Hilltop Inn

Hotels
Independent
8.4 (322 reviews)
1460 Trans Canada Hwy. NE, Salmon Arm, British Columbia, V1E 4N1 , Salmon Arm , CA

Facilities

Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Clean room; pleasant staff
Fabulous pool area
Convenient location
Cons:
Dirty pool and room conditions
Uncomfortable beds
Restaurant hours and quality issues

Categories

Cleanliness
6.86
Several reviews mentioned dirty pools and rooms, indicating a significant cleanliness issue.
Service
8.83
Staff were noted as friendly, but there were complaints about the check-in experience.
Location
8.87
The location was generally convenient, though access to dining was noted as a concern.
Room Quality
8.32
Rooms varied significantly in quality; some were satisfactory while others were quite poor.
Amenities
9.85
The pool area received positive remarks, seen as a highlight of the property.
Value for Money
7.81
Many mentioned that the price did not match the quality of the stay.
Food and Beverage
7.36
The restaurant was noted as closed during certain times and previously provided better service.
Overall Experience
9.33
Overall experience varied greatly, with both positives and negatives mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:35

Property Description

Recreation Opportunities: Enjoy the seasonal outdoor pool and take in the views from the terrace and garden.

Modern Amenities: Benefit from the complimentary wireless internet, wedding services, and a cozy lobby fireplace.

Convenient Services: With 2 meeting rooms, dry cleaning, and a 24-hour front desk, your stay will be hassle-free.

Make yourself at home in the individually decorated guestrooms with premium bedding and modern comforts. Enjoy the nearby attractions such as Salmon Arm Wharf and Shuswap Lake.

Book your stay at Hilltop Inn for a delightful and convenient experience.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 322 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 9.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 9.33
S
Sandra
6
Pros:

The pool was the only saving grace of this property. The room and furnishings were dated, and the bed was uncomfortable. In the evening if the window was open the truck traffic outside was too loud for sleeping, and with the window closed the AC was so loud it felt like a truck was in the room. Apparently we were in the “old wing”… and it definitely showed.

2025-10-10 via Nuitee
C
cynthia family
8
Pros:

The pool area is fabulous. Like you are at a resort. 2 hotubs one upstairs ( where we were staying) was nice for a late night soak.

2025-10-08 via Nuitee
J
Jane
10
Pros:

Very convenient

2025-10-07 via Nuitee
D
Deanne partner
10
Pros:

Staff were friendly, pool was very clean.

2025-10-05 via Nuitee
J
Jane
8
Pros:

Clean room; pleasant staff

2025-10-05 via Nuitee
D
Dianne partner
10
Pros:

Good stay. Nousy if staying on the highway side.

2025-10-04 via Nuitee
K
Kathryn
8
Pros:

We only stayed one night and it suited our needs. Unfortunately the restaurant wasn't open on the evening we arrived. But its a pleasant stay.

2025-10-04 via Nuitee
A
Aaron family
2
Pros:

Ive stayed at Hotels and Hostels the world over and have to say this is one of the worst experiences we have ever had. Starting with checking in 4-5 young adults standing around chatting and looked at us like we ruined there afternoon very rude. The pool was advertised as a great spot. The Water in both the pool and hottub was so dirty you could barely see the bottom. Hair, bugs dirt and who knows what else. The room was barely cleaned and you could smell and see the dust and filth. For the price they charge they should be ashamed of themsleves. Ive stayed in old Motels that look like 4 star resorts compared to this property.

2025-10-03 via Nuitee
D
Deseree partner
6
Pros:

The room we were originally booked into was absolutely horrible, the floor was rotten in the bathroom, to the point i nearly fell through. The cleanliness was out the window, big stain on the floor, the smell was so bad and the fridge was left with previous items. One call to the dest and they upgraded us to the "new building " and it was much better. Super clean, nice and quite, and made the stay much better

2025-10-03 via Nuitee
M
Muhammad
8
Pros:

I have stayed at this hotel several times and this was the first time that i found that my room carpet was dirty. The hotel is now really old and probably requires a renovations. My bed was especially not very comfy even though everything else was great. The outdoor pool is always fun and is the best thing about the hotel. The restaurant has now been sold and breakfast is no longer included which his sad as they used to have a great breakfast.

2025-10-01 via Nuitee
A
Alexandra partner
8
Pros:

Plenty of parking.
The hot tub was nice after we'd been on a long hike the previous day
Unfortunately on the evening we arrived the hotel restaurant was not open (it is closed on Mondays and Tuesdays) so we had to walk into the town for dinner and the route is not great on foot

2025-10-01 via Nuitee
D
Davenium Couples Vancouver, British Columbia
8
Massive rooms, nothing too fancy
Pros:

We stayed here for one night on our way to the kootenays and it did the trick. Friendly front desk staff got us checked in/out quickly and plenty of parking. The rooms were nothing fancy (a bit dated) but absolutely did the trick. Didn't have a chance to check out the pools but they looked impressive.

2025-09-30 via Tripadvisor
M
marcel
8
so much potential
Pros:

room had vertical blinds with several section missing hard to keep exterior lighting out and views inside the room Had shoddy repairs to the wall behind the pool side door havent seen double bed in a hotel room in years

2025-09-29 via Nuitee
G
Gregory friends
10
Pros:

The thing I remember most is there was a balcony off the room that overlooked a long arm of the nice pool.
There was a hot tub on the second floor where we stayed
There was a restaurant attatched to the facility that was quite good
You could walk under the highway down to the cool old wharf.
The place was close to everything in Salmon Arm

2025-09-28 via Nuitee
B
Birte
10
Pros:

So nice having the little kitchenette in the unit

2025-09-26 via Nuitee
S
Safaa family
2
Pros:

The room was not comfortable

2025-09-24 via Nuitee
S
Serena family
4
Pros:

Staff was pleasant . Pool was lovely after a long drive . Unfortunately room was dirty especially the bathroom , loose dirty floor tiles .

2025-09-23 via Nuitee
E
Eric
8
Pros:

Clean room, quiet, nice pool and hot tub

2025-09-23 via Nuitee
T
Troy
10
Pros:

Beautiful hotel and pool area. Comfortable beds.

2025-09-22 via Nuitee
J
Judy
4
Disappointed with this particular visit. Others ha
Pros:

We stay here often but this time wasn’t good. We got a room (123) with a constant banging sound coming from within the wall it was all day and all night long. The corners in this room has never cleaned and the toilet paper holder was hanging off the wall.

2025-09-22 via Nuitee