Ramada Plaza by Wyndham Veracruz Boca del Rio

Hotels
Ramada
8.9 (893 reviews)
Avenida Las Americas Numero 241 Fraccion Las Americas , Veracruz , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Cold pool
Buffet maintenance

Categories

Cleanliness
8.15
Issues noted in several reviews regarding cleanliness and maintenance.
Service
9.65
Repeated praise for the staff and service quality.
Location
9.65
Described as excellent and conveniently located.
Room Quality
8.65
Comments reflect comfort but some issues with noise and maintenance.
Amenities
8.65
Good amenities, but some facilities like the pool were cold.
Value for Money
9.15
Overall acceptable but considered simple for the price.
Food and Beverage
8.15
Buffet loos noted as being poorly maintained.
Overall Experience
9.15
Generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:57

Property Description

Luxurious Accommodation with Top-Notch Amenities

Relaxation and Recreation at Your Fingertips
The hotel boasts an outdoor swimming pool, a fitness centre, and a sauna for guests to unwind and rejuvenate during their stay. Additionally, the children's playground and garden provide a perfect setting for families to enjoy quality time together.

Delightful Dining Options and Convenient Services
Guests can indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar. The 24-hour front desk, business centre, and dry cleaning service cater to all guest needs, ensuring a seamless and enjoyable experience throughout their visit.

Unwind in Comfort and Style
Each air-conditioned room at Ramada Plaza by Wyndham Veracruz Boca del Rio features a private balcony, free WiFi, and a safety deposit box, offering guests a comfortable and secure retreat. Book now for a memorable stay in Veracruz!

Important information:

When booking a breakfast included rate, breakfast will only be for 2 adults. Breakfast for children has an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 893 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 9.15
B
BLANCA PATRICIA family_with_children mx
9
Buena estancia
Pros:

Muy bien ubicado frente a una plaza, tiene buen estacionamiento, el personal amable. Fue comoda la estancia.

Cons:

Tal vez un poco de mantenimiento al lugar.

2026-04-17 via Nuitee
K
Karol Paulina extended_group mx
9
2026-04-16 via Nuitee
J
Janani Diliegros family_with_children mx
9
Muy buena opción
Pros:

La alberca esta muy cómoda. El bufete esta muy rico.

Cons:

No tuvieron lista la habitación a tiempo. Por esta ocasión si la necesitaba alas 3 pm.

2026-04-10 via Nuitee
M
MONICA family_with_children mx
10
excelente
Pros:

la ubicacion

Cons:

la alberca esta muy bien y agradable solo que habia mucha gente en el periodo vacacional que fuimos y me sentia apretada

2026-04-09 via Nuitee
solo_traveller mx
10
2026-04-09 via Nuitee
J
José Alfredo family_with_children mx
10
2026-04-06 via Nuitee
E
Erika M Pineda Hernández family_with_children mx
10
2026-03-26 via Nuitee
S
Sandra extended_group mx
8
Si volvemos al RAMADA BOCA DEL RÍO
Pros:

El Lic. Gamboa que nos atendió telefónicamente para concluir nuestra reservación se portó excelente 100 de 100; al igual que un joven de seguridad y el barman, fueron muy cordiales, amistosos y cercanos; conversaron con nuestro joven, sonrieron y le explicaron e invitaron a disfrutar los espacios; nos tocó presenciar como de forma firme, pero cortes y educada contuvieron a una huésped que quería justificar una infracción, excelente los tres.

Cons:

Solicitamos desde la reserva una silla para ducha, ya ahí personalmente se les tuvo que requerir hasta en tres ocasiones, pues no nos la otorgaban, aún cuando nos informaron que contariamos con la misma

2026-03-25 via Nuitee
C
Cesar Romario family_with_children mx
9
Pros:

La ubicación y la atención del personal

Cons:

La alberca es muy chica

2026-03-23 via Nuitee
O
Oscar Torres couple mx
10
Pros:

Ubicacion

Cons:

Costo de habitacion

2026-03-23 via Nuitee
N
naranjo family_with_children mx
10
2026-03-13 via Nuitee
J
Jessica couple mx
10
Cómodo
Pros:

La cama y las almohadas

2026-03-13 via Nuitee
C
Candelaria family_with_children mx
10
2026-03-12 via Nuitee
C
Chavez family_with_children mx
10
Pros:

Me gustó todo las habitaciones el servicio en el restaurante y la limpieza .

Cons:

No hubo problema

2026-03-06 via Nuitee
S
Sergio Miguel family_with_children mx
1
Pros:

Me robaron en el valer parking y nadie se hizo responsable

2026-02-09 via Nuitee
M
Martínez Hernández family_with_children mx
8
Pros:

Atención

Cons:

Que no nos dieron la llave de las habitaciones

2026-02-09 via Nuitee
R
Romina couple mx
10
Muy comodo y personal muy amable
Pros:

Si fue muy comido el personal muy amable 10 de 10

Cons:

No tenían llaves y requires avisarle al personal para que suban abrir tu recamara

2026-02-08 via Nuitee
R
Raul family_with_children mx
6
Mala atención
Cons:

Un dia de mi estancia hicieron la limpieza de la habitacion hasta las 6 de la tarde

2026-01-30 via Nuitee
M
Mmoguel Moguel family_with_children mx
7
2026-01-26 via Nuitee
S
SAUL family_with_children mx
10
Pros:

Limpieza, amabilidad y la ubicación

Cons:

Todo excelente

2026-01-25 via Nuitee