The PuLi Shanghai

Hotels
The Leading Hotels of the World
9.8 (339 reviews)
1 ChangDe Road, JingAn District , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
luxurious design
attentive service
Cons:
room cleanliness
generic spa/pool

Categories

Cleanliness
8.9
Some guests noted the rooms could have been cleaner, indicating a need for improvement.
Service
10
Staff were praised for their attentiveness and helpfulness, particularly Mike and the concierge team.
Location
9.9
The hotel is in an excellent location, with easy access to transportation and attractions.
Room Quality
9.9
Rooms are spacious and refined, contributing to a luxurious experience.
Amenities
9.9
The hotel offers good amenities, although some guests mentioned the spa/pool could be enhanced.
Value for Money
9.9
Guests felt they received a high-quality experience consistent with the hotel’s luxury image.
Food and Beverage
9.9
The breakfast and bar options were noted as good, enhancing the overall enjoyment of the stay.
Overall Experience
10
Overall, guests had a very enjoyable experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Luxurious Accommodation and Prime Location

Modern Amenities and Stunning Views

State-of-the-Art Health Club and Exquisite Dining Options

Experience the epitome of luxury at The PuLi Hotel and Spa in central Shanghai, just steps away from premier shopping destinations. Enjoy modern guestrooms with breathtaking city views and top-notch amenities. Indulge in the state-of-the-art Health Club with a variety of facilities, including a heated infinity pool and spa center. Dine at the on-site restaurants offering international cuisine and customizable dishes. Book now for an unforgettable stay at The PuLi Hotel and Spa.

Important information:

Value added tax (VAT) will be implemented in China as of May 1, 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

In accordance with the new Shanghai government regulations, smoking is strictly banned throughout the hotel starting from March 1, 2017. For any guest who wishes to smoke in the hotel, the garden terrace, located at the lobby, is available.

According to Shanghai's anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that maintenance work on selected guest rooms at the property will be carried out from October 22, 2025, to July 31, 2026.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CNY 641.30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 339 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
W
Worapong couple th
8
2026-04-09 via Nuitee
G
Gnyrbukaj Couples Bath, Somerset, England
10
Still, by far the best hotel in Shanghai.
Pros:

Beautifully designed and super comfortable. Convenient location with easy access to the bars and restaurants to the south in the former French Concession.

2026-04-04 via Tripadvisor
E
EASYPARIS Business Saint Ouen, Seine-Saint-Denis, Ile-de-France
10
Exceptional stay at The PuLi Shanghai
Pros:

Fantastic stay at The PuLi Hotel and Spa. A true urban sanctuary in the heart of Shanghai — calm, elegant, and perfectly designed.

Beautiful rooms, exceptional service, and an ideal location next to Jing’an Park. The spa is also a standout.

A refined and peaceful experience — I’ll definitely be back.

2026-04-01 via Tripadvisor
F
FrazierFraze NONE New Providence Island, Bahamas
8
Zen Vibes
Pros:

Nice ZEN like hotel. Love the access to sauna and steamroom. Great check-in experience. Wish there were more food options on site.

2026-04-01 via Tripadvisor
E
E7436CWrossw Solo travel
10
A total oasis
Pros:

I’ve just returned from a 10-day stay at the PuLi in Shanghai, and I have to say it was outstanding. I travel extensively and rarely take the time to write hotel reviews, but this place truly deserves recognition. It’s a complete oasis right in the middle of the city.

Every member of staff was incredibly welcoming, consistently friendly and always willing to go above and beyond. A particular standout was Kevin from the concierge team. Without his help, I wouldn’t have achieved half of what I did during my stay. He’s easily one of the most attentive and dedicated concierges I’ve encountered in years. He was even available on WeChat whenever I needed assistance, regardless of whether he was on shift.

An exceptional experience from start to finish.

2026-04-01 via Tripadvisor
S
Sardi solo_traveller it
10
2026-04-01 via Nuitee
R
Ron extended_group nl
9
voelt trots om dit hotel binnen te lopen
Pros:

het interieur en sfeer

Cons:

wel wat prijzig en ook voor de drankjes etc

2026-03-27 via Nuitee
R
Reingruber solo_traveller at
9
2026-03-23 via Nuitee
J
jessicam594 Couples
10
Tranquil base in the heart of Shanghai
Pros:

The PuLi was a wonderful and tranquil base for our second short stay in Shanghai and the welcome experience was incredible. All of the staff were very attentive throughout the stay and were so quick to help with any queries we had. We were able to fit in a massage in the Spa which was truly out of this world! The Long Bar also makes a cracking Vesper Martini - and the rooms were very comfortable! The location is very convenient, close to Jing'an Temple with lots of shopping nearby, and walkable to Anfu/Wukang Road areas with lots of options for drinks, coffee and food, as well as boutique shopping. Highly recommended.

