Tribe Hotel

Hotels
Independent
8.8 (251 reviews)
Limuru Road, The Village Market, Gigiri, Nairobi, 1333 , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free bicycles on site
Comprehensive recycling policy
Books
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Service confusion
Need for improvement in cleanliness

Categories

Cleanliness
8.19
No specific mention of cleanliness was found; a slight deduction is made due to some concerns in reviews.
Service
9.66
Exceptional service mentioned multiple times, with staff being friendly and attentive.
Location
9.2
Great location near shops and restaurants, received positive feedback from multiple guests.
Room Quality
8.65
Rooms described as cozy and exquisite; however, some guests mentioned a lack of workspace.
Amenities
8.68
Amenities mentioned positively, including a heated pool and good food options.
Value for Money
8.14
Value is perceived positively, but there were some reports of included services that were not honored.
Food and Beverage
8.69
Overall positive feedback regarding food with specific praises for certain dishes.
Overall Experience
9.16
Guests expressed a strong desire to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Indulge in the luxurious experience at Tribe Hotel, where elegance meets comfort in the heart of Nairobi's Gigiri.

Spa and Wellness
Rejuvenate your senses at our on-site spa offering a selection of massages, body treatments, and facials. Relax by the outdoor pool, unwind in the sauna, or stay fit in our 24-hour gym, all designed to enhance your well-being.

Gourmet Dining
Savor exquisite culinary delights at our restaurant, Jiko, or enjoy a casual bite at our coffee shop. With 24-hour room service and a vibrant bar/lounge, your dining options are endless.

Accommodations and Amenities
Stay in one of our 128 stylishly furnished rooms featuring Tempur-Pedic beds, premium linens, and complimentary minibars. Stay connected with free Wi-Fi and unwind with 40-inch LED TVs for your entertainment.

Don't miss out on the luxurious experience at Tribe Hotel; book your stay today!

Important information:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 251 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 9.16
6
600fauziat Business
10
Repeat traveller to NBO
Pros:

Beautiful hotel and very friendly and accommodating staff. They even made adjustments to breakfast service for Ramadan. Highly recommend the hotel and location.

2026-03-14 via Tripadvisor
N
Nomad04725150474 Business
10
The tribe experience
Pros:

Amazing experience and facilities and great help from recenptionist (Agik)

2026-03-13 via Tripadvisor
R
R5279HLfrankg Solo travel
10
Best hotel experience in years
Pros:

Beautiful hotel, clean, excellent accommodations. The staff is friendly and helpful. The room was clean and spacious with more than enough amenities.

2026-03-12 via Tripadvisor
J
jgreen2026 Business
10
Amazing and worthwhile stay!
Pros:

Tribe was a beautiful and well equipped hotel! Staff were friendly and very helpful. I will definitely be back.

2026-03-11 via Tripadvisor
M
mugishagwe Business Arusha, Arusha Region
10
My Stay at Tribe Hotel
Pros:

I had a great stay at Tribe Hotel. The hotel is beautifully designed, very clean, and offers a calm and stylish atmosphere. The staff were friendly and professional, and the service was excellent. Its location next to Village Market is very convenient for dining and shopping.

A wonderful experience overall—I would definitely stay here again. ⭐⭐⭐⭐⭐

2026-03-11 via Tripadvisor
W
W476ABmarioj Business
10
Glamorous
Pros:

Quite an enjoyable stay while at work,

2026-03-10 via Tripadvisor
J
Jeffffffffff Business Nairobi
10
A great stay despite the torrential rain!
Pros:

Highlight of my stay was the great work and warm smiles of the security team - Rogers, Linet, John and Tony and some others. Superb.

2026-03-10 via Tripadvisor
B
bloggershortnsweet Business Addis Ababa
10
Tribe Hotel should teach a customer service masterclass
Pros:

From the moment I made my reservation I was treated like a queen, until the second the driver walked me up to my terminal to drop me off. This hotel gets it. Gorgeous spot, lovely amenities, wonderful family of hotel staff and the best spa in nairobi.
I can’t wait to come back !

