Hotel Rapallo

Hotels
9.4 (1534 reviews)
Via Santa Caterina d'Alessandria 7 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and cozy rooms
Great location near attractions
Friendly staff
Cons:
Poor breakfast quality
Understaffed service during peak times

Categories

Cleanliness
9.98
Guests described the hotel as clean and cozy, contributing positively to the overall experience.
Service
8.95
Service was noted as lacking during breakfast hours due to understaffing and overall lower morale.
Location
10
The location is ideal for exploring the city, being close to main attractions.
Room Quality
9.94
Rooms were described as comfortable and well-maintained, contributing to the overall positive stay.
Amenities
9.47
While some amenities were appreciated, certain items like free afternoon tea were no longer provided.
Value for Money
9.93
The overall value was considered good, though some pricing for drinks was seen as excessive.
Food and Beverage
7.48
Breakfast quality and variety were disappointing, affecting the overall dining experience.
Overall Experience
9.47
Overall experience varied due to service issues and some disappointing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Central Location
Hotel Rapallo is perfectly situated in Florence, just a short stroll from the Fortezza da Basso Exhibition Centre and Santa Maria Novella Station. With Florence Cathedral a mere 1 km away, our guests are at the heart of the city's vibrant atmosphere.

Comfortable Accommodation
Each room at Rapallo Hotel offers a cozy retreat with modern amenities. From air conditioning and soundproofing to a flat-screen TV with Sky channels, we ensure a comfortable stay for every guest. The daily room cleaning service guarantees a fresh and relaxing environment.

Delightful Dining Experience
Indulge in our complimentary sweet and savoury buffet breakfast, kick-starting your day in the best way possible. Additionally, enjoy a free afternoon tea and unwind at our American bar, open from 15:00 to 20:00, for a relaxing evening.

Book your stay at Hotel Rapallo now and experience the perfect blend of convenience and comfort in the heart of Florence.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1534 reviews
Cleanliness: 9.98
Service: 8.95
Location: 10
Room Quality: 9.94
Amenities: 9.47
Value for Money: 9.93
Food and Beverage: 7.48
Overall Experience: 9.47
L
Lucília Caetano • couple • pt
10
Adorei
Pros:

Hotel pequeno e acolhedor,simpatia de todos os funcionários.Localizacao, dá para fazer a cidade a pé.

Cons:

Nada a apontar

2026-03-12 • via Nuitee
T
Thimo • couple • de
9
Wir kommen wieder….😁😁
Pros:

Sehr nettes und hilfsbereites Personal. Tolles, sehr vielfältiges Frühstück.

Cons:

Da gibt es an sich nichts.
Wenn es etwas gäbe, was eventuell zu verbessern wäre, ist, dass es etwas laut war. Das Hotel liegt an einer Straße, die viel befahren ist.
Ich habe mit Ohrenstöpsel geschlafen, das ging sehr gut, meinen Mann haben die Geräusche gar nicht gestört.

2026-03-10 • via Nuitee
S
Sylvie • couple • fr
8
2026-03-09 • via Nuitee
T
Tani4 • couple • fr
10
Parfait
Pros:

L'accueil était très chaleureux et le personnel gentil et bienveillant. Nous avons passé un excellent séjour et nous reviendrons si l'occasion se présente !

2026-03-08 • via Nuitee
B
Baver • family_with_children • tr
6
Güzel
Pros:

Personel ilgili ve güler yüzlüydü. Tren istasyonuna 10 dk mesafedeydi. Valiziniz var ve ağır ise yorucu olabilir. Kahvaltı bizim için zayıftı. Check in saati olan 14:00 dan erken gitmemize rağmen sağolsunlar bizi odamıza gönderdiler. Fiyat performans açısından kalınır.

2026-03-08 • via Nuitee
L
Lucy • family_with_children • je
9
Lovely
Pros:

A lovely small boutique hotel. Fabulous staff, especially Brian who was so helpful. Our rooms were lovely and the breakfast is good. Fantastic location and our terrace was amazing.

Cons:

Everything in the hotel was great.
For information, even though our room was on the quiet side, there is some road noise.

2026-03-07 • via Nuitee
E
Elif Nur • family_with_children • tr
10
2026-03-05 • via Nuitee
A
Ann • couple • gb
10
Perfect place to stay for a mid-week break in Florence
Pros:

Looking at the map of the city we were a bit worried that the hotel was out on a limb from the main attractions but it was perfectly located and nowhere was more than a few minutes walk. The T2 tram from the airport takes you to Lavagnini at the end of the Via Poggi, then a five minute walk to the hotel. The hotel itself was clean, comfortable and quiet. Breakfast was very good with lots of choices. The staff were very helpful and friendly, especially the lady on Reception who couldn’t have been more helpful. We would definitely recommend and would stay there again.

Cons:

Nothing, all good.

2026-03-05 • via Nuitee
G
Giuseppe • family_with_children • it
10
Fantastico
Pros:

Tutto

2026-03-02 • via Nuitee
X
Xu • family_with_children • us
9
very good stay
Pros:

Room is very clean, staffs are friendly, breakfast pretty good. Other than the very small twin beds, there is nothing to complain about.

Cons:

very small beds

2026-03-02 • via Nuitee
C
Chérie • couple • fr
10
Highly recommended
Pros:

The staff was amazing; the room was perfect; Breakfast was extraordinary; the location was also so good and close to everything we wanted including great restaurants. we will stay there again.

Cons:

we loved everything

2026-03-02 • via Nuitee
S
Seghaouil • family_with_children • fr
10
Séjour très agréable
2026-02-28 • via Nuitee
濂芸 • couple • tw
9
Pros:

房間非常乾淨，兩件27寸行李箱可以同時完整打開，床偏軟還算好睡，員工很友善、早餐很好吃

Cons:

步行到百花教堂、還有車站都各有一小段舉例，拖行李的時候更不方便

2026-02-27 • via Nuitee
J
Jeanne • solo_traveller • us
10
We loved our time at Hotel Rapallo. In every way, we felt the staff, hotel, location, and service were above expectatio
Pros:

Everything. We loved Lorenzo and the staff.

2026-02-27 • via Nuitee
L
Luiza • extended_group • am
10
2026-02-25 • via Nuitee
D
Damian • couple • gb
9
Pros:

Lovely staff
Comfortable and very clean room
Tasty breakfast

Cons:

Slightly noisy plumbing

2026-02-25 • via Nuitee
Y
Ying • family_with_children • it
7
Pros:

Colazione

Cons:

Un po’ lontano dal centro . Scomodo per chi che non arriva in macchina

2026-02-24 • via Nuitee
G
giuliana • family_with_children • it
8
Molto soddisfatti 😀
Pros:

Colazione dolce e salata, con diverse proposte, dolci fatti in casa molto buoni. Lo staff molto attento e disponibile. Abbiamo soggiornato con un bimbo di un anno e sono stati tutti molto gentili venendo in contro alle nostre esigenze. Ottima anche la pulizia e la posizione 👍🏻

2026-02-23 • via Nuitee
C
Carlos • couple • es
10
2026-02-23 • via Nuitee
M
Matilda • couple • fr
8
2026-02-22 • via Nuitee