Staybridge Suites Austin Northwest by IHG

Hotels
•
Staybridge Suites
8.7 (123 reviews)
13087 US Highway 183 North , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Exceptional breakfast
Clean rooms
Cons:
Issues with room preparation
Wait times at check-in

Categories

Cleanliness
8.09
Mixed sentiments regarding cleanliness with a few mentions of unprepared rooms upon check-in.
Service
9.06
Staff were consistently praised for being friendly and responsive to guests' needs.
Location
8.6
Location was good, though views could be improved.
Room Quality
8.55
Rooms praised for comfort and amenities, but some issues with room prep noted.
Amenities
9.08
Amenities such as the kitchen and breakfast options received high praise.
Value for Money
8.54
Generally decent for the price though some issues were noted.
Food and Beverage
9.09
Breakfast options were highlighted as exceptional.
Overall Experience
8.56
Overall positive experience based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:58

Property Description

Discover the perfect blend of comfort and convenience at Staybridge Suites Austin Northwest by IHG.

Spacious Suites: Each well-appointed suite features air conditioning, a cozy seating area, a fully equipped kitchen, and a modern bathroom, ensuring you feel right at home during your stay.

Amenities for All: Relax by the shimmering outdoor swimming pool, stay fit in our well-equipped fitness center, or take advantage of our 24-hour front desk service for assistance whenever you need it.

Delicious Breakfast Options: Start your day with a delightful breakfast that includes a variety of buffet, continental, and American choices designed to energize you for the day ahead.

Book your stay at Staybridge Suites Austin Northwest today and experience unparalleled hospitality in the heart of Austin!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 123 reviews
Cleanliness: 8.09
Service: 9.06
Location: 8.6
Room Quality: 8.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
I
Itania • couple • us
8
2026-05-04 • via Nuitee
I
Itania • couple • us
8
2026-05-04 • via Nuitee
C
Cynthia • couple • us
6
Location was the best about the property.
Pros:

Location was good.

Cons:

Hand sanitizers in breakfast area were empty. Food was not replenished to keep up with the guests. Staff did not follow thru on request for hangers.

2026-04-29 • via Nuitee
J
John • extended_group • us
10
Was good
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 • via Nuitee
S
Sasha • couple • us
7
Great location okay value for money
Pros:

Great location, clean room but dreadful shower

Cons:

Shower was awful, old, dated and zero pressure

2026-04-08 • via Nuitee
R
Rodolfo • family_with_children • mx
10
2026-04-06 • via Nuitee
A
Angelica • solo_traveller • us
10
Excellent location and very clean property.
Pros:

Very professional. Very clean.

2026-03-30 • via Nuitee
D
Danielle • couple • us
9
Overall very friendly staff
Pros:

The breakfast was good. I didn’t really enjoy it to much because I don’t eat pork. If turkey would have been a selection it probably would’ve been better

Cons:

The noise above my room the guess was busy all day and night, it was hard for me to sleep

2026-03-30 • via Nuitee
P
Patrick • solo_traveller • ch
7
2026-03-29 • via Nuitee
A
Andrea • family_with_children • mx
10
Pros:

De lunes a miércoles tienen el 'social hour'

2026-01-20 • via Nuitee
R
Rebecca • family_with_children • us
8
Perfect if you are looking for a place to stay, to enjoy breakfast and then start your day.
Pros:

The rooms were nice, because they had the living area separate from the bedrooms.

Cons:

The location was good. No good views because you are off a highway.

2026-01-19 • via Nuitee
M
Margarita • solo_traveller • us
9
2026-01-19 • via Nuitee
N
Nishant • couple • us
7
2026-01-12 • via Nuitee
G
Gabriela • solo_traveller • mx
1
not pleasant
Pros:

nothing really. specifically the communication using the booking app and trying the phone mentioned at the app also was impossible, no one answered. I asked if the hotel had a shuttle from the airport because I was looking for a hotel close to the airport. no one ever answered.

Cons:

nothing really. Location, quality, no one ever answered my messages and the location was too far from my convenience. Specifically the communication using the booking app and trying the phone mentioned at the app also was impossible, no one answered. I asked if the hotel had a shuttle from the airport because I was looking for a hotel close to the airport. no one ever answered.

2026-01-09 • via Nuitee
E
Evelyn • solo_traveller • us
10
Overall it was a very nice experience.
Pros:

Breakfast was exceptional.

Cons:

As always a discounted price would help.

2026-01-03 • via Nuitee
B
Bruce • couple • us
10
2025-12-28 • via Nuitee
R
robert • couple • us
8
2025-12-27 • via Nuitee
A
Amol • solo_traveller • in
8
2025-11-24 • via Nuitee
R
Resendez • extended_group • us
8
2025-11-13 • via Nuitee
M
Mattie • family_with_children • ie
9
2025-10-21 • via Nuitee