Homewood Suites Lancaster

Hotels
•
Homewood Suites by Hilton
8.1 (94 reviews)
2320 Double Play Way , Lancaster , US
+1 717-381-4400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, hospitable staff (named: Marina, Angue, Brandie)
Clean conference room
Clean rooms noted by some guests
Open space around property / pleasant setting
Welcoming reception area
Guests felt cared for and would stay again
Cons:
Unclean pillows and dirty shower reported
Pool closed (multiple mentions)
Unexpected parking deposit / parking policy issue
TV volume not working in some rooms

Categories

Cleanliness
6.1
Mixed reports: several guests praised cleanliness (conference room, 'Clean!'), but others reported unclean pillows and a disgusting shower — overall leans negative on room cleanliness.
Service
10
Very strong positive sentiment: multiple reviews praise staff by name (Marina, Angue, Brandie) and describe them as friendly, patient and very hospitable; guests felt special and well cared for.
Location
9.9
Lightly mentioned but positive: guests noted open space around the property and a pleasant setting; no major location complaints reported.
Room Quality
6.1
Negative comments on room condition: issues with smelling pillows, dirty shower, and a TV with volume problems indicate room quality problems despite some positive comments about space.
Amenities
7.3
Mixed: conference room described as very clean and professional, but multiple mentions that the pool was (or seemed) closed reduce the amenities score.
Value for Money
7.4
Some negative sentiment around unexpected parking deposit (claimed to be free), which lowers perceived value despite generally positive experiences.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
9.9
Overall guest sentiment is strongly positive due to excellent service and hospitable staff, though isolated cleanliness and amenity issues temper some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxury Stay in Downtown Lancaster

Outdoor Pool and Flat-Screen TVs: Enjoy a refreshing dip in our outdoor pool or unwind in the comfort of your room with a movie on the flat-screen TV.

Convenient Amenities: From kitchenware and dishes in every room to MP3 players for your entertainment, we ensure your stay is comfortable and convenient.

Complimentary Offerings: Start your day with a daily continental breakfast buffet, take care of business in our business center, and wind down with snacks and drinks at our weekday reception.

Experience the best of Lancaster at Homewood Suites. Book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

8.1
Based on 94 reviews
Cleanliness: 6.1
Service: 10
Location: 9.9
Room Quality: 6.1
Amenities: 7.3
Value for Money: 7.4
Food and Beverage: 8.1
Overall Experience: 9.9
J
J Guadalupe • extended_group • us
10
Muy agradable
Pros:

Todo bien

2026-10-12 • via Nuitee
D
Daysi • family_with_children • us
8
2026-09-06 • via Nuitee
T
Timothy • solo_traveller • us
2
Cons:

First of all, I didn't like when I got there.I had to pay another deposit for parking.When parking was free supposedly. Then, the two rooms that I got one of them.The pillows smell like, if they hadn't been changed or cleaned. And the other room the shower was really disgusting like it hadn't been cleaned. On one of the t v the volume didn't even work on a couple of the channels.

2026-08-17 • via Nuitee
F
Fernando • couple • us
10
2026-08-09 • via Nuitee
E
E3868XWorlandop • Couples
10
Great experience
Pros:

Always an awesome experience. Marina and Angue have great personalities, very friendly, made me feel very special.

2026-08-08 • via Tripadvisor
A
A6662VTdenisem • Business
10
Hospitality galore ‼️♥️🥰‼️♥️
Pros:

Beautiful reception area‼️🥰🌹

Very clean, quiet, and professional looking conference room‼️🌹‼️

Very hospitable staff and crew!
🌹♥️‼️

Brandie, the front desk receptionist, is extremely friendly, knowledgeable, patient, helpful, pleasant, and professional ♥️🌹‼️🥰

2026-08-05 • via Tripadvisor
R
Renteria • family_with_children • us
8
Cons:

Did the pool was closed?

2026-07-02 • via Nuitee
R
Renteria • family_with_children • us
3
Cons:

The pool was closed

2026-06-29 • via Nuitee
S
Shawntae • couple • us
10
2026-06-27 • via Nuitee
E
Elizabeth • extended_group • us
9
I would stay here again.
Pros:

Clean! Open space around it.

Cons:

Na

2026-06-22 • via Nuitee
T
tylerwA7352MV • Friends getaway
10
Belonging!
Pros:

The employees at this establishment are family! They take care of you like one of their own and it makes your time there really special! Thank you!!!

2026-06-16 • via Tripadvisor
H
hail985 • Business
10
Amazing
Pros:

Fantastic service. Marina is absolutely amazing. She even give me tooth brush. And the room are clean and quiet.

2026-04-21 • via Tripadvisor
F
Flying Fortress • couple • us
10
Relaxing and easy
Pros:

Breakfast was good, eating area was very clean.

2026-04-21 • via Nuitee
C
crystalmU2799VV • Business
10
Marina is what makes the experience
Pros:

The social hour here is amazing and Marina is the life of the party! Seriously this has been the best Lancaster work trip ever.

2026-04-20 • via Tripadvisor
C
Carola • couple • us
10
So comfortable and nice!
Pros:

Room was amazing!

Cons:

We had some maintenance issues in the bathroom, but got a quick response.

2026-04-17 • via Nuitee
F
Frank • couple • us
8
Overall a nice place, location, and reasonable!
Pros:

one day kitchen was closed but we were sent next door. 2nd day was on site and fine, smaller offer than next door but good

Cons:

desk clerk could have cut us some slack on our special dog who is not yet a service dog but will be and currently behaves as one

2026-04-14 • via Nuitee
G
GoPlaces34263745136 • Business
10
Great job
Pros:

Marina was very professional, and very informative, great energy

2026-04-08 • via Tripadvisor
J
jobp902 • Business
10
Work trip
Pros:

Angie at the front desk was very helpful with my check in and the issues I had, she made it easy, very good start to my trip.

2026-04-08 • via Tripadvisor
B
bacer2016 • Business
10
Marina welcoming smile and greetings.
Pros:

Marina is always ready to welcome you and everyone in to enjoy a relaxing social hour. The food is excellent home cooked and hits the spot at a long day.

2026-04-08 • via Tripadvisor
N
N7938QSdanielw • Friends getaway
10
I will be back again
Pros:

The atmosphere was pleasant, quiet while also informative. Decent selection of beverages plus some outstanding food. Marina was exceptional!!

2026-04-01 • via Tripadvisor