Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Smelly rooms
Outdated amenities

Categories

Cleanliness
8.55
Rooms mentioned as smelly and outdated.
Service
9.55
Multiple reviews highlight friendly and helpful staff.
Location
9.55
Great location near the night market and beach.
Room Quality
9.05
Some rooms have beautiful ocean views, but some are noted as outdated.
Amenities
8.55
Pool and sauna issues mentioned; some outdated amenities.
Value for Money
9.05
Quality relative to price considered good, especially for dining.
Food and Beverage
9.55
Excellent seafood buffet and positive mentions of food options.
Overall Experience
9.75
Overall pleasant experience highlighted in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Spectacular Sea Views and Convenient Amenities

At Hotel Novotel Nha Trang, wake up to breathtaking sea views from the comfort of your modern room with a private balcony. Enjoy the outdoor swimming pool and on-site dining while being just steps away from the famous Nha Trang Beach.

Relaxation and Wellness

Unwind at the stylish spa or keep up with your fitness routine at the well-equipped gym. Let our attentive staff assist you with any needs you may have, ensuring a stress-free stay from check-in to check-out.

Delightful Dining Options

Indulge in international buffets at The Square Restaurant, offering stunning views of Nha Trang Bay. For a more casual setting, the pool and lobby bars serve up light snacks and refreshing cocktails, perfect for a relaxing evening.

Experience luxury and convenience at Hotel Novotel Nha Trang - book your stay now for an unforgettable seaside getaway.

Important information:

Please note there is a refundable incidental charge of USD 50 per room, per day will be charged upon check-in.

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For nonrefundable bookings, guests are required to present the same credit card used to guarantee your reservation and sign on the credit card slip upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for VND 1,072,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 282 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.75
T
Thao family_with_children vn
8
Pros:

Vị trí , nhân viên, tiện nghi , sạch sẽ, chỗ để oto

Cons:

Ăn sáng có cơm tấm ngon, còn lại ko ấn tượng lắm

2026-03-07 via Nuitee
P
priscillat989 Couples
10
Hotel with a great service
Pros:

We stayed in this hotel for 3 nights and were given an excellent room facing the sea. Of special mention is the breakfast service. I was not feeling well on the first day and the restaurant
manager Thanh noticed and then offered to make me a ginger tea. When I didn’t finish the noodle soup, she was proactive to ask if it was not good.
On the whole the service is attentive at the restaurant and check in as well.
The hotel is also near the night market and many good eateries 🙂

2026-03-04 via Tripadvisor
M
Marina couple de
9
2026-03-04 via Nuitee
V
veritas21c Family Seoul
10
More Than a Hotel — A Team That Truly Cares
Pros:

I previously wrote a review after an earlier stay because I was deeply impressed by the service. During this recent visit, I was reminded once again that my first impression was absolutely right.

Despite visiting after the flooding in Nha Trang, the hotel maintained a warm, calm, and highly professional atmosphere. What stands out most is not just efficiency, but genuine respect for guests. The hospitality here feels heartfelt rather than procedural.

I would especially like to express my sincere appreciation to Vy and all the staff members. What moved us was not the kindness of one individual alone, but the consistency of the entire team. Every interaction — across all departments — reflected the same attentiveness, balance, and quiet professionalism. The service was never overwhelming, yet always present exactly when needed. That balance is rare and truly admirable.

As an Accor member, we were generously assigned a high-floor room with a beautiful view. However, when we mentioned that we had fond memories of staying on a particular lower floor during a previous visit, our request was graciously accommodated without hesitation. This kind of thoughtfulness cannot be created by manuals alone — it comes from people who genuinely care.

The true value of this hotel lies in its people. At checkout, we found ourselves unexpectedly emotional — not because we were leaving a hotel, but because it felt like saying goodbye to something warm and meaningful.

Accor and Novotel are truly fortunate to have a team like this. Vy and all the staff members embody the spirit of the brand. I sincerely hope they receive the recognition and appreciation they deserve, as they are the ones who bring the brand to life.

We will definitely return.

2026-03-03 via Tripadvisor
H
HUU DUNG couple vn
8
2026-03-03 via Nuitee
S
Simon couple de
7
Gutes Hotel in zentraler Lage, leider etwas in die Jahre gekommen.
Pros:

Lage war super direkt in der belebten Umgebung
Strand direkt gegenüber, mit Liegen.

Großes Frühstücksbuffet an dem jeder etwas findet in guter Qualität.

Cons:

Man konnte auf dem Balkon sein eigenes Wort nicht verstehen, es ist wie ein Schallfänger, brutal laut!

Das Hotel selbst hat nur 12 Liegestühle am Strand, die sind schnell weg.

Wir hatten 2x Stromausfall, einmal auf unserer Etage und einmal im Eingangsbereich.

Alles in allem etwas in die Jahre gekommen.

2026-03-02 via Nuitee
R
Relax55952951358 Solo travel
8
Holiday at Nah Trang Novotel
Pros:

I stayed at the Novotel Nha Trang from January 27th to February 11th, 2026. The rooms are comfortable and modernly furnished.

The breakfast buffet is very good, with a wide selection of food and drinks, Therefore, a big compliment to the organizers of the breakfast buffet. The staff is friendly and helpful in every way..The hotel is very centrally located, and everything you need is easily accessible on foot, such as restaurants, laundry, shops, etc.
The only annoyance is the four-lane road separating the hotel from the beach and beach-promenade. As there were no traffic lights and no pedestrian overpasses or underpasses, near the hotel you had to weave your way through the flowing traffic every day to get to the beach. Otherwise, I would have given it five stars. The city administration needs to do something about this.

