The PuLi Shanghai

Hotels
The Leading Hotels of the World
9.8 (357 reviews)
1 ChangDe Road, JingAn District , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
luxurious design
attentive service
Cons:
room cleanliness
generic spa/pool

Categories

Cleanliness
8.9
Some guests noted the rooms could have been cleaner, indicating a need for improvement.
Service
10
Staff were praised for their attentiveness and helpfulness, particularly Mike and the concierge team.
Location
9.9
The hotel is in an excellent location, with easy access to transportation and attractions.
Room Quality
9.9
Rooms are spacious and refined, contributing to a luxurious experience.
Amenities
9.9
The hotel offers good amenities, although some guests mentioned the spa/pool could be enhanced.
Value for Money
9.9
Guests felt they received a high-quality experience consistent with the hotel’s luxury image.
Food and Beverage
9.9
The breakfast and bar options were noted as good, enhancing the overall enjoyment of the stay.
Overall Experience
10
Overall, guests had a very enjoyable experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Luxurious Accommodation and Prime Location

Modern Amenities and Stunning Views

State-of-the-Art Health Club and Exquisite Dining Options

Experience the epitome of luxury at The PuLi Hotel and Spa in central Shanghai, just steps away from premier shopping destinations. Enjoy modern guestrooms with breathtaking city views and top-notch amenities. Indulge in the state-of-the-art Health Club with a variety of facilities, including a heated infinity pool and spa center. Dine at the on-site restaurants offering international cuisine and customizable dishes. Book now for an unforgettable stay at The PuLi Hotel and Spa.

Important information:

Value added tax (VAT) will be implemented in China as of May 1, 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

In accordance with the new Shanghai government regulations, smoking is strictly banned throughout the hotel starting from March 1, 2017. For any guest who wishes to smoke in the hotel, the garden terrace, located at the lobby, is available.

According to Shanghai's anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that maintenance work on selected guest rooms at the property will be carried out from October 22, 2025, to July 31, 2026.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 641.30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 357 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
J
Julie couple nz
10
Excellent on all scores
Pros:

A beautiful hotel in the best location
All the staff were so helpful and friendly

Cons:

Nothing

2026-05-08 via Nuitee
H
Hee Woo couple kr
10
Pros:

적절한 규모, 조용함, 정결함, 친절한 서비스 등 모든 것이 좋았습니다.

Cons:

조식이 조금 더 다양했으면 합니다.

2026-05-03 via Nuitee
P
Philippe couple fr
10
Endroit idéal pour quelques jours à Shanghai
Pros:

Tout, la beauté du lieu, design et authentique et la localisation

Cons:

Rien

2026-04-26 via Nuitee
K
Kristoffer family_with_children dk
10
2026-04-24 via Nuitee
C
Carlo Maria solo_traveller cn
9
2026-04-23 via Nuitee
A
ANTONIOS couple gr
9
Great hotel, great facilities, rooms at must keep standard expectations.
Pros:

The facilities were great

Cons:

The rooms were not best value for money to my standards. The king size bed wasn’t the one expected for such hotel level and it was very low and the mattress just a standard one. The window electric curtain couldn’t open fully to watch the view out and you had to control the blind curtain carefully to get the full view and sunlight. The dust bin in the WC was way small, which I never seen so small ever before. Also no convenient space to hag the face towel anywhere around the mirror.

2026-04-22 via Nuitee
S
Solange couple gb
10
Heaven!
Pros:

Situation, style, atmosphère, room, view

Cons:

Nothing

2026-04-20 via Nuitee
F
Fashion Design family_with_children de
10
Immer wieder
Pros:

Man kommt in den Hotel so richtig aus seinem Alltag runter und das Personal erfüllt jeden Wunsch. Auch die Lage mit den verschiedenen Metros ist klasse

Cons:

Das W-Lan müsste besser sein

2026-04-13 via Nuitee
W
Worapong couple th
8
2026-04-09 via Nuitee
G
Gnyrbukaj Couples Bath, Somerset, England
10
Still, by far the best hotel in Shanghai.
Pros:

Beautifully designed and super comfortable. Convenient location with easy access to the bars and restaurants to the south in the former French Concession.

