Hotel Palace Guayaquil

Hotels
9 (320 reviews)
Chile, 214 y Luque , Guayaquil , ec

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Friendly and helpful staff
Cons:
Limited breakfast options
Occasional musty smell in rooms

Categories

Cleanliness
8.5
Several reviews mentioned a smell of humidity and inadequate cleaning.
Service
9.5
Positive feedback regarding the amiable and helpful staff.
Location
9.5
Centrally located, convenient for accessing tourist sites.
Room Quality
8.5
Rooms were noted to be comfortable, but soft beds and some complaints about cleanliness.
Amenities
9
Services provided were adequate but lacking variety, especially in breakfast options.
Value for Money
9
Some guests believe better options are available for the price paid.
Food and Beverage
8.5
Breakfast was described as basic with limited options.
Overall Experience
9.5
Majority of reviews reflect a satisfactory experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:35

Property Description

Modern Rooms with Free Wi-Fi
Hotel Palace offers modern rooms equipped with free Wi-Fi, ensuring guests stay connected throughout their stay. The air-conditioned rooms feature cable TV, a seating area, work desk, and a safety deposit box for added convenience.

On-Site Restaurant with International Cuisine
Indulge in a culinary experience at the hotel's on-site restaurant, where the chef prepares a delectable array of international and Ecuadorian dishes. Guests can savor a wide selection of flavors without having to leave the comfort of the hotel.

Convenient Location Near Major Attractions
Situated in downtown Guayaquil, Hotel Palace is just a short drive from José Joaquin de Olmedo Airport and within walking distance of Seminario Park and Malecón 2000 on the Guayas River. Explore the city's attractions with ease during your stay.

Experience comfort, convenience, and culinary delights at Hotel Palace. Book your stay now for an unforgettable experience.

Important information:

Please note that a USD 1.50 city tax per night will be charged.
Please note that the use of the mini-bar is not free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 320 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
Juan Jose • family_with_children • ec
10
Pros:

La amabilidad del personal

2026-04-03 • via Nuitee
H
Helen • couple • ec
9
Excelente lo recomiendo
Pros:

Me encantó la amabilidad de todo el personal.

2026-04-01 • via Nuitee
L
Liceth Janina • family_with_children • es
8
Pros:

desayuno

Cons:

olor humedad

2026-03-25 • via Nuitee
A
Andrea • couple • us
10
Pros:

Definitivamente muy buen hospedaje

2026-03-19 • via Nuitee
L
Luis • family_with_children • ec
5
2026-03-15 • via Nuitee
B
Beata • couple • pl
10
2026-03-09 • via Nuitee
B
Brenda Pricila Luna • solo_traveller • pe
8
Pros:

La limpieza y la ubicación. Cerca a lugares para pasear como el malecón.

2026-03-06 • via Nuitee
C
Carlos • family_with_children • co
10
Pros:

Excelente la ubicación y las instalaciones

2026-03-01 • via Nuitee
P
PABLO CHISTOPHER IGNACIO • solo_traveller • cl
10
2026-02-24 • via Nuitee
A
analia • couple • ar
7
2026-02-23 • via Nuitee
R
Roxana • couple • cr
10
Bendecida
Pros:

Todo

Cons:

Todo estuvo genial

2026-02-14 • via Nuitee
G
Garcia • family_with_children • ec
10
Agradable estadía, comodidad, seguridad y cerca de todo.
Pros:

Variedad en los desayunos y la atención de todo el personal

2026-02-13 • via Nuitee
A
Alexis • family_with_children • ec
10
2026-01-31 • via Nuitee
L
Luca • solo_traveller • ec
10
2026-01-30 • via Nuitee
L
Le Houillier • extended_group • ec
9
Très bien
Pros:

Très bien situé. Tranquillité et propreté. Personnels Très bien.

2026-01-28 • via Nuitee
A
Andres • couple • ec
9
2026-01-25 • via Nuitee
Y
Yliana Lissette • family_with_children • ec
10
2026-01-24 • via Nuitee
Z
Zoraida • family_with_children • pe
10
Pros:

La atención y disponibilidad eficiente del personal A1⭐️⭐️⭐️⭐️⭐️ el hotel es muy acogedor y súper impecable

2026-01-21 • via Nuitee
X
xiaojin • extended_group • ec
8
Pros:

地理位置好

Cons:

服务需改善

2026-01-19 • via Nuitee
L
Lorena • couple • ec
10
2026-01-19 • via Nuitee