The Moore, New York City, a Member of Design Hotels

Hotels
•
Design Hotels
9.6 (1292 reviews)
300 West 22nd Street , New York , US

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location (Chelsea, near subway and restaurants)
Very clean / immaculate housekeeping
Friendly, attentive staff (Simon, Tony, Robert)
Comfy beds and soft linens
Cafe/bar with pastries and espresso
Quiet neighborhood
Thoughtful turn-down service and attention to detail
Cons:
Rooms are quite small
Very small rooms noted in multiple reviews
Dark lighting and low-contrast switches (can be confusing)
May be challenging for older guests due to modern fixtures
No bench/pouf in some rooms

Categories

Cleanliness
10
Consistently described as very/immaculately clean across multiple reviews; housekeeping and turn-down service with thoughtful details were praised.
Service
10
Staff repeatedly called out by name (Simon, Tony, Robert) as friendly, attentive and helpful; service and small thoughtful touches received strong positive mentions.
Location
9.8
Excellent Chelsea location, quiet neighborhood, close to 23rd Street subway and local restaurants; location repeatedly praised.
Room Quality
8.5
Rooms are small (frequent negative), but well-designed with comfy beds, soft linens and high-end finishes; size is the main drawback.
Amenities
9.4
On-site café/bar, pastry/espresso offerings, amenity tokens and a pleasant lounge area were positively noted and appreciated.
Value for Money
9.6
Described as an excellent price and a 'hidden gem' for the area; guests felt the experience matched or exceeded value expectations.
Food and Beverage
9.5
Breakfast bar, fresh croissants and lattes, and café/bar were specifically praised by multiple guests.
Overall Experience
10
Overall sentiment is highly positive — guests called stays 'perfect', said they would return and highly recommend the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 07:01

Property Description

Rooftop Oasis and Fitness Center
Experience luxury at The Moore with its stunning rooftop offering panoramic views of the city skyline and a state-of-the-art fitness center for your wellness needs.

Tech-Savvy and Comfortable Rooms
Unwind in our modern guestrooms equipped with a flat-screen TV, USB ports, and plush bathrobes. Enjoy the convenience of a kettle upon request and complimentary WiFi to stay connected.

Convenience and Service
Benefit from our 24-hour concierge services and relax at the on-site bar after exploring nearby attractions like Madison Square Park and Highline Park. Book your stay at The Moore for a memorable New York City experience.

Important information:

Please note, guests below the age of 18 will have to be accompanied by a parent or a legal guardian to check in.

All guests are responsible for the Daily Resort Fee of $35 + tax ($45.07) at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

9.6
Based on 1292 reviews
Cleanliness: 10
Service: 10
Location: 9.8
Room Quality: 8.5
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.5
Overall Experience: 10
E
emilydP2253GZ • Friends getaway
10
Girls trip
Pros:

It was such a gem of a hotel, very close to alot of beautiful sightseeing spots and a great place to do your morning runs. Nothing feels better than having to do those runs in NYC it just boost the adrenaline to keep on going. In my stay there I got to meet such a wonderful person in the hotel Juan he just made every morning interesting and fun to talk to. Overall great experience especially for girls gateway look forward coming back here once again

2026-08-27 • via Tripadvisor
1
114vijayd • Couples
10
Great experience
Pros:

Good location. Rooms are clean and comfortable and excellent for the price paid. Nice helpful staff.

2026-08-20 • via Tripadvisor
J
Jamiecal1 • Couples • Bayport, Long Island, New York
10
Great stay!
Pros:

We recently stayed the Moore for a couples night out. It was clean and perfect ! The rooftop bar was relaxing and had great cocktails! The $40 credit towards snacks/ drinks was also a great perk! The rooms are small, but sufficient! Great location ! Close to Chelsea piers!
Tony and Juan at the coffee bar/ check in were great to work with! We would definitely stay again!

2026-08-20 • via Tripadvisor
S
simonlR1819RE • Business
10
Business trip with a sprinkle of pleasure
Pros:

Great hotel in an excellent neighbourhood. Staff extremely attentive and really went the extra mile, Juan and Princesa on the front desk really made the difference. Thank you, I will be back!

2026-08-01 • via Tripadvisor
S
Soapsup10 • Friends getaway • United Kingdom
10
Great hotel!
Pros:

Lovely hotel, comfortable beds, friendly staff, nice rooftop bar. Overall great experience

2026-07-27 • via Tripadvisor
C
caleigho485 • Solo travel
10
Great experience
Pros:

Juan & Tony were fabulous and took great care of my husband and I. They also coordinated a trip w Harold to the airport which was a great experience! Wonderful customer service throughout the weekend and would come back for the great service.

