Hampton Inn & Suites Phoenix North/Happy Valley

Hotels
•
Hampton Inn
8.8 (457 reviews)
2550 West Charlotte Drive , Phoenix , US
+1 623-516-9300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good breakfast with variety
Clean, spacious rooms
Convenient location near shops and freeway
Pool and hot tub
Plenty of parking
Cons:
Only one elevator working and it is slow/noisy
Occasional bathroom/room cleanliness or wear issues
High pet fee for cats
Some rooms reported AC/fridge or bed comfort problems

Categories

Cleanliness
8.6
Generally reported as very clean and tidy across many reviews; a few mentions of bathroom cleaning issues and a dirty laundry room lowered the score slightly.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive (assisted with printing, quick issue resolution). One isolated complaint about front desk behavior noted, but overall service sentiment is very strong.
Location
9
Frequently praised for being convenient — near freeway, plaza, shops and restaurants; considered a good neighborhood and easy to access.
Room Quality
8.4
Rooms described as large, spacious and generally comfortable; however some reports of worn bathroom fixtures, occasional uncomfortable beds, fridge/AC issues and need for interior updates reduce the score.
Amenities
9
Pool, hot tub, parking and breakfast amenities were highlighted positively. Elevator reliability (only one working/slow) is a recurring drawback but other amenities are strong.
Value for Money
8.3
Many guests noted good value and fair rates for the stay, but high pet fees and a few small service issues slightly lower perceived value.
Food and Beverage
9
Breakfast was often called very good, hot and varied (waffle makers noted); a minority found the continental breakfast subpar or unsatisfactory.
Overall Experience
8.9
Most guests reported enjoyable stays and willingness to return; common positives include cleanliness, staff and location, while elevator reliability and occasional room maintenance issues temper the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Luxurious Accommodations

Indulge in comfort at Hampton Inn & Suites Phoenix North/Happy Valley, where each room offers air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Some units even boast a separate seating area for relaxation after a long day of exploring.

Top-Notch Amenities

Enjoy a year-round outdoor pool, hot tub, and complimentary hot breakfast during your stay. Stay connected with free WiFi throughout the property and make use of the fitness center to keep up with your workout routine.

Convenience at Your Fingertips

Benefit from a 24-hour front desk, gift shop, and event facilities for any business or personal gatherings. With Phoenix Convention Center and Copper Square just a short drive away, Hampton Inn & Suites Phoenix North/Happy Valley is the perfect choice for your next stay in the area.

Important information:

When traveling with pets, please note that the hotel imposes a One-time pet fee $75 for stays 1-5 nights and $125 for 6+ nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 457 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9
Room Quality: 8.4
Amenities: 9
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 8.9
T
Timothy • extended_group • us
10
Pros:

Excellent stay.. would stay again. We arrived late and did not want to go find food, they had a frozen pizza which was enough. We left quite early so not able to comment on the breakfast.

2026-10-22 • via Nuitee
M
Michael • solo_traveller • us
8
I enjoyed my stay and will use this hotel again.
Pros:

The breakfast was very good. Rooms were comfortable and well maintained. The staff was friendly.

Cons:

There really wasn’t anything I didn’t like.

2026-10-21 • via Nuitee
S
Stephanie • couple • us
10
2026-10-13 • via Nuitee
T
Tony • couple • us
7
Great value, friendly staff.
Pros:

Location is great

Cons:

Room Interiors need updating. Bathroom showed wear damage .

2026-10-12 • via Nuitee
K
Kristen • solo_traveller • us
3
2026-10-11 • via Nuitee
S
Samantha • couple • us
10
2026-10-11 • via Nuitee
C
Corinne • couple • us
10
2026-10-08 • via Nuitee
M
Margo • couple • us
10
Very cold, clean, and wonderful staff.
Pros:

Very clean! Friendly staff!

Cons:

Only had one elevator working.

2026-10-07 • via Nuitee
M
Marvin • solo_traveller • us
10
Would definitely come back
Pros:

Amazing breakfast and pool was amazing

2026-09-14 • via Nuitee
T
Teresa • solo_traveller • us
9
2026-09-13 • via Nuitee
S
Sr Thompson • solo_traveller • ar
9
Huge Room!
Pros:

Very clean and tidy hotel. Huge room!

Cons:

Nothing. It was exactly what I was looking for

2026-09-12 • via Nuitee
A
Aaron • family_with_children • us
8
2026-09-09 • via Nuitee
E
Evelyn • solo_traveller • us
10
Pros:

Very relaxing and comfortable- breakfast was great too!

Cons:

Elevator was very noisy but bearable

2026-09-09 • via Nuitee
S
Samantha • couple • us
10
2026-09-06 • via Nuitee
C
Colleen • solo_traveller • us
8
Pros:

Room was very spacious, beds were very comfortable. Restroom clean and spacious as well. Great Location right off the freeway near the plaza. Breakfast was hot and delicious.

Cons:

Refrigerator was cool not cold, but not disappointed.

2026-09-05 • via Nuitee
Ｐａｕｌｉｎａ • couple • tw
8
2026-09-04 • via Nuitee
P
PHILIPPE • couple • fr
10
Pros:

Propre et très confortable , personnel très sympathique

2026-09-03 • via Nuitee
Ｐａｕｌｉｎａ • couple • tw
8
Pros:

The Room is big and clean

2026-09-03 • via Nuitee
D
Darrell • solo_traveller • us
10
2026-09-02 • via Nuitee
R
Rosalyn • couple • us
10
We woukd definitely stay here again!
Pros:

Staff was very friendly. Nice variety of breakfast choice.

Cons:

Plenty of parking. Room was clean and bathroom had places to store items

2026-08-29 • via Nuitee