Harbour Hotel

Hotels
8.4 (1697 reviews)
New Docks Road , Galway , ie

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Hard beds
Cold room

Categories

Cleanliness
7.79
Issues with cleanliness noted, including hair in the shower and unemptied bathroom bin.
Service
9.26
Consistently mentioned as friendly and helpful; positive sentiment overall.
Location
9.3
Frequently highlighted as a strong point, with proximity to city and parking.
Room Quality
7.25
Reports of cold rooms and hard mattresses, though some rooms enjoyed comfort.
Amenities
8.28
Standard amenities mentioned, but some issues with bathroom facilities and TV.
Value for Money
7.74
Overall seen as slightly expensive relative to quality.
Food and Beverage
8.79
Breakfast was positively received; staff acknowledged for service.
Overall Experience
8.76
Guests enjoyed their stay despite some issues; overall positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:20

Property Description

Modern Waterfront Hotel with Convenient Amenities

Luxurious Rooms with Top-Notch Features
Experience comfort in our modern rooms equipped with air-conditioning, free WiFi, and bluetooth speakers. Enjoy your favorite shows on cable TV and unwind with complimentary tea and coffee. The private bathroom offers free toiletries and a hairdryer for your convenience.

Dining and Entertainment Options
Indulge in delicious meals at Dillisk on the Docks, our contemporary restaurant and bar. Grab a drink from the full bar menu and catch live sports on large-screen TVs from 1:00 to 21:00.

Prime Location for Exploring
Explore Galway’s vibrant center just a 5-minute walk away and discover the nearby Quay Street shopping area. With Salthill Promenade and shopping centers within walking distance, Harbour Hotel is your perfect base for a memorable stay.

Book your stay now at Harbour Hotel for a delightful waterfront experience!

Important information:

When booking more than 5 rooms, group policy applies with a deposit of 50% at time of booking. Cancelation policy for any groups bookings more than 5 rooms is 14 days prior to arrival.

Please note that the card used to make the booking has to be presented upon check-in.

Please note that all meals will need to be pre-booked in advance with the property in order to maintain social distancing between guests.

Please note we are following government regulations and a valid digital covid certificate with ID will be required on check in to ensure access to the Hotel Bar and Restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1697 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
J
Jade • couple • ie
4
Wouldn't recommend
Pros:

Hotel was lovely and in a great location.

Cons:

The young man checking us in was so unprofessional and seemed like he didn't want to be dealing with us. Gave us absolutely no information about breakfast times or where to go. For a front of house representative he was the worst attitude I've encountered. Also after paying €400 for 2 nights to be charged €24 for parking the car. Never have we been charged to Park at a hotel, absolutely ridiculous. The room was a joke as well, 2 single beds pushed together for a couple to sleep on, it was our anniversary and simply not good enough. For these key points mentioned we wouldn't stay again and wouldn't recommend it either.

2026-02-14 • via Nuitee
J
James • couple • gb
5
2026-02-13 • via Nuitee
A
Amy • solo_traveller • ie
10
2026-02-12 • via Nuitee
C
Campbell • solo_traveller • gb
3
Pros:

Checking out

Cons:

Cold breakfast, cold meats uncovered, cold eggs, dated decor in bedroom, bathroom and breakfast area!

2026-02-12 • via Nuitee
E
Eoin • couple • ie
8
2026-02-12 • via Nuitee
S
Seamus • couple • gb
7
2026-02-11 • via Nuitee
M
Manuel • couple • at
3
2026-02-11 • via Nuitee
D
David • couple • ie
10
2026-02-10 • via Nuitee
J
John • solo_traveller • ie
8
Pros:

Fabulous breakfast and lovely staff

Cons:

Might be picky but the triple room was an odd shape

2026-02-09 • via Nuitee
F
Feeney • couple • ie
10
2026-02-09 • via Nuitee
D
Danielle • couple • gb
10
Fab location, clean, lovely staff, amazing city!
Pros:

Clean, lovely decor, smelt lovely, great location
Coffee pods and water in the room a lovely touch as is the rituals collection!!! Smells so good!

2026-02-09 • via Nuitee
E
Eric • couple • ie
10
2026-02-08 • via Nuitee
S
Sean • couple • ie
10
2026-01-28 • via Nuitee
B
bridie • couple • ie
9
Enjoyed our stay and hopefully we will be back.
Pros:

Lovely hot breakfast freshly cooked and more than we would ever eat. Very pleasant and helpful staff. Walking distance to shopping and restaurants. Very comfortable beds.

Cons:

Heating system in the bedroom a bit noisy as is the case in alot of hotels.

2026-01-27 • via Nuitee
L
Lynch • couple • ie
8
2026-01-27 • via Nuitee
P
Pauline • couple • ie
8
Pros:

Location was great

Cons:

Nothing

2026-01-26 • via Nuitee
R
Ria • extended_group • gb
10
2026-01-26 • via Nuitee
C
construction • family_with_children • ie
9
2026-01-25 • via Nuitee
A
Aphra • couple • ie
8
Good stay great location
Pros:

The hotel is in an excellent location, the room was modern, clean and spacious .

Cons:

I though the breakfast was basic

2026-01-25 • via Nuitee
M
Martina • couple • ie
9
2026-01-25 • via Nuitee