Hampton Inn Van Horn

Hotels
•
Hampton Inn
8 (326 reviews)
1921 Southwest Frontage Road , Van Horn , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location (right off I-10)
Friendly, responsive staff
Good/very good breakfast
Comfortable beds and pillows
Quiet nights for many guests
Cons:
Multiple cleanliness issues: dirty bathtub, hair, sheets not changed, mold, smells
Pool/jacuzzi problems (over-chlorinated/green/chemical smell)
Room quality problems: odors, shower wall fell off, cancelled room changes
Occasional lack of towels and maintenance failures
Ants in room and inconsistent hot water

Categories

Cleanliness
4
Multiple reports of unclean rooms: dirty/stained bathtub with hair, sheets not changed, mold on bathroom ceiling and persistent unpleasant room odors.
Service
10
Staff frequently described as friendly, responsive and exceptional (helpful front-desk interactions and follow-up texts), though isolated reports of an unfriendly desk attendant exist.
Location
10
Repeatedly praised for being convenient/right off I-10 and easy for travelers — consistently described as a strong positive.
Room Quality
6.5
Mixed. Some found beds and pillows comfortable, but there are several serious issues: room odors, mold, cancelled room changes, a broken shower wall, and occasional nonworking TVs.
Amenities
8.5
Breakfast/food amenities are often good, but pool/jacuzzi problems (over-chlorinated/green water, chemical smells) and missing towels/maintenance issues lowered this score.
Value for Money
8
Not explicitly discussed in reviews; assigned typical target rating.
Food and Beverage
9.5
Breakfast repeatedly called very good and the food generally praised; a few comments about hot food not being kept warm enough.
Overall Experience
7.5
Mixed overall: several guests had quiet, comfortable stays and praised staff and location, while others reported significant cleanliness and amenity problems that made their stays poor.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:11

Property Description

Convenient Location near Texas Mountain Trail
Situated just off Interstate 10, the Van Horn Hampton Inn offers easy access to the scenic Texas Mountain Trail, perfect for nature enthusiasts and adventurers.

Relaxing Amenities for a Comfortable Stay
Unwind in the indoor pool and jacuzzi, or enjoy entertainment on the 32-inch flat-screen TV in each room. Stay connected with free Wi-Fi and savor a cup of coffee from the lobby throughout the day.

Complimentary Services and Nearby Attractions
Take advantage of the free gym and business center, along with a delicious continental breakfast each morning. Explore local attractions like the Culberson County Historic Museum and Red Rock Ranch tours just a short drive away.

Book your stay at the Van Horn Hampton Inn for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that the elevator will be unavailable from 02/04/2025 to 03/15/2025. During this period, guests must use the stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 326 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 7.5
B
BURGER • couple • us
8
2026-11-06 • via Nuitee
L
Linda • couple • us
8
The bed was comfortable.
Pros:

It is just off I-10

Cons:

Small hallways

2026-10-28 • via Nuitee
S
Sky • couple • us
10
Pros:

The facility was clean, the food was good, and I had a nice quiet night.

Cons:

Hot food needs to be kept a little warmer.

2026-10-26 • via Nuitee
K
Ken • couple • us
9
Great location.
Pros:

Great loca.

Cons:

Our travel companion said her sheets were definitely not clean when she went to bed.

2026-10-26 • via Nuitee
J
Joanne • couple • us
10
Pros:

Very good breakfast.

2026-10-20 • via Nuitee
D
Darlene • couple • us
4
Not to your normal standards. Unfortunately I was traveling with a friend who had never stayed your
Cons:

Sheets on bed not changed. No shower gel .

2026-10-19 • via Nuitee
J
Julie • couple • us
10
Pros:

Quiet location, beds and pillows were comfy, staff was exceptional and the breakfast options were good. Loved that they had fresh fruit out on the tables.

2026-10-12 • via Nuitee
J
Jose • couple • us
9
2026-10-12 • via Nuitee
J
John • solo_traveller • us
9
2026-10-12 • via Nuitee
J
Jody • couple • us
8
2026-10-10 • via Nuitee
L
Linda • solo_traveller • us
9
Pros:

Right off the highway

Cons:

Nothing

2026-10-10 • via Nuitee
L
Lexa • couple • us
10
2026-10-09 • via Nuitee
L
Lexa • couple • us
10
2026-10-09 • via Nuitee
H
Hill • couple • us
5
Good location, cleanliness issues
Pros:

Fine location just outside of Van Horn.

Cons:

The room we were given smelled disastrously. When we asked to change to another room, our reservation was cancelled by the manager.

2026-09-09 • via Nuitee
H
Hill • couple • us
8
Nice, simple stay
Pros:

A simple, clean property

Cons:

The a/c in the common areas was not working. (More of an issue for the employees than the guests)

2026-09-05 • via Nuitee
C
Cynthia • couple • us
2
Pros:

the bathtub was dirty,stained and had hair in it. Just gross

Cons:

dirty

2026-09-04 • via Nuitee
C
Colleen • family_with_children • us
3
The staff was great, the breakfast was good.
Pros:

The rooms were nice and the property was in a convenient location

Cons:

The indoor pool was too chlorinated and we couldn’t even go swimming. That was one of the reasons we chose this particular hotel.
One of our four rooms had a strange odor and mold was found on the ceiling in the bathroom.

2026-08-15 • via Nuitee
J
Jimmie • solo_traveller • us
8
OK stay
Pros:

Good location and friendly staff.

Cons:

Room had an unpleasant smell as if someone had cooked in the room. Housekeeping had to provide deoderizer for us to spay. Could also hear people above us walking around so not enough insulation in ceiling.

2026-08-10 • via Nuitee
J
JudyW41 • Couples • San Diego, California
2
Horrible Stay
Pros:

This was probably the worst hotel we have ever stayed in and not indicative of a Hampton Inn. The young girl at the front desk never greeted us or smiled and we had to ask for our waters and what time breakfast was. Our keys did not work and we got them replaced. We went to the pool, which was green and the bottom seemed dirty.
When we went to get in the jazucci the chemical smell was so bad, it even made my
eyes burn. There were no towels in the pool area so my husband went to the front desk and they did come and replace them. We went to the room and the TV did not work,
a worker, who was very nice, fixed the problem. After we went to bed at 10:30 a couple
came to the room next door and were talking and yelling so loud for 1 1/2 hour, we
could not sleep, and someone else came in above us, but the noise didn't last long.
When we checked out the next day, the same girl was at the front desk, and my
husband mentioned the problem with the noise and she just said Oh. All the
other staff was very friendly and responsive. I do not think this hotel reflex's the
Hampton inn name. We had a wonderful Hampton Inn the next night.

2026-08-09 • via Tripadvisor
R
Ralph • couple • us
1
We will not be staying at this hotel anytime soon.
Pros:

Breakfast was okay, nothing special.

Cons:

Went to take a shower and the shower wall came off of the bathroom wall. My girlfriend was so upset that she was afraid to take a shower.

On the return trip, no wash towels.

Very disappointed in this hotel!!

2026-08-07 • via Nuitee