Comfort Inn & Suites Van Buren - Fort Smith

Hotels
•
Comfort
8.1 (356 reviews)
1633 North 12th Court , Van Buren , US
+1 479-262-6776

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and pleasant hotel scent
Convenient location / easy access
Good parking and visible security
Coffee kept hot / beverage service
Cons:
Highway/interstate noise affecting sleep
Bathroom issues (low toilet, no shower shelf, tepid shower)
Limited breakfast options for some guests
$40 pet fee considered excessive
Old elevator / parts of property need remodeling
At least one severe cancellation/customer-service problem reported

Categories

Cleanliness
8.6
Generally praised as very clean with multiple guests noting a pleasant/strong hotel smell; a few reports of a musty odor and some bathroom-related cleanliness concerns, so overall positive but not perfect.
Service
9.3
Consistently noted as friendly and accommodating (helpful front desk staff, manager assisted with booking mistake, Kerry called out by name); one strong complaint about cancellation/customer service, but overall service sentiment is very positive.
Location
8.4
Many guests cited easy access and proximity to the interstate and local destinations; some navigation/GPS confusion and tradeoffs with highway noise, so convenient but with caveats.
Room Quality
7.3
Mixed to negative comments: repeated issues with highway noise disrupting sleep, tepid shower temperatures, bathroom shortcomings (low toilet, no shower shelf), an old/scary elevator, and accessibility concerns—room quality is serviceable but has notable problems.
Amenities
7.9
Breakfast and on-site amenities are mixed: coffee kept hot and parking/security praised, but breakfast choices limited at times and the elevator/ongoing remodel noted—reasonable amenities with room to improve.
Value for Money
7.6
Several guests called it good or decent for the price, but complaints about a $40 pet fee, limited breakfast options, and some facility issues reduce perceived value.
Food and Beverage
7.8
Breakfast received varied feedback: some guests said it was excellent or good, others found options limited (e.g., few fruits). Beverage service (coffee) was repeatedly praised.
Overall Experience
7.9
Most stays described as very good or would stay again due to friendly staff, cleanliness, and easy access; however, recurring issues (noise, bathroom shortcomings, a cancellation/customer service failure, and fees) lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
The Sleep Inn & Suites hotel, just off Interstate 40, is a short distance from the Fort Smith Convention Center, making it an ideal choice for business travelers and tourists alike.

Comfortable Accommodations
Each room is equipped with modern amenities such as a flat-screen TV, coffee machine, work desk, and ironing facilities. Select rooms feature a microwave, refrigerator, sofa bed, and spa bath for added luxury.

Convenient Facilities
Guests can enjoy complimentary hot breakfast, free WiFi, and access to coin-operated laundry facilities. The hotel also offers free parking, a business center, and a 24-hour front desk for convenience.

Book your stay at Sleep Inn & Suites for a comfortable and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 356 reviews
Cleanliness: 8.6
Service: 9.3
Location: 8.4
Room Quality: 7.3
Amenities: 7.9
Value for Money: 7.6
Food and Beverage: 7.8
Overall Experience: 7.9
D
David • family_with_children • us
10
2026-11-07 • via Nuitee
C
Chibunna • family_with_children • us
9
Pros:

Everything was great including the great breakfast options

Cons:

The shower water was not as hot as I needed

2026-11-03 • via Nuitee
G
Glenda • couple • us
8
Decided LaWuinta better stay
Pros:

The staff and the room

Cons:

Breakfast was not to my liking

2026-10-29 • via Nuitee
T
Terry • couple • us
9
Very good. I would stay there again.
Pros:

Comfortable and clean. Staff was very accommodating!

Cons:

Location was not the best. But, once we learned we could get off the interstate that was closer to the hotel, it was all good! GPS took around the city the first day! 😲

2026-10-28 • via Nuitee
P
Patricia • couple • us
8
Very pleasant stay.
2026-10-26 • via Nuitee
B
Bryant • solo_traveller • us
8
2026-10-24 • via Nuitee
B
Barbara • couple • us
8
2026-10-19 • via Nuitee
D
delia • family_with_children • us
10
2026-10-13 • via Nuitee
C
Carol • family_with_children • us
6
Cons:

The shower temperature was tepid. Fortunately, the outside temperature was quite warm so I was able to tolerate the barely warm shower. Please, for the sake of other guests, raise the water temperature. (My travel companions had the same experience with their shower.)

2026-10-12 • via Nuitee
P
Panatha • couple • us
8
Pros:

Very clean with comfortable beds

Cons:

Highway noise

2026-10-12 • via Nuitee
B
Barry • couple • us
8
2026-10-12 • via Nuitee
M
Momma Heissler • family_with_children • us
10
2026-10-11 • via Nuitee
B
Baggett • couple • us
7
I always enjoy staying at Comfort Inn however I had difficulty sleeping because of highway noise. O
Pros:

Breakfast was excellent. Cleanliness and smell was great

Cons:

Noise in our room from the nearby interstate highway

2026-10-07 • via Nuitee
K
Kevin • couple • us
6
Decent for the price
Pros:

Not far from the highway

Cons:

Not a lot of breakfast options

2026-09-19 • via Nuitee
K
kimberly • couple • us
10
Highly recommend!
Pros:

The absolute best smelling hotel I have ever been in! Staff was lovely and they kept the coffee hot all night.

2026-09-19 • via Nuitee
W
Wheeler • solo_traveller • us
10
2026-09-18 • via Nuitee
M
Mark • couple • us
10
Very good visit and good value.
Pros:

The staff were very friendly, room was good and breakfast was good.

Cons:

We had a handicapped room and the bed is too high for anyone with mobility issues.

2026-09-15 • via Nuitee
D
Dodson • solo_traveller • us
1
Thanks for nothing
Pros:

?

Cons:

Canceling here was impossible customer service is non-existent

2026-09-11 • via Nuitee
M
Media • couple • us
10
2026-09-11 • via Nuitee
S
Savannah • couple • us
6
Pros:

It was clean.

Cons:

The elevator is old and scary. 🥲

2026-09-07 • via Nuitee