The Soho Hotel

Hotels
8.2 (1369 reviews)
264 Flinders Street , Adelaide , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Slow internet
Issues with amenities
Small bathroom

Categories

Cleanliness
8.09
Rooms were reported clean and comfortable, but some feedback indicated missing items like hairdryers.
Service
9.06
Staff were consistently described as friendly and accommodating.
Location
9.1
Multiple reviews highlighted the good location near events and amenities.
Room Quality
7.55
Some rooms noted as clean and spacious, but issues with appliances were mentioned.
Amenities
7.08
Amenities were lacking with broken features and some dated facilities.
Value for Money
8.04
Overall worth the price, but some felt certain upgrades were not justified.
Food and Beverage
8.59
Positive mentions of a great Thai restaurant nearby, enhancing the stay.
Overall Experience
8.06
Most guests enjoyed their stay, though some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:20

Property Description

Rooftop Deck with Heated Pool
Indulge in cocktails by the heated pool on the rooftop deck while enjoying stunning views of Adelaide's city skyline at The Soho Hotel, Ascend Hotel Collection.

Luxurious Room Amenities
Relax in style in guest rooms adorned with original artworks, king-size beds, 42-inch LCD TVs, and marble bathrooms with luxury spa products. Enjoy entertainment with free in-house movies and a DVD player.

Culinary and Spa Delights
Experience The Little Soho Cafe and Tapas Bar for delectable meals, and unwind with in-room spa treatments using 100% Australian-made organic products at Soho Spa. Don't miss the extensive art collection throughout the hotel showcasing local talent.

Book your stay at The Soho Hotel, Ascend Hotel Collection for a memorable experience in Adelaide's vibrant East End.

Important information:

Please note that there is a 2.5% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1369 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
H
Herson couple au
9
2026-03-28 via Nuitee
R
Rosanna family_with_children au
5
Pros:

Ok hotel value for money

Cons:

Lack of 24 hour reception felt unsafe for a single woman.

2026-03-28 via Nuitee
J
Justyse couple au
10
2026-03-27 via Nuitee
M
Michelle couple au
7
Pros:

Modern. The balcony. Location. Lovely staff.

Cons:

The bed unfortunately. Too hard for me.

2026-03-26 via Nuitee
F
Fiona solo_traveller au
5
Overpriced and did not look much like the images online, which were taken 5+ years ago.
Pros:

It was close to the city.

Cons:

The toilet leaked the entire time; the carpet is threadbare and patchy in the room; on the wall next to the bathroom, there’s an enormous wet patch and actively growing mould; the shower screen is too short so water gushes onto the floor after each shower; the furniture is very old; and the TV was damaged. Basically, a very average experience overall.

2026-03-25 via Nuitee
B
Branislav family_with_children au
10
Pros:

Location

2026-03-22 via Nuitee
M
Marie Anne family_with_children au
9
2026-03-22 via Nuitee
M
Mary solo_traveller au
8
2026-03-20 via Nuitee
A
Ackermann couple au
8
Comfortable and exciting! It was a great stay.
Pros:

The room was very clean and the bathroom was very beautiful. Everything was easy to find and it's on a great location so you can walk to where you want to be.

Cons:

The fire alarm has a light that flashes every few seconds in the dark. So if you try to sleep that can be annoying. Other thing. You can hear the elevator go up and down all night and day. At first it can sound scary especially not know what it is. And if you realize it's the elevator it's just annoying after that.

2026-03-14 via Nuitee
J
James couple au
7
Nice little hotel, perfect location for the fringe festival. Hotel could do with a little face lift.
2026-03-12 via Nuitee
J
Jeffrey couple au
6
2026-03-12 via Nuitee
N
Norma couple au
8
It was a pleasant stay in CBD.
Pros:

Location and friendly staff

2026-03-09 via Nuitee
B
Benjamin family_with_children au
7
2026-03-09 via Nuitee
R
Ryan family_with_children au
5
Cons:

Water from shower went everywhere

2026-03-08 via Nuitee
K
Kathleen family_with_children au
3
Pay some more $$ & stay elsewhere
Pros:

Decent location.

Cons:

Didn't book parking, despite requesting it at the time of booking, therefore missed out. Room was a decent size, bathroom was VERY in need of love, missing tiles on the shower floor, missing towel rails, the shelf in the shower has been glued back in there with some sort of yellow putty stuff.. Tiles are grimey & quite disgusting..

2026-03-06 via Nuitee
L
lee couple au
7
2026-03-05 via Nuitee
N
Nicholas couple au
9
2026-03-03 via Nuitee
S
Samantha couple au
5
Pros:

Great location, staff were very friendly and the late checkout was a bonus. Food from the restaurant downstairs was lovely.

Cons:

The room felt industrial but in an unclean, dated way. The bathroom was extremely pokey, the bathroom tiles have had an DIY paint job that was scratched all over the shower floor and the bed was incredibly uncomfortable. The pool was also “out of order” with no known timeframe for repairs.

2026-03-02 via Nuitee
B
Bryant family_with_children au
5
2026-02-14 via Nuitee
C
Christine solo_traveller au
9
Really enjoyed my stay
Pros:

Great size room with comfy bed. Lots of natural light and very clean

Cons:

Not right in the heart of the CBD but everything you need within walking distance

2026-02-14 via Nuitee