The Moran CITYCENTRE

Hotels
9.2 (867 reviews)
800 Sorella Court North , Houston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Excellent breakfast options
Cons:
Issues with hot water
Negative experiences shared by other guests

Categories

Cleanliness
8.31
Some guests reported issues with cleanliness, including a large spill on the elevator.
Service
9.08
Customers praised the overall service but noted specific instances of poor responsiveness.
Location
9.82
The location was highlighted positively with surrounding amenities.
Room Quality
9.27
Rooms were described as spacious and comfortable with a positive atmosphere.
Amenities
9.3
Amenities were well-received, including dining options and in-room services.
Value for Money
9.26
Guests felt that the overall experience justified the price.
Food and Beverage
9.31
Breakfast and dining experiences were positively reviewed.
Overall Experience
9.28
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:35

Property Description

Luxurious Accommodations

Indulge in upscale comfort at The Moran CITYCENTRE, situated in the vibrant Energy Corridor. Each room boasts a 49-inch LED TV, complimentary WiFi, and a cozy work desk. Slip into a plush bathrobe provided for your relaxation.

Relaxation and Recreation

Unwind at the outdoor lounge by the fireplace in our on-site bar or take a refreshing dip in the outdoor pool. Pamper yourself at the spa or maintain your fitness routine at the well-equipped gym. Our attentive staff is at your service with 24-hour room service, doorman, and bellman services.

Convenient Location

Explore nearby upscale shopping and dining options or venture to Downtown Houston and sports venues just a short drive away. With George Bush International Airport in proximity, your journey to luxury begins at The Moran CITYCENTRE.

Important information:

Please contact the property for details in case you are booking 10 rooms or more.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 1 year old and over stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 867 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
B
Byron extended_group us
5
Not worth the high price.
Pros:

Great location to City Centre

Cons:

Hotel entrance difficult to find.
No available water, not even to purchase. Only in room bottle for $8. For the price of the hotel, breakfast options other than the resteraunt would be nice.

2026-04-11 via Nuitee
I
I2125FDstevee Business
10
Fantastic Stay for Work Conference
Pros:

The Moran Hotel was a truly comfortable and remarkable experience. Every detail of my stay was perfect, the staff were meticulous and the room was comfortable. This is the type of stay I find memorable because no detail was left unconsidered. The location and parking are great and the in hotel services are well above average.

2026-04-09 via Tripadvisor
K
K1426NNrc Family
10
Excellent service, event coordination, and venue
Pros:

We celebrated our parents 60th wedding anniversary and stayed for the weekend. The staff were friendly and accommodating. The venue was beautiful. Amine at the front desk answered any questions or concerns and addressed them promptly. Nicolle, the event coordinator, did a fabulous job at overseeing and executing our event.

2026-04-04 via Tripadvisor
S
Samira couple us
10
2026-04-02 via Nuitee
O
offirc2026 Friends getaway
10
Visit
Pros:

I had a great time visiting the Moran! Everyone was genuinely so nice and helpful. From Jessica at the Front Desk to Marvin the engineer! Great team!

2026-03-31 via Tripadvisor
A
amandasZ7215JD NONE
10
A lovely stay in City Centre
Pros:

This hotel was lovely. Our room was clean and spacious. The air conditioner had the perfect white noise for sleeping and the beds were comfortable . The gym was stocked with water and clean. There is a patio overlooking a lawn in city center that is a great place to have a drink. The hotel is in the best location, surrounded by restaurants and shopping. All of the staff were friendly. It was our first time staying in the hotel and we will be back!

2026-03-31 via Tripadvisor
P
Paradise60636010770 Couples
10
Amazing Experience and Customer Service
Pros:

Amine, Jessica, and Liz were such a delight! They made our stay so hospitable & their service was incomparable. Thank you- will definitely return!!

2026-03-30 via Tripadvisor
I
iancA3539AA Solo travel
10
Third Times A Charm.
Pros:

Third time in. Vibe is perfect. I actually just come here to get work done because the vibe and views are so perfect. I don’t even use headphones.

When I’m alone liz makes both great cocktails and company this review is long overdue.

