The PuLi Shanghai

Hotels
The Leading Hotels of the World
9.8 (339 reviews)
1 ChangDe Road, JingAn District , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
luxurious design
attentive service
Cons:
room cleanliness
generic spa/pool

Categories

Cleanliness
8.9
Some guests noted the rooms could have been cleaner, indicating a need for improvement.
Service
10
Staff were praised for their attentiveness and helpfulness, particularly Mike and the concierge team.
Location
9.9
The hotel is in an excellent location, with easy access to transportation and attractions.
Room Quality
9.9
Rooms are spacious and refined, contributing to a luxurious experience.
Amenities
9.9
The hotel offers good amenities, although some guests mentioned the spa/pool could be enhanced.
Value for Money
9.9
Guests felt they received a high-quality experience consistent with the hotel’s luxury image.
Food and Beverage
9.9
The breakfast and bar options were noted as good, enhancing the overall enjoyment of the stay.
Overall Experience
10
Overall, guests had a very enjoyable experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Luxurious Accommodation and Prime Location

Modern Amenities and Stunning Views

State-of-the-Art Health Club and Exquisite Dining Options

Experience the epitome of luxury at The PuLi Hotel and Spa in central Shanghai, just steps away from premier shopping destinations. Enjoy modern guestrooms with breathtaking city views and top-notch amenities. Indulge in the state-of-the-art Health Club with a variety of facilities, including a heated infinity pool and spa center. Dine at the on-site restaurants offering international cuisine and customizable dishes. Book now for an unforgettable stay at The PuLi Hotel and Spa.

Important information:

Value added tax (VAT) will be implemented in China as of May 1, 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

In accordance with the new Shanghai government regulations, smoking is strictly banned throughout the hotel starting from March 1, 2017. For any guest who wishes to smoke in the hotel, the garden terrace, located at the lobby, is available.

According to Shanghai's anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that maintenance work on selected guest rooms at the property will be carried out from October 22, 2025, to July 31, 2026.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 641.30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 339 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
C
Cecilia solo_traveller fr
10
2026-03-10 via Nuitee
V
victoroS2470GS Family
10
The best option to stay in Shanghai
Pros:

Fantastic experience, our stay at The Puli. Having the continued support of the concierge William and its team is a privilege wish makes us feel at home. Definitely the best option for a comfortable stay in Shanghai.

2026-03-07 via Tripadvisor
T
trailrunner601 Couples
10
Wonderful stay at the PuLi
Pros:

The PuLi is one of our favorite stays ever. Beautifully understated elegance in a prime location. The concierge staff was great and William Hu set up amazing tours and dinners for us. We hope to return to Shanhai and, if we do, we will definitely choose the PuLi again.

2026-03-06 via Tripadvisor
D
D5989SNpablos Business
10
Business trip with a local feeling highly recommend it. The pulli my new base.
Pros:

It was an amazing hotel for business breakfast leisure concierge service was fantastic we were able to feel my local in Shanghai. Best restaurants, excellent shopping and nice bars. We didn’t waste any time.

2026-03-02 via Tripadvisor
C
Christelle family_with_children fr
10
Parfait
Pros:

Tout était parfait, l'hôtel est très bien placé, très design. Les chambres et la qualité de service sont supers. La piscine est exceptionnelle. Je recommande vivement cet hôtel

Cons:

Rien

2026-03-02 via Nuitee
J
JuliaHailes NONE Beaminster, Dorset, England
10
Best upmarket hotel I've stayed in - great service and good food
Pros:

We were extremely impressed with the service at The Puli. Mike, the manager, responded to my email swiftly, helped us shape our plans, and even arranged for someone to assist us with navigating the metro and finding a mahjong venue. Celine was also consistently charming and helpful.

Quite simply, it was the best service I have ever received in an upmarket hotel — and I have stayed in many over the years.

2026-02-22 via Tripadvisor
M
michalmQ8413JS Business
10
Puli is the place to stay in Shanghai
Pros:

The hotel was beautiful, amazing location, great bar and the service was excellent. The concierge William was most helpful and made some great recommendations, you can absolutely count on him. Nice sound system in the room and the spa is a real highlight.

