Hotel Monaco

Hotels
Independent
7.8 (106 reviews)
Guerrero 12 Col Buenavista, Mexico City, 06350 , Mexico City , MX

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Cons:
Lack of amenities
Room quality concerns

Categories

Cleanliness
5.35
The lack of basic amenities such as a refrigerator and iron suggests a decline in cleanliness standards.
Service
8.85
As always, excellent service with 5-star staff.
Location
8.85
Metro Hidalgo just steps away enhances the convenience.
Room Quality
8.15
No specific mention; standard quality for this hotel tier.
Amenities
5.35
The absence of essential amenities like air conditioning and a refrigerator is noted.
Value for Money
8.85
Considering the service and location, the overall value is good.
Food and Beverage
8.85
Restaurant services were not explicitly mentioned, implying standard quality for this hotel tier.
Overall Experience
8.15
Overall experience aligns with the target average; service and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:57

Property Description

Convenient Amenities

Make use of complimentary wireless internet access and tour/ticket assistance during your stay at Hotel Monaco.

Delicious Dining Options

Indulge in Mexican cuisine at Monaco, a restaurant with a bar/lounge, or opt for room service. Don't miss the daily buffet breakfasts for a fee.

Centrally Located with Easy Access

With a stay at Hotel Monaco, centrally located in Mexico City, you'll be minutes away from key attractions like Paseo de la Reforma and Palacio de Bellas Artes.

Plan your getaway now and book your stay at Hotel Monaco for a convenient and centrally located experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

7.8
Based on 106 reviews
Cleanliness: 5.35
Service: 8.85
Location: 8.85
Room Quality: 8.15
Amenities: 5.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.15
N
NIDIA PATRICIA URREGO
8
Pros:

No tienen ni plancha ni aire ni refrigerador en cada cuarto

2025-10-04 via Nuitee
M
MARTIN
6
Pros:

No tienen planchas ni un refrigerador en los cuartos

2025-10-02 via Nuitee
R
Rodolfo Castillo
10
Pros:

Como siempre excelente servicio. Metro Hidalgo a unos pasos. Staff 5 estrellas. Restaurant, recepción y limpieza.

2025-09-17 via Nuitee
M
Michael partner
10
Pros:

We had a 4th floor view of a colonial church and park. The room was comfortable. Service was very good. Very clean. Air conditioning worked great.

Neighborhood has everything you ciuld possibly want. Hidalgo Metro on corner, as well as Metro bus lines. Space in front of hotel for Ubers.

We didn't try restaurant, seemed to be good only for coffee and a breakfast buffet.

I wish I had seen that there was no refrigerator or microwave. A window opened, but it needs a screen, as a mosquito got inside; cheap upgrades.

2025-07-01 via Nuitee
J
Judith
10
Pros:

Very nice large room with comfortable beds and a t.v that is easy to use. Our window was facing the street but noise was minimal. We were only going to stay one night but we liked the location (steps away from Hidalgo metro) and the line 7 bus that took us to the Anthropology museum. Restaurant was good. We ate breakfast and dinner there. The staff were wonderful and helpful. I would stay here again

2025-06-15 via Nuitee
J
Judith
10
Pros:

Nice accomodations with a delicious breakfast and free gourmet coffee. Close to metro and zocolo

2025-06-13 via Nuitee
R
Raquel family
10
Pros:

Muy limpio

2025-04-05 via Nuitee
V
Victoriano partner
2
Pros:

no me quisieron dar una toalla extra porque segun no tenian ya.

no te puedes bañar en la mañana y en la noche
si no tienes toallas en el hotel estas haciendo algo mut mal

El personal de fin de semana super grosero, tanto la persona en recepcion como el de mantenimiento.

evitense la pena de reservar ahi

2025-03-26 via Nuitee
Y
Yolanda partner
8
Pros:

everything was fine , clean , good for price , only downside , theres prostitues right around the corner and tseems this is the place they use .

2025-03-24 via Nuitee
T
Teresa
10
Great find in Historic District
Pros:

Great value for the master suite with great AC and in room hot tub. Great find in the historic district

2025-03-17 via Nuitee
R
Ricardo
8
Pros:

No ac in the room

2025-03-11 via Nuitee
F
Fabian
10
Pros:

Muy bien

2025-03-08 via Nuitee
J
Jesus
10
Pros:

La amabilidad de los empleados

2025-03-03 via Nuitee
R
Raul family
10
Pros:

Excellent service

2025-03-02 via Nuitee
T
Thomas
8
Pros:

I had a room facing the street that was beautiful for sunrise but very noise around 4am, when large trucks used their airbrakes. Interior room have windows into lightshafts that don't suite me. The room itself was nice. It takes about 5 minutes for the hotwater to arrive in the shower.
Reception staff were ok. Dinning room staff were very accomodating.

2025-01-24 via Nuitee
L
Luis partner
10
Pros:

Muy amable todo el personal.
Solo sus almohadas necesitan una renovación y sus puertas son un poco ruidosas

2025-01-07 via Nuitee
V
Verified traveler
6
Budget hotel
Pros:

We are a family of 4 that stayed at Hotel Monaco for a week. Some pros and cons of the hotel are listed below.

Pros: check in process was fairly easy, the room is very spacious and overall clean. Our room has AC which was appreciated. Wifi was working well most of the time. The hotel is only a few steps away from the Hidalgo metro station, which is very convenient as we took public transit throughout our trip. We ate at the restaurant once for breakfast and food is reasonably priced. There is a small store a couple steps away if you need to get water and snacks, and Oxxo within walking distance. We were also given a couple of water bottles every day.

Cons: the hotel is older with minimal amenities (no fridge or coffee maker), toilet seat is broken but usable, and water pressure is quite low but hot water was running. We also saw a couple of cockroaches in the room during our stay (we didn't inform the hotel as we didn't think there would be anything the hotel could do). The area surrounding the hotel is also not the best especially at night, I would advise against walking around after 9 pm.

Overall the hotel served its purpose for rest as we didn't spend much time in our room.

2025-01-01 via Nuitee
P
Pablo
10
Excellent Stay 👍👍👍
Pros:

Everything was just perfect! I love it I will stay there any time I can.

2024-12-12 via Nuitee
M
Marleny family
8
Pros:

2024-12-12 via Nuitee
M
Martin
4
Pros:

Mucho vagabundo en el área el Hotel muy descuidado los cuartos super chiquitos las sábanas huelen demasiado a cloro

2024-09-17 via Nuitee