Harbour Hotel

Hotels
8.4 (1904 reviews)
New Docks Road , Galway , IE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Hard beds
Cold room

Categories

Cleanliness
7.79
Issues with cleanliness noted, including hair in the shower and unemptied bathroom bin.
Service
9.26
Consistently mentioned as friendly and helpful; positive sentiment overall.
Location
9.3
Frequently highlighted as a strong point, with proximity to city and parking.
Room Quality
7.25
Reports of cold rooms and hard mattresses, though some rooms enjoyed comfort.
Amenities
8.28
Standard amenities mentioned, but some issues with bathroom facilities and TV.
Value for Money
7.74
Overall seen as slightly expensive relative to quality.
Food and Beverage
8.79
Breakfast was positively received; staff acknowledged for service.
Overall Experience
8.76
Guests enjoyed their stay despite some issues; overall positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:20

Property Description

Modern Waterfront Hotel with Convenient Amenities

Luxurious Rooms with Top-Notch Features
Experience comfort in our modern rooms equipped with air-conditioning, free WiFi, and bluetooth speakers. Enjoy your favorite shows on cable TV and unwind with complimentary tea and coffee. The private bathroom offers free toiletries and a hairdryer for your convenience.

Dining and Entertainment Options
Indulge in delicious meals at Dillisk on the Docks, our contemporary restaurant and bar. Grab a drink from the full bar menu and catch live sports on large-screen TVs from 1:00 to 21:00.

Prime Location for Exploring
Explore Galway’s vibrant center just a 5-minute walk away and discover the nearby Quay Street shopping area. With Salthill Promenade and shopping centers within walking distance, Harbour Hotel is your perfect base for a memorable stay.

Book your stay now at Harbour Hotel for a delightful waterfront experience!

Important information:

When booking more than 5 rooms, group policy applies with a deposit of 50% at time of booking. Cancelation policy for any groups bookings more than 5 rooms is 14 days prior to arrival.

Please note that the card used to make the booking has to be presented upon check-in.

Please note that all meals will need to be pre-booked in advance with the property in order to maintain social distancing between guests.

Please note we are following government regulations and a valid digital covid certificate with ID will be required on check in to ensure access to the Hotel Bar and Restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Location

Guest Reviews

8.4
Based on 1904 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
E
Ewelina • extended_group • de
7
2026-10-31 • via Nuitee
T
Ted • couple • ie
8
2026-10-31 • via Nuitee
H
Heidi • family_with_children • us
9
2026-10-30 • via Nuitee
G
Giorgia • couple • fr
10
2026-10-30 • via Nuitee
H
Heimo • extended_group • de
8
2026-10-29 • via Nuitee
M
Maureen • couple • us
10
Wonderful hotel walkable to the Galway sights. Rooms are spacious. Bathrooms are a little outdated but that would not st
Pros:

Location comfortable accommodations friendly staff.

2026-10-29 • via Nuitee
A
Andreas • couple • se
4
Not my Galway Girl
Pros:

I liked that there was parking, although 13 Euro per night, I guess thats what you have to consider when parking over night so close to the city center? But considering the price of the rooms I've got cheaper, fancier rooms with parking included elsewhere.

Cons:

We asked specifically for a quiet room, because of one of us being sensitive. At first they got us a back room, away from the high traffic and loud street. But, that room had the entire hotels exhaust brumming just outside the window, creating a loud constant 100 dB noise and vibration in the room. We asked politely and got moved, though we got moved to the front street, which had loud cars and trucks constantly passing until ~11:00 PM and starting again at ~06:00 AM. It was better, but definitely not quiet. The rooms were very expensive too, and outdated, no hand held shower head in the bathroom, some wear and tear of all furnitures and the bathroom. The breakfast was alright but other 4 star hotels around Ireland had more to offer, omelette stations and what not.

2026-10-27 • via Nuitee
D
Donal • couple • ie
6
Pros:

Location

Cons:

Too expensive for what it was and extra charge for car parking is a bit mean
Breakfast wasnt hectic

2026-10-24 • via Nuitee
S
Sue • family_with_children • ie
10
Pros:

The room was so spacious. The bed and pillows were heavenly.

2026-10-24 • via Nuitee
D
Dayna • extended_group • us
7
Pros:

Over priced for what you serve. Prefer to order Al
La carte not a buffet
The Dan in the bathroom was ridiculously loud and took for ever to shut off. We heard the same complaints from other hotel guests as well

Cons:

Fire alarm without feedback why- but was not charged for parking
Fan took forever to shut off and loud. We didn’t use the light at night since it as so loud

2026-10-23 • via Nuitee
M
Matthew • couple • gb
9
2026-10-23 • via Nuitee
M
Marlu • couple • de
10
Pros:

Alles war sehr gut. Das Servicepersonal sehr freundlich. Die Zimmer einwandfrei und es war schön ruhig.
Das Frühstück war hervorragend.

Cons:

Es gibt nichts zu erwähnen

2026-10-22 • via Nuitee
J
John • extended_group • us
8
Served us well
Pros:

Hotel is clean and the staff are very friendly and helpful.

Cons:

Location is a little schlep but not terrible. Shower design needs SERIOUS rework…water leaked onto the floor significantly. The issue being the partial glass door and and an inferior gasket on the bottom.

2026-10-21 • via Nuitee
N
Nathan • couple • ie
10
Convenient
Pros:

Staff were insanely helpful and friendly

2026-10-20 • via Nuitee
E
Erich • family_with_children • dk
8
2026-10-19 • via Nuitee
E
Elizabeth • couple • ie
7
Pros:

Great location close to shops and restaurants. Staff pleasant.

Cons:

Found property of previous occupant which meant room hadn’t been properly cleaned. Also fan in bathroom was the noisiest I have ever come across in a hotel.

2026-10-19 • via Nuitee
D
Donna • extended_group • gb
10
Amazing hotel and location
Pros:

How close to the sea, beach and the centre of town

2026-10-18 • via Nuitee
R
Ronan • solo_traveller • ie
7
2026-10-18 • via Nuitee
H
Henry • couple • us
9
2026-10-18 • via Nuitee
J
James • solo_traveller • gb
10
2026-10-12 • via Nuitee