Holiday Inn Express Hotel and Suites - Odessa by IHG

Hotels
•
Holiday Inn Express
8.2 (99 reviews)
5321 John Ben Shepperd Parkway , Odessa , US
+1 432-362-6800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms and common areas
Comfortable beds and spacious rooms
Good, varied breakfast
Friendly and attentive staff
Parking available and convenient
On-demand coffee in hallway
Great location
Cons:
Elevator outages/unreliable (stairs required at times)
Breakfast items sometimes run out or are slow to be replenished
Old TV with no streaming/phone connectivity
AC/thermostat inconsistencies (room felt warmer than set temp)
Bathtub anti-slip stickers stained / no obvious bathroom exhaust fan
Noise from other guests (early-morning stomping)
Some guests feel price is high / not good value during local demand

Categories

Cleanliness
8.4
Consistently praised as clean (rooms, bathrooms, common areas); minor issues noted with bathtub anti-slip stickers appearing stained.
Service
8.4
Staff repeatedly described as friendly and attentive; front desk helpful (e.g., moved guests to first floor when elevator out), though breakfast service had occasional lapses.
Location
8.6
Called a 'great location' by guests; convenient for visitors despite nearby oil boom bringing transient guests.
Room Quality
7.8
Rooms are spacious and comfortable with good beds, but issues include an old TV with no streaming connectivity, AC/thermostat feeling inaccurate, and occasional elevator access problems affecting room placement.
Amenities
8.3
Good breakfast variety, on-demand coffee, and parking; elevator outages are a notable downside when they occur.
Value for Money
7.2
Some guests felt the price was high (regional oil boom) and not fully justified given noise from other guests and occasional service/amenity shortfalls.
Food and Beverage
8.4
Breakfast generally praised for variety and quality, though there are recurrent complaints about items running out (e.g., cinnamon rolls) and slow replenishment during busy times.
Overall Experience
8.5
Most guests report a positive, comfortable stay and intend to return, with isolated operational issues (elevators, breakfast stock) lowering some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location and Amenities
Located just off Interstate 20 and minutes away from Odessa city center, Holiday Inn Express Hotel and Suites – Odessa offers a comfortable stay with a large outdoor pool, free Wi-Fi, and a breakfast buffet.

Modern Rooms with Essential Features
Each room is equipped with a 32-inch flat-screen TV, a microwave, a small refrigerator, coffee-making facilities, and a work desk, ensuring a convenient and enjoyable stay.

Relaxation and Recreation
Guests can unwind in the on-site hot tub, stay active in the fitness center, and take advantage of the gift shop and launderette. Don't miss out on exploring the nearby Ellen Noel Art Museum and the quick access to Midland International Airport.

Book your stay at Holiday Inn Express Hotel and Suites – Odessa for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAF

Location

Guest Reviews

8.2
Based on 99 reviews
Cleanliness: 8.4
Service: 8.4
Location: 8.6
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.2
Food and Beverage: 8.4
Overall Experience: 8.5
H
Hilda • couple • us
1
2026-11-07 • via Nuitee
S
Selena • family_with_children • us
10
Pros:

Every one was so kind especially the woman who was handling the breakfast that morning. She was a saint and went above and beyond..I would go back just for her. Total sweetheart. The hotel was beautiful and comfortable and so clean. I didnt want to leave lol.

Cons:

I loved everything, no complaints

2026-11-02 • via Nuitee
R
Roxana • couple • us
7
The breakfast took long time and staff didn’t show that they care
Pros:

Location

Cons:

Breakfast took long time

2026-11-02 • via Nuitee
B
Baptiste • couple • fr
10
2026-10-13 • via Nuitee
L
Laura • extended_group • us
10
2026-09-17 • via Nuitee
D
David • couple • us
10
very comfortable, clean
Pros:

very good selection of breakfast, clean, the kitchen lady very nice. very comfortable dining

Cons:

n/a

2026-09-15 • via Nuitee
S
Sulayman • solo_traveller • us
10
2026-09-12 • via Nuitee
S
Sulayman • solo_traveller • us
10
Friendly staff, clean room and good breakfast.
Pros:

Clean room and common areas. Great breakfast. It’s my 3rd time staying here. I’ll be back

2026-09-12 • via Nuitee
O
Oscar • couple • us
1
2026-08-29 • via Nuitee
S
Sulayman • solo_traveller • us
9
Clean and comfortable.
Pros:

Rooms are big and spacious. Clean bathrooms and room. Nice variety at the breakfast. I’m in Odessa biweekly for work, this will probably be my go to spot now.

Cons:

Tv is super old and cannot connect to my phone or Netflix/disney+/youtube

2026-08-17 • via Nuitee
T
Teresa • couple • us
7
A great place when the elevators work
Pros:

Everything the facility seems new and our room was extremely comfortable. Beds were very comfortable.

Cons:

checked in they informed us that the elevators were not working, but we were not put on the first floor. As an elderly couple with luggage, I was appalled nobody informed us when I booked the room that we were going to have to use the stairs. Also, on Friday morning, there were no cinnamon rolls at breakfast- holiday Inn used to make commercials about the cinnamon rolls, They are awesome and they should never run out of them!

2026-08-07 • via Nuitee
J
Jesse • solo_traveller • us
10
Me encantó el lugar.
Pros:

Personal atento y hamable. Es accesible acogedor. Las habitaciones limpias cómodas. Lo recomiendo bastante. Mil gracias al pesonal

Cons:

Un pequeño inconveniente con el elevador. Pero se resolvió rápido.

2026-07-20 • via Nuitee
H
Holly • family_with_children • us
7
Decent stay, but not worth the cost.
Pros:

The breakfast was pretty good, and there was no carpet. We had plenty of space for my whole family in the room. The front desk staff were very kind, and they put me on the first floor since the elevator was out. There's coffee on demand in the main hallway.

Cons:

There's no exhaust fan (that I could see anyway) in the bathroom. The anti-slip stickers in the bathtub were either not fully clean or they were stained. I didn't feel comfortable washing my baby in the bathtub in there. I'm not sure if there was a problem with the a/c or not. It did blow cool air, but with the thermostat set to 69 or 70 degrees, it still felt closer to the 74-76 range. It was hard to sleep because of that. Also, I know this isn't entirely the hotel's fault, but there were a bunch of roughnecks staying in our hotel and stomping around at 5am to go to the job. I assume there's an oil boom in the area and that also caused the price per night to be more than what I consider reasonable.

2026-07-16 • via Nuitee
E
Estrada • family_with_children • us
8
2026-07-09 • via Nuitee
C
Courtney • solo_traveller • us
10
2026-06-10 • via Nuitee
J
James • couple • us
8
2026-06-08 • via Nuitee
R
Robert • couple • us
10
2026-06-07 • via Nuitee
C
Courtney • extended_group • us
10
2026-06-05 • via Nuitee
M
Michael • couple • us
9
2026-05-25 • via Nuitee
B
Bobbi jo • couple • us
10
Ever happy with the whole stay. I will stay there again
Pros:

Clean, employee’s with excellent customer service

Cons:

Went down for breakfast at 9am on Saturday and all the trays were empty. Waited for 20 minutes and all was put out was a little bacon and 4 omelettes. Around 9:30 the employee started cleaning up. Thursday and Friday breakfast was excellent and everything was full.

2026-05-25 • via Nuitee