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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Express check-out
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Newspapers in lobby (surcharge)
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Area shuttle (surcharge)
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Long-term parking
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Steam room
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Fitness facilities
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Conference space
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Golfing nearby
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Express check-out
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Meeting rooms
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Wedding services
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Express check-in
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Golf lessons available nearby
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Tours/ticket assistance
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Wheelchair accessible parking
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Area shuttle (surcharge)
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Long-term parking
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Free self parking
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Newspapers in lobby (surcharge)
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Reception hall
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Secured parking
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Wheelchair-accessible on-site restaurant
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Handrails in hallways
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Handrails in stairways
Review Highlights
Categories
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Property Description
Lavish Outdoor Amenities
Indulge in a choice of 3 outdoor swimming pools, sauna, and a well-equipped fitness center for a rejuvenating getaway.
Delectable Dining Options
Savor exquisite meals at 2 onsite restaurants or opt for cozy in-room dining. Complete your day with a refreshing drink at the bar/lounge.
Convenient Facilities
Benefit from complimentary Wi-Fi, concierge services, and wedding amenities. Plus, enjoy easy access to nearby attractions with the area shuttle service.
Immerse yourself in the serenity of beachfront living at Best Western Plus Luna del Mar. Book now for an unforgettable stay by the sea.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Property Policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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Pets
Service animals not allowed
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General
Guests are provided with free hand sanitizer
Property policies
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Pets
Pets not allowed
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Sustainability Certifications
Property confirms they are implementing guest safety measures
-
General
Individually-wrapped food options are available for breakfast
-
Pets
Service animals not allowed
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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Accessibility
No elevators
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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General
Property follows sanitization practices of Safe Travels (WTTC - Global)
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General
Property is cleaned with disinfectant
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Shield between guests and staff in main contact areas
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Location
Guest Reviews
Everything was so nice, thank you!
This is a nice budget hotel located in a nice area.
Bueno
It was an interesting stay. Loved the staff, Jennifer in the restaurant and Elsa...well we just loved each other! Hotel needs work though, not up to Best Western Plus standards. No breakfast included and no hot water for most of our stay. Where is the plus?
El ceviche es aceptable, pésima atención, nunca fueron para ofrecer servicio a la alberca ni a la playa, el lugar esta muy deteriorado. No aceptan tarjeta debito y no pueden cobrar con tarjeta de crédito. Porque no cargar a tu cuarto y al final pagar la cuenta? Es muy inconveniente traer efectivo o tarjeta en la playa
It’s an old building that doesn’t have an elevator. Most of the amenities didn’t work, like the iron or the phone. We asked for new ones and they never gave us another one
Overall the rooms are in very bad shape. Internet did not work well. They didn’t recognized my membership points. Beds also were not good . Gas for calefacción was unstable .
Room was dusty and floors were dirty other than that stragglers is really friendly and it’s a very safe area.
No elevator and to many stairs to get to my room.
Wasn’t very clean. Lots of maintenance work happening while we were there, so it was quite noisy. Tried to use the in-room safe, but it was literally GLUED to a shelf and came right off!! Room itself was tiny and not very clean.
The hotel was in a nice area. Staff was nice the only thing is that if booking through Expedia breakfast is not included. The rooms were clean just needs a little extra in bathrooms.
Great location
Overall wasn’t a pleasant experience
Cuando nos dieron la habitacion teniamos una TV que no tenia senal y me dijeron cuando llame a recepcion que estaban arreglando cableado del la compania de cable y estaban arreglando eso,salimos ala playa y por la noche que llegamos ala habitacion volvi a llamar y me dijeron lo mismo que solo internet servia y baje para comentarlerles que en otros cuartos se veia la TV y me dijeron que solo you tube y nexflix agarra y le dije que al menos que vieramos esas programaciones,por lo cual la recepcionista se dio cuenta que la TV que teniamos era muy vieja y ni eso se podia ver por lo cual llamo con alguien para poder agarrar otra television de otra habitacion y llevarla a nuestra habitacion Andrea le doy review por que hizo todo para que estuvieramos bien en nuestra estadia lo que las del turno de la tarde cuando llegamos no hicieron nada.
Y tambien al llegar a mi hermana la hicieron esperar 30min por su habitacion y despues le dicen que tardarian 15 min mas por lo cual mi hermana les dijo mis hijos tienen mucho calor aqui afuera en donde nos tienen en la sala de espera dame alguna que tengas disponible lo cual le dieron una habitacion super chica.
Mala experiencia tuvimos desgraciadamente.
This is a one estar hotel. Unless there isnt a other option, this hotel would be in the Last place. 1. WiFi doesnt work 2. It does not have elevador, climbing the stairs carey suitcases3. Does not work aa 4. Bathroom ver y untidy
Very clean facility and quiet
Restrooms and towels weren’t clean, the whole room had a nasty smell, and I paid for a room with a view to the beach and got a different one.
They charge 56 for used the towel for pool , tell just a voucher but charge going in to my credit card…
I didn't like, you had to leav a deposit for pool towels, we bought pizza form, the restaurant it was so grease we where unable to eat it, bad food
Rooms were acceptable, dated rooms but clean, hot water was lukewarm the first 2 days. Pool towel service was subpar, paid a deposit for towels for a family friend f 4 only to find out a single towel was available. Towel service was late the following day past noon. Restaurant was ok, not much food variety and the fish was not fresh.
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