Hotel Armitage and Conference Centre

Hotels
8 (2553 reviews)
9 Willow Street , Tauranga , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious accommodations
Cons:
Noise issues
Incomplete cleaning
Limited room service options

Categories

Cleanliness
6.96
The room was clean, but there were issues noted with dust and areas needing more attention.
Service
8.93
Staff were described as friendly and helpful, enhancing the overall experience.
Location
8.97
The location was praised for being great and convenient to various attractions.
Room Quality
7.92
Rooms were spacious and comfortable, though some noted noise issues.
Amenities
7.45
Some amenities were lacking, particularly room service and facilities could be improved.
Value for Money
7.91
Guests felt the value was reasonable, but some were disappointed with service choices.
Food and Beverage
7.96
Breakfast received positive remarks, but room service was critiqued for timing and availability.
Overall Experience
7.93
Most guests enjoyed their stay despite some minor issues with cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:55

Property Description

Convenient Location and Amenities
Hotel Armitage and Conference Centre is ideally situated just a 3-minute walk from Tauranga city centre and a short 10-minute stroll to the stunning beaches of Mount Maunganui. Guests can take advantage of the 24-hour reception and unwind by the outdoor pool with comfortable sun loungers.

Comfortable Accommodation
The guest rooms at this hotel are spacious and well-equipped with a work desk, air-conditioning, and tea/coffee making facilities. For a touch of luxury, the Superior rooms feature a balcony with outdoor furniture, providing a perfect spot to relax and enjoy the surroundings. Stay connected with complimentary WiFi available in the lobby, restaurant, and rooms.

Dining and Event Facilities
Indulge in a delightful dining experience at the refurbished restaurant and bar, offering a diverse menu of quality meals and drinks in a modern setting. With 4 conference rooms available, the hotel is an excellent choice for hosting events or functions for up to 300 guests. Plus, benefit from free on-site parking and room service until 10pm.

To experience the perfect blend of convenience, comfort, and hospitality, book your stay at Hotel Armitage and Conference Centre today.

Important information:

You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note there is a NZD 1 credit card pre authorization required upon arrival to cover incidental charges.

Please note that there is a 3% charge when you pay with a credit card.

All guests must sign the property's Terms of Stay.

Starting from 13 October 2025, essential upgrade works to replace one of our two guest elevators will commence. This project is part of our ongoing commitment to enhancing guest comfort and safety.

During this period, one elevator will be unavailable, and guests may experience noise during standard work hours (9am – 5:30pm). The works are expected to continue for approximately 2 to 3 months.

From 2 February 2026 for approximately three months, we will be installing a brand-new guest elevator. Some noise may occur during working hours on weekdays between 8:30am and 5:30pm. We will do everything possible to minimize disruption during this time.
Thank you for your understanding and for supporting our ongoing efforts to enhance the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TRG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for NZD 20 per person per night when using an existing bed.
    People 12 years old and over stay for NZD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2553 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Samalia couple nz
9
Very nice sized room and bathroom would stay again.
Pros:

Lovely staff and nice facilities . Lots to offer

Cons:

Nothing

2026-03-07 via Nuitee
P
Pharaoh solo_traveller nz
7
2026-03-06 via Nuitee
C
Corrado solo_traveller it
8
Un bell’hotel
Pros:

Camera e bagno molto grandi. Possibilità di cenare in hotel. Letto molto comodo. Non ho usufruito della piscina e mi è stato offerto uno sconto del 50% su una bevanda per via dei lavori.

Cons:

Orari colazione molto stretti, solo dalle 7.00 alle 9.00 e poche scelte. Ho chiesto un espresso a colazione dopo aver pagato, hotel, cena e colazione … mi é stato chiesto di pagarlo. Non é per la cifra ma é per la mancanza di attenzione verso le cose piccole. Assegnata camera lati lavori in corso per cui sveglia presto la mattina “obbligatoria”. Notte andato a letto presto ma causa ragazzi argentini rumorosi addormentato tardi.

