit card. A valid credit card must be presented upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that this property cannot accommodate vehicles over 2.1 metres, due to height restrictions of the car park.

Please note that car parking is limited and must be booked in advance. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation.

Entry to the car park is off Charlotte Street. The laneway leading to the car park is on the right hand side of Charlotte Street between the Telstra Building and the Pancake Manor. Please note this is not signed due to Council Regulations.

In order to access the car park, guests are requested to turn right off Charlotte Street, just before the Pancake Manor Restaurant. The roller garage door is approximately 25-metres down this side street on the left. When guests reach this door, they must dial 101, followed by the bell symbol on the intercom panel.

All hotel guests are required to park in the car parks that are marked in green with 'Hotel Guest' displayed on the ground. Failure to park in these zones and/or clearly display your validated parking slip on the dash may result in car being towed at owners expense.

The spa, pool, and sauna facilities are closed from 19 March 2026 to 1 May 2026.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Mar 19, 2026 until Fri, May 1, 2026
Sauna is closed from 2026-05-01 until 2026-03-19
Hot tub/jacuzzi is closed from 2026-05-01 until 2026-03-19

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

Location

Guest Reviews

8
Based on 3172 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
T
Terri couple au
8
Pros:

Great location.

2026-05-08 via Nuitee
W
Walsh couple nz
9
2026-05-08 via Nuitee
T
Tyson solo_traveller au
5
Pros:

I booked it and didn't actually get to stay. I was told they would hold it for me. But they gave it to another person instead. And when I come back with my iD and bank card. He told me he another person booked it instead and he waited but I was told they would hold it till I was back within the hour.

Cons:

It's okay

2026-05-08 via Nuitee
T
Tommi solo_traveller fi
8
Pros:

Hyvä palvelu.

Cons:

Oltiin epähuomiossa ilmeisesti varattu huone johon ei kuulunut siivousta, keittiössä ei ollut paperia tai siivous rättiä, jätteiden vienti kuului myös meille.

2026-05-08 via Nuitee
M
Maddie couple au
4
Cons:

looks very different from the photos. bed quite uncomfortable. Room bland. Hallway smelt.

2026-05-07 via Nuitee
P
Prue solo_traveller au
10
Suited our needs completely, was clean and comfortable
Pros:

It was very convenient and having parking on-site was great
The staff were very helpful and were very obliging about helping us with a late checkout

Cons:

Only down side was construction noise nearby
Was loud at times particularly when sitting outside - but that could not be helped.

2026-05-07 via Nuitee
D
David couple au
1
2026-05-06 via Nuitee
V
Viki couple au
6
Great location, however the maintenance on the property did not seem up to scratch. Reception foyer constantly smelled d
Pros:

The location is central to just about everything

Cons:

No pool or spa on our stay as it was under maintenance. Generally only one lift working at a time and no water at be point because of plumbing issues.

2026-05-05 via Nuitee
T
Tony couple au
7
Comfortable but would seek better accomodation when next visiting Brisbane.
Pros:

Well located opposite Treasury Building. Room was ok but faced into town and was noisy from AC fans on roof below. Bed was comfortable.

Cons:

Probably pay more and get a room facing the river as this room didn't have any good views. Room smelt musty and looked a bit tired.

2026-05-05 via Nuitee
B
Brooklyn solo_traveller au
7
Pros:

The location was great. 24-hour concierge service. The room had all the basics.

Cons:

Pool was closed for our entire stay, with only 24 hours’ notice—too late to change our booking. Scaffolding around the pool made it clear this was planned well in advance. We chose this hotel specifically for the pool to enjoy with our toddler, so this was a major disappointment.

We also had no hot water on arrival, and one lift was out of service for several hours. Overall, a below-average experience.

2026-05-05 via Nuitee
S
Stephanie extended_group au
10
Pros:

Great views of the city

2026-05-04 via Nuitee
R
Rose extended_group au
10
Exceptional
Pros:

View, apartment, everything

Cons:

Nothing

2026-05-04 via Nuitee
R
Rose solo_traveller au
9
Pros:

Location

2026-05-04 via Nuitee
D
Damien couple au
10
Very good
Pros:

Good views

Cons:

Nil

2026-05-04 via Nuitee
Z
Zoe couple au
8
2026-05-04 via Nuitee
I
Isabel family_with_children au
7
The staff were friendly and did what they could for us
Pros:

Very close to the city

Cons:

The view, we’ve been told that our unit was facing the city, instead we only face couple of buildings

2026-05-04 via Nuitee
C
Casey couple au
6
Great Hotel, if you can lower your expectations.
Pros:

Location is perfect, very close to the brand new casino and walk bridge to Southbank. Staff were friendly and helpful. Easy to find carpark. The hotel itself was clean.

Cons:

If you're looking for affordable modern luxury, this aint it. You can tell the building is much older than it's appear (from the photos) the second you enter your room. The AC is some ancient dial on the wall, you're either freezing or sweating, and good lucky trying to turn the thing off for some fresh air. The room had a foxtel box, pretty sure it was for display purposes only, just wanted to watch some NRL while we got ready to go out. The balcony was massive but only had a tinny table, there's rooms for an entire lounge suit out there, waste of space. The bathroom cupboard had a very noticeable chunk missing, and the kick boards and the bottoms of all the kitchen cupboard were covered in what I can only describe as dried up mop juices. The lifts and the level we stayed on smelt like an old Chinese takeaway shop (not one of the good ones). Didn't use any facilities (pool, gym etc.)

2026-05-04 via Nuitee
C
Corey couple au
9
Pros:

Helpful staff

Cons:

Pool was out of action - possibly could of been some kind of advice when booking

2026-05-02 via Nuitee
F
Fiona solo_traveller au
6
2026-05-01 via Nuitee
V
Vic couple au
10
Perfect getaway
Pros:

Beautiful apartment with stunning views

Cons:

Pool wasn’t open

2026-05-01 via Nuitee