Hotel Palace Guayaquil

Hotels
9 (371 reviews)
Chile, 214 y Luque , Guayaquil , ec

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Friendly and helpful staff
Cons:
Limited breakfast options
Occasional musty smell in rooms

Categories

Cleanliness
8.5
Several reviews mentioned a smell of humidity and inadequate cleaning.
Service
9.5
Positive feedback regarding the amiable and helpful staff.
Location
9.5
Centrally located, convenient for accessing tourist sites.
Room Quality
8.5
Rooms were noted to be comfortable, but soft beds and some complaints about cleanliness.
Amenities
9
Services provided were adequate but lacking variety, especially in breakfast options.
Value for Money
9
Some guests believe better options are available for the price paid.
Food and Beverage
8.5
Breakfast was described as basic with limited options.
Overall Experience
9.5
Majority of reviews reflect a satisfactory experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:35

Property Description

Modern Rooms with Free Wi-Fi
Hotel Palace offers modern rooms equipped with free Wi-Fi, ensuring guests stay connected throughout their stay. The air-conditioned rooms feature cable TV, a seating area, work desk, and a safety deposit box for added convenience.

On-Site Restaurant with International Cuisine
Indulge in a culinary experience at the hotel's on-site restaurant, where the chef prepares a delectable array of international and Ecuadorian dishes. Guests can savor a wide selection of flavors without having to leave the comfort of the hotel.

Convenient Location Near Major Attractions
Situated in downtown Guayaquil, Hotel Palace is just a short drive from José Joaquin de Olmedo Airport and within walking distance of Seminario Park and Malecón 2000 on the Guayas River. Explore the city's attractions with ease during your stay.

Experience comfort, convenience, and culinary delights at Hotel Palace. Book your stay now for an unforgettable experience.

Important information:

Please note that a USD 1.50 city tax per night will be charged.
Please note that the use of the mini-bar is not free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$36.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 371 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
S
SantiaXoce • solo_traveller • co
1
2026-07-18 • via Nuitee
Y
yuqing • family_with_children • cn
10
Pros:

房间很干净

2026-07-15 • via Nuitee
R
Rachel • couple • ec
10
Un hotel acojedor
Pros:

Me encantó el servicio, el personal del hotel muy amable y muy seguro el hotel!

Cons:

Todo fue excelente, no hubo nada que me haya decepcionado

2026-07-14 • via Nuitee
A
Adrian Figueroa • solo_traveller • ec
9
2026-07-13 • via Nuitee
J
Joseph • solo_traveller • us
10
excelente
Pros:

la atension, es excelente.

2026-07-11 • via Nuitee
C
Carlos • family_with_children • ec
10
Excelente
Pros:

Su amabilidad de la gente

Cons:

No es que no me gustó. El desayuno está bien pero a lo mejor le falta más variedad de alimentos.

2026-07-10 • via Nuitee
M
Matheus • couple • br
10
Pros:

Funcionários simpáticos. Acomodação limpa. Chuveiro bom. Perto do malecon.

2026-07-10 • via Nuitee
G
GUILLERMO • couple • co
9
Recomendado ampliamente
Pros:

El desayuno es excelente, la ubicación es buena y la cama estuvo bien

2026-07-07 • via Nuitee
C
Christel • couple • be
10
2026-07-05 • via Nuitee
C
Christel • couple • be
10
2026-07-05 • via Nuitee
J
Jose V. • couple • ec
9
2026-07-02 • via Nuitee
W
william • solo_traveller • ec
10
Pros:

Las instalaciones

2026-07-01 • via Nuitee
J
Jose V. • solo_traveller • ec
10
2026-07-01 • via Nuitee
G
Guillermo • solo_traveller • co
10
Pros:

Muy buenas instalaciones y el personal muy atento

Cons:

Sin comentarios negativos

2026-06-30 • via Nuitee
M
MARIA TERESA • solo_traveller • ec
8
Cons:

Qué el servicio de taxi y de transporte a Salinas que me consiguieron eran en vehículos de muy baja calidad.

2026-06-26 • via Nuitee
A
Alfredo • couple • es
1
2026-06-21 • via Nuitee
F
fontanez • couple • us
10
2026-06-20 • via Nuitee
P
Piotr • extended_group • pl
8
Przyjemne miejsce na krótki pobyt w Guayaqil
Pros:

Położenie blisko promenady nad rzeką oraz bardzo pomocna obsługa w hotelu

Cons:

Pokój odbiegał od tego jaki zarezerwowałem przez booking

2026-06-10 • via Nuitee
J
JEFF • couple • fr
10
Très bel hôtel de centre-ville
Pros:

La qualité et la savoir faire de Christian. Excellent professionnalisme

2026-06-09 • via Nuitee
J
Jorge E • couple • es
10
2026-06-09 • via Nuitee