White Horse & Griffin

Hotels
7.9 (2339 reviews)
87 Church Street , Whitby , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Kid meals
Pet bowls
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Good value for money
Cons:
Dated room furnishings
Cleaning issues
Inconsistent service

Categories

Cleanliness
6.4
The bedroom was dated and shabby, indicating a need for refurbishment.
Service
8.4
Staff were friendly and helpful, enhancing the overall experience.
Location
8.9
Fabulous location with great access to local sights, highly praised in multiple reviews.
Room Quality
6.9
Rooms were generally well-reviewed, but some mentioned being dated or in need of refurbishing.
Amenities
7.9
Good amenities with a lovely breakfast and cozy rooms, but some facilities mentioned needed improvements.
Value for Money
8.4
Generally seen as great value with good offerings for the cost.
Food and Beverage
8.4
Food received positive reviews, particularly for breakfast.
Overall Experience
7.9
Guests have returned multiple times, indicating satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 21:42

Property Description

Historic Charm and Modern Comfort
Set in a 17th-century building, the White Horse & Griffin offers a unique blend of historic charm and modern comfort. The elegant rooms feature original details like bare stone walls and wooden-beamed ceilings, while still providing tea and coffee facilities for your convenience.

Culinary Delights
Indulge in a culinary experience at the on-site restaurant, known for serving local, fresh seafood alongside a variety of vegetarian and meat dishes. After a day of exploring Whitby’s sandy beach or Grade I listed abbey, unwind by the cozy log fire in the bar and bistro.

Convenient Location
Located just a short walk from Whitby town centre and the rail station, the property provides easy access to the area's top attractions. Don't miss the opportunity to book your stay at the White Horse & Griffin for a memorable and convenient getaway.

Important information:

Due to the style of the building, there are narrow and steep stairs leading to the rooms, which may not be suitable for guests with reduced mobility.

Small dogs can be accommodated in some rooms, for a surcharge. Please contact the property for further information and availability.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MME

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2339 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 7.9
D
Derek solo_traveller gb
9
Pros:

Location is brilliant,staff are friendly and efficient.The room was clean fairly roomy and a good helping of tea snd coffee, only downside was no milk offered.the breakfast was lovely and icluded in the price which is already reasonable.i will definitely be returning to the white horse and griffin.

Cons:

Room being 3 floors up ,not a problem to me but some one with poor mobility may struggle.

2026-05-16 via Nuitee
B
brian solo_traveller gb
8
2026-05-15 via Nuitee
D
David solo_traveller gb
6
Pros:

Staff were great friendly and very helpfull also very welcoming

Cons:

Room was very poor could not see in bathroom lighting was very poor decor was old and tired and carpets were filthy we had same room ten years ago and it hadn't changed looks like it had never been decorated since curtains hung on floor and were all grubby

2026-05-14 via Nuitee
P
phillip couple gb
7
great location with adequate ammenities
Pros:

the breakfast was adequate with a small selection on the menu the room was adequate with basic essentials the location of the property was excellent for all ammeanties

Cons:

nothing

2026-05-14 via Nuitee
A
Allison solo_traveller gb
6
Enjoyable due to the beautiful food, excellent service & the company of good friends.
Pros:

Great location, fantastic food, wonderful, friendly, helpful staff.

Cons:

The hotel was very tired & in need of redecoration. Water pressure was not constant and caused problems when showering. Furniture in the room was shabby & torn/worn.

2026-05-13 via Nuitee
R
Rachael couple gb
5
Extremely disappointed 😢
Pros:

Great location

Cons:

Very dated, no view, and no heating in bathroom

2026-05-13 via Nuitee
D
David solo_traveller gb
8
Pros:

Friendly staff and comfortable bed

Cons:

Noise of other residents going to bed, slightly cramped room.

2026-05-13 via Nuitee
S
Steve couple gb
9
Excellent location, friendly staff and great value for money. Breakfast was excellent and included!
Pros:

Great location and unique and quirky feel from the traditional property

Cons:

Nothing really, it’s a very old building so expect a few access issues for those with limited mobility that is all

2026-05-12 via Nuitee
T
Trisha solo_traveller gb
7
2026-05-11 via Nuitee
S
Simon couple gb
8
We enjoyed our stay at The White Horse and Griffin which is in a great location in Whitby.
Pros:

The location of the property is ideal for getting in around Whitby and it’s maintained its traditional quirky style.
The staff were all very welcoming and friendly.

Cons:

Just felt that it needed a bit more attention to detail around cleaning and one or two bits of maintenance.

2026-05-11 via Nuitee
D
David couple gb
9
Pros:

Great Breakfast

2026-05-10 via Nuitee
G
Graham couple gb
2
Pros:

Location

Cons:

Room was very noisy from the room above

2026-05-10 via Nuitee
M
Mark solo_traveller gb
7
Pros:

Good location, staff were friendly

Cons:

The room we were in (Discovery) had no wifi, sloping roofs which made it difficult to stand up straight including in the shower

2026-05-10 via Nuitee
C
Cherie solo_traveller gb
5
Pros:

Location

Cons:

Cleanliness

2026-05-10 via Nuitee
S
Serah couple gb
8
Would come again
Pros:

Very cute and quirky

Cons:

Bathroom could use a good scrub tbh

2026-05-10 via Nuitee
L
lee solo_traveller gb
8
Characterful
Pros:

Exactly what you would expect from a 300 year old coaching inn. Real character.
Superb food

Cons:

Ageing gracefully

2026-05-09 via Nuitee
S
Sandra couple gb
8
Pros:

We both enjoyed our stay, wish we could have stayed longer. Staff were friendly and accommodating.

Cons:

Nothing we didn't like

2026-05-09 via Nuitee
S
Susan couple gb
10
Pros:

Breakfast great

2026-05-08 via Nuitee
A
andrew couple gb
5
Good, but could be excellent.
Pros:

Decent bath.
Light and roomy.

Cons:

Whilst it is an old property, this does not excuse grubbiness.

2026-05-08 via Nuitee
L
Linda couple gb
5
Keep the old but bring in some new
Pros:

We loved that a building 100’s of years old is still being used 💓 Great location, bed was spotlessly clean, room was warm. I liked the idea of the dog friendly room.

Cons:

So difficult because we loved the age of the building but it needs a really good clean and a sympathetic make-over. The restaurant has very, very good reviews, personally I couldn’t have eaten there because the area always smelt of bleach. Which some would see as a good thing but I found overpowering. We went for breakfast on our second day but settled for toast because we just couldn’t find a full breakfast appetising given the smell of bleach.

2026-05-07 via Nuitee