Mercure Amiens Cathédrale

Hotels
•
Mercure
8.4 (2333 reviews)
21/23 Rue Flatters , Amiens , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Issues with cleanliness
High price for some rooms
Limited dining options

Categories

Cleanliness
7.73
Some reviews mention cleanliness issues, particularly with bathrooms not being adequately cleaned.
Service
9
Many reviews praise the friendly and accommodating staff, contributing positively to the overall experience.
Location
9.24
Numerous reviews highlight the perfect location for exploring Amiens, close to attractions.
Room Quality
8.39
Most rooms are noted as spacious and well-decorated, though some had minor issues.
Amenities
8.22
Amenities generally meet expectations, though the limited restaurant menu received some criticism.
Value for Money
7.68
Some guests felt the price was high for the quality offered, particularly with some renovations needed.
Food and Beverage
8.23
Food quality is well-reviewed, though dining options could be more varied.
Overall Experience
8.7
Many reviews reflect a generally positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:42

Property Description

Luxurious Accommodations
The 4-star Mercure hotel offers spacious, sound-proofed rooms and suites, ranging from 25 to 41m2. Each recently renovated space is equipped with air conditioning, free Wi-Fi, a flat-screen TV with satellite channels, and convenient tea/coffee making facilities. Guests can also enjoy a complimentary bottle of water from the minibar.

Culinary Delights
Indulge in a gastronomic experience at L' Echanson, the hotel's restaurant, where a variety of delicate dishes and regional specialties are crafted using local and regional products.

Prime Location
Located in front of France's largest medieval cathedral, a UNESCO World Heritage site, the Mercure hotel offers a unique and picturesque setting for your stay.

Book now to experience luxury, fine dining, and cultural richness at Mercure hotel.

Important information:

Please note that if both parents have breakfast at the property, one child under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2333 reviews
Cleanliness: 7.73
Service: 9
Location: 9.24
Room Quality: 8.39
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
M
Michael • couple • gb
1
Never again
Cons:

Works were being carried out under are room very noisy mentioned to the reception told me they would finish at 6 pm Also know shower Body wash when we went for a shower They did sort this issue out

2026-06-26 • via Nuitee
E
Elizabeth • couple • gb
7
Comfortable
Pros:

Location. Mercure provides good service.

Cons:

The design and layout of the bathroom is an accident waiting to happen. It needs grab handles to allow for safe access to and from the shower over the bath.

2026-06-25 • via Nuitee
A
AIC Consulting Eng • couple • gb
4
Not for a good night's sleep
Pros:

The breakfast was fine, but expensive. The location of the hotel is excellent with good shopping and a plethora of restaurants, cafes, and bars nearby in every direction. Public parking also nearby and affordable. Within our room: the shower/basin arrangement, although small, was very neat and good quality fittings and worked well.

Cons:

THE BED, the bed - to sleep perchance to dream. The mattress was old, worn out, over used, and soft. They tried to correct it with a mattress topper and a plank underneath, I suppose for support?! Seriously, you could rather have invited us to sleep on the floor, it would have been more comfortable.

2026-06-25 • via Nuitee
L
Lynne • couple • de
10
A hotel well worth considering
Pros:

Excellent corner suite with view of Amien Cathedral. Suite was very spacious with sitting area, dining area and bedroom. Comfortable bed, large shower, large balcony, good breakfast, friendly personnel. We would definitely stay again. Although the hotel doesn’t have parking, there is a spacious public car park a short distance away, 13 EUR/day.

2026-06-25 • via Nuitee
P
picard • solo_traveller • fr
5
Pros:

Proximité du centre ville, chambres insonorisées et assez confortables.

Cons:

Propreté juste suffisante, porte de la salle de bain dont les battants donnent directement sur le lit.
Peu d attention du personnel face à nos demandes, le distributeur de savon de la douche ne marchait pas , il fallait sortir de la douche pour aller prendre du savon au lavabo, suite à nos remarques concernant ce problème, on nous a dit que le distributeur allait être rempli, que ce serait fait à notre retour( nous partions manger ) et bien sûr rien n' était fait à notre retour, il a fallu à nouveau aller réclamer pour avoir du gel douche.
En arrivant j' avais demandé une facture pour notre départ le lendemain, au moment du check out, je l' ai demandée, on m'a répondu qu elle serait envoyée par mail, j' attends toujours .....
On s 'attend quand même à d autres prestations quand on choisit un hôtel de cette catégorie à presque 200 euros la nuit ( avec le petit déjeuner)

2026-06-25 • via Nuitee
J
Jeremy • couple • nl
9
2026-06-24 • via Nuitee
P
Petra • couple • be
8
2026-06-24 • via Nuitee
F
François-Xavier • family_with_children • fr
7
Pros:

Très bon emplacement, près de la Cathédrale. Personnel attentionné et serviable.