2026-07-26 • via Tripadvisor
T
troisfilles • Business
10
European Feel in NYC
Pros:

I travel a lot for work and visit NYC often but I love a local experience wherever I am. The Moore gives me the feel of authenticity while being backed by a well known brand. The staff are exceptional, very welcoming and helpful. There are so many wonderful touches - high end products and linens, cozy robes. Great location and lovely restaurants nearby. It’s a gem!

2026-07-22 • via Tripadvisor
S
SwarnaR7 • Business
10
Stay
Pros:

Princesa is the best person ever, best hotel

2026-07-20 • via Tripadvisor
B
Blas • solo_traveller • mx
5
2026-07-20 • via Nuitee
A
Anna Gabriela • solo_traveller • br
9
Great spot in Chelsea
Pros:

Friendly staff and were all ready to help whenever I needed. The room is small but doesn't feel crammed, so if you're considering getting a smaller room I was pleasantly surprised.
Bathroom is well equipped and good water pressure.
The pastries are really good! Highly recommend getting the pain au chocolat.
The surrounding area has great restaurant, bar and cafe options, so would recommend taking your time exploring as well.

Cons:

The room cleaning was not consistent; towels and sheets were clean and changed according to your needs, but I felt like the floors and surfaces were not being swept/vacuumed (found dust and small debris even though they've been in my room for cleaning). As someone with allergic rhinitis I would've appreciate a bit more of care on that part. My suggestion is to specifically ask for it, I'm sure the staff will help on that.

2026-07-20 • via Nuitee
H
Harald • couple • de
9
Alles in Allem eine tolle Zeit !
Pros:

Top Lage, sehr freundliches Personal ! Sehr gute Restaurant Empfehlungen ! Die Roof-Top Bar war sehr chillig !

2026-07-14 • via Nuitee
K
KimFY • Couples
10
Great time at the Moore
Pros:

Great Location. Close to all the art galleries in Chelsea and lots of shops and restaurants nearby. This is my fourth stay here and it’s always great. Quieter neighborhood and personal attention. Thanks Juan for the excellent hospitality!

2026-07-12 • via Tripadvisor
D
D5420SBkarens • Friends getaway
10
Wonderful
Pros:

Great staff, very friendly and super helpful.

2026-07-10 • via Tripadvisor
2
291levil • Family
10
Great staff
Pros:

Great spot! Beautiful lobby. Tony was great.

2026-07-10 • via Tripadvisor
L
L7431PDmaryk • Couples • Greater Melbourne, Victoria
10
The Moore - A warm, inviting, sophisticated stay
Pros:

The Moore Hotel NY was a special, warm, relaxing & delightful stay in mid June 26. We stayed on the second floor which was quiet, particularly at night and with lovely sheets, beautiful towels, and a really good bed/pillows. The room and bathroom were small but the cupboard space and layout were well planned and sleek! The staff were welcoming, sincere, helpful, and friendly. The cafe served nice tea/coffee and fruit & pastries. It was good to experience a New York Neighbourhood - the apartments & coming and going's of life in NY. The roof top bar & the engaging bar tender were the perfect ending after a day of sightseeing, dinner, and a Broadway show in fabulous New York.

2026-07-10 • via Tripadvisor
P
Pioneer680122 • Business
10
Best service, neighborhood and architecture!
Pros:

Greatest service ever - very modern finishes with amazing bathrooms!!! Best part is the staff! Kudos to Luis, Juan, Princesa and Tony for looking after me at all times from early morning to late night! True hoteliers!!!!!

2026-07-08 • via Tripadvisor
E
eastside08 • Business • New York City, New York
10
Quiet Luxury Gem in the City
Pros:

Tucked away from the hustle, this hotel feels like a hidden retreat, elegant and understated, while still steps from everything Chelsea has to offer.
The lobby is a refined spot to get work done, with excellent wifi and a beautifully appointed little coffee bar. Service was polished and attentive throughout, especially from Juan Carlos, who was accommodating, attentive, and an absolute delight.
Highly recommend for anyone who wants quiet luxury, comfort, and convenience all in one place.

2026-07-07 • via Tripadvisor
D
dvalecillos • Friends getaway • Boston, Massachusetts
10
Great staff, small rooms, good location.
Pros:

Great experience. Small rooms but good finishes. Good location. Juan was phenomenal at the front desk. Will come back.

2026-07-06 • via Tripadvisor
A
alejandrocP4218OG • Friends getaway
10
Amazing Customer Service
Pros:

We went for a friends trip to the World Cup and Juan made the experience so much better! Thank you Juan!

2026-07-06 • via Tripadvisor
L
luizad637 • Family
10
3 days in chelsea
Pros:

the rooms are nyc compact but very comfortable and clean, the staff is very friendly, and the location is favorable- super close to the 24hour diner on 23rd :)

2026-07-05 • via Tripadvisor