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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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24-hour security
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Security alarm
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Covered parking
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Secured parking
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Charcoal grill
Review Highlights
Categories
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Property Description
Luxurious Accommodation:
Experience a stay of sophistication and comfort at Elwood Hotel & Suites in Lexington. Our 4-star hotel offers beautifully designed rooms with modern amenities, including some rooms with convenient kitchenettes.
Convenient Facilities:
Enjoy the convenience of our fitness centre, free private parking, on-site restaurant, and bar during your stay. Our 24-hour front desk and concierge service are dedicated to making your experience seamless and memorable. Stay connected with complimentary WiFi throughout the property.
Prime Location:
Located just 3.1 km from Rupp Arena and the Lexington Convention Center, our hotel is also near popular attractions like Hunt-Morgan House and Lexington McConnell Springs. With Blue Grass Airport only 7 km away, your journey to Elwood Hotel & Suites is effortless.
Book now for an unforgettable stay at Elwood Hotel & Suites!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
It’s convenient from the highway on our way south and on our way home always clean Great room good food
The outside of the property was beautiful and the room that I booked was very large and included 2 rooms, a living space, bathroom and small kitchen area. This WOULD have been a good stay if we did not go to pull down the bedsheets to find BLOOD, called the front desk for them to come, see it on the bed and ACKNOWLEDGE it to us and tell us that the night manager would take care of us in the morning. I wasn’t expecting a full refund and had no expectations. But not even an I’m sorry. All I got was this night staff saying that she got the sheets down to laundry and inspected them to find no blood and only a rip in the sheets (which we didn’t even see). She was in our room WITH another employee and saw it. They both acknowledged it and were quick to make a really crappy bed only because they said they knew we had a baby with us.
The customer service was horrible. We have even tried to reach out since and was unable to speak with a manager. We spoke with someone who was not understanding the situation and took our number with no call back.
Just to reiterate, we got there and set up. Our baby had surgery early the next day. That’s the ONLY reason we were in town. I booked one of the biggest and most family friendly rooms because I was bringing a baby and needed his own room for his crib (which I brought myself). We set up. Then, my husband and baby go to lay on the bed and relax and there’s blood…. On the sheets and comforter. We immediately call the front desk. They did offer to move us rooms but mind you, we had a baby and I had already set up his crib. He was in his pajamas. His toys were out. He was having dinner and we already had all his stuff set out and orderly. She said she was going to talk to the manager. She calls us back and says they are coming to bring new sheets and I asked about a new comforter and pillow cases since there was blood on the comforter and we just preferred all new bedding, as anyone would. They come up, they SLOPPILY change the bed and take the sheets. Mind you, my husband had to help but they did not bring gloves or anything for anyone touching these sheets. I’m pretty sure that is workplace hazard to not wear gloves. My husband showed BOTH WOMEN the spots and they acknowledged and said they knew we had a baby and wanted to get them all changed for us. So only because we had a baby? Regardless, she said she was going off shift and she briefed the person coming on and he would make sure this was made up to us when we checked out. Again, I had no expectations but I went to check out and he proceeded to tell me that she brought the sheets downstairs to examine and couldn’t find any spots of red or blood on the linens and only a rip. What in the world? She literally saw it and acknowledged it in our presence with a coworker while they were still on the bed.
Great.
The room was well decorated, very clean and spacious. I appreciate the plant, the fact that it was living was awesome! The restaurant below was convenient.
We had an issue with the air conditioner being extremely loud at night for quite a while.i did let the front desk know so hopefully it was addressed prior to their next appointment.
The understated elegance and charm of the owners
Good value for money - room was what we needed
Staff very accommodating and flexible
I’m struggling to come up with any issues
Very good
Booking for a group did not go well and meal plans had to be changed, but on site staff were very helpful and accommodated as much as possible.
The rooms were spacious and very clean. The hotel was very nice with a boutique feel.
The pillows were the one thing I wasn’t a fan of. There was only 3 on a king bed and they weren’t great.
Close to the hospital. Easy to get book. Very clean
Bed seemed a little broke down
Friendly staff
Location
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