Caladh Inn

The hotel is in the centre of Stornoway so handy for all the amenities. The staff are very helpful and friendly. My room was clean and comfortable and the food was good.

The receptionist was faultless. While on holiday and quite late at night I had to find a night's stay after my husband was admitted to A&E. She was so understanding and sensitive both that night and next morning that I felt well taken care of.

We had a mixed experience at Caladh Inn. On the positive side, the staff were wonderfully welcoming and helpful, the hotel is dog-friendly, and the prices for breakfast and dinner were very reasonable.

However, the room rate for a single night (£342) was completely astronomical—it felt like paying for a luxury 5-star hotel in Manhattan! While the service and food were great, the cost of the accommodation itself is drastically overpriced and really needs a reality check.

Excellent in every way. Great dinner buffet too.

The staff were very friendly, we didn’t not get the name of the lady who checked us in but she was amazing. She went the extra mile to ensure we were comfortable. Also the breakfast was lovely and a very good variety available. So thank you so much!!

Central in town with good parking. Great sized room with great shower and bath. Friendly welcoming and accommodating staff. Great job to all staff.

We stayed there for three nights during the very unseasonably hot weather. It was very hot at night due to the kitchen ventilation duct being outside the window. The staff tried very hard to help with a fan which helped a bit. On the last night the manager was able to open the window fully and had the kitchen ventilation stopped as early as possible. This made a big difference.
The room itself was comfortable although the furnishings were a little tired. The bed was clean and comfortable. The breakfast was very good.
The outstanding part of the stay was the staff who could not have been more friendly and helpful.

Location is perfect, short walk into town, great atmosphere in the place, rooms are immaculate and comfortable , tea & coffee, it’s a well maintained hotel, quiet area especially for the rooms to the back. Restaurant is buffet, you won’t get better food anywhere.
Plenty free parking around the hotel.
Receptionist was very welcoming on arrival, as was all the staff we came across. It’s not our first time in this hotel, we will be back.

We booked a 2 course buffet dinner for 40 people and I cannot speak highly enough of the team that evening. Nothing was a problem and the service was excellent. Big shout out to Kevin and Amy

El personal y la ubicación del hotel

Das Hotel liegt günstig, Zimmer und Bad waren sauber und gut ausgestattet, Das Bett war in Ordnung

Gentillesse du personnel

Convenient location for the ferry.

The staff were very helpful. The manager put my motorcycle inside to keep it safe. All the amenities were excellent including the power shower.
Bed was so comfortable and all bedding was perfect.

The Staff here made the whole experience truly wonderful. Ros, Shannon, Katy, Abigail and Leanne all proved exemplary in their hosting and Customer Service skills, listening carefully and making adaptations as needed. The food served for breakfast and evening meal was absolutely delicious, hats off to the chefs and kitchen staff too!

Reception staff really nice

The Staff here made the whole experience truly wonderful. Ros, Shannon, Katy, Abigail and Leanne all proved exemplary in their hosting and Customer Service skills, listening carefully and making adaptations as needed. The food served for breakfast and evening meal was absolutely delicious, hats off to the chefs and kitchen staff too!