2026-02-17 via Tripadvisor
M
michaeldC3860XM Couples
10
Fantastic city break
Pros:

My wife booked a birthday staycation at The Puli and it was excellent.Camille the Guest Experience Manger and Cici the receptionist were warm, attentive and genuinely thoughtful, They upgraded us to a room overlooking Jing’An Temple, which made the stay even more special.The hotel has a real sense of calm the moment you walk in, despite being in central Shanghai. We’ve stayed several times over the past six years and it remains our favourite city escape. I would highly recommend.

2026-02-17 via Tripadvisor
Z
zhinoq Business
10
Amazing
Pros:

I had a wonderful 5-night stay at The Puli Hotel and Spa in Shanghai. The entire experience was excellent — from the elegant atmosphere to the exceptional service provided by the staff.

A special thank you to William from the concierge team, who was truly outstanding. He was incredibly kind, professional, and always ready to help with anything we needed. His support and attention to detail made our stay even more enjoyable and stress-free.

I highly recommend this hotel to anyone visiting Shanghai and look forward to staying there again in the future.

2026-02-14 via Tripadvisor
O
oliversB2273DL Family
10
Amazing service as always
Pros:

Always a great stay at the Puli. As my parents were visiting Shanghai, William personally went above and beyond to make sure we were well taken care of. From immediately meeting us anytime he saw us arrive or leave, to helping book and recommend restaurants, excursions, etc. The service felt very personal.

2026-02-13 via Tripadvisor
X
Xiao couple au
3
2026-02-11 via Nuitee
D
Dick couple nl
9
Great experience
Pros:

Great service and nice people

Cons:

Nothing

2026-02-09 via Nuitee
R
R920ULjillg Business
10
Exceeded Expectations
Pros:

The PuLi was absolutely wonderful! The staff, restaurants, spa, and amenities were all amazing. I will absolutely be back!

2026-02-01 via Tripadvisor
H
hugof117 Business Le Plessis-Robinson, Hauts-de-Seine, Ile-de-France
10
Perfect stay
Pros:

Perfect stay in this butifull place. Restfull and lovely. A stay very valuable for a buisness trip close to the center of SHANGHAI

2026-01-30 via Tripadvisor
M
MASATO solo_traveller jp
8
2026-01-30 via Nuitee
R
Renaud solo_traveller ch
8
Pros:

all I love this place

2026-01-19 via Nuitee
W
willglai Family London, England
10
Outstanding hotel and sevice
Pros:

Fantastic hotel. Great rooms, bar and food. Amazing Spa and pool. Service is excellent (Mike the concierge is outstanding and nothing is too much trouble). This was my 5th visit and it is my go to place in Shanghai.

2026-01-13 via Tripadvisor
A
Anna couple it
10
2026-01-13 via Nuitee
L
louiselG5697SO Family
10
Perfect family stay
Pros:

The PuLi exceeded expectations. As a family of 4 it was our first time in Shanghai and we took our time to choose our hotel. We were very glad we booked the PuLi over other luxury options. Firstly even before our arrival Mike the concierge was extremely helpful in helping us book restaurants, arrange transportation and excursions. Both he and William were extremely helpful throughout our stay and deserve mention. We booked the grand suite which comfortably accommodated us and ensured some privacy for all. The room perks were also great. Our check in was arranged in room by Sophie who also deserves mention for her attentiveness and care. The hotel is stylish and has a great atmosphere. We prefer a modern design hotel and this delivered. The location is great and much better than staying in pudong. We really loved everything about it and found it to be a great platform for exploring Shanghai. We would definitely return.

2026-01-12 via Tripadvisor
Q
qic299 Couples
10
Amazing staycation in 2026
Pros:

The Puli Hotel and Spa is a wonderful property with a distinctive style. I really love the hotel’s design—it feels luxurious, elegant, and very peaceful, even though it is located in a lively area. The atmosphere is quiet and relaxing, truly an oasis in the city.

The location is excellent, with convenient transportation and easy access to many places. Special thanks to Amy and Vinson for their excellent service; they were professional, attentive, and made the stay even more enjoyable.

2026-01-03 via Tripadvisor