Hilton Garden Inn Erie

Hotels
•
Hilton Garden Inn
8.3 (215 reviews)
2225 Downs Drive , Erie , US
+1 814-866-1390

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great location/easy access
Comfortable beds/jacuzzi and renovated rooms
Excellent breakfast/restaurant
Quiet rooms and quick issue resolution
Cons:
Cleanliness problems (hairs, moldy shower curtain, dirty pool deck, cigarette burn)
Value concerns/overpriced and charged before stay
Occasional maintenance issues (shower head, water pressure)
Some beds too soft or room quality inconsistent

Categories

Cleanliness
6
Multiple guests reported cleanliness issues (hairs in beds/bathroom, moldy shower curtain, dirty pool deck, cigarette burn in spa tub), lowering this score despite some mentions of generally clean staff efforts.
Service
9.7
Service was repeatedly praised (very kind, helpful staff; staff went out of their way; quick upgrade when issues arose), supporting a high rating.
Location
9.5
Location was frequently noted as a strong positive (easy access, good location in Erie, convenient), warranting a high score.
Room Quality
7.8
Room quality is mixed: many found beds comfortable and suites newly renovated, but others described rooms as overly soft beds, a 'cement warehouse' feel, or with maintenance issues.
Amenities
8
Amenities (pool, hot tub, jacuzzi tub) were liked by several guests, though some reported dirty pool edges and a damaged spa tub, giving a generally positive but tempered score.
Value for Money
6.5
Value concerns were raised (room felt overpriced for condition; unexpected charge not yet refunded), indicating below-average value perception.
Food and Beverage
9.5
Food and beverage received very strong mentions (phenomenal breakfast, delicious restaurant), justifying a high rating.
Overall Experience
9.4
Overall experience skews positive (many would stay again, relaxing and peaceful stays, highly recommend), despite isolated cleanliness/value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location and Amenities
Located just 8 miles from Erie International Airport, Hilton Garden Inn offers free airport shuttles, 2 restaurants, an indoor pool, and a 24-hour gym.

Comfortable Rooms and Suites
Guest rooms feature 32-inch flat-screen cable TVs with HBO, desks, seating areas, microwaves, small refrigerators, and coffee makers. Suites also include sofa beds for extra comfort.

Additional Features for a Pleasant Stay
Enjoy free Wi-Fi, a 24-hour business center, meeting facilities, and dining options at Safari Grille and Pavilion Pantry convenience mart.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Erie. Book now for an unforgettable stay!

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note the local shuttle service is for business purposes only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ERI

Location

Guest Reviews

8.3
Based on 215 reviews
Cleanliness: 6
Service: 9.7
Location: 9.5
Room Quality: 7.8
Amenities: 8
Value for Money: 6.5
Food and Beverage: 9.5
Overall Experience: 9.4
R
Rebecca • couple • us
10
2026-10-31 • via Nuitee
R
RICHARD • couple • us
10
will stay again!
Pros:

pleasant staff, pleasant quiet room, nice bar

2026-10-25 • via Nuitee
B
Brigitte • family_with_children • us
9
We had a very relaxing and peaceful stay. Everyone was very helpful and kind.
Pros:

Very kind staff and delicious restaurant

Cons:

Pillows were a little uncomfortable and the shower head didn’t work properly

2026-10-18 • via Nuitee
J
James • couple • us
10
Pros:

The staff went out of their way to make our stay comfortable

Cons:

Nothing

2026-10-18 • via Nuitee
T
Thomas • couple • us
4
I was overall disappointed with the cost and the room.
Pros:

I did not have breakfast. Location was great.

Cons:

the room was like a cement warehouse, it was overpriced

2026-10-16 • via Nuitee
W
William • solo_traveller • us
10
Great
Pros:

Nice hotel, easy access. The beds were very comfortable

2026-10-13 • via Nuitee
J
Jessica • couple • us
9
Pros:

Liked the location

Cons:

Spa tub had a cigarette burn mark on it

2026-10-09 • via Nuitee
T
Turley • solo_traveller • us
9
Pros:

Nice property good pool good hot tub great location

Cons:

No problems

2026-10-08 • via Nuitee
R
Robert • couple • us
10
2026-10-08 • via Nuitee
J
Jeff • couple • us
10
Pros:

We’ve stayed in. HILTON garden Inn and it was great!

2026-09-18 • via Nuitee
L
Luis Antonio • couple • us
10
2026-09-17 • via Nuitee
L
Luis Antonio • couple • us
10
2026-09-17 • via Nuitee
P
Patrick • couple • us
9
2026-09-14 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

This place was newly renovated. We had the junior suite and it was very comfortable. The breakfast was phenomenal. The staff 10 stars.

2026-09-01 • via Nuitee
K
Kira • family_with_children • us
5
Not sure at this time if I’d stay at this location again
Pros:

Comfort of beds

Cons:

Shower curtain was moldy and dirty

2026-08-27 • via Nuitee
J
James • couple • us
7
Pros:

The room was comfortable and the breakfast was great.

Cons:

The pool area was very dirty. The water was fine, but the sides of the pool and the cement around it were filthy. For the price a clean facility should be expected. I could only use the area once in a 3 night stay.

2026-08-22 • via Nuitee
S
Shirley • couple • us
10
Highly recommend
Pros:

Ease, cleanliness

2026-07-18 • via Nuitee
R
Ross • family_with_children • us
7
A nice hotel but one that seemed to be past its prime.
Pros:

The staff was friendly and helpful. The room was very quiet. The pool area was very clean. The lobby area was very nice and attractive. The location worked well for us. When we had an issue with our original room, they upgraded us to a suite and did so quickly.

Cons:

Our original room looked like it hadn't really been cleaned - there were hairs in the beds and on the toilet and crumbs on the floor. Also the facilities looked like they had seen better days - there were some cracks and water stains here and there.

2026-07-16 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-07-08 • via Nuitee
C
Caputo • solo_traveller • us
10
Pros:

Friendly staff. Clean. Good location in Erie.

Cons:

The beds were way too soft and springy

2026-06-22 • via Nuitee