Tribe Hotel

Hotels
Independent
8.8 (251 reviews)
Limuru Road, The Village Market, Gigiri, Nairobi, 1333 , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free bicycles on site
Comprehensive recycling policy
Books
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Service confusion
Need for improvement in cleanliness

Categories

Cleanliness
8.19
No specific mention of cleanliness was found; a slight deduction is made due to some concerns in reviews.
Service
9.66
Exceptional service mentioned multiple times, with staff being friendly and attentive.
Location
9.2
Great location near shops and restaurants, received positive feedback from multiple guests.
Room Quality
8.65
Rooms described as cozy and exquisite; however, some guests mentioned a lack of workspace.
Amenities
8.68
Amenities mentioned positively, including a heated pool and good food options.
Value for Money
8.14
Value is perceived positively, but there were some reports of included services that were not honored.
Food and Beverage
8.69
Overall positive feedback regarding food with specific praises for certain dishes.
Overall Experience
9.16
Guests expressed a strong desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Indulge in the luxurious experience at Tribe Hotel, where elegance meets comfort in the heart of Nairobi's Gigiri.

Spa and Wellness
Rejuvenate your senses at our on-site spa offering a selection of massages, body treatments, and facials. Relax by the outdoor pool, unwind in the sauna, or stay fit in our 24-hour gym, all designed to enhance your well-being.

Gourmet Dining
Savor exquisite culinary delights at our restaurant, Jiko, or enjoy a casual bite at our coffee shop. With 24-hour room service and a vibrant bar/lounge, your dining options are endless.

Accommodations and Amenities
Stay in one of our 128 stylishly furnished rooms featuring Tempur-Pedic beds, premium linens, and complimentary minibars. Stay connected with free Wi-Fi and unwind with 40-inch LED TVs for your entertainment.

Don't miss out on the luxurious experience at Tribe Hotel; book your stay today!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 251 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.16
S
Salvatore solo_traveller it
10
Ottimo albergo, ideale per chi deve muoversi nell’area di Gigiri. Personale molto premuroso, struttura accogliente e mol
Pros:

Tutto curato alla perfezione

2026-04-28 via Nuitee
T
Tove couple no
9
En unik opplevelse
Pros:

Fantastisk flott utsmykket hotell , unikt.
Personalet var så utrolig fine. Vi ble virkelig godt ivaretatt. Maten var den beste vi hadde spist på vår treukers tur. Min sønn fikk kjøpt både skjorte og dressjakke takket være Brett, som også ga meg en rundtur på hotellet. Varm takk til dere alle.

Cons:

Badet var en glassvegg, så det var lytt med 2 personer på rommet. Svømmebassenget fristet ikke da det lå inntil restauranten tett på spisegjester.

2026-04-20 via Nuitee
T
Theo couple nl
8
Pleasent stay
Pros:

Staff at the reception and the restaurant is very friendly. The Room is spacious, clean and evry well designed. Overall the the interior and amenities are aligned with what you may expect from a 5 star hotel.

Cons:

At two occasions staff tried to enter the room without knocking the door, one time at around 6pm and another time at 6:30 in the morning. Something I have never experienced at any hotel.

2026-04-12 via Nuitee
J
Joaquim couple ao
8
2026-03-27 via Nuitee
R
rodneypH8686XO Business
10
Fantastic staff and hotel experience
Pros:

The staff consistently make our stay enjoyable, always going above and beyond to make us feel truly welcomed and valued as guests. We’d especially like to recognize Mo at the bar, Doreen, Leah, Janice, and Imelda at the front desk and lounge, as well as Peter and Tony. Special thanks as well to managers Brett and Barbara for their outstanding leadership and hospitality.

2026-03-25 via Tripadvisor
2
255yaap Business
10
Excellent experience 👌
Pros:

The Tribe was amazing. Cozy and warm with the best staff at your beck and call. I stayed for two weeks and they made my stay extremely comfortable. The customer experience was excellent, from the receptionists to housekeeping, they ensured u had a seamless experience and I thoroughly enjoyed my stay.

2026-03-19 via Tripadvisor
R
rvanbeers Family Coldwater, Severn Township, Ontario
10
A real find! (And overstated in hundreds of hotels)
Pros:

Fantastic stay! Unique hotel, awesome staff, extraordinary food and bar, great location. We had three rooms there for me, my wife and our two adult daughters. The Tribe was the perfect place to be in Nairobi.

