Astoria Plaza

Hotels
Astoria
8.2 (163 reviews)
15 J Escriva Drive, Ortigas Business Dis, Pasig, Manila, 1605 , Pasig , PH

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Internet access in public areas - surcharge
Breakfast available (surcharge)
Safe-deposit box at front desk
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Great service
Clean and spacious rooms
Cons:
Some minor cleanliness issues
Slight maintenance concerns

Categories

Cleanliness
7.91
Most reviews mention clean rooms; however, slight issues with maintenance were noted.
Service
8.38
Staff consistently praised for being accommodating, helpful, and friendly.
Location
8.42
Convenient location highlighted by multiple reviewers.
Room Quality
8.37
Rooms described as cozy, spacious, and well-maintained.
Amenities
8.1
Amenities such as buffet breakfast and room service received positive feedback.
Value for Money
7.86
Value perception supported by good service and quality stays, but slight concerns mentioned.
Food and Beverage
8.41
Food quality noted as very good and delicious in various reviews.
Overall Experience
8.18
Overall positive experiences highlighted, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:58

Property Description

Welcome to Astoria Plaza, your perfect urban retreat in the heart of Pasig.

Recreation and Relaxation: Dive into our refreshing outdoor pool after a day of exploring the city, and enjoy the soothing ambiance designed for your relaxation.

Culinary Delights: Savor exquisite Japanese cuisine at Minami Saki, or treat yourself to convenient room service. For quick bites, our coffee shop serves delightful snacks, while kids aged 5 and under enjoy breakfast on the house.

Comfort and Convenience: Each of our 131 air-conditioned rooms comes equipped with kitchens, ensuring you feel right at home. Stay connected with complimentary Wi-Fi, and enjoy round-the-clock concierge services for all your needs.

Experience luxury and convenience at Astoria Plaza – book your stay today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.2
Based on 163 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.42
Room Quality: 8.37
Amenities: 8.1
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.18
C
chellap2026 Family
10
Old but gold!
Pros:

We stayed here for the holidays and the experience is a memorable one. This is our favorite childhood hotel. Best service, great breakfast and well-maintained. We will be back again for sure!

2026-01-03 via Tripadvisor
K
K8993WWcjs Friends getaway
10
Relaxing experience
Pros:

Very accommodating staff with excellent service.
Daveson Sabando has been very nice , helpful and kind. he has been guiding us almost everyday. The room was spacious and clean with beautiful view. I was able to request late check out easily too. Convenient location.

2025-11-16 via Tripadvisor
1
11lesa Family
10
Great stay!
Pros:

Our stay was great, no hassles in checking in and checking out. Clean was room and staff was very accommodating. Just one feedback, would be nice to ask hotel guests for feedback upon checkout instead of calling an hour before checkout.

2025-11-04 via Tripadvisor
R
reizend31 Family
10
Will definitely book again!
Pros:

Astoria is my go-to hotel when I need a staycation. Aside from its good location, I choose it because of excellent customer service. There were small issues sometimes but they proactively address right away. The rooms are spacious and the beds are comfortable. Buffet breakfast is also delicious. I will always choose Astoria. 😍

2025-10-27 via Tripadvisor
N
Nomad54151895259 Couples
10
Room is very cozy and spacious. Love the vibe
Pros:

Room is very cozy and spacious. Love the vibe. staffs are accommodating, Love the food as well, we stayed for 4 days 3 nights

2025-10-21 via Tripadvisor
M
marieoS1105PW Family
10
Fun experience! Would love to visit again.
Pros:

Fun experience. First time at Astoria Plaza Ortigas. Looking forward to our next visit with more family members. :) thanks Astoria ❤️

2025-10-14 via Tripadvisor
K
kennethlexinet Family
10
Enjoy and Relaxing
Pros:

Accommodating and good service staff, clean room and relaxing place. We really enjoyed our stay here in Astoria Plaza. Thank you Astoria.

