Hotel Rapallo

Hotels
9.4 (1555 reviews)
Via Santa Caterina d'Alessandria 7 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and cozy rooms
Great location near attractions
Friendly staff
Cons:
Poor breakfast quality
Understaffed service during peak times

Categories

Cleanliness
9.98
Guests described the hotel as clean and cozy, contributing positively to the overall experience.
Service
8.95
Service was noted as lacking during breakfast hours due to understaffing and overall lower morale.
Location
10
The location is ideal for exploring the city, being close to main attractions.
Room Quality
9.94
Rooms were described as comfortable and well-maintained, contributing to the overall positive stay.
Amenities
9.47
While some amenities were appreciated, certain items like free afternoon tea were no longer provided.
Value for Money
9.93
The overall value was considered good, though some pricing for drinks was seen as excessive.
Food and Beverage
7.48
Breakfast quality and variety were disappointing, affecting the overall dining experience.
Overall Experience
9.47
Overall experience varied due to service issues and some disappointing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:37

Property Description

Central Location
Hotel Rapallo is perfectly situated in Florence, just a short stroll from the Fortezza da Basso Exhibition Centre and Santa Maria Novella Station. With Florence Cathedral a mere 1 km away, our guests are at the heart of the city's vibrant atmosphere.

Comfortable Accommodation
Each room at Rapallo Hotel offers a cozy retreat with modern amenities. From air conditioning and soundproofing to a flat-screen TV with Sky channels, we ensure a comfortable stay for every guest. The daily room cleaning service guarantees a fresh and relaxing environment.

Delightful Dining Experience
Indulge in our complimentary sweet and savoury buffet breakfast, kick-starting your day in the best way possible. Additionally, enjoy a free afternoon tea and unwind at our American bar, open from 15:00 to 20:00, for a relaxing evening.

Book your stay at Hotel Rapallo now and experience the perfect blend of convenience and comfort in the heart of Florence.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1555 reviews
Cleanliness: 9.98
Service: 8.95
Location: 10
Room Quality: 9.94
Amenities: 9.47
Value for Money: 9.93
Food and Beverage: 7.48
Overall Experience: 9.47
C
Colm • family_with_children • ie
9
2026-04-10 • via Nuitee
A
Alexandros • family_with_children • ch
9
2026-04-09 • via Nuitee
L
luc • solo_traveller • fr
10
Pros:

confort de l’hôtel et amabilité du personnel

2026-04-09 • via Nuitee
S
Shanmugam • family_with_children • gb
10
Pros:

Location and service

2026-04-09 • via Nuitee
A
Anthony • couple • gb
9
Loved Florence, loved the hotel, its location and the warm, welcoming staff
Pros:

Location
Welcoming and helpful staff
Breakfast
Room

2026-04-08 • via Nuitee
S
Serena • family_with_children • it
10
2026-04-08 • via Nuitee
S
Shannon • family_with_children • us
10
Excellent
Pros:

Clean, beautiful, nice rooms, the breakfast was great. All the staff was accommodating and exceptionally kind

2026-04-06 • via Nuitee
G
Gro • family_with_children • no
8
Bra valg!
Pros:

Virkelig bra frokost! Veldig stilfullt hotell. God plassering.

2026-04-06 • via Nuitee
R
ROSA • family_with_children • es
9
2026-04-06 • via Nuitee
E
Eugénie • couple • ch
4
Hôtel bcp trop cher pour la qualité
Pros:

L’emplacement !! Le petit déjeuner !!

Cons:

Le lit pas confortable, douche eau froide ou trop chaud (difficilement dosable) qualité prix trop cher pour le standing

2026-04-06 • via Nuitee
L
Loraine • couple • gb
8
Lovely hotel. Very friendly staff
Pros:

Lovely friendly staff, nice room, comfortable bed and good breakfast. Although the room overlooked the street it wasn’t noisy.

Cons:

We arrived by train and the walk from the station is around -18 mins and straightforward. The walk to the cathedral etc is a similar time which is fine but not if you aren’t a big walker. Hotel makes up for it though

2026-04-05 • via Nuitee
E
Elin Yan • extended_group • se
7
Ok
Pros:

clean

Cons:

breakfast has no shine point

2026-04-05 • via Nuitee
P
Philipp • family_with_children • at
9
Pros:

Sehr guter Service, tolles Frühstück, gute Lage nahe am Stadtzentrum und nahe am Bahnhof für Ausflüge mit dem Zug.

Cons:

Relativ wenig Tageslicht im Zimmer, dadurch wirkt es etwas dunkel.

2026-04-04 • via Nuitee
S
Sigurd • couple • no
10
2026-04-04 • via Nuitee
A
Angarita Zapata • couple • es
10
Perfecto!
Pros:

TODO!
La atención del personal, el desayuno, la comodidad de la cama, la ubicación.

Cons:

Nada, todo genial.

2026-04-04 • via Nuitee
A
Adriano • solo_traveller • es
8
Excellent option in Florence.
Pros:

Good location, very comfortable and great staff.

2026-04-03 • via Nuitee
I
Ilaria • couple • it
10
2026-04-02 • via Nuitee
N
Nico • family_with_children • fr
9
Excellent emplacement
Pros:

Acces tres facile en tramway depuis l'aeroport.
Proche du centre et des visites
Personnel trés acceuillant
petit déjeuné excellent

Cons:

RAS

2026-04-01 • via Nuitee
M
MARIA • family_with_children • gr
10
Cons:

Η εταιρεία για το ταξί που έκλεισε η Reception για την μεταφορά μας στο αεροδρόμιο δεν ανταποκρίθηκε στην ώρα του προγραμαμτισμένου ρανετβού - και ακυρώσσαμε.

2026-03-31 • via Nuitee
Y
Ying • couple • us
9
2026-03-31 • via Nuitee