Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Old infrastructure
Limited amenities

Categories

Cleanliness
8.13
Several reviews mentioned cleanliness issues, especially in bathrooms with hair and unsatisfactory room cleaning.
Service
9.6
Many positive comments highlighted friendly staff and good service despite some complaints of lack of competency in specific instances.
Location
9.64
Reviews frequently praised the location, noting convenience and proximity to shopping.
Room Quality
8.59
General praise for comfort, with some noted issues about maintenance and age of the facilities.
Amenities
8.62
Various amenities were mentioned positively, although there was criticism regarding basic offerings like towels.
Value for Money
8.08
Some remarks pointed out that for the price, better options might be available.
Food and Beverage
8.63
Breakfast was generally well-regarded, though with suggestions for improvement in quality.
Overall Experience
9.1
Overall satisfaction was mixed, with some guests experiencing significant issues while others had positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:08

Property Description

Luxurious Accommodations
The air-conditioned and soundproofed 4-star rooms at Quality Saint Paul boast modern amenities like a flat-screen TV, minibar, and elegant bathrooms with complimentary toiletries.

Impressive Leisure Facilities
Indulge in relaxation at the hotel's hot tubs, sauna units, gym, and tennis court, ensuring a rejuvenating stay for all guests. The 24-hour front desk is always available to cater to your needs.

Culinary Delights
Savor delicious French cuisine at the Grand Père restaurant, grab snacks at the coffee shop, and enjoy a variety of Brazilian fruit cocktails at the lobby bar.

Experience luxury, leisure, and gourmet dining at Quality Hotel Saint Paul. Book now for an unforgettable stay!

Important information:

Please note, guests must present the Booking.com’s confirmation voucher upon check-in. Reservations must contain the guest’s first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2115 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
M
Menezes Carracedo solo_traveller br
10
Pros:

Do quarto e café da manhã

2026-06-29 via Nuitee
A
Abdo solo_traveller br
10
Excelente Estadia em Família
Pros:

Hotel excelente!!! Quartos amplos e funcionais, camas e travesseiros confortáveis. Enxoval muito bom ! Atendimento do Fernando, excepcional!

Cons:

Gostei de tudo, queria ficar mais !!!!

2026-06-28 via Nuitee
A
adriano couple br
8
Foi tranquila
2026-06-27 via Nuitee
R
Ricardo solo_traveller br
2
2026-06-27 via Nuitee
M
marcos solo_traveller br
10
2026-06-23 via Nuitee
J
Jose couple br
10
Muito bom e ainda encontrando no cafe da manha os integrantes do show do Roupa Nova que participamos
Pros:

Muito bom. Bom atendimento.

2026-06-17 via Nuitee
G
Gama solo_traveller br
10
Excelente estadia.
Pros:

Funcionários excelentes,café da manhã ótimo.

Cons:

Gostei de tudo,mas quero sugerir a disponibilidade de secadores de cabelos.

2026-06-14 via Nuitee
S
Silva family_with_children br
10
2026-06-14 via Nuitee
J
José Eduardo justi couple br
9
Irei voltar adorei
Pros:

Quarto amplo, confortável, garagem segura e bom atendimento

Cons:

Nada

2026-06-14 via Nuitee
E
Erica solo_traveller br
9
2026-06-13 via Nuitee
W
Wilson couple br
9
2026-06-10 via Nuitee
D
Danilo family_with_children de
10
2026-06-08 via Nuitee
F
FRANCIANI solo_traveller br
10
2026-06-03 via Nuitee
V
Vanessa couple br
8
2026-05-31 via Nuitee
C
Cristina solo_traveller br
10
2026-05-31 via Nuitee
B
Bortolasse solo_traveller br
10
2026-05-26 via Nuitee
R
Renato couple br
6
Uma estadia ok, que poderia ter sido bem melhor.
Pros:

Boa localização e conforto razoável.

Cons:

O quarto é bom e confortável, embora a cama seja bastante baixa. No entanto, a TV não funcionou durante toda a nossa estadia, apesar de termos solicitado suporte à recepção — informaram que enviariam alguém para resolver o problema, o que nunca aconteceu.

O ponto mais crítico, porém, foi a cobrança da hospedagem no meu cartão de crédito ainda dentro do período de cancelamento gratuito. O valor, inclusive, estava muito acima do habitual devido à alta demanda naquele fim de semana, em razão de um grande show na cidade. Além de contrariar o que foi informado no momento da reserva, a cobrança antecipada me impediu de optar pelo parcelamento da despesa.

2026-05-26 via Nuitee
R
Rafael family_with_children br
5
Poderia ter sido melhor.
Pros:

Quarto aconchegante. Cama confortável.

Cons:

Foi entregue um quarto sem limpeza para mim. Cheguei cansado de viagem, com criança pequena. Subi no quarto a porta não abria, desci pegar nova chave, ao entrar, o quarto não havia sido limpo. Tive que descer com as malas, criança, aguardar vistoria e novo quarto.

2026-05-25 via Nuitee
N
Natália couple br
8
2026-05-25 via Nuitee
M
Mariana couple br
8
2026-05-25 via Nuitee