Hotel du Vin & Bistro Poole

Hotels
Malmaison & Hotel du Vin Hotels
9 (123 reviews)
Thames Street, Poole, England, BH15 1JN , Poole , GB

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Beautiful location
Spacious rooms
Excellent restaurant
Cons:
Issues with reception service
Older room decor needs updating

Categories

Cleanliness
7.89
Some concerns raised about cleanliness and upkeep in older rooms.
Service
8.86
Delightful restaurant staff mentioned, but service at reception was problematic.
Location
9.4
Fantastic location to the quay and town.
Room Quality
8.85
Room described as spacious, clean, and with a comfortable bed.
Amenities
9.38
Great shower facilities in large bathroom.
Value for Money
8.84
Hotel is not cheap but provides good value for the cost.
Food and Beverage
9.39
Restaurant received excellent feedback from guests.
Overall Experience
9.36
Overall, a beautiful and grand hotel with an enjoyable visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:39

Property Description

Luxurious Dining Experience - Indulge in exquisite British cuisine at Bistro du Vin or enjoy 24-hour room service at your convenience. Unwind at the bar/lounge with your favorite beverage.

Convenient Amenities - Enjoy complimentary wireless internet, wedding services, and tour assistance. Benefit from services like dry cleaning, luggage storage, and a 24-hour front desk.

Ideal Location - Explore nearby attractions such as Poole Museum and Poole Quay. With Poole Harbour just a short distance away, you're perfectly situated for waterfront adventures.

To experience the best of Poole from a stylish and eco-friendly setting, book your stay at Hotel du Vin & Bistro Poole today!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9
Based on 123 reviews
Cleanliness: 7.89
Service: 8.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
W
Wesley
8
Pros:

Always a good stay here. Room was nicer than the last time we visited, staff are always friendly although the young waitress seemed very quiet. I had to ask her to repeat herself several times as i couldnt hear her. Other than that its a great stay. The bar staff are good and makes a wicked whiskey sour. Well worth a try. Parking is a waste of time. Only 6 spaces so you will be lucky.

2025-10-12 via Nuitee
J
James
10
Pros:

Lovely hotel

2025-10-02 via Nuitee
R
Rodger
8
Pros:

Room high up which gave views over back of hotel but … windows steamed up and a challenge to open
General decor and style of HdV was brill and staff v v good
Enjoyable visit

2025-09-27 via Nuitee
M
Melissa partner
10
Pros:

Beautiful room. Restaurant was excellent

2025-09-16 via Nuitee
L
Lindsey
10
Pros:

The Hotel du Vin is not cheap, but you get what you pay for. Our room was spacious, clean and airy. The bed was comfortable and the linen was crisp and white. We had a fantastic hot and powerful shower in a large bathroom.

2025-08-15 via Nuitee
B
Bridget family
6
Pros:

Older rooms and carpet needs updating.

2025-08-02 via Nuitee
D
Diane
10
Amazing Hotel
Pros:

Such a beautiful and grand hotel. Practically perfect in every way.Fantastic location to the quay and town.Loved everything about it

2025-08-02 via Nuitee
R
Richard
8
Pros:

Delightful restaurant staff.

2025-07-28 via Nuitee
D
Debbie
4
Pros:

Poor reception staff who didn’t want to talk to a female, but kept talking to my husband.
When we needed support with the air con nobody answered the phone!

2025-07-08 via Nuitee
B
BILL
10
Pros:

It was quirky but excellent

2025-07-03 via Nuitee
R
Rich
10
Pros:

Went away for one night for our wedding anniversary room was beautiful reception she couldn't do enough for us breakfast was excellent would highly recommend this hotel



2025-06-16 via Nuitee
J
John
10
Pros:

Excellent as always

2025-06-05 via Nuitee
K
Kevin
8
Pros:

Nice hotel well located in centre of Poole Breakfast is great

2025-06-02 via Nuitee
V
Verified traveler
10
A real find
Pros:

Recently renovated historic property in stunning Windsor Park setting. Superb staff who are extremely warm and helpful - going far beyond the hospitality of good hotels. Rooms were very comfortable although it could be a bit warm (given unusually warm weather and a lack of ac, something typical in the area). The biggest disadvantage is the steep stairs to access the rooms, although the staff readily assist guests with luggage. The food at the restaurant was delicious, and the atmosphere of the outdoor patio enchanting.

2025-05-29 via Nuitee
R
Roger
8
Pros:

I booked at the last minute. The staff were excellent but I couldn't phone to the reception desk.

2025-05-20 via Nuitee
H
Heather partner
10
Pros:

Beautifully decorated hotel.

2025-05-12 via Nuitee
I
Ian
6
Average Hotel
Pros:

Hotel is in a fantastic location, however it is a little tired, the car park is not very large and hard to get in and out of, overall it is just an average hotel with a large nightly fee.

2025-05-12 via Nuitee
W
W
10
Pros:

Amazing staff

2025-05-09 via Nuitee
V
Verified traveler
8
Overall very nice.
Pros:

Staff very friendly and service great at breakfast.
Room was clean and tidy and bed was comfy the TV worked and there was an option to cast to the TV. Didn't do this but there was an option.
Room was a bit of a let down for a 6ft3 person the ceiling was too low and I hit by head on the smoke alarm, the shower was too low too. Windows were difficult to open as they hit the table and ceiling.

2025-05-08 via Nuitee
T
Timothy partner
8
Pros:

The hotel has an excellent restaurant with a decent menu. The bar is okay, but the intimate snug is lovely as is the wine tasting room.

2025-04-29 via Nuitee