Hotel Du Vin & Bistro York

Hotels
•
Frasers Hospitality
8.8 (3048 reviews)
89 The Mount , York , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Fax/photocopying
Facilities for disabled guests
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High prices
Inconsistent service at breakfast

Categories

Cleanliness
7.2
Reports of dirty conditions and issues with bathroom cleanliness.
Service
9.5
Staff were consistently rated as friendly and helpful.
Location
9.7
Great location mentioned multiple times, easy access to city center.
Room Quality
9.2
Rooms are generally well-styled and comfortable, but some issues noted.
Amenities
8.7
Good facilities, but some amenities were lacking in maintenance.
Value for Money
8.2
Concerns over pricing in relation to the overall experience.
Food and Beverage
8.7
Breakfast quality appreciated but service at breakfast was noted as poor.
Overall Experience
9.2
Mixed feelings due to some negative experiences but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:44

Property Description

Luxurious Boutique Rooms
Indulge in elegant boutique rooms at Hotel Du Vin & Bistro York, each uniquely styled with a flat-screen TV, Egyptian linen, and sleek private bathrooms with power showers.

Gourmet Dining Experience
Savor a fine dining experience at the Bistro restaurant, offering a menu of modern European cuisine made with local produce. Enjoy a selection of local cheeses, seafood, and meats from a family farm, complemented by an extensive list of cocktails and fine wines at the stylish bar.

Convenient Location
Located in the Mount area of York, this 19th-century Grade II listed building is just 0.5 miles from York’s city centre. With York Train Station nearby and attractions like York Minster and the Jorvik Viking Centre within walking distance, Hotel Du Vin & Bistro York offers the perfect blend of luxury and convenience.

Experience luxury and convenience at Hotel Du Vin & Bistro York - book your stay now!

Important information:

If you require an extra bed or cot, you must notify the property before your arrival.

Child beds are available upon request for an additional charge of GBP 30 per night, to be paid directly with the property.

Limited parking spaces are available for GBP 15 per car, per day. Alternatively, guests are advised to use the Queen Street NCP.

When traveling with a dog, please note that an extra charge of GBP 25 for one dog or GBP 40 for maximum two dogs, per night applies.

Please note that dogs are only allowed in designated rooms.

Please inform the property in advance of your stay if you plan to bring a dog.

Breakfast-inclusive rates include a full cooked breakfast, while dinner-inclusive rates include two courses from our Seasonal A’ la Carte menu and one side dish.

Supplements may apply to certain items. Inclusions apply to adults only.

Children's breakfast is not included in the advertised rates. Charges are applied directly at the hotel as follows:
- 0–4 years: complimentary breakfast
- 5–11 years: 50% of the full adult price
- 12 years and above: charged at full adult price

Kids’ dinner menu is available.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3048 reviews
Cleanliness: 7.2
Service: 9.5
Location: 9.7
Room Quality: 9.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9.2
A
Amanda • couple • gb
10
Absolutely wonderful, will be back
Pros:

The whole hotel is absolutely beautiful, set in beautiful grounds and the room was stunning, staff were wonderful and nothing was too much trouble

Cons:

Loved everything

2026-05-30 • via Nuitee
E
Eleanor • solo_traveller • gb
10
Peaceful luxury in the heart of York
Pros:

A great choice close to the station in a nice area of York. Beautiful venue, helpful staff. Lovely aircon during the heatwave! Very well priced during my stay, was tempted by the upgrade however my room was already lovely.

Cons:

I liked everything!

2026-05-30 • via Nuitee
D
Derek • couple • au
10
Perfect location, beautiful hotel and staff
Pros:

Kippers were great, first time I’ve had them fur tears. My partner loved the full English. All in all, perfect

Cons:

I can’t think of. Single thing that needed improving. You have it all just right

2026-05-30 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Every thing great location and building

Cons:

Nothing, maybe the pigeon's bombing my car in the car park.

