Tribe Hotel

Hotels
Independent
8.8 (251 reviews)
Limuru Road, The Village Market, Gigiri, Nairobi, 1333 , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free bicycles on site
Comprehensive recycling policy
Books
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Service confusion
Need for improvement in cleanliness

Categories

Cleanliness
8.19
No specific mention of cleanliness was found; a slight deduction is made due to some concerns in reviews.
Service
9.66
Exceptional service mentioned multiple times, with staff being friendly and attentive.
Location
9.2
Great location near shops and restaurants, received positive feedback from multiple guests.
Room Quality
8.65
Rooms described as cozy and exquisite; however, some guests mentioned a lack of workspace.
Amenities
8.68
Amenities mentioned positively, including a heated pool and good food options.
Value for Money
8.14
Value is perceived positively, but there were some reports of included services that were not honored.
Food and Beverage
8.69
Overall positive feedback regarding food with specific praises for certain dishes.
Overall Experience
9.16
Guests expressed a strong desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Indulge in the luxurious experience at Tribe Hotel, where elegance meets comfort in the heart of Nairobi's Gigiri.

Spa and Wellness
Rejuvenate your senses at our on-site spa offering a selection of massages, body treatments, and facials. Relax by the outdoor pool, unwind in the sauna, or stay fit in our 24-hour gym, all designed to enhance your well-being.

Gourmet Dining
Savor exquisite culinary delights at our restaurant, Jiko, or enjoy a casual bite at our coffee shop. With 24-hour room service and a vibrant bar/lounge, your dining options are endless.

Accommodations and Amenities
Stay in one of our 128 stylishly furnished rooms featuring Tempur-Pedic beds, premium linens, and complimentary minibars. Stay connected with free Wi-Fi and unwind with 40-inch LED TVs for your entertainment.

Don't miss out on the luxurious experience at Tribe Hotel; book your stay today!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 251 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.16
J
Jet154857 Business
10
A sanctuary in Nairobi
Pros:

The Tribe is a gem with the most stunning design. The staff made us feel like family by the and of our trip! Highly recommend!

2026-02-12 via Tripadvisor
C
cherylrP9931ID Family
10
Comfortable beautiful one of a kind Tribe
Pros:

We arrived early Tuesday morning were greeted by smiling and helpful Imelda. Check in was smooth and quick which we really appreciated as we were quite tired
There was a small issue with our room and Nora was very quick to assist with a choice of rooms which we were allowed to view prior to choosing. The accommodations are beautiful and very comfortable. The shower was amazing with exquisite water force and temperature. The bed and pillows are literally the stuff dreams are made of!!
Rogers and John are so friendly and funny and helpful, it was like coming home each time we returned from a wonderful day exploring Nairobi, truly like family!!
The food is delicious and Evans is very friendly and professional. To be honest each and every person we encountered were so so kind and friendly. I would recommend staying at Tribe and only Tribe!!

2026-02-11 via Tripadvisor
K
kumarmn Family Bengaluru, Bangalore District, Karnataka
10
Very Comfortable Stay
Pros:

We were two families (5 pax) and had a very good stay at Tribe. Excellent location!! Next to the Village Mall. The rooms are very well fitted and comfortable. The breakfast and dining is fantastic. The staff are very responsive and eager to please guests.

We stayed in Tribe on our way to Masai Mara and will likely use it in the future.

2026-02-11 via Tripadvisor
I
iwokorach Business Kampala, Central Region
10
Tribe Hotel experience
Pros:

I had an excellent experience at the hotel. From the moment I arrived, the staff were warm, welcoming, and very professional. The check-in process was smooth and efficient, which immediately set a positive tone for my stay.

2026-02-11 via Tripadvisor
3
339hilalm Business
10
Mr of climate change adaptation
Pros:

While I was staying at the Tribe Hotel, I truly felt very blessed and enjoyed my time so much. I was especially happy with the room service, housekeeping, and security staff the way they treated me was exceptional. Their kindness and professionalism made my stay memorable, and I will not forget it.

2026-02-07 via Tripadvisor
S
sifaj2026 Business
10
It’s a world class hotel with amazing services
Pros:

All was great
Musau, Norah and Mitchell

2026-02-06 via Tripadvisor
K
kusiimae2026 Business
10
This was the best environment, admirable and it's a big pleasure to be here.
Pros:

There is good accommodations, proper care and being served at every your very best especially Mr Jackson has attended to me every time am in need

2026-02-06 via Tripadvisor
T
tadessea2026 Business
10
It was great
Pros:

It was great. And thank you cornelius and eric for the great support.

