The Moore, New York City, a Member of Design Hotels

Hotels
Design Hotels
9.6 (1270 reviews)
300 West 22nd Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location (Chelsea, near subway and restaurants)
Very clean / immaculate housekeeping
Friendly, attentive staff (Simon, Tony, Robert)
Comfy beds and soft linens
Cafe/bar with pastries and espresso
Quiet neighborhood
Thoughtful turn-down service and attention to detail
Cons:
Rooms are quite small
Very small rooms noted in multiple reviews
Dark lighting and low-contrast switches (can be confusing)
May be challenging for older guests due to modern fixtures
No bench/pouf in some rooms

Categories

Cleanliness
10
Consistently described as very/immaculately clean across multiple reviews; housekeeping and turn-down service with thoughtful details were praised.
Service
10
Staff repeatedly called out by name (Simon, Tony, Robert) as friendly, attentive and helpful; service and small thoughtful touches received strong positive mentions.
Location
9.8
Excellent Chelsea location, quiet neighborhood, close to 23rd Street subway and local restaurants; location repeatedly praised.
Room Quality
8.5
Rooms are small (frequent negative), but well-designed with comfy beds, soft linens and high-end finishes; size is the main drawback.
Amenities
9.4
On-site café/bar, pastry/espresso offerings, amenity tokens and a pleasant lounge area were positively noted and appreciated.
Value for Money
9.6
Described as an excellent price and a 'hidden gem' for the area; guests felt the experience matched or exceeded value expectations.
Food and Beverage
9.5
Breakfast bar, fresh croissants and lattes, and café/bar were specifically praised by multiple guests.
Overall Experience
10
Overall sentiment is highly positive — guests called stays 'perfect', said they would return and highly recommend the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 07:01

Property Description

Rooftop Oasis and Fitness Center
Experience luxury at The Moore with its stunning rooftop offering panoramic views of the city skyline and a state-of-the-art fitness center for your wellness needs.

Tech-Savvy and Comfortable Rooms
Unwind in our modern guestrooms equipped with a flat-screen TV, USB ports, and plush bathrobes. Enjoy the convenience of a kettle upon request and complimentary WiFi to stay connected.

Convenience and Service
Benefit from our 24-hour concierge services and relax at the on-site bar after exploring nearby attractions like Madison Square Park and Highline Park. Book your stay at The Moore for a memorable New York City experience.

Important information:

Please note, guests below the age of 18 will have to be accompanied by a parent or a legal guardian to check in.

All guests are responsible for the Daily Resort Fee of $35 + tax ($45.07) at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 1270 reviews
Cleanliness: 10
Service: 10
Location: 9.8
Room Quality: 8.5
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.5
Overall Experience: 10
B
Blas solo_traveller mx
5
2026-07-20 via Nuitee
A
Anna Gabriela solo_traveller br
9
Great spot in Chelsea
Pros:

Friendly staff and were all ready to help whenever I needed. The room is small but doesn't feel crammed, so if you're considering getting a smaller room I was pleasantly surprised.
Bathroom is well equipped and good water pressure.
The pastries are really good! Highly recommend getting the pain au chocolat.
The surrounding area has great restaurant, bar and cafe options, so would recommend taking your time exploring as well.

Cons:

The room cleaning was not consistent; towels and sheets were clean and changed according to your needs, but I felt like the floors and surfaces were not being swept/vacuumed (found dust and small debris even though they've been in my room for cleaning). As someone with allergic rhinitis I would've appreciate a bit more of care on that part. My suggestion is to specifically ask for it, I'm sure the staff will help on that.

2026-07-20 via Nuitee
H
Harald couple de
9
Alles in Allem eine tolle Zeit !
Pros:

Top Lage, sehr freundliches Personal ! Sehr gute Restaurant Empfehlungen ! Die Roof-Top Bar war sehr chillig !

2026-07-14 via Nuitee
K
kenneth solo_traveller gb
10
Pros:

Bfast muffin the staff !!!

Cons:

Nothing

2026-07-04 via Nuitee
J
Joana couple gb
10
Loved it overall.
Pros:

Great location, great view, comfy bed, very clean, great turn down service with small details to please guests, beautiful decor, nice breakfast bar and very nice staff and service.

Cons:

Rooms are quite small.

2026-06-06 via Nuitee
N
Nancy extended_group us
5
So so
Pros:

Location

Cons:

Very small room

2026-06-04 via Nuitee
E
Elise extended_group ca
10
Exceptionnel!
Pros:

Accueil chaleureux, c’est très propre et Simon le gérant est très dévoué et serviable!

