Tribe Hotel

Hotels
Independent
8.8 (251 reviews)
Limuru Road, The Village Market, Gigiri, Nairobi, 1333 , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free bicycles on site
Comprehensive recycling policy
Books
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Service confusion
Need for improvement in cleanliness

Categories

Cleanliness
8.19
No specific mention of cleanliness was found; a slight deduction is made due to some concerns in reviews.
Service
9.66
Exceptional service mentioned multiple times, with staff being friendly and attentive.
Location
9.2
Great location near shops and restaurants, received positive feedback from multiple guests.
Room Quality
8.65
Rooms described as cozy and exquisite; however, some guests mentioned a lack of workspace.
Amenities
8.68
Amenities mentioned positively, including a heated pool and good food options.
Value for Money
8.14
Value is perceived positively, but there were some reports of included services that were not honored.
Food and Beverage
8.69
Overall positive feedback regarding food with specific praises for certain dishes.
Overall Experience
9.16
Guests expressed a strong desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Indulge in the luxurious experience at Tribe Hotel, where elegance meets comfort in the heart of Nairobi's Gigiri.

Spa and Wellness
Rejuvenate your senses at our on-site spa offering a selection of massages, body treatments, and facials. Relax by the outdoor pool, unwind in the sauna, or stay fit in our 24-hour gym, all designed to enhance your well-being.

Gourmet Dining
Savor exquisite culinary delights at our restaurant, Jiko, or enjoy a casual bite at our coffee shop. With 24-hour room service and a vibrant bar/lounge, your dining options are endless.

Accommodations and Amenities
Stay in one of our 128 stylishly furnished rooms featuring Tempur-Pedic beds, premium linens, and complimentary minibars. Stay connected with free Wi-Fi and unwind with 40-inch LED TVs for your entertainment.

Don't miss out on the luxurious experience at Tribe Hotel; book your stay today!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 251 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.16
D
dkebs13 NONE Nairobi
6
It was good but…
Pros:

Nice rooms. Small for a deluxe King package. Very limited privacy for the washroom if sharing. Was promised a complimentary decor and assorted chocolate since it was Valentines Day but it was not done. Anyway, staff were nice and helpful. Enjoyed my stay.

2026-02-21 via Tripadvisor
J
JohnTanzaM Business
10
Friendly employees
Pros:

Friendly employees, quite environment. But some employees at the front desk were rude to my guest.

2026-02-19 via Tripadvisor
M
minamim1129 NONE Tokyo, Tokyo Prefecture, Kanto
10
amazing stay
Pros:

The hotel was very stylish, and the food was delicious. The airport transfer to the hotel and the city tour of Nairobi were excellent. The staff were very kind and friendly, and we thoroughly enjoyed ourselves. Thank you for a wonderful trip.

2026-02-17 via Tripadvisor
H
heinrichb542 Family
10
Quick escape from winter in europe :)))
Pros:

I fled from the cold and ice to a very nice place, the best I had in Nairobi so far! Special thanks to Jackson at the reception for helping me out! Asante sana na kwaheri hivi karibuni!

2026-02-17 via Tripadvisor
B
briannap765 Business Colorado Springs, El Paso County, Colorado
10
Amazing stay at Tribe!
Pros:

Absolutely amazing customer service! Huge shout out to Zach, Reagan and Charles! And big thanks to Nina for ensuring my birthday was amazing! Thank you, I'll be back!

2026-02-15 via Tripadvisor
C
Curiosity46160268959 Business
10
The place to stay in Nairobi
Pros:

Great location, beautiful hotel, comfortable bed, wonderful restaurant and attentive and kind staff. Will definitely come again

2026-02-14 via Tripadvisor
K
kirstydonks Business Villars-sur-Ollon, Canton of Vaud
10
Brilliant hotel in every way
Pros:

Tribe hotel is gorgeous, the rooms, bar,restaurant and food are all great. The service is impeccable. I would highly recommend it and hope to stay again

2026-02-14 via Tripadvisor
J
Jet154857 Business
10
A sanctuary in Nairobi
Pros:

The Tribe is a gem with the most stunning design. The staff made us feel like family by the and of our trip! Highly recommend!