2026-02-05 via Tripadvisor
I
inchen2026 Business
10
Tribe experience
Pros:

The atmosphere was serene, clean rooms, great service at the restaurant and reception. Norah and Jackson on the desk were very helpful

2026-02-05 via Tripadvisor
N
N1444JIangelam Solo travel
10
Recommended getaway
Pros:

Loved the ambience and premium service. The rooms are tastefully furnished and therapeutic. Amazing staff. Thanks Janice, Charles,
Norah, Agik, Jacinta for making my stay amazing.

2026-02-05 via Tripadvisor
1
194maureenm Couples
10
Paradise in Nairobi
Pros:

The tribe hotel is simply wonderful! We stayed 3 nights upon arrival in Kenya then an additional night after our safari trip. The staff go above and beyond, providing excellent service in all areas. The food is wonderful, lovely ambiance. Rooms are perfect, very comfortable with great amenities Cornelius was particularly helpful upon our arrival. The spa is excellent as well! I highly recommend the Tribe Hotel, will definitely return here

2026-02-02 via Tripadvisor
S
SaddyBITS NONE
10
The Best
Pros:

If you did not stay here in Nairobi on your way in to or out of the Mara, you need to come back again just to join the Tribe!

2026-02-01 via Tripadvisor
L
luy363 Friends getaway
10
nice hotel
Pros:

very good experience!nice hotel。
thank cornelius to help me pick my luggage to the room。the jiko restaurant is very delicious!

2026-02-01 via Tripadvisor
1
12kenyac Solo travel
10
Fantastic Voyage
Pros:

I selected The Tribe hotel for safety reasons and uniqueness of design and it didn't disappoint. The property was beautifully designed, my room was clean, spacious and well appointed. The location is gated and steps away from a mall. Wins all the way around!

Janice greeted me each day for breakfast in the concierge lounge. Her playlist and food variety had me ready for each day.

Cindy offered to set up all my excursions for me. I saw everything I wanted to see and she did all the planning. That included getting a massage and pedicure. The spa is a must!

I would recommend using their services for hotel/airport transport. I never would've had such an amazing time if I hadn't asked them to pick me up from the airport.

Charles and Joseph were amazing guides / drivers. Joseph took me on a safari that was one for the record books. We saw 4 of the Big 5 animals. The City Tour and Coffee Tour with Charles was a great way to see different facets of Nairobi.

And finally, Cornelius and Erick were always there to see me off, greet me when I returned and offer assistance with luggage or bags.

As a solo traveler, I felt safe and in good hands with this amazing staff.

2026-01-30 via Tripadvisor
S
stacey327 Couples
8
Lovely hotel but didn’t realize in a mall area.
Pros:

Beautiful hotel and lovely service/staff. My issue was that it was a bit far away and I didn’t realize it was located as part of a mall. Saw “cinabon” and “adidas” heading in to my hotel in Nairobi.

Easy to take Ubers, but West lands would have been a more interesting location to me.

2026-01-27 via Tripadvisor
4
495sabinav Business
10
Fantastic stay
Pros:

We had a great stay at Tribe for a 3 day workshop in January! The staff were amazing and we loved the food. They let us keep our bags at the hotel for the weekend when we went on safari and Rogers and Cornelius were so helpful and kind when we came back to pick them up.

2026-01-25 via Tripadvisor
A
andybon71 Business
10
No question a spectacular property.
Pros:

Staying here for a business trip for a week and already compelled to leave this review after two days. Top shelf all the way around. Great location, very safe and secure. Excellent accommodations with a high level of detail looked after in nearly every regard. Jiko restaurant has a broad and very American friendly menu. Hostess, Agnes and server Eugene each made me feel right at home. I will definitely be staying here for every trip to Nairobi!

2026-01-25 via Tripadvisor
S
stephanienV1205DT Friends getaway
10
Amaizing service
Pros:

The place looks amaizing.
The food was served in good portions snd very flavourful!
The service was a 5/5. D. Ngaithe served us very well.

2026-01-25 via Tripadvisor
F
F3238SCdanielm Couples
10
Superb Service
Pros:

Our service personnel D. Ngaithe was excellent.The food was delicious. I enjoyed soo much and its worth a referral.

2026-01-25 via Tripadvisor
C
Compass20783758429 Business
10
Wonderful Nairobi Experience
Pros:

The Tribe Hotel is a beautiful and elegantly crafted upscale hotel. Beyond its physical beauty and artful use of its landscape, the staff of Tribe hotel are its most precious offering. Special mention of Cornelius who went to great lengths to ensure my stay was absolutely perfect, including a tour of the nearby Village Market and sister hotel, Trademark Hotel. Thank you Cornelius. And thank you to all the staff for their beautiful smiles and warm assistance throughout my stay!

2026-01-23 via Tripadvisor