2026-03-06 via Tripadvisor
A
Ambassador672717 Business
10
Awesomeness
Pros:

This is my 3rd time at the Tribe and each experience has been unique. Never been to identical rooms, the team is awesome as always. Tony, Linet, Monica, Charles very friendly and hospitable. Enjoyed my meals too and thanks to the complementary shuttle to some of the destinations

2026-03-06 via Tripadvisor
K
khA765EY Business Brussels
10
oustandingly amaizing
Pros:

i just felt like home and surrounded by amazing people full of hospitality and kindness.
i liked the atmosphere of the hotel and the art that was displayed.

2026-03-06 via Tripadvisor
C
cossuth Business
8
Beautiful stay
Pros:

Grateful for a lovely stay at Tribe Hotel in Nairobi. The entire staff are special and it's truly a beautiful place to rest your head while in Nairobi.

2026-03-05 via Tripadvisor
L
Laineluxtravel Solo travel
10
Spectacular experience in Nairobi!
Pros:

I arrived in Nairobi and was immediately impressed by the Tribe Hotel. The guest services team—known as the Chieftains—were exceptional, helping me navigate the city from the moment I arrived to the moment I left. I enjoyed two wonderful massages at their spa, and one of the Chieftains, Brett, even took me for a run in Karura Forest, which was a truly beautiful experience.

The food was outstanding, and even the room service exceeded expectations. The team went above and beyond by carefully wrapping my art pieces and delivering them to me at the airport after I spent over a week traveling through Uganda and Rwanda.

I can’t wait to send my clients here—it’s the perfect place to stay before heading out on safari!

2026-03-01 via Tripadvisor
S
shayt516 Friends getaway
10
Excellence
Pros:

Winnie the waitress is amazing and welcoming,she made the experience lovely,her service as well, quite impressive.
Cornelius was such a gentleman for guiding us around.

2026-02-27 via Tripadvisor
1
143mjl Solo travel
10
I’m here to attend my friends wedding
Pros:

Very good experience. Nice hotel!

2026-02-25 via Tripadvisor
B
bounceb757 Family
8
Delicious Hot Chocolate
Pros:

We were coming from a weekend in Tigoni when it became both chilly and drizzly at 4pm so we decided to pop into the Tribe Hotel for tea. My pre-teen loved absolutely loved the delicious hot chocolate that was served even if it was not listed in the beverage section. Dennis the wait staff confirmed she could get it and voila! I ordered a pinotage that he recommended and it was a good choice.

2026-02-23 via Tripadvisor
C
captslayy Business
10
Amazing Experience
Pros:

The Tribe is one of my favorite hotels in the world. I would absolutely describe my time at the Tribe as a world class experience. The rooms are excellent and fully modernized. The food is delicious and always cooked impeccably well. The bartenders are very skillful and talented. Lastly, all the staff members are very friendly and make me feel at home.

2026-02-23 via Tripadvisor
A
angelol19 Solo travel
10
Feeling Home at the Tribe
Pros:

Tribe hotel was an incredible experience! From the sleek architecture to the natural decorations and traditional artwork. I would be wrong to not mention the incredibly kind assistance by all the staff. I would like to give a special thanks to staff members like Virginiah, James, Josphat, and Charles for their above and beyond attention to make my stay here truly remarkable!

2026-02-22 via Tripadvisor
D
dkebs13 NONE Nairobi
6
It was good but…
Pros:

Nice rooms. Small for a deluxe King package. Very limited privacy for the washroom if sharing. Was promised a complimentary decor and assorted chocolate since it was Valentines Day but it was not done. Anyway, staff were nice and helpful. Enjoyed my stay.

2026-02-21 via Tripadvisor
J
JohnTanzaM Business
10
Friendly employees
Pros:

Friendly employees, quite environment. But some employees at the front desk were rude to my guest.

2026-02-19 via Tripadvisor
M
minamim1129 NONE Tokyo, Tokyo Prefecture, Kanto
10
amazing stay
Pros:

The hotel was very stylish, and the food was delicious. The airport transfer to the hotel and the city tour of Nairobi were excellent. The staff were very kind and friendly, and we thoroughly enjoyed ourselves. Thank you for a wonderful trip.

2026-02-17 via Tripadvisor