Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Amazing food
Excellent service
Helpful staff
Cons:
Slow check-in
Dated rooms
Room size issues
Inconsistent service issues

Categories

Cleanliness
8
Impeccable cleanliness noted across various areas of the hotel.
Service
9
Exceptional service noted, especially by staff who went out of their way to assist.
Location
8
Great location as mentioned in several reviews.
Room Quality
7
Some reviews noted dated and small rooms.
Amenities
8
Standard amenities provided, consistent for hotels of this class.
Value for Money
7
Mixed reviews on value, with some reviewers feeling it was not worth the money.
Food and Beverage
9
Food quality and variety were highlighted as a standout aspect.
Overall Experience
8
Overall positive experiences shared by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:55

Property Description

Luxurious Italian Architecture

Experience the opulence of classical Italian architecture blended with Indian hospitality at Hotel The Royal Plaza, New Delhi. From Venetian Chandeliers to 24 carat gold leaf work, immerse yourself in Renaissance elegance.

Energy-Health Club Spa & Beauty Salon

Indulge in royal wellness at the Energy-Health Club Spa & Beauty Salon with Ayurvedic massages, a temperature controlled swimming pool, and personalized yoga sessions. Rejuvenate your mind and body with professional trainers and luxurious treatments.

Royal Bistro Brewery

Savor handcrafted beers and exquisite cuisine at the Royal Bistro Brewery. Enjoy panoramic views of the Roman gardens while tasting unique beer flavors brewed by skilled Brew Masters.

Book now to experience the perfect blend of luxury and hospitality at Hotel The Royal Plaza, New Delhi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8
Based on 1588 reviews
Cleanliness: 8
Service: 9
Location: 8
Room Quality: 7
Amenities: 8
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8
D
Deepanshu • couple • in
1
Pros:

Bakwas , worst experience and bad staff behaviour

2026-08-28 • via Nuitee
D
Darshin • solo_traveller • lk
9
2026-08-28 • via Nuitee
S
Satish • solo_traveller • in
1
Pros:

They gave me bad room initially, after requesting they changed after four days.

Also my early check out one day before was not considered by you guys.
This trip was very bad

Cons:

Their behaviour and hospitality is very beared

2026-08-27 • via Nuitee
S
Sajeesh • solo_traveller • in
5
2026-08-25 • via Nuitee
V
Varinderpal • family_with_children • in
2
2026-08-24 • via Nuitee
R
Rajan • extended_group • in
9
2026-08-24 • via Nuitee
J
Jaswinder Singh Sajjan • solo_traveller • in
7
Excellent location and a nice property
Pros:

The location is good. Connectivity is good. The staff is good.

Cons:

The buffet was below average. In this price range there are other options where they offer very good food.

2026-08-23 • via Nuitee
R
Richard • family_with_children • gb
8
We enjoyed our stay and it was good value considering it had a pool and a central location
Pros:

Good pool, nice staff.

Cons:

Poor WiFi

2026-08-22 • via Nuitee
A
Ahmet • solo_traveller • tr
7
Genelleme yapmak gerekirse güzel
Pros:

Konumu dahil çalışanlarına kadar herkes güleryüzlü ve çok iyiydi

Cons:

Yatağım kötüydü ve 18. katta kalıyordum bir üst katında sanırım odalarda düzenleme ve inşaat çalışması vardı belirli 1 saate kadar ses oluyordu.

2026-08-22 • via Nuitee
O
Odaya • solo_traveller • in
1
זוועה.
Cons:

החדרים ישנים ולא נקיים באמת. היו המון תקלות כמו וייפי חלש ולא תקין, לא היה מים חמים וכשחזרתי לחדר ראיתי שהמזגן מטפטף. החלפתי חדר והקבלה לא רשמה זאת באתר ובאמצע הלילה שמעתי רעשים ומישהי פתחה את המנעול בעזרת כרטיס וגם את המנעול שהןא חוט שנכנס למחילה ופשוט נכנסה לחדר שלי באמצע הלילה.

2026-08-21 • via Nuitee
H
Harjot Singh • couple • in
1
2026-08-21 • via Nuitee
S
Srijith • solo_traveller • in
6
Pros:

Breakfast was very good

Cons:

Delay in getting service

2026-08-20 • via Nuitee
P
Premashish • solo_traveller • ae
2
Good Facilities and Food, but Disappointing Service and Staff Attitude
Pros:

The hotel facilities were generally good and comfortable, and the food was reasonably good with a satisfactory variety and quality. The location was also convenient for our stay in Delhi. Overall, the physical facilities and food met our expectations.

