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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Located just half a mile from Stornoway Lewis Ferry Terminal and less than 3 miles from Stornoway Airport, Caladh Inn offers easy access for travelers.
Dining Experience
Indulge in a mix of traditional Scottish dinners and international cuisine at our restaurants. The Eleven Bar provides a diverse selection of beverages from around the world.
Nearby Attractions
Explore Stornoway town center, visit Stornoway Golf Club, and take a short 5-minute drive to the historic Lews Castle, all within close proximity to the hotel.
To experience the perfect blend of convenience, dining, and local attractions, book your stay at Caladh Inn today.
When booking for more than 6 rooms different policies will apply:
Full Group Cancelation Policy:
Over 28 days prior to arrival - nil
14 to 28 days prior to arrival - 50% of agreed charge for group numbers booked
7 to 13 days prior to arrival - 75% of agreed charge for group numbers booked
Under 7 days prior to arrival - 100% of agreed charge for group numbers booked
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Location was perfect. Right in the town very handy. Free parking. Enjoy the carvery. Staff was very helpful. Cocktails were also fab.
Staff very friendly
Rooms clean and comfy
Food excelkent
Nothing
I remembered the breakfast as being particularly good on past occasions but I got down a bit late his time and food was a bit dry. Evening meal (Poke Bowl) was very good and I was looked after well even though restaurant v busy.
Disappointed in my room. Felt it was small for a double and I do pay extra for single occupancy. No view except onto other rooms which made it feel more claustrophobic. Nowhere in bathroom to put wash bag. But it was all beautifully clean.
The room was lovely and clean. Breakfast and dinner were good and staff where very attentive. Overall great experience.
Not applicable.
Location only
Where do I start...
- SUPERIOR price tag with budget hotel amenities
- bathroom fan screamed for roughly 5 mins everytime you turned the light on
- carpet in room was stained and gross looking
- tea and coffee supplies where all stuffed inside the cups so had to just tip them out to use a cup (unsightly)
- bedroom was literally in line with office windows about 2/ 3 metres from eachother
- mattresses where extremely soft (which leads us to think they must be old, we where not barve enough to look at them)
- pillows were flat as sin
- duvet that was on bed was too small for the size of it
- blanket provided in cupboard smelt old and damp
- hairdryer in room was older than me and clearly had been burnt by use. (Did not dare to use)
- there were barely any plugs in room
- kettle sat directly infront of one plug, which ultimately led to my friend burning her hand at one point
- towels were basically the size of a postage stamp
- one bedsheet had multiple stain dots. Looked almost like ink blodges
- signage in the hallways are confusing and its like a maze. Everything looks the same!!
- paid £462.17 for 2 twin rooms, no breakfast included. (Extortionate)
Honestly was shocked at how bad it was tbh. Had stayed in a different hotel the previous night, for nearly half the price and was 100× better. Think you need to consider changing your pricing to what your providing, not where your situated. Embarrassing.
Friendly staff, clean, comfortable and quiet room. We had a great stay. Thank you
Good parking
My room had the elevator right next to wall that my bed was on & sounded as though it was in the room as guests & staff used it right through the night, resulting in near impossible to sleep !! The breakfast buffet was to say the least very very poor & at £164 per night it most certainly doesn’t live up to its 3 star status.
Perfect location, lots of parking. Very friendly and helpful staff. Excellent food with wonderful buffet breakfast and carvery dinner, alongside delicious a la carte menu. Highly recommend!
No complaints at all!
Excellent central location. Comfortable, good breakfast
Room very clean. Check in easy. Staff welcoming. Location good.
Ok
Rozmiar pokojuok
ALL GOOD
NOTHING
ALL GOOD
NOTHING
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