Would bring friends because this is a great spot to have deep convo’s and connect with your people.

Side Note: Amine always looks fresh. . . It’s impressive. Maybe he’ll give me some tips.

2026-03-30 via Tripadvisor
F
fatima couple us
8
Why stay was amazingly comfortable.
Pros:

Everything was great!! I truly enjoyed the location of the hotel.

Cons:

I had no problems

2026-03-30 via Nuitee
N
Nomad36009537113 Business
10
Unforgettably great
Pros:

Service ⭐️⭐️⭐️⭐️⭐️
What truly made the experience stand out, was the incredible service—especially from Amine, the concierge. He went above and beyond to ensure everything about my visit was seamless. Whether arranging transportation, or simply checking in to make sure everything was going well, his genuine kindness made a huge difference.

The hotel⭐️⭐️⭐️⭐️⭐️
spotless, stylish, and relaxing, with tons of amenities you could hope for. it was the personal touch and dedication from staff like Amine that turned a good stay into an unforgettable one.

2026-03-29 via Tripadvisor
4
444alexandriae Solo travel
10
Gemstone 💎
Pros:

I stayed at this hotel for a girls’ getaway, and it was exactly what we needed. From the moment we arrived, we felt welcomed, comfortable, and—most importantly—safe. Amine was friendly and attentive, always available and genuinely helpful without being intrusive. He made sure anywhere we went in city centre we were well taken care of.
The hotel itself was clean, well-lit, and had great security measures in place, which gave us peace of mind throughout our stay. Whether we were coming back late from a night out or just relaxing on the property, we always felt secure and safe.

Our room was spacious, stylish, and perfect for a group—plenty of room to get ready together and unwind. The amenities were a big plus too, especially the common areas where we could hang out and enjoy each other’s company.

Overall, this hotel made our girls’ trip stress-free and memorable. If you’re planning a getaway with friends and want a place where you can relax, have fun, and feel safe, this is definitely a great choice.

2026-03-29 via Tripadvisor
O
O5183DEgeraldc Family
10
relaxing and fun weekend
Pros:

had tons of fun this weekend fantastic hotel! AMINE took care of all my worries from the moment I stepped into the lobby , he made all my concerns disappear and created a welcoming and exciting atmosphere for me and friends!

2026-03-29 via Tripadvisor
S
ssgnyteriac Couples
10
Hotel
Pros:

Amine was the best , special thanks to him for taking care of me and my friends while we stayed at the hotel . Best service ever !

2026-03-29 via Tripadvisor
3
30priscillay Friends getaway
10
Hotel
Pros:

Amine provided me and my friends the best customer service ever ! I highly recommend this hotel when in Houston . I will be back see you soon amine !!

2026-03-28 via Tripadvisor
R
ronellt2024 Solo travel
10
Hotel guest
Pros:

Amine made this hotel experience unforgettable for us . He provided me and my friends great service and great recommendations. Will definitely be back !

2026-03-28 via Tripadvisor
B
bertiet2025 Family
10
Great service
Pros:

Amazing service! Shout out to Amine, David & Destiny for the exceptional friendliness and attention to detail!

2026-03-28 via Tripadvisor
8
881bryanat Family
10
We love The Moran!
Pros:

Very clean and the staff is super professional. This is our second time here! Shoutout to Amine, Destiny, and David for helping make this experience enjoyable.

2026-03-28 via Tripadvisor
L
lawrencesQ210SJ Solo travel
10
Great experience and excellent associate
Pros:

Amine, the associate at the front desk was a tremendous help. Fixed a mistake I made on my end, and got me into my room quickly free a long day and in need of some rest.

2026-03-28 via Tripadvisor
3
35mitar Friends getaway
10
Best Bartender
Pros:

Destiny, the bartender was amazing! I love her she so generous and her drinks was amazing !
She did a great job ! She is very attentive and gave great recommendations! Five stars service !

2026-03-27 via Tripadvisor
N
Navigator02898873316 Friends getaway
10
Destiny is the best bartender ever!
Pros:

Destiny is the best bartender ever! Best bar experience ever!

2026-03-27 via Tripadvisor