2026-02-27 via Tripadvisor
family_with_children kr
10
2026-02-24 via Nuitee
H
HA THI KIM family_with_children vn
9
Pros:

Khách sạn có từ lâu nhưng mọi thứ nhìn như mới, sạch sẽ, drap, khăn tắm trắng tươi, nhân vui vẻ, nhiệt tình. Ngay gần tháp trầm hương, chợ đêm, quán bar, cà phê ( Sailing club, Chốn bình yên, Bốn mùa...), băng qua đường là có thể tắm biển, đi dạo biển, ngắm bình minh... nên rất tiện lợi. Nhóm mình đi vào dịp tết còn được nâng cấp phòng miễn phí

2026-02-23 via Nuitee
E
Eric solo_traveller ch
9
Classe, sympa, propre a revenir 👍
Pros:

Tres propre , personnel au petit soin, restaurant tres tres bien , bon emplacement, parking auto et moto . Tout OK

Cons:

RAS

2026-02-22 via Nuitee
R
rdA9412GC Solo travel
10
Hotel experience Novotel Nha Trang
Pros:

I stayed there from January 27th, 2026 to February 11th, 2026, a total of 15 nights. The rooms are modern and comfortably furnished. The breakfast buffet is excellent and leaves nothing to be desired, and the hotel staff is friendly and helpful in every respect.

I would especially like to commend the dedication and helpfulness of the following individuals: FBM=Tu, RM=Than, and ARM=Man. They went to great lengths to make my stay as pleasant as possible.

The hotel is very centrally located, with everything a vacationer needs such as restaurants, laundry, shops, etc. everything is easily accessible on foot. Night owls who enjoy nightclubs or discos will also find everything close by.

2026-02-18 via Tripadvisor
I
Igor extended_group ru
10
Pros:

Очень внимательное и предупредительное отношение персонала, комфортные номера, отличный завтрак и великолепное расположение у океанского пляжа. Для нашей компании 10 человек был заботливо организован трансфер из аэропорта и обратно. Отдых прошел на высшем уровне.
Весьма рекомендуем всем. :)

2026-02-11 via Nuitee
E
Erika couple sk
10
2026-02-11 via Nuitee
M
michellerX205NM Family
10
Amazing coffee and service
Pros:

Best Vietnamese coffee in the world. Service was amazing so helpful. Food delicious
Thank you
Thanh - restaurant manager
Nhat - barman
Vietnamese- server

2026-02-07 via Tripadvisor
H
henryl437 Couples
10
Never in my dreams did I expect a Novotel trip so warm and fulfilling.
Pros:

Not since Novotel Bangkok Siam Square in the time of GM Sagar Naker (2014-2022) did we expect another Novotel nearly as warm and fulfilling. Novotel Nha Trang came as a huge surprise last week. There to greet us in person were two GMs. One was the vivacious Outgoing GM (Mrs) Nguyen Thi Thu Phuong; the other Incoming GM Truong Ngoc Thuy Anh, no less a lady for a hotelier, 17 years experience. Both founding pillars since 2009. In 30 minutes, they won us over completely. We knew it was going to be thoroughly enjoyable in this 4-star establishment - facilities-wise, food-wise and people-wise. Little did we imagine it would turn out to be the finest Novotel for us in the entire Accor network, after our experience with GM Sagar Naker. The entire team was at our disposal, from DFB Tu, Executive Chef My Hanh and Sous Chef Vu, to RM Thanh, RS Ngoc Ne, BM Man and RC Huong. All lovely people, in unity and harmony. Software that makes hardware work. That's the Novotel we can call 'home'.
If you have room for us, we'll be back, next Tet.

2026-02-03 via Tripadvisor
M
Meander57990773376 Family Melbourne, Victoria
10
Perfect Vietnam experience
Pros:

The Novotel was awesome, a very comfortable bed after a whole day walking around and seeing the sights. Starting out with the breakfast team in the restaurant, the F & B manager Mrs Tu and restaurant manager Mrs Thanh who catered to our every need and ensured I had enough gluten free options as I am coeliac and that we were happy with our meal selections. And a very special mention to two girls Ms Huong (captain) and Linh Truc who also ensured we were well looked after. A fantastic team at Novotel from front desk through to the restaurant, we'll definitely return in the future 150%.
Shane and Andrea Mitchell

2026-01-30 via Tripadvisor
M
m0namuj Couples
10
I very impressed with the breakfast.
Pros:

I’m very impressed with the breakfast service at Novotel Nha Trang. The staff, especially Miss Thanh , were polite, attentive, and took great care of us throughout. Thank you very much!”

2026-01-29 via Tripadvisor
S
Stephanie couple us
9
Love it
Pros:

The service was outstanding. Great location in the middle of town. Great happy hour and very reasonable

Cons:

Property is older but is well maintained

2026-01-28 via Nuitee
H
hermanbb2013 Couples Amsterdam, North Holland Province
10
Sea view hotel, welcoming and friendly
Pros:

We stayed 5 nights in this hotel and we really appreciated a lot. The communication by email (to arrange transfer from airport to hotel) was efficiënt, with very fast reply. The welcome was warm and check in was fast. We had a spacious room, beautiful view over the sea and the promenade. The breakfast is really good, with welcoming and helpful staff. Mrs Min was very friendly, with a nice talk every morning. Lots of choices in warm and cold good, fruits, etc. The staff at reception are really helpful. We can recommend this hotel without any worries 😀

2026-01-27 via Tripadvisor
H
Hugh couple gb
9
Hotel does try
Pros:

Most things

Cons:

Unfortunately properties can be ruined by their guests. Vultures in the breakfast lounge stuffing bags with food fruits whatever they could walk out with
Booked seafood night. Omg coaches pulling up with hungry blinkered people who had an hour to eat then back on the coach. They could eat

2026-01-27 via Nuitee