2026-03-22 via Tripadvisor
N
niceplaces2023 Friends getaway Zurich
10
Perfect Hotel for a Short Stay
Pros:

We had a wonderful stay, and the concierge Mike made it unforgettable. Very friendly, with perfect gastronomy recommendations. Many thanks again!

2026-03-14 via Tripadvisor
L
L7780GXceliac Family
10
Shanghai Oasis
Pros:

Puli Shanghai is like my family's home away from home. It speaks multitudes that much of the staff has been there throughout the last decade that my family has been staying here. Always good to see familiar faces like Mike, William, and Kevin on the concierge team. And the guest services team including Hank and the director Camille make us feel so welcome and comfortable. We are always well taken care of, and our needs met, as they anticipate thoughtfully in advance how to make our stay exceptional. The spa and gym is also an excellent amenity. Jennifer and her team provide excellent service to help us relax and keep in shape. Bravo and many thanks, Puli team!

2026-03-10 via Tripadvisor
C
Cecilia solo_traveller fr
10
2026-03-10 via Nuitee
F
francoisx2017 Business
10
Amazing, beautiful and elegant hotel
Pros:

I have been going to the Puli for 15 years.
This time was particular for one point: I lost my passport dring my stay in Shanghai, and the Concierge team has been so supportive. A special thank to Cecilia within the team who spent a whole afternoon looking for my passport, found it and gave it bzck to me with professionalism and kindness.
One more point for this amazing, beautiful and elegant hotel.

2026-03-09 via Tripadvisor
V
victoroS2470GS Family
10
The best option to stay in Shanghai
Pros:

Fantastic experience, our stay at The Puli. Having the continued support of the concierge William and its team is a privilege wish makes us feel at home. Definitely the best option for a comfortable stay in Shanghai.

2026-03-07 via Tripadvisor
T
trailrunner601 Couples
10
Wonderful stay at the PuLi
Pros:

The PuLi is one of our favorite stays ever. Beautifully understated elegance in a prime location. The concierge staff was great and William Hu set up amazing tours and dinners for us. We hope to return to Shanhai and, if we do, we will definitely choose the PuLi again.

2026-03-06 via Tripadvisor
D
D5989SNpablos Business
10
Business trip with a local feeling highly recommend it. The pulli my new base.
Pros:

It was an amazing hotel for business breakfast leisure concierge service was fantastic we were able to feel my local in Shanghai. Best restaurants, excellent shopping and nice bars. We didn’t waste any time.

2026-03-02 via Tripadvisor
C
Christelle family_with_children fr
10
Parfait
Pros:

Tout était parfait, l'hôtel est très bien placé, très design. Les chambres et la qualité de service sont supers. La piscine est exceptionnelle. Je recommande vivement cet hôtel

Cons:

Rien

2026-03-02 via Nuitee
J
JuliaHailes NONE Beaminster, Dorset, England
10
Best upmarket hotel I've stayed in - great service and good food
Pros:

We were extremely impressed with the service at The Puli. Mike, the manager, responded to my email swiftly, helped us shape our plans, and even arranged for someone to assist us with navigating the metro and finding a mahjong venue. Celine was also consistently charming and helpful.

Quite simply, it was the best service I have ever received in an upmarket hotel — and I have stayed in many over the years.

2026-02-22 via Tripadvisor
M
michalmQ8413JS Business
10
Puli is the place to stay in Shanghai
Pros:

The hotel was beautiful, amazing location, great bar and the service was excellent. The concierge William was most helpful and made some great recommendations, you can absolutely count on him. Nice sound system in the room and the spa is a real highlight.

2026-02-17 via Tripadvisor
M
michaeldC3860XM Couples
10
Fantastic city break
Pros:

My wife booked a birthday staycation at The Puli and it was excellent.Camille the Guest Experience Manger and Cici the receptionist were warm, attentive and genuinely thoughtful, They upgraded us to a room overlooking Jing’An Temple, which made the stay even more special.The hotel has a real sense of calm the moment you walk in, despite being in central Shanghai. We’ve stayed several times over the past six years and it remains our favourite city escape. I would highly recommend.

2026-02-17 via Tripadvisor