The Soho Hotel

Hotels
8.2 (1399 reviews)
264 Flinders Street , Adelaide , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Slow internet
Issues with amenities
Small bathroom

Categories

Cleanliness
8.09
Rooms were reported clean and comfortable, but some feedback indicated missing items like hairdryers.
Service
9.06
Staff were consistently described as friendly and accommodating.
Location
9.1
Multiple reviews highlighted the good location near events and amenities.
Room Quality
7.55
Some rooms noted as clean and spacious, but issues with appliances were mentioned.
Amenities
7.08
Amenities were lacking with broken features and some dated facilities.
Value for Money
8.04
Overall worth the price, but some felt certain upgrades were not justified.
Food and Beverage
8.59
Positive mentions of a great Thai restaurant nearby, enhancing the stay.
Overall Experience
8.06
Most guests enjoyed their stay, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:20

Property Description

Rooftop Deck with Heated Pool
Indulge in cocktails by the heated pool on the rooftop deck while enjoying stunning views of Adelaide's city skyline at The Soho Hotel, Ascend Hotel Collection.

Luxurious Room Amenities
Relax in style in guest rooms adorned with original artworks, king-size beds, 42-inch LCD TVs, and marble bathrooms with luxury spa products. Enjoy entertainment with free in-house movies and a DVD player.

Culinary and Spa Delights
Experience The Little Soho Cafe and Tapas Bar for delectable meals, and unwind with in-room spa treatments using 100% Australian-made organic products at Soho Spa. Don't miss the extensive art collection throughout the hotel showcasing local talent.

Book your stay at The Soho Hotel, Ascend Hotel Collection for a memorable experience in Adelaide's vibrant East End.

Important information:

Please note that there is a 2.5% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1399 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
J
Juliana • family_with_children • au
10
2026-04-18 • via Nuitee
N
Naomi • couple • au
10
Matt on reception was very accommodating and made us very welcome
2026-04-17 • via Nuitee
J
Jiaqi • couple • au
10
2026-04-17 • via Nuitee
K
Kenny • family_with_children • au
7
2026-04-17 • via Nuitee
S
Shaun • solo_traveller • au
10
2026-04-15 • via Nuitee
G
Garling • solo_traveller • au
1
Pros:

Not much no pool wasn't very clean

Cons:

The lies i was told my refund would take a couple hours only to b told maybe 7 days

2026-04-15 • via Nuitee
A
Antonio • couple • es
10
Incredible place
2026-04-15 • via Nuitee
T
Tiernan • family_with_children • au
7
Good stay but next time would go for the larger hotels
Pros:

Closeness to everything

Cons:

The room was small for the price

2026-04-12 • via Nuitee
F
Florian • solo_traveller • it
9
2026-04-11 • via Nuitee
R
Robinson • couple • au
1
Unpleasant
Pros:

Nothing

Cons:

Staff service, room considering the price

2026-04-10 • via Nuitee
• extended_group • au
10
2026-04-10 • via Nuitee
N
nicola • couple • gb
7
Did the job for us
Pros:

Matt and Toni were very pleasant and helpful. Bed was comfy and when we requested room clean everything was spot on.

Cons:

Noisy neighbours , heard a lot of
Noise outside, not sound proof. Ear plugs a must if light sleeper. Dark corridors and rooms and bathrooms need refreshing and lightening up .

2026-04-09 • via Nuitee
W
Wayne • couple • au
5
2026-04-08 • via Nuitee
F
Fiona • family_with_children • au
10
2026-04-06 • via Nuitee
V
Viet • couple • au
9
The hotel was really conveniently located. I believe I got a good deal on my stay however facilities could be updated
Pros:

Close to everything

Cons:

Bathroom was a bit small and outdated. Workmanship was average. Bathroom fan didn’t work and tiles seemed to be missing. Fittings were outdated. Walls were also a little thin. I could hear everyone going in and out and their conversations

2026-04-06 • via Nuitee
R
Rima • couple • au
10
2026-04-06 • via Nuitee
M
Michael • solo_traveller • au
8
Booked and paid for 1 week, however on the 3rd night I arrived back to the hotel about 9-45pm my key let me into the hot
Pros:

Convenient place to stay, clean, nice staff

Cons:

Nothing to dislike about the property

2026-04-05 • via Nuitee
A
Andrew • couple • au
8
2026-04-03 • via Nuitee
K
kath • family_with_children • au
8
A beautiful cheap stay.
Pros:

The quality of customer service provided by Matt was of a 5 star hotel, thankyou for your consideration and thoughtfulness.

Cons:

Bed was a little hard , pillows were great.

2026-04-03 • via Nuitee
S
SUZUKA • couple • au
8
2026-04-02 • via Nuitee