2026-04-04 via Tripadvisor
E
EASYPARIS Business Saint Ouen, Seine-Saint-Denis, Ile-de-France
10
Exceptional stay at The PuLi Shanghai
Pros:

Fantastic stay at The PuLi Hotel and Spa. A true urban sanctuary in the heart of Shanghai — calm, elegant, and perfectly designed.

Beautiful rooms, exceptional service, and an ideal location next to Jing’an Park. The spa is also a standout.

A refined and peaceful experience — I’ll definitely be back.

2026-04-01 via Tripadvisor
F
FrazierFraze NONE New Providence Island, Bahamas
8
Zen Vibes
Pros:

Nice ZEN like hotel. Love the access to sauna and steamroom. Great check-in experience. Wish there were more food options on site.

2026-04-01 via Tripadvisor
E
E7436CWrossw Solo travel
10
A total oasis
Pros:

I’ve just returned from a 10-day stay at the PuLi in Shanghai, and I have to say it was outstanding. I travel extensively and rarely take the time to write hotel reviews, but this place truly deserves recognition. It’s a complete oasis right in the middle of the city.

Every member of staff was incredibly welcoming, consistently friendly and always willing to go above and beyond. A particular standout was Kevin from the concierge team. Without his help, I wouldn’t have achieved half of what I did during my stay. He’s easily one of the most attentive and dedicated concierges I’ve encountered in years. He was even available on WeChat whenever I needed assistance, regardless of whether he was on shift.

An exceptional experience from start to finish.

2026-04-01 via Tripadvisor
S
Sardi solo_traveller it
10
2026-04-01 via Nuitee
R
Ron extended_group nl
9
voelt trots om dit hotel binnen te lopen
Pros:

het interieur en sfeer

Cons:

wel wat prijzig en ook voor de drankjes etc

2026-03-27 via Nuitee
R
Reingruber solo_traveller at
9
2026-03-23 via Nuitee
J
jessicam594 Couples
10
Tranquil base in the heart of Shanghai
Pros:

The PuLi was a wonderful and tranquil base for our second short stay in Shanghai and the welcome experience was incredible. All of the staff were very attentive throughout the stay and were so quick to help with any queries we had. We were able to fit in a massage in the Spa which was truly out of this world! The Long Bar also makes a cracking Vesper Martini - and the rooms were very comfortable! The location is very convenient, close to Jing'an Temple with lots of shopping nearby, and walkable to Anfu/Wukang Road areas with lots of options for drinks, coffee and food, as well as boutique shopping. Highly recommended.

2026-03-22 via Tripadvisor
N
niceplaces2023 Friends getaway Zurich
10
Perfect Hotel for a Short Stay
Pros:

We had a wonderful stay, and the concierge Mike made it unforgettable. Very friendly, with perfect gastronomy recommendations. Many thanks again!

2026-03-14 via Tripadvisor
L
L7780GXceliac Family
10
Shanghai Oasis
Pros:

Puli Shanghai is like my family's home away from home. It speaks multitudes that much of the staff has been there throughout the last decade that my family has been staying here. Always good to see familiar faces like Mike, William, and Kevin on the concierge team. And the guest services team including Hank and the director Camille make us feel so welcome and comfortable. We are always well taken care of, and our needs met, as they anticipate thoughtfully in advance how to make our stay exceptional. The spa and gym is also an excellent amenity. Jennifer and her team provide excellent service to help us relax and keep in shape. Bravo and many thanks, Puli team!

2026-03-10 via Tripadvisor
C
Cecilia solo_traveller fr
10
2026-03-10 via Nuitee