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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Kid meals
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm and Prime Location
Experience the allure of Stornoway's most historic hotel, the Royal, nestled in the heart of the town by the marina. Immerse yourself in the cosy character of the hotel and savor exquisite dining options at the Boatshed Restaurant or the trendy HS1 cafe bar.
Modern Amenities for Business Travelers
Stay connected with complimentary high-speed wireless internet access available throughout the hotel, perfect for business travelers needing a seamless work experience during their stay.
Warm Hospitality and Scenic Views
Beyond the picturesque views of Lews Castle, what truly sets us apart is our genuine Hebridean hospitality. Expect a warm welcome and impeccable service, reflecting the renowned tradition of hospitality in the region.
Book now to indulge in a memorable stay at the Royal Hotel, where comfort, convenience, and hospitality converge seamlessly.
When booking for more than 8 rooms different policies will apply:
Full Group and individual Cancellation Policy:
Over 42 days prior to arrival - nil
28 to 41 days prior to arrival - 50% of agreed charge for group numbers booked
14 to 27 days prior to arrival - 75% of agreed charge for group numbers booked
Under 14 days prior to arrival - 100% of agreed charge for group numbers booked
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
All was excellent - breakfast lovely, room spacious and wonderful view, restaurant food top notch.
Everything was good.
The Royal Hotel was amazing! Incredible staff that were attentive, quick, and very nice. The room was very comfortable (the beds were some of the most comfortable of our entire trip), the location was amazing, and it helped make our trip to Lewis a wonderful trip!
N/A
Convenient. Staff exceptional and very helpful. Especially the front desk. The restaurant (Boatshed is very good but popular. Book early if you want dinner in peak time.
Rooms at front can get a bit of traffic noise in the evening but it settles completely by 8pm . The hotel has no dedicated parking but street parking is easy.
Son emplacement
Pas accessibilité handicapés
Équipements sanitaires vieillot, de même pour l'ameublement.
Nous avions une "double room" d'environ12m2.
Salle de bain avec baignoire et rideau de douche qui vous colle à la peau mouillée.
Ce fut sûrement un bel hôtel mais il a mal vieilli. La rénovation laisse à désirer.
Très mauvais rapport qualité prix.
Lovely view of the castle and water. Rooms clean and comfortable and the food at both restaurants was delicious. The thing that made our trip so wonderful was all the staff. They were so very helpful and friendly and will do everything and anything they can to make your stay the best it can be. Thank to all.
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Location and on site restaurant
The room size and the bed size was too small, no elevator
Die Lage am Hafen ist ein Pluspunkt. Die Frau an der Rezeption war nett.
Das Zimmer, war super klein, das Licht hat geflackert. Auch nachdem wir uns beklagt haben. Die Dusche ist alt und sollte renoviert werden. Wir haben beim Abendessen selten eine Crew erlebt, die so überfordert und orientierungslos im Restaurant rumgelaufen ist.
Good location, good breakfast but expensive beers.
Pricey beers at approximately 8.80
Extremely helpful staff, rooms with everything needed for our stay and some added extras!
Nothing
Staff couldn't be more welcoming and helpful.
Both the room and bathroom were lovely.
Really nice and comfortable seating options to have a drink in the evening.
My experience was that the breakfast service was quite slow and what I received was never exactly as ordered.
Breakfast menu could be improved with gluten free sausage and local black pudding (of which there is a gluten free version).
A couple of minor adjustments to the dinner menu (eg to stock/flour) would add to the gluten free options.
Was perfect for ferry’s and allowed dogs , staff were really nice and friendly
Breakfast took around an hour to get it but was lovely when arrived
Nicely situated near to harbor but scaffolding
Unfortunately blocked the view a bit.
Food was good but had to wait an hour each time we had dinner before being served. Seemed like they had too many outside diners and not enough space for residents
Given a very small room with an en-suite like a broom cupboard. Yet the charges were high and would expect a superior room for the price we paid
Perfectly located.
Plenty of options for food. A busy casual dining experience and a more formal option.
Probably the best food on offer in Stornoway town.
Nice friendly staff.
I had a small bathroom with very little space.
It needed a shelf to place toiletries.
The staff were excellent. The food was great and my room comfortable and clean.
Gorgeous single room
Nothing
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