The Soho Hotel

Hotels
8.2 (1363 reviews)
264 Flinders Street , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Slow internet
Issues with amenities
Small bathroom

Categories

Cleanliness
8.09
Rooms were reported clean and comfortable, but some feedback indicated missing items like hairdryers.
Service
9.06
Staff were consistently described as friendly and accommodating.
Location
9.1
Multiple reviews highlighted the good location near events and amenities.
Room Quality
7.55
Some rooms noted as clean and spacious, but issues with appliances were mentioned.
Amenities
7.08
Amenities were lacking with broken features and some dated facilities.
Value for Money
8.04
Overall worth the price, but some felt certain upgrades were not justified.
Food and Beverage
8.59
Positive mentions of a great Thai restaurant nearby, enhancing the stay.
Overall Experience
8.06
Most guests enjoyed their stay, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:20

Property Description

Rooftop Deck with Heated Pool
Indulge in cocktails by the heated pool on the rooftop deck while enjoying stunning views of Adelaide's city skyline at The Soho Hotel, Ascend Hotel Collection.

Luxurious Room Amenities
Relax in style in guest rooms adorned with original artworks, king-size beds, 42-inch LCD TVs, and marble bathrooms with luxury spa products. Enjoy entertainment with free in-house movies and a DVD player.

Culinary and Spa Delights
Experience The Little Soho Cafe and Tapas Bar for delectable meals, and unwind with in-room spa treatments using 100% Australian-made organic products at Soho Spa. Don't miss the extensive art collection throughout the hotel showcasing local talent.

Book your stay at The Soho Hotel, Ascend Hotel Collection for a memorable experience in Adelaide's vibrant East End.

Important information:

Please note that there is a 2.5% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1363 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
K
Kathleen • family_with_children • au
3
Pay some more $$ & stay elsewhere
Pros:

Decent location.

Cons:

Didn't book parking, despite requesting it at the time of booking, therefore missed out. Room was a decent size, bathroom was VERY in need of love, missing tiles on the shower floor, missing towel rails, the shelf in the shower has been glued back in there with some sort of yellow putty stuff.. Tiles are grimey & quite disgusting..

2026-03-06 • via Nuitee
L
lee • couple • au
7
2026-03-05 • via Nuitee
N
Nicholas • couple • au
9
2026-03-03 • via Nuitee
S
Samantha • couple • au
5
Pros:

Great location, staff were very friendly and the late checkout was a bonus. Food from the restaurant downstairs was lovely.

Cons:

The room felt industrial but in an unclean, dated way. The bathroom was extremely pokey, the bathroom tiles have had an DIY paint job that was scratched all over the shower floor and the bed was incredibly uncomfortable. The pool was also “out of order” with no known timeframe for repairs.

2026-03-02 • via Nuitee
C
Christine • solo_traveller • au
9
Really enjoyed my stay
Pros:

Great size room with comfy bed. Lots of natural light and very clean

Cons:

Not right in the heart of the CBD but everything you need within walking distance

2026-02-14 • via Nuitee
B
Bryant • family_with_children • au
5
2026-02-14 • via Nuitee
T
Tessa • solo_traveller • nz
7
Perfect for a 2 night stay, would probably stay again.
Pros:

Central, staff friendly and helpful, room good size.

Cons:

A bit worn, not enough lighting.

2026-02-14 • via Nuitee
C
Carter • family_with_children • au
9
Great hotel highley recommend
Pros:

Very pleasant staff very helpful will stay there again
Thanks

Cons:

Nothing

2026-01-31 • via Nuitee
L
Lesley • family_with_children • au
8
Pros:

Location

Cons:

.

2026-01-30 • via Nuitee
T
Tony • family_with_children • gb
8
2026-01-29 • via Nuitee
G
George • couple • au
8
2026-01-28 • via Nuitee
C
Craig • couple • au
9
2026-01-28 • via Nuitee
T
Tracey • couple • au
10
Pros:

Excellent

2026-01-27 • via Nuitee
A
Arkan • solo_traveller • au
10
Great place to stay
Pros:

The room was spacious and clean.

Cons:

Would have been nice to know the pool was unavailable before I booked

2026-01-26 • via Nuitee
C
Carissa • couple • au
6
Request a higher room - it’s a clean and comfortable room but let down by poor acoustics and poorly maintained facilitie
Pros:

Location and cost effective

Cons:

Poor lighting to access out of hours lock box which then fell apart once key was accessed. First floor room was very noisy and all street sounds and hallway noise was loud. Hard to settle for an early morning flight - did not sleep well.

2026-01-23 • via Nuitee
B
Bono • couple • ph
9
2026-01-22 • via Nuitee
N
Nadiroglu • solo_traveller • au
10
Amazing place friendly staff definitely will stay again
Pros:

Amazing place friendly staff definitely will stay again

Cons:

Could do better with a whole shower door maybe, i dont mind i was a solo traveler

2026-01-22 • via Nuitee
R
Rosemay • couple • au
9
We enjoyed our stay
2026-01-20 • via Nuitee
H
HB55 • solo_traveller • au
9
It was as advertised, comfortable and a bit of style, with friendly staff and no frills.
Pros:

Room

Cons:

Some minor repairs and maintenance

2026-01-20 • via Nuitee
H
Herson • couple • au
9
2026-01-20 • via Nuitee