Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff in some areas
Comfortable lounges and amenities
Cons:
Rude staff experiences
Cleanliness issues in rooms
Outdated facilities

Categories

Cleanliness
5.99
Several reviews mentioned outdated and dusty conditions in the rooms, indicating cleanliness issues.
Service
7.46
Mixed feelings; some reviews reported rude staff while others appreciated helpfulness.
Location
8
Multiple mentions of a great location, close to attractions and transport.
Room Quality
6.45
Rooms described as small, outdated, and overly cramped.
Amenities
6.98
Amenities like lounges and basic services were positively noted, though some areas need improvement.
Value for Money
7.94
Guests found the price reasonable considering the location, despite some issues.
Food and Beverage
6.99
Some reviews noted good restaurant staff, yet others mentioned crowded dining areas.
Overall Experience
6.96
Overall satisfaction was mixed, with both positive and negative feedback across categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Elegant Rooms and Convenient Location

Located just a 3-minute walk from JR Shinbashi Train Station, Ginza Grand Hotel offers a tranquil stay with tastefully decorated rooms featuring modern amenities. The rooms boast a private bathroom, nightwear for relaxation, and essential facilities like an electric kettle and refrigerator.

Dining Options and Nearby Attractions

Indulge in a culinary experience at the on-site restaurants, from the delectable shabu-shabu at Ginza Rabu to the authentic Udon noodles at Udon Ginza Urara Japanese Restaurant. Explore the vibrant Ginza high street just a minute away or take a leisurely stroll to the Imperial Palace and nearby parks.

Convenience and Accessibility

With a 24-hour front desk and a convenient store within the premises, Ginza Grand Hotel ensures a hassle-free stay. Easily access Haneda International Airport in just 45 minutes via train, making travel a breeze.

Experience comfort and convenience at Ginza Grand Hotel - Book your stay now!

Important information:

An accommodation tax per person per night is not included in the price and needs to be paid at the property.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

7.1
Based on 2280 reviews
Cleanliness: 5.99
Service: 7.46
Location: 8
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 6.96
• solo_traveller • jp
7
2025-08-30 • via Nuitee
X
Xu • family_with_children • cn
9
2025-08-30 • via Nuitee
I
Irene • solo_traveller • id
3
Very poor
Pros:

Only location

Cons:

Staff very very rude , room small and dusty, outdated ,very little light, lobby is cramped,

2025-08-28 • via Nuitee
N
Natcha • couple • th
10
2025-08-28 • via Nuitee
W
William • couple • se
6
2025-08-28 • via Nuitee
Z
ZHIZHONG • couple • cn
5
2025-08-28 • via Nuitee
M
Michio • couple • jp
7
駅近
Pros:

駅近

Cons:

銀座のキャバクラ街で客引きが多い

2025-08-28 • via Nuitee
A
Alan • couple • ee
6
2025-08-27 • via Nuitee
• solo_traveller • jp
6
2025-08-27 • via Nuitee
一彦 • couple • jp
3
寝れるだけ
Pros:

パジャマの着心地が良かった

Cons:

全て

2025-08-26 • via Nuitee
三谷 • solo_traveller • jp
7
都心の中心にある古いホテル
Pros:

銀座の中心でアクセスが非常に良かった。

Cons:

入り口がわかりにくい。室内の設備が古くリノベーションをした方がいいと感じました。

2025-08-26 • via Nuitee
ヒロミ • couple • jp
7
月1回利用しているが、いつもの通りでした。
Pros:

ローケーションはよい。今回は周辺路上に客引きがいなくてよかった。

Cons:

ベッド周りが狭すぎる。

2025-08-25 • via Nuitee
N
NYRHON • friends
10
Pros:

Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away

2025-08-25 • via Nuitee
C
corazon • family
4
Pros:

Needs update badly

2025-08-24 • via Nuitee
M
Misako • solo_traveller • jp
6
2025-08-24 • via Nuitee
H
Hitesh • family
10
Pros:

Great location for convenience, but half a block away is a strip club and at the intersection out in public 5-6 guys in the corners and 4 girls being pumped on the one corner where Hioters Ginza is located. Aside from that all good.

2025-08-24 • via Nuitee
D
Dawei • extended_group • cn
10
2025-08-23 • via Nuitee
T
torikai • solo_traveller • jp
7
概ね快適でした！ありがとうございました
Pros:

立地がよく
ベッドもおへやも気持ちよかった♡
チェックイン前に荷物を先に預けて出かけたらチェックインの時にお部屋に運んでくださっていて疲れていたのでとても助かりました

Cons:

顔を洗う時排水溝の匂いが気になった

2025-08-23 • via Nuitee
近藤 • extended_group • jp
5
まあまあでした
Pros:

立地が良かった
値段も安くて良かった

Cons:

お風呂の排水が悪いのか、トイレの方に水がきた

2025-08-23 • via Nuitee
V
vitaria • extended_group • ca
10
2025-08-23 • via Nuitee