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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The 4-star Mercure hotel offers spacious, sound-proofed rooms and suites, ranging from 25 to 41m2. Each recently renovated space is equipped with air conditioning, free Wi-Fi, a flat-screen TV with satellite channels, and convenient tea/coffee making facilities. Guests can also enjoy a complimentary bottle of water from the minibar.
Culinary Delights
Indulge in a gastronomic experience at L' Echanson, the hotel's restaurant, where a variety of delicate dishes and regional specialties are crafted using local and regional products.
Prime Location
Located in front of France's largest medieval cathedral, a UNESCO World Heritage site, the Mercure hotel offers a unique and picturesque setting for your stay.
Book now to experience luxury, fine dining, and cultural richness at Mercure hotel.
Please note that if both parents have breakfast at the property, one child under 12 years old can enjoy breakfast for free.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for € 15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good central position nice staff lovely room ,plenty of space
The bathroom was poorly designed and very difficult for me to use as I am disabled
Fantastic junior suite. So comfortable and welcoming. The suite was the best! Coffee machine and stocked fridge was a delight as was the sweet treat thank you so much.
Nothing at all
Great location only 5 minutes walk from Amiens Cathedral.
Excellent air conditioning in bedroom during heat wave.
Renovation work on bar/restaurant was noisy - but not a long term problem.
La proximité de l’hôtel au centre-ville
Le personnel d’une catastrophe, une jeune fille ne parlant pas très bien français, très désagréable. Le restaurant on était assis pour réserver fin du mois notre plat et au bout de 20 minutes on disait, on a pas assez de personnel, on peut pas vous garder au restaurant, il fallait qu’on parte pas de café dans les chambres, il fallait aller voir le café en bas, il a plu pas de parapluie.
Works were being carried out under are room very noisy mentioned to the reception told me they would finish at 6 pm Also know shower Body wash when we went for a shower They did sort this issue out
Excellent corner suite with view of Amien Cathedral. Suite was very spacious with sitting area, dining area and bedroom. Comfortable bed, large shower, large balcony, good breakfast, friendly personnel. We would definitely stay again. Although the hotel doesn’t have parking, there is a spacious public car park a short distance away, 13 EUR/day.
Proximité du centre ville, chambres insonorisées et assez confortables.
Propreté juste suffisante, porte de la salle de bain dont les battants donnent directement sur le lit.
Peu d attention du personnel face à nos demandes, le distributeur de savon de la douche ne marchait pas , il fallait sortir de la douche pour aller prendre du savon au lavabo, suite à nos remarques concernant ce problème, on nous a dit que le distributeur allait être rempli, que ce serait fait à notre retour( nous partions manger ) et bien sûr rien n' était fait à notre retour, il a fallu à nouveau aller réclamer pour avoir du gel douche.
En arrivant j' avais demandé une facture pour notre départ le lendemain, au moment du check out, je l' ai demandée, on m'a répondu qu elle serait envoyée par mail, j' attends toujours .....
On s 'attend quand même à d autres prestations quand on choisit un hôtel de cette catégorie à presque 200 euros la nuit ( avec le petit déjeuner)
The breakfast was fine, but expensive. The location of the hotel is excellent with good shopping and a plethora of restaurants, cafes, and bars nearby in every direction. Public parking also nearby and affordable. Within our room: the shower/basin arrangement, although small, was very neat and good quality fittings and worked well.
THE BED, the bed - to sleep perchance to dream. The mattress was old, worn out, over used, and soft. They tried to correct it with a mattress topper and a plank underneath, I suppose for support?! Seriously, you could rather have invited us to sleep on the floor, it would have been more comfortable.
Location. Mercure provides good service.
The design and layout of the bathroom is an accident waiting to happen. It needs grab handles to allow for safe access to and from the shower over the bath.
Très bon emplacement, près de la Cathédrale. Personnel attentionné et serviable.
le petit-déjeuner continental, juste moyen : bien fourni mais qualité moyenne des viennoiseries
Emplacement
Nous avons eu une chambre dans laquelle les toilettes étaient. bouchees : de 21h (heure de notre première réclamation) à 12h30 le lendemain nous n'avons pas pu utiliser les toilettes. Ce n'est qu'après 3 réclamations qu'une personne est enfin venue pour évaluer le problème et le régler en 2 minutes ; c'est inadmissible !
Die Lage des Hotels ist außergewöhnlich gut. Der Frühstücksraum mit Terrasse ist sehr angenehm.
Der Wasserdruck war eher gering und die Reinigungsbürste in der Toilette muss dringend ausgewechselt werden.
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