Ramada Plaza by Wyndham Veracruz Boca del Rio

Hotels
Ramada
8.9 (882 reviews)
Avenida Las Americas Numero 241 Fraccion Las Americas , Veracruz , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Cold pool
Buffet maintenance

Categories

Cleanliness
8.15
Issues noted in several reviews regarding cleanliness and maintenance.
Service
9.65
Repeated praise for the staff and service quality.
Location
9.65
Described as excellent and conveniently located.
Room Quality
8.65
Comments reflect comfort but some issues with noise and maintenance.
Amenities
8.65
Good amenities, but some facilities like the pool were cold.
Value for Money
9.15
Overall acceptable but considered simple for the price.
Food and Beverage
8.15
Buffet loos noted as being poorly maintained.
Overall Experience
9.15
Generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:57

Property Description

Luxurious Accommodation with Top-Notch Amenities

Relaxation and Recreation at Your Fingertips
The hotel boasts an outdoor swimming pool, a fitness centre, and a sauna for guests to unwind and rejuvenate during their stay. Additionally, the children's playground and garden provide a perfect setting for families to enjoy quality time together.

Delightful Dining Options and Convenient Services
Guests can indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar. The 24-hour front desk, business centre, and dry cleaning service cater to all guest needs, ensuring a seamless and enjoyable experience throughout their visit.

Unwind in Comfort and Style
Each air-conditioned room at Ramada Plaza by Wyndham Veracruz Boca del Rio features a private balcony, free WiFi, and a safety deposit box, offering guests a comfortable and secure retreat. Book now for a memorable stay in Veracruz!

Important information:

When booking a breakfast included rate, breakfast will only be for 2 adults. Breakfast for children has an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 882 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 9.15
S
Sergio Miguel family_with_children mx
1
Pros:

Me robaron en el valer parking y nadie se hizo responsable

2026-02-09 via Nuitee
M
Martínez Hernández family_with_children mx
8
Pros:

Atención

Cons:

Que no nos dieron la llave de las habitaciones

2026-02-09 via Nuitee
R
Romina couple mx
10
Muy comodo y personal muy amable
Pros:

Si fue muy comido el personal muy amable 10 de 10

Cons:

No tenían llaves y requires avisarle al personal para que suban abrir tu recamara

2026-02-08 via Nuitee
R
Raul family_with_children mx
6
Mala atención
Cons:

Un dia de mi estancia hicieron la limpieza de la habitacion hasta las 6 de la tarde

2026-01-30 via Nuitee
M
Mmoguel Moguel family_with_children mx
7
2026-01-26 via Nuitee
S
SAUL family_with_children mx
10
Pros:

Limpieza, amabilidad y la ubicación

Cons:

Todo excelente

2026-01-25 via Nuitee
D
Diana family_with_children at
10
2026-01-24 via Nuitee
P
Paulina family_with_children nl
8
Pros:

The location in front of the large mall, very convenient for a city trip

Cons:

The room didn't have a very nice view. The pool was small and cold due to being on the shade

2026-01-22 via Nuitee
J
Juan Octavio solo_traveller us
8
Todo bien
Pros:

Ubicacion

Cons:

viejito

2026-01-19 via Nuitee
J
JOSE MANUEL solo_traveller mx
9
comodo, y cerca de todo
Pros:

un hote bastante limpio, comodo, en general es bueno, tiene excelente ubicacion a unas dos cuadras de la costera, enfrente esta un centro comercial muy completo, en general muy bien, aunque la habitacion que me tocó daba a la avenida, el ruido no traspasaba adentro de la habitacion, eso fue bueno, entraba buena luz natural en la habitacion, tenía blacon, en general muy comodas las camas y con lo indispensable. Excelente servicio de Ernesto de mantenimiento, se desconfiguro la tv, muy atento y paciente, gracias.

Cons:

Mejoraría la atención de los meseros en los restaurantes, algunos se les olvidaba que estaban e servicio o te dejaban largas horas sin acercarse a la mesa a preguntar, el bar que estaba en la noche en lo general tuve que pedir que pusieran música porque hasta el personal se estaba aburriendo de tan aburrido que estaba, no motiva a sentarte a tomar unas copas, por lo tanto no va gente, es mínima la que sabe que el bar esta allí, la alberca es pequeña pero había demasiados niños y el agua estaba muy turbia por lo mismo.

2026-01-19 via Nuitee
A
Aimee couple us
10
2026-01-17 via Nuitee
C
Carlos family_with_children mx
10
2026-01-17 via Nuitee
R
Ramirez Montes family_with_children mx
10
2026-01-17 via Nuitee
G
GRACIELA family_with_children mx
10
Agradable
Pros:

La ubicación muy buena, el desayuno rico, sólo que algunas personas no comen mucho y deberían tener más opciones de la carta.

2026-01-15 via Nuitee
Y
Yolanda family_with_children mx
10
Pros:

Me encantó todo ,es un gran hotel

2026-01-12 via Nuitee
D
Dulce Martínez family_with_children mx
10
Pros:

La ubicación

2026-01-12 via Nuitee
A
Angelica family_with_children mx
7
Pros:

Las habitaciones y la limpieza

Cons:

La comida

2026-01-06 via Nuitee
M
Maria Isabel family_with_children mx
8
2026-01-05 via Nuitee
J
Jesus family_with_children mx
9
Pros:

Las habitaciones son amplias y muy bonitas, tiene muy buena ubicación ya que esta frente a una plaza comercial muy completa.

Cons:

Todo me gusto, bueno tal vez sentí un poco pequeña la alberca.

2026-01-05 via Nuitee
M
MUÑOZ family_with_children mx
10
Muy bien 👍
Pros:

Todo muy bien 👍

Cons:

Quizá el ruido de un elevador

2026-01-04 via Nuitee