2026-03-05 via Nuitee
S
Sheryil couple nz
1
Absolutely disgusting inhuman behavior
Pros:

We are bitterly disappointed. The tragedy that happened affected our stay we could not get through because of the state of emergency. The in human aspect of the situation we found ourselves in is terrible. I understand it was a non refundable booking but surely one human to another you could show some compassion in a difficult situation. Not only that with emergency services the hotel was booked to capacity so they profited on this miserable situation.

Cons:

Everything. Not in a thousand years would we ever stay here. NZ ownership would never treat other NZs like this.

2026-03-05 via Nuitee
P
peter couple nz
4
A coat of White paint can`t hide the disappointment of our stay.
Pros:

The location was ideal for our visit , plenty of parking , check in staff member was good. Room pleasant . Comfortable bed . clean & serviced.

Cons:

first impressions drive up to front of Hotel to see orange cones outside main entrance. Plywood sheets on floor in lobby renovations to lift area. Stapled white skirt around check in desk ?? Pool very tired, need of clean & padlocked , so no access?? Executive Room (Willow Street side) no noise insulation & tired latches on slider or windows - traffic noise noticeable. RCD tripped & dropped power in bathroom & half the suite, reset not working.

2026-03-05 via Nuitee
C
Christine couple au
8
2026-03-04 via Nuitee
B
Bryce couple nz
7
Convenient & comfortable
Pros:

It’s well positioned, has good parking, has been refurbished successfully and comfortable.

Cons:

There wasn’t an extra blanket in the wardrobe although awe were given one when we asked for it by the cleaning staff who were working near our room.

2026-03-04 via Nuitee
A
Abhiram solo_traveller in
9
Pros:

Clean rooms, good quiet atmosphere.

Cons:

A but of a temporary hassle of having to go farther behind for using an elevator

2026-03-04 via Nuitee
A
Adelaide couple au
8
Convenient and comfortable stay
Pros:

Perfect for what we needed! A stay close to other wedding guests and a comfortable room.

2026-03-04 via Nuitee
M
Morgan couple nz
10
Pros:

I liked the convenience of the space of our room

Cons:

I had no issues with anything

2026-03-03 via Nuitee
M
Mackenzie solo_traveller nz
10
2026-03-03 via Nuitee
S
Shelly couple nz
6
Won’t be back
Pros:

Location good, large room

Cons:

Very tired, being renovated but very basic decor and with not a lot of style, reception staff not that helpful. Lift not working, room looked out over rusty roof. No sky tv. Uncomfortable chairs in room

2026-03-02 via Nuitee
N
Nicole couple nz
9
2026-02-28 via Nuitee
C
Courtney couple nz
7
2026-02-28 via Nuitee
G
Graham couple nz
1
Pros:

Nothing

Cons:

Everything. Service. Poor water supply to room. Had to rin around shower to get wet. Poor breafast food. Room needed ipgrade. Dirty pool

2026-02-28 via Nuitee
S
steve solo_traveller gb
8
Okay
Pros:

Location

Cons:

I really don’t want to pick however some of the staff just didn’t get it and needed prompting

2026-02-27 via Nuitee
A
Alexandre solo_traveller ca
9
Pros:

Very clean, good wifi, free parking, helpful staff

2026-02-27 via Nuitee
M
Makiko family_with_children nz
7
Pros:

We chose this place, as it was one of the closest accommodations to where we wanted to go. It was really convenient. They have a nice large carpark. The rooms were nicely renovated.

Cons:

We went out for dinner anyway, but their bar didn't have decent food and very expensive.

2026-02-27 via Nuitee
L
Lisa and Andy couple nz
5
Disappointing!
Pros:

Room was nice

Cons:

Cheap Pillows gave us sore necks. Shower over bath, inadequate shower water pressure, inadequate fan in bathroom. Pool area very disappointing. Pool needs upgrade to look like your marketing. Restaurant very disappointing. Food was less than average and served cold and limited choice. Bar closed at 9pm! Too early.

2026-02-26 via Nuitee
D
Drew.B-NZ solo_traveller nz
7
Pros:

Clean and comfortable. Good location.

Cons:

When booking the Armitage advertises bar and restaurant in its facilities. It was not mentioned that the bar was only open for a specific time on Sunday (5pm-10pm) and the restaurant was closed. There was a limited menu available in the bar.

2026-02-26 via Nuitee