Cons:

le petit-déjeuner continental, juste moyen : bien fourni mais qualité moyenne des viennoiseries

2026-06-24 • via Nuitee
C
Christophe • couple • fr
1
Pros:

Emplacement

Cons:

Nous avons eu une chambre dans laquelle les toilettes étaient. bouchees : de 21h (heure de notre première réclamation) à 12h30 le lendemain nous n'avons pas pu utiliser les toilettes. Ce n'est qu'après 3 réclamations qu'une personne est enfin venue pour évaluer le problème et le régler en 2 minutes ; c'est inadmissible !

2026-06-24 • via Nuitee
H
Harald • solo_traveller • de
8
Zentraler Anlaufpunkt direkt an der Fußgängerzone
Pros:

Die Lage des Hotels ist außergewöhnlich gut. Der Frühstücksraum mit Terrasse ist sehr angenehm.

Cons:

Der Wasserdruck war eher gering und die Reinigungsbürste in der Toilette muss dringend ausgewechselt werden.

2026-06-23 • via Nuitee
E
Erwan • solo_traveller • fr
7
2026-06-21 • via Nuitee
P
Pierre • solo_traveller • fr
9
2026-06-21 • via Nuitee
S
Sonja • family_with_children • de
8
2026-06-20 • via Nuitee
E
Elizabeth Sophie • couple • nl
7
Perfect location in a beautiful city.
Pros:

The location could not be better. Very close to the Cathedral and walking distance to the main shopping area.

2026-06-20 • via Nuitee
D
Denise • couple • ch
7
Excellent séjour. Cathédrale, hortillonnage. Ville agréable.
Pros:

Situation magnifique. Jolie chambre bien aménagée. Lits très confortables. Air conditionné discret, mais parfait.

Cons:

Je ne comprends pas que les WC ne fonctionnent qu’à moitié: rinçage arrière, mais pas de rinçage avant. Je l’ai signalé à la réception en partant. Selon les circonstances, cela peut être très embarrassant! (Ch 109)Cela aurait dû être signalé déjà avant. Le restaurant était moyen, en particulier les desserts, ratés! Déception après l’excellent repas au Mercure d’Abbeville. J’espère que des remarques seront utiles.

2026-06-18 • via Nuitee
M
Michel • solo_traveller • fr
10
Pros:

Son emplacement

Cons:

Rien

2026-06-16 • via Nuitee
M
Maurice • couple • nl
7
Fijne ligging maar kan wel beter
Pros:

Perfecte liging in het centrum.
Parkeergarage dichtbij tegen redelijke tarief
Ontbijt personeel bijzonder vriendelijk

Cons:

Hygiene, bij binnenkomst in de kamer lagen er voor de stoel afgeknipte nagels, onbegrijpelijke dat het schoonmaak team dit over het hoofd kan zien. Bij nadere inspectie blijft het het allemaal niet zo heel erg schoon.
Het hotel voelt wat eenvoudig aan wat begint bij binnenkomst bij de receptie tot de kamer zelf, iets wat we aan de hand van de foto's op booking wat hoger hadden ingeschat.
Ze gaan/zijn aan het verbouwen dus misschien wordt het beter.

2026-06-16 • via Nuitee
A
Adriana • solo_traveller • nl
8
Lovely vibe and very central!
Pros:

I loved the vibe. Its hip, hapoy and friendly! Seprrate toilet I loved in de the room. Smack in the middle of Amiens!

Cons:

Strange cheese (kind of orange cheddar) at breakfast. Beautiful terasse and garden but unfortunately not clean due to pigeons.

2026-06-16 • via Nuitee
L
Lynne • solo_traveller • ca
10
2026-06-15 • via Nuitee
A
andrea • solo_traveller • nl
9
2026-06-15 • via Nuitee