2025-10-12 via Tripadvisor
S
Sightsee17940637134 Business
10
“Excellent Service and Quality Experience” “Outstanding Hospitality and Delicious Food” “A Pleasant Stay with Great Se
Pros:

I had a great experience during my stay. The food was of very good quality — delicious and freshly prepared. The service was fast and efficient, and all the staff were nice, courteous, and very accommodating.

Special thanks to Sir Rogelio and Sir Glenn for their outstanding assistance and warm hospitality. Your excellent service made our stay truly enjoyable.

Highly recommended! 👍

2025-10-07 via Tripadvisor
E
eventsmanagemento Business
10
Commendation to.the staff and crew
Pros:

Sor Glenn
Alyanna, kensi, dennis, trishia, leonida, justine, daniel.
Waiters are friendly so as well wd other staff.
Accomodating

2025-10-07 via Tripadvisor
A
Allan
8
Pros:

Overall, this was a good property. The staff were excellent—friendly and helpful throughout my stay. However, the hotel is located in a very busy area, which made traffic quite challenging most of the time.

2025-10-07 via Nuitee
R
ronieknightb Business Makati, Metro Manila, Luzon
10
Great XP
Pros:

Service is good. Sir Glen attended our banquet needs with a heart. The venue was conducive to our learning activity....

2025-10-06 via Tripadvisor
T
Trail36852652463 Family
10
Nice Hotel
Pros:

It was. Great to stay overnight the food is great too. Very big space inside, with water purifier for safe drink. The beddings are also clean

2025-10-04 via Tripadvisor
3
36mayanns Couples
8
Nice Experience
Pros:

I had a great stay at Astoria. The room was very nice and clean. The staff were all polite, and helpful and also the buffet breakfast was excellent. Will definitely come back again.
Thank you

2025-10-01 via Tripadvisor
V
Voyager05638883250 Business
10
Event with astoria is always a great experience
Pros:

The service is excellent, I commend the customer service and the food, reaaally good. To Alyanna, cyril, ericka, Cj, Christine and Sir Glen. Thank you for the great service! Good job

2025-10-01 via Tripadvisor
R
RyanJayden Family London, England
10
Spacious Upgrade and Excellent
Pros:

We were upgraded to a two-bedroom suite which was lovely — very clean, cool, and with a homely feel. The bed was comfortable, and the room was hygienic and well maintained. Room service was prompt and efficient, with staff who were friendly and attentive.

The restaurant had a stricter dress code than we expected, which may be cultural, as in Europe this is less common. While it wasn’t a major issue, a slightly more relaxed approach for hotel guests would have been appreciated.

2025-10-01 via Tripadvisor
G
gelweenjoyp Family
10
Amazing Hotel with an Amazing Staff!!!
Pros:

It's always a lovely time staying at Astoria for any occasions. Their service is always above and beyond. Our short stay is really worthwhile and I'll definitely book my family again even I'm back in UK soon.

2025-09-29 via Tripadvisor
D
DorothyJoyceG Family
10
Amazing stay with our family
Pros:

Our room was upgraded from 1br to 2br suite for free. Spacious rooms! We even extended for another night. We love our stay here! Thank you!

2025-09-27 via Tripadvisor
M
michaelfloresy Couples
10
Customer Service at its finest
Pros:

Im a valued customer of Astoria Plaza.. everything is good.. Receptionist are very accommodating and they always make sure that the guest has a Good stay

2025-09-24 via Tripadvisor
C
carmelamaym Family
10
Added core memory for our child
Pros:

Clean room. Complete amenities. Welcoming guest with a smile. We had a great experience. Definitely will come back with a longer stay.

2025-09-23 via Tripadvisor
T
Traveler824987 Family
10
Astoria plaza
Pros:

Our stay was great...all the staff was very helpful and nice...
All smiling...
The room was as usual very clean and welcoming...
We will defintly come back...
Thank you

2025-09-09 via Tripadvisor