Quest Albury

Hotels
Quest Apartment Hotels
8.7 (1530 reviews)
550 Kiewa Street , Albury , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable accommodations
Cons:
Staff attitude needs improvement
Pillows too soft
Minor cleanliness issues with previous client's rubbish

Categories

Cleanliness
8.33
Generally clean and well-maintained, though some noise concerns reported.
Service
9.1
Staff are friendly and helpful, with some comments on attitudes needing improvement.
Location
9.14
Great location with easy access to shops, parks, and cafes.
Room Quality
8.59
Spacious and comfortable rooms, some noise from adjoining doors reported.
Amenities
8.62
Good amenities including kitchen facilities, but missing some bar options.
Value for Money
8.58
Good value with access to needed facilities.
Food and Beverage
8.43
Convenient café available, though some issues with in-room supplies.
Overall Experience
8.8
Positive overall experience, with several aspects exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:37

Property Description

Luxurious Accommodation
Enjoy contemporary décor, flat-screen TV, fully equipped kitchen, and laundry facilities in every room.

Dining and Entertainment
Indulge in local specialties and international dishes at Q Manhattans, accompanied by selected wines and live piano performances.

Relaxation and Convenience
Unwind at Endota Spa with various treatments, while enjoying free WiFi and covered parking.

Book your stay at Quest Albury for a perfect blend of luxury, comfort, and convenience in the heart of Albury's CBD.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ABX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People 2 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1530 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.43
Overall Experience: 8.8
J
Josh family_with_children au
7
Comfortable, but could be cleaner
Pros:

The room was great, very spacious and comfortable. The reception staff were very friendly and welcoming.

Cons:

The room could have been a bit cleaner, especially the bedding as a cloud of dust came off the pillow when I laid down on it.

2026-03-14 via Nuitee
T
Tanja couple ch
8
2026-03-14 via Nuitee
A
Annemarie couple au
8
Clean, convenient location
Pros:

Very convenient location yet quiet. Good, free parking. Breakfast at restaurant outside was very good

Cons:

Long walk down corridor to our room!

2026-03-14 via Nuitee
F
Fraser solo_traveller au
5
Well located, all the trimmings, badly compromised by non-soundproofed link door between apartments
Pros:

Great location, modern room and facilities, excellent cafe attached, lovely reception staff

Cons:

Whole experience compromised by design which includes non-soundproofed link door between (at least some) apartments. This means your amenity (and sanity, for that matter) is largely in the hands of your immediate neighbour. If you have screaming ratbags nextdoor, there's a real problem. You have no way of knowing if they're going to calm down by 9.30 say, until 9.30 comes around. Management needs to install polite advisory signs in the rooms, and protocols for noise restraint after 8.30 say.

2026-03-14 via Nuitee
B
Brent solo_traveller au
8
2026-03-14 via Nuitee
C
Carolina couple au
8
Pros:

Location is fabulous, walking distance to everything in Albury. Good Gym if needed.

2026-03-14 via Nuitee
D
David couple au
10
Happy happy
Pros:

After the accommodation in Melbourne this was exceptional

Cons:

Nothing

2026-03-13 via Nuitee
K
Kelly extended_group au
10
2026-03-13 via Nuitee
S
Steven extended_group au
10
Excellent excellent excellent
Pros:

Nothing I didn’t love

Cons:

Zero

2026-03-13 via Nuitee
C
Chris couple au
9
Cons:

Card didn’t work

2026-03-13 via Nuitee
R
Robert solo_traveller au
8
Pros:

Nice stay. Staff were nice at reception which was refreshing.

2026-03-13 via Nuitee
J
Jessica extended_group au
5
Cons:

Booked a room with single beds which said was available at the time on website, they said I had been upgraded because my request however got to my room and there was one double bed, there was a bedroom that was locked I called the girls at the front if they could unlock it they said yes and then we got back at night and didn’t happen we had to share a bed.

2026-03-12 via Nuitee
K
Karyn couple au
9
Clean, comfortable and in a good position to town.
Pros:

Renee in reception was very nice and very helpful. Our room was clean and tidy. Bed was comfortable.

Cons:

The only negative was the shower recess could use an update.

2026-03-12 via Nuitee
J
James solo_traveller au
9
2026-03-11 via Nuitee
W
Warren couple au
8
Will come back again
Pros:

Location cleanliness

Cons:

Location

2026-03-11 via Nuitee
C
Catherine family_with_children au
9
Great 1 night stay
Pros:

Location was perfect, staff was great. Our room was clean, updated and had everything you could need.

Cons:

Car park facilities could be improved.

2026-03-11 via Nuitee
J
Janet couple au
9
Pros:

The staff were friendly and very helpful

2026-03-11 via Nuitee
C
Colleen couple au
9
2026-03-11 via Nuitee
H
Hamish couple au
8
Pros:

Free parking onsite, modern rooms

Cons:

Only have adjoining rooms, but noise wasn’t an issue

2026-03-10 via Nuitee
D
daniel extended_group au
10
Pros:

Excellent service

Cons:

It was all excellent

2026-03-10 via Nuitee