2026-05-30 • via Nuitee
A
Anne • couple • gb
9
Really enjoyed our stay, would stay again, and recommend.
Pros:

Easy walking distance to centre. Comfortable beds, friendly staff

2026-05-29 • via Nuitee
M
marckJ5951YR • Couples
4
Beware of bird sh!t
Pros:

I recently stayed at Hotel du Vin York and, to be fair, the stay itself was pleasant overall. The room was comfortable, the hotel has a nice atmosphere, and I paid for one of the top-tier rooms expecting a premium experience consistent with previous stays I’ve had not only here, but at other Hotel du Vin properties across the country.

Unfortunately, the experience was overshadowed by an issue involving my vehicle during the stay, which has since cost me more than £30 in car washes, over an hour of my own time trying to rectify, and the issue still has not been fully resolved.

What disappointed me most was not necessarily the issue itself, but the complete lack of meaningful customer care afterwards. After explaining the situation politely and highlighting that I am a repeat customer of the brand, the response I received was essentially that there was “nothing they could do” and that they were pleased I had otherwise enjoyed my stay.

That response felt dismissive and short-sighted given both the inconvenience caused and the loyalty I had shown to the brand over multiple stays. A small gesture of goodwill or even a more empathetic response would likely have been enough.

It’s a shame because the hotel itself is good, but customer service is tested when something goes wrong — and in this case, I was left feeling completely unsupported. Sadly, because of how this was handled, I won’t be returning and will think twice before booking other Hotel du Vin locations in future.

Note : photos are post 2 paid for car washes

2026-05-28 • via Tripadvisor
J
Jean-Baptiste • family_with_children • fr
10
Hôtel exceptionnel à un prix très raisonnable compte tenu de la qualité des prestations.
Pros:

Chambre superbe
Cadre de l’hôtel remarquable
Restaurant français très bon et copieux.
Service impeccable

Cons:

Rien

2026-05-27 • via Nuitee
H
Helen • family_with_children • gb
10
2026-05-27 • via Nuitee
S
Steve • couple • gb
10
2026-05-26 • via Nuitee
S
Steve • couple • gb
8
2026-05-26 • via Nuitee
C
Claire • extended_group • gb
10
The reception lady was amazing!
2026-05-25 • via Nuitee
R
roger • couple • gb
8
It was fine but would look at other options next time
Pros:

Location and service were very good and room well priced for the money

Cons:

£25 for dog pack was rich
Car parking at £20 - it all adds up
Would not recommend the sample menu unless you are a wine drinker - food was a secondary priority for the hotel

2026-05-24 • via Nuitee
N
Nicola • couple • gb
10
Amazing stay would recommend
Pros:

A stunning property with easy access to York

Cons:

Nothing

2026-05-22 • via Nuitee
P
Paul • couple • gb
10
2026-05-21 • via Nuitee
D
Darlene • solo_traveller • au
9
Great find!
Pros:

Comfortable bed
Good breakfast choices
Great blackout curtains
Amazing shower!
Beautiful room

Cons:

Pillows too soft
Cold poached eggs 😢

2026-05-19 • via Nuitee
L
Lynn • solo_traveller • gb
7
2026-05-19 • via Nuitee
I
Itai • solo_traveller • il
10
Pros:

Good location and spacious room.

2026-05-19 • via Nuitee
A
A • couple • gb
7
Great location
Pros:

Great location and very friendly staff. We paid the cheapest rate on a Sunday night, and in comparison to other central hotels it was a good price for the comfort.

Cons:

The room was in need of a little updating. It was quite noisy from the road, and the facilities weren’t perfect - the TV didn’t work that well, the windows wouldn’t stay open and the bathroom wasn’t the cleanest we’ve experienced. For the price we paid it was absolutely a good option, but we will probably look for somewhere else when we visit York again.

2026-05-19 • via Nuitee
N
Nicolas • couple • fr
10
Pros:

We loved the charm and character of the hotel, beautifully decorated room, enormous bathroom and location.

2026-05-18 • via Nuitee
J
Jessica • couple • gb
10
2026-05-17 • via Nuitee