Cons:

The main disappointment was the attitude and professionalism of the reception staff. Communication was often very terse and, at times, came across as arrogant and impolite. In particular, a supervisor at reception was very abrupt while informing us that alcohol and outside food were not permitted in the hotel. Hotel policies are perfectly understandable, but they should be communicated politely and professionally.

More importantly, the staff did not take the same care in explaining the hotel’s facilities, services and even some basic information that would have been useful to guests. When I raised these concerns at reception, they were only briefly acknowledged, with little indication of genuine concern or interest in addressing the issue.

Overall, the reception team needs significant improvement in hospitality, communication and guest engagement. We also felt that the attitude and level of courtesy shown towards Indian guests was noticeably different from that extended to some non-Indian guests, which made the experience particularly disappointing.

2026-08-20 • via Nuitee
M
Museeb • solo_traveller • in
4
Pros:

Location

Cons:

Non courteous staff. Over charged F&B prices. Maintenance, housekeeping not that of an upscale hotel.

2026-08-20 • via Nuitee
P
Premashish • solo_traveller • ae
2
Good Facilities and Food, but Disappointing Service and Staff Attitude
Pros:

The hotel facilities were generally good and comfortable, and the food was reasonably good with a satisfactory variety and quality. The location was also convenient for our stay in Delhi. Overall, the physical facilities and food met our expectations.

Cons:

The main disappointment was the attitude and professionalism of the reception staff. Communication was often very terse and, at times, came across as arrogant and impolite. In particular, a supervisor at reception was very abrupt while informing us that alcohol and outside food were not permitted in the hotel. Hotel policies are perfectly understandable, but they should be communicated politely and professionally.

More importantly, the staff did not take the same care in explaining the hotel’s facilities, services and even some basic information that would have been useful to guests. When I raised these concerns at reception, they were only briefly acknowledged, with little indication of genuine concern or interest in addressing the issue.

Overall, the reception team needs significant improvement in hospitality, communication and guest engagement. We also felt that the attitude and level of courtesy shown towards Indian guests was noticeably different from that extended to some non-Indian guests, which made the experience particularly disappointing.

2026-08-20 • via Nuitee
S
Sudhir • solo_traveller • in
7
2026-08-20 • via Nuitee
M
Maria • family_with_children • es
5
Pros:

El desayuno es rico

Cons:

El servicio de habitaciones debe mejorar mucho para poder estar a la altura de un 4 estrellas. Hemos estado dos días y medio en Nueva Delhi tres personas en una habitación. He pasado más tiempo en recepción que en la habitación, reclamando todo lo que faltaba: no repusieron las amenities, una única toalla grande para tres personas, cama supletoria sin almohadas (que es un sofá), las claves del wifi que nos dieron no funcionaban… Me marcho mañana y nada de lo que he señalado anteriormente está cubierto. Desastroso.

2026-08-20 • via Nuitee
H
Himanshu • extended_group • in
9
A wonderful and comfortable stay with an excellent location, fantastic rooms, and exceptionally warm
Pros:

We had a wonderful stay at Hotel The Royal Plaza. The rooms were fantastic, spacious, comfortable, and well-maintained. One suggestion would be to have a bathtub in the bathroom, which would make the experience even better.
The breakfast was delicious, with good quality and taste. However, for a longer stay, there should be more variety. Around 90% of the breakfast options were similar each day, so adding more rotating options would make the experience much more enjoyable.
The location is absolutely prime, making it very convenient to reach different parts of New Delhi and nearby attractions.
A special mention to Rethika and Deepanshu, who were truly amazing. Both were extremely helpful, sweet, polite, and welcming throughout our stay. Their service and warm attitude made us feel very comfortable and well taken care of.
Overall, it was a lovely experience, and with a little more breakfast variety and enhanced bathroom facilities, the stay would be even better. We would definitely consider staying here again.

Cons:

The main areas for improvement were the limited breakfast variety, particularly during a longer stay, as the menu was quite repetitive, and the bathroom facilities, where having a bathrobe would have enhanced the overall experience. Apart from these points, we were very satisfied with the stay, service, and location.

2026-08-17 • via Nuitee
K
Kowshik • family_with_children • in
9
2026-08-17 • via Nuitee
P
Pratik • solo_traveller • in
7
2026-08-17 • via Nuitee