Hotel Armitage and Conference Centre

Hotels
8 (2553 reviews)
9 Willow Street , Tauranga , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious accommodations
Cons:
Noise issues
Incomplete cleaning
Limited room service options

Categories

Cleanliness
6.96
The room was clean, but there were issues noted with dust and areas needing more attention.
Service
8.93
Staff were described as friendly and helpful, enhancing the overall experience.
Location
8.97
The location was praised for being great and convenient to various attractions.
Room Quality
7.92
Rooms were spacious and comfortable, though some noted noise issues.
Amenities
7.45
Some amenities were lacking, particularly room service and facilities could be improved.
Value for Money
7.91
Guests felt the value was reasonable, but some were disappointed with service choices.
Food and Beverage
7.96
Breakfast received positive remarks, but room service was critiqued for timing and availability.
Overall Experience
7.93
Most guests enjoyed their stay despite some minor issues with cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:55

Property Description

Convenient Location and Amenities
Hotel Armitage and Conference Centre is ideally situated just a 3-minute walk from Tauranga city centre and a short 10-minute stroll to the stunning beaches of Mount Maunganui. Guests can take advantage of the 24-hour reception and unwind by the outdoor pool with comfortable sun loungers.

Comfortable Accommodation
The guest rooms at this hotel are spacious and well-equipped with a work desk, air-conditioning, and tea/coffee making facilities. For a touch of luxury, the Superior rooms feature a balcony with outdoor furniture, providing a perfect spot to relax and enjoy the surroundings. Stay connected with complimentary WiFi available in the lobby, restaurant, and rooms.

Dining and Event Facilities
Indulge in a delightful dining experience at the refurbished restaurant and bar, offering a diverse menu of quality meals and drinks in a modern setting. With 4 conference rooms available, the hotel is an excellent choice for hosting events or functions for up to 300 guests. Plus, benefit from free on-site parking and room service until 10pm.

To experience the perfect blend of convenience, comfort, and hospitality, book your stay at Hotel Armitage and Conference Centre today.

Important information:

You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note there is a NZD 1 credit card pre authorization required upon arrival to cover incidental charges.

Please note that there is a 3% charge when you pay with a credit card.

All guests must sign the property's Terms of Stay.

Starting from 13 October 2025, essential upgrade works to replace one of our two guest elevators will commence. This project is part of our ongoing commitment to enhancing guest comfort and safety.

During this period, one elevator will be unavailable, and guests may experience noise during standard work hours (9am – 5:30pm). The works are expected to continue for approximately 2 to 3 months.

From 2 February 2026 for approximately three months, we will be installing a brand-new guest elevator. Some noise may occur during working hours on weekdays between 8:30am and 5:30pm. We will do everything possible to minimize disruption during this time.
Thank you for your understanding and for supporting our ongoing efforts to enhance the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for NZD 20 per person per night when using an existing bed.
    People 12 years old and over stay for NZD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2553 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
G
Gabrielle • couple • au
7
2026-03-21 • via Nuitee
S
Steph • couple • nz
8
2026-03-21 • via Nuitee
L
Lorraine • couple • au
10
Pros:

Staff were very helpful.
Lovely rooms, very clean.

2026-03-21 • via Nuitee
L
Laureen • solo_traveller • nz
10
Great! Highly recommended, I’ll definitely book again.
Pros:

Clean and staff is super friendly

Cons:

Easy access, good parking and excellent steak at the restaurant

2026-03-19 • via Nuitee
H
heather • couple • gb
9
Pros:

Very good location, clean rooms free parking,

Cons:

We prefer the upstairs room rather than the ground floor rooms which were a bit more noisy as we on the car park side which was busy with builders etc and people coming and going.

2026-03-19 • via Nuitee
J
Julia • family_with_children • nz
6
2026-03-19 • via Nuitee
S
Stanley • solo_traveller • nz
10
Pros:

The bed was comfortable, but I was probably overtired and did not sleep very well. Location was good for my purposes. The room was large and well set up.

Cons:

Nothing to dislike.

2026-03-18 • via Nuitee
P
Patrick • couple • nz
9
2026-03-18 • via Nuitee
C
Chang • family_with_children • my
8
A quite place
Pros:

Location and parking space.

Cons:

Nothing

2026-03-17 • via Nuitee
G
George • couple • gb
7
Good
Pros:

Good location and rooms are nice

Cons:

Had to use another entrance due to work being done, bathrooms are outdated, beds are uncomfy

2026-03-17 • via Nuitee
S
susan • couple • au
7
2026-03-17 • via Nuitee
H
Healy • couple • nz
6
2026-03-16 • via Nuitee
S
sandra • extended_group • au
6
Pros:

The rooms were well appointed , clean and tidy with a large bathroom. The rooms were quite modern and the hotel also had a pool and great breakfast option.

Cons:

The hotel is currently undergoing some renovations and was quite far from local restaurants and the city centre.

2026-03-16 • via Nuitee
J
Jerry • extended_group • nz
9
I definitely know where to stay when I come back to Tauranga
Pros:

Staff exceptionally helpful. I ended up doing 2 separate bookings for myself for some reason and the staff were able to guide me through cancelling with out any fee the other booking saving me money. Thank you

Cons:

The elevator didn't work but that was due to maintenance work being carried out. It was good exercise though carrying my suitcase up the stairs.

2026-03-16 • via Nuitee
S
Siobhan • family_with_children • nz
9
Would stay again
2026-03-16 • via Nuitee
B
Burnett • couple • nz
3
would stay there again
Pros:

bed was okay but that was it
elevator didnt work 2 people with bad hips climing 2 flights of stairs
food wasnt great

Cons:

elevator didnt work 2 people with bad hips climing 2 flights of stairs
food wasnt great
cant use cash

2026-03-16 • via Nuitee
S
Sue • couple • nz
8
2026-03-15 • via Nuitee
A
Aloma • solo_traveller • nz
8
Good location, clean, comfortable beds and accommodating staff
Pros:

Comfortable beds, breakfast buffet and friendly staff

Cons:

Insufficient towels for the quantity of guests staying, no fan in bathroom and thin walls could hear other guests

2026-03-15 • via Nuitee
Y
Yasuko • solo_traveller • nz
10
2026-03-15 • via Nuitee
O
Olivier • couple • nc
7
2026-03-14 • via Nuitee