Hampton Inn & Suites Windsor-Sonoma Wine Country

Hotels
•
Hampton Inn
8.5 (309 reviews)
8937 Brooks Road South , Windsor , US
+1 707-837-9355

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and easy highway access
Helpful, responsive and accommodating staff
Good value/price for the area
Spacious rooms and comfortable beds
Amenities such as pool, hot tub, microwave, refrigerator and good coffee
Generally clean rooms reported by several guests
Cons:
Cleaning and maintenance issues (dirty pool/hot tub, mold around tub, stained furniture)
Breakfast area poorly maintained, understocked and diluted juices
Worn furniture and some in-room maintenance problems (TV, AC, toilet, lamps)
Housekeeping lapses (rooms not remade, empty soap)
Noise from nearby highway for some rooms
Booking/third-party reservation frustration reported by at least one guest

Categories

Cleanliness
7
Mixed reports: some rooms described as clean and spacious, but multiple guests reported dirty/moldy tub areas, filthy pool furniture, stained couches and a dirty breakfast area indicating maintenance/cleaning issues.
Service
9.5
Generally strong: numerous mentions of responsive, helpful and accommodating staff; a few operational lapses (housekeeping lapses, booking third-party issues) but front‑line staff praised repeatedly.
Location
9.5
Consistently positive: convenient to downtown/freeway and shopping, easy access and desirable for area; some notes about highway noise for certain rooms.
Room Quality
8.5
Mostly good: several guests praised spacious suites, comfortable beds and good storage; counterpoints include worn furniture, TV/AC/maintenance problems and poor pillows for some rooms.
Amenities
8
Mixed: pool, hot tub, microwave, refrigerator and coffee are positives, but guests reported dirty/no maintenance on pool/hot tub, missing small items (shower cap, stir sticks) and some functional issues (no freezer, low microwave).
Value for Money
9.5
Perceived as good value: multiple guests said it was very nice for the price and a good price for the area despite some cleanliness/maintenance shortcomings.
Food and Beverage
6.5
Weaker area: breakfast described as so-so, poorly monitored/restocked and dirty in places; diluted juices noted. Positive notes for good coffee and some snack items but overall underwhelming.
Overall Experience
9.5
Overall positive stays for many guests: good location, helpful staff and solid value drove high experience ratings despite cleanliness/maintenance and breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just 8 minutes' drive from Charles M. Schulz- Sonoma County Airport, Hampton Inn and Suites Windsor- Sonoma Wine Country offers a prime downtown Windsor location for easy access to nearby attractions.

Comfortable Accommodations
The hotel provides well-equipped rooms featuring flat-screen TVs, coffee makers, and ironing facilities. For added convenience, suites come with microwaves and refrigerators, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can enjoy the on-site gym, outdoor pool, and hot tub for relaxation and recreation. Start your day right with a delicious breakfast buffet served each morning.

Book your stay at Hampton Inn and Suites Windsor- Sonoma Wine Country for a perfect blend of comfort, convenience, and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 309 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 9.5
Food and Beverage: 6.5
Overall Experience: 9.5
A
Anabel • solo_traveller • us
7
Pros:

Easy location and quiet. Close to downtown

Cons:

No shower cap

2026-10-26 • via Nuitee
H
Henrietta • couple • us
7
2026-10-24 • via Nuitee
J
John • couple • us
10
Pros:

Pool

2026-09-19 • via Nuitee
D
David • couple • us
9
2026-09-13 • via Nuitee
K
Karen • couple • us
6
I love this hotel but they are letting it go. Stayed here over 10 years ago and it was much nice
Pros:

Price
Comfortable bed
Pool
Hot tub
Good shower albeit in tub
Popcorn
Size of room
Good size closet
Plenty of drawer space
Microwave
Refrigerator
Wet bar

Cons:

Breakfast
Molding around tub looks dirty
Tv going out - some shows too dark to see
Furniture in room - very worn and desk very scratched up
Hot Tub - very dirty
Pool / needs cleaning
Furniture around pool
Couches looked filthy
Chairs in dining room worn and dirty
Air conditioning not up to standards. When we asked about it they said because everyone was using it. Yes it's 97 degrees out. Of course we are using it.
No towels at pool ever
Told they would bring some out - never happened
No stir sticks for coffee - gave us plastic knife to stir

2026-09-11 • via Nuitee
N
Nathan • family_with_children • us
5
Ok
Pros:

Location and staff were good

Cons:

The fridge was broken and ac unit was leaking on floor

2026-08-22 • via Nuitee
J
Jeremy • couple • us
9
Pros:

Great location, great facilities, great staff

2026-08-19 • via Nuitee
M
Michael • couple • us
4
Typical CA travel hotel/ motel, too close to noisy highway
Pros:

Clean room

Cons:

Location and road noise

2026-08-18 • via Nuitee
R
Richard • family_with_children • us
8
Great location clean nice pool front desk very helpful and accommodating…
Pros:

Location
Clean
Nice pool

Cons:

House keeping was lacking (soap was empty)never cleaned room or remade beds
During our stay….)
Breakfast buffet was not monitored or
Restocked)

2026-08-15 • via Nuitee
D
Douglas • couple • us
10
2026-08-13 • via Nuitee
P
Pablo • family_with_children • it
9
2026-08-12 • via Nuitee
M
Maria • couple • us
10
2026-08-08 • via Nuitee
P
Pliska • couple • us
10
2026-08-06 • via Nuitee
M
Margaret • couple • us
9
Pros:

Our room was spacious, quiet as requested and beautifully appointed. The staff was super responsive and accommodating

2026-08-03 • via Nuitee
B
Beckie • solo_traveller • us
5
For the price, it should have been a suite!
Pros:

Shower...no tub
coffee maker & the coffee was great

Cons:

maintenance...toilet did not flush, one bedside lamp did not work...had a short
no freezer in fridge
microwave so low could not read the buttons
bed so high it needed a step stool
Pillows are terrible

2026-07-15 • via Nuitee
R
Regan • solo_traveller • us
9
2026-07-14 • via Nuitee
M
Minootravel • Couples
6
FOR THE AREA, A GOOD PRICE BUT HAS SOME ISSUES
Pros:

Overall, the hotel was clean and comfortable. Very well located next to the freeway (but you don't see the freeway) and shopping centers. There's an Applebee's right next door, which is convenient. The fan in the bathroom is constantly going (no way to shut it off) and I was aware of a smell in the bathroom that had an odor of sewage. The breakfast was so-so. The orange and apple juices were very diluted.

2026-07-12 • via Tripadvisor
M
Megan • couple • us
6
Not a well maintained property.
Pros:

The king suite was spacious. The bed was comfortable. The room was clean. Javier in the breakfast room is very nice and does a great job as did the person cleaning our room.

Cons:

The breakfast area was dirty. The couches in that area were old and very stained and dirty. There was food all over the carpet. The stairway between floors was very dirty as well. There was a towel shelf by the bathroom sink at head level with sharp corners. It was very poorly placed. We never saw anyone cleaning the pool in the days we were there. It seems like they need more staff doing maintenance on the grounds and in the breakfast room.

2026-07-12 • via Nuitee
C
Cory • couple • us
10
Exceeded expectations
Pros:

Very nice for price. Pet friendly

Cons:

Nothing

2026-07-06 • via Nuitee
P
Pearson • family_with_children • us
8
Great stay clean accomodations.
Pros:

Location, ease of highway access.

Cons:

Nothing.

2026-07-04 • via Nuitee