2026-02-12 via Tripadvisor
C
cherylrP9931ID Family
10
Comfortable beautiful one of a kind Tribe
Pros:

We arrived early Tuesday morning were greeted by smiling and helpful Imelda. Check in was smooth and quick which we really appreciated as we were quite tired
There was a small issue with our room and Nora was very quick to assist with a choice of rooms which we were allowed to view prior to choosing. The accommodations are beautiful and very comfortable. The shower was amazing with exquisite water force and temperature. The bed and pillows are literally the stuff dreams are made of!!
Rogers and John are so friendly and funny and helpful, it was like coming home each time we returned from a wonderful day exploring Nairobi, truly like family!!
The food is delicious and Evans is very friendly and professional. To be honest each and every person we encountered were so so kind and friendly. I would recommend staying at Tribe and only Tribe!!

2026-02-11 via Tripadvisor
K
kumarmn Family Bengaluru, Bangalore District, Karnataka
10
Very Comfortable Stay
Pros:

We were two families (5 pax) and had a very good stay at Tribe. Excellent location!! Next to the Village Mall. The rooms are very well fitted and comfortable. The breakfast and dining is fantastic. The staff are very responsive and eager to please guests.

We stayed in Tribe on our way to Masai Mara and will likely use it in the future.

2026-02-11 via Tripadvisor
I
iwokorach Business Kampala, Central Region
10
Tribe Hotel experience
Pros:

I had an excellent experience at the hotel. From the moment I arrived, the staff were warm, welcoming, and very professional. The check-in process was smooth and efficient, which immediately set a positive tone for my stay.

2026-02-11 via Tripadvisor
3
339hilalm Business
10
Mr of climate change adaptation
Pros:

While I was staying at the Tribe Hotel, I truly felt very blessed and enjoyed my time so much. I was especially happy with the room service, housekeeping, and security staff the way they treated me was exceptional. Their kindness and professionalism made my stay memorable, and I will not forget it.

2026-02-07 via Tripadvisor
S
sifaj2026 Business
10
It’s a world class hotel with amazing services
Pros:

All was great
Musau, Norah and Mitchell

2026-02-06 via Tripadvisor
K
kusiimae2026 Business
10
This was the best environment, admirable and it's a big pleasure to be here.
Pros:

There is good accommodations, proper care and being served at every your very best especially Mr Jackson has attended to me every time am in need

2026-02-06 via Tripadvisor
T
tadessea2026 Business
10
It was great
Pros:

It was great. And thank you cornelius and eric for the great support.

2026-02-05 via Tripadvisor
I
inchen2026 Business
10
Tribe experience
Pros:

The atmosphere was serene, clean rooms, great service at the restaurant and reception. Norah and Jackson on the desk were very helpful

2026-02-05 via Tripadvisor
N
N1444JIangelam Solo travel
10
Recommended getaway
Pros:

Loved the ambience and premium service. The rooms are tastefully furnished and therapeutic. Amazing staff. Thanks Janice, Charles,
Norah, Agik, Jacinta for making my stay amazing.

2026-02-05 via Tripadvisor
1
194maureenm Couples
10
Paradise in Nairobi
Pros:

The tribe hotel is simply wonderful! We stayed 3 nights upon arrival in Kenya then an additional night after our safari trip. The staff go above and beyond, providing excellent service in all areas. The food is wonderful, lovely ambiance. Rooms are perfect, very comfortable with great amenities Cornelius was particularly helpful upon our arrival. The spa is excellent as well! I highly recommend the Tribe Hotel, will definitely return here

2026-02-02 via Tripadvisor
S
SaddyBITS NONE
10
The Best
Pros:

If you did not stay here in Nairobi on your way in to or out of the Mara, you need to come back again just to join the Tribe!

2026-02-01 via Tripadvisor
L
luy363 Friends getaway
10
nice hotel
Pros:

very good experience!nice hotel。
thank cornelius to help me pick my luggage to the room。the jiko restaurant is very delicious!

2026-02-01 via Tripadvisor