Cons:

Ce serait bien d’avoir un petit banc style pouf dans la chambre

2026-05-25 via Nuitee
Y
Yoav solo_traveller il
9
2026-05-16 via Nuitee
M
Melissa couple us
10
Our first time to New York and The Moore was perfect! From the friendly staff to the fresh croissants and lattes. Clean
Pros:

Our first time to New York and The Moore was perfect! From the friendly staff to the fresh croissants and lattes. Clean and cozy, it couldn’t have been better!! We will be back!

2026-05-05 via Nuitee
M
Maggie couple us
10
2026-04-28 via Nuitee
J
josie family_with_children ca
9
2026-04-27 via Nuitee
J
Julie solo_traveller us
6
The Moore was clean. If you're older you may want to stay somewhere elsse.
Pros:

I liked that it was clean

Cons:

Way too dark- everywhere. Too dark in the elevator. Too many modern gadgets that older people may not be familiar with. For example, turning on the desk lamp, turning off the shower, finding the bathroom light switch- it's black like the tile and not a toggle switch.

2026-04-21 via Nuitee
5
522russh Business Park City, Utah
10
Quiet modern hotels
Pros:

Quiet hotel. Great location. Small but well designed rooms. Great staff. Robert at the front desk made us feel welcomed and was helpful. Will stay again.

2026-04-11 via Tripadvisor
D
demaionewton Couples
10
Great stay at an excellent price.
Pros:

Excellent location. Quiet street. Immaculately clean. Very friendly staff. Cafe/bar was great! Really comfy bed.

2026-04-07 via Tripadvisor
R
ryanr547 Business San Francisco, California
10
Super nice recently renovated small boutique hotel
Pros:

Very nice rooms, comfy bed, soft linens, high end feeling attention to detail. Quiet. Highly recommend.

2026-04-03 via Tripadvisor
J
josel300 Business
10
Hidden gem, great for business and fun
Pros:

I've been going to New York City for almost 30 years, and I am a Starwood/Bonvoy Titanium level member. I usually stay at the usual brand name spots, but then chose to explore and go to The Moore for this trip. This was first a great setup with the Chelsea location right off of 23rd Street Subway and also with the local restaurants, coffee shops, and other establishments. All the staff were great and accommodating, the tokens for amenities were a great idea and the other amenities were very welcomed. And the rooms, though a little small but again it is New York City, we're well done. It's certainly on my list for whenever I come back up to New York for both work and pleasure.

2026-03-31 via Tripadvisor
9
944calliek Solo travel
10
Great boutique hotel in a quiet neighborhood location.
Pros:

I've stayed three times at The Moore, and am a frequent solo traveler. It's in a quiet neighborhood, and the rooms are simple, clean, and elegant. What makes me return time and again are the staff--I don't know all of their names, but Tony and Simon have helped me the most. They are incredibly attentive, and manage a busy front desk with calmness and affability. They offer pastry and espresso drinks, and have a lovely lounge area if you are meeting friends. The front desk staff always greet everyone, and make an effort to get to know each guest. It's generally quiet, with an elevated yet friendly atmosphere. I will definitely be back!

2026-03-30 via Tripadvisor
J
josef_travels Business Seattle, Washington
10
Great hidden business gem on the westside near multiple transit options.
Pros:

This little GEM on the Westside is hidden on a corner of 8th Ave and 22nd is an exceptional value in a great location mideway between the Holland and Lincoln tunnel for those flying into Newark or using Penn Station. We often walk over to Flatiron District or down to the Chelsea market for dinner, but plenty of places nearby if you aren't into walking.

Hotels in NYC are small so if you are there as a couple use the larger room - I think it's called studio queen. But if you're just there for business, the smallest rooms are adequate.

For me the staff make the hotel. Wanna call out Tony, who made our first impression so positive and was so helpful! The hotel has a breakfast espresso bar, with pastries for purchase that will save you from leaving the building until your meeting. Part of the Marriott chain if you're collecting points! Great rates if you plan ahead.

2026-03-25 via Tripadvisor
C
Culture307075 Family
10
Wonderful boutique hotel
Pros:

Very nice upscale boutique hotel that is close to alot of attractions. The staff was great, especially Robert and Princesca. Very pleasant, very professional, I will be staying at the Moore the next time I'm in Manhattan!

2026-03-25 via Tripadvisor
P
petersG1178LJ Couples
10
A gem hidden away in Chelsea
Pros:

First time at this great hotel! A hotel worth discovering.
We will definitely come back.

2026-03-25 via Tripadvisor