2026-03-18 via Tripadvisor
F
FoodieVentures Solo travel Nairobi
10
Value for money!!!!
Pros:

Aesthetics @ "Jiko" restaurant is top tier! Cleanliness & Housekeeping too! Free access to VMX was a huge plus! Customer service was THE BEST: Special shoutout to all the kind chieftains who made me feel SO VERY welcome on my birthday weekend (Baraka, Jackie, Brett, Anna), Reservations (Nora), Security (Monica, Linet, Tony, Rogers), restaurant staff (Phillip, Doreen, Winnie), Housekeeping (Felix). Also, Charles & Cornelius! I made sure to remember their names cause their kindness & helpfulness touched my heart! BIG HUG! Such a kind GM as well! 1 tip please: Please add a shade at the parking, our cars are getting torched by the sun. Many thanks for the awesome welcome!

2026-03-15 via Tripadvisor
E
enyondo Business Lilongwe, Central Region
10
The Best ever
Pros:

This is by far the best hotel I have stayed in. From the moment I arrived, the hospitality was exceptional. The rooms were spotless, comfortable, and well equipped. The staff were extremely friendly and attentive, making sure that everything was perfect throughout my stay. I had a truly pleasant experience and I will definitely visit again in the near future without any hesitation.

2026-03-15 via Tripadvisor
S
Sarah family_with_children rw
9
It was fantastic and we‘ll be back
Pros:

The location, the design and the staff

Cons:

The design was sometimes not the most practical

2026-03-15 via Nuitee
6
600fauziat Business
10
Repeat traveller to NBO
Pros:

Beautiful hotel and very friendly and accommodating staff. They even made adjustments to breakfast service for Ramadan. Highly recommend the hotel and location.

2026-03-14 via Tripadvisor
N
Nomad04725150474 Business
10
The tribe experience
Pros:

Amazing experience and facilities and great help from recenptionist (Agik)

2026-03-13 via Tripadvisor
R
R5279HLfrankg Solo travel
10
Best hotel experience in years
Pros:

Beautiful hotel, clean, excellent accommodations. The staff is friendly and helpful. The room was clean and spacious with more than enough amenities.

2026-03-12 via Tripadvisor
J
jgreen2026 Business
10
Amazing and worthwhile stay!
Pros:

Tribe was a beautiful and well equipped hotel! Staff were friendly and very helpful. I will definitely be back.

2026-03-11 via Tripadvisor
M
mugishagwe Business Arusha, Arusha Region
10
My Stay at Tribe Hotel
Pros:

I had a great stay at Tribe Hotel. The hotel is beautifully designed, very clean, and offers a calm and stylish atmosphere. The staff were friendly and professional, and the service was excellent. Its location next to Village Market is very convenient for dining and shopping.

A wonderful experience overall—I would definitely stay here again. ⭐⭐⭐⭐⭐

2026-03-11 via Tripadvisor
W
W476ABmarioj Business
10
Glamorous
Pros:

Quite an enjoyable stay while at work,

2026-03-10 via Tripadvisor
J
Jeffffffffff Business Nairobi
10
A great stay despite the torrential rain!
Pros:

Highlight of my stay was the great work and warm smiles of the security team - Rogers, Linet, John and Tony and some others. Superb.

2026-03-10 via Tripadvisor
B
bloggershortnsweet Business Addis Ababa
10
Tribe Hotel should teach a customer service masterclass
Pros:

From the moment I made my reservation I was treated like a queen, until the second the driver walked me up to my terminal to drop me off. This hotel gets it. Gorgeous spot, lovely amenities, wonderful family of hotel staff and the best spa in nairobi.
I can’t wait to come back !

2026-03-06 via Tripadvisor
A
Ambassador672717 Business
10
Awesomeness
Pros:

This is my 3rd time at the Tribe and each experience has been unique. Never been to identical rooms, the team is awesome as always. Tony, Linet, Monica, Charles very friendly and hospitable. Enjoyed my meals too and thanks to the complementary shuttle to some of the destinations

2026-03-06 via Tripadvisor
K
khA765EY Business Brussels
10
oustandingly amaizing
Pros:

i just felt like home and surrounded by amazing people full of hospitality and kindness.
i liked the atmosphere of the hotel and the art that was displayed.

2026-03-06 via Tripadvisor