Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Great location
Polite staff
Comfortable beds
Good value for money
Cons:
TV and microwave issues
Noise disturbances
Small rooms for some guests
Check-in process concerns

Categories

Cleanliness
8.39
Most reviews mention clean rooms, but issues with lingering floor polish and minor cleanliness problems were noted.
Service
9.36
Polite staff and positive interactions noted, though some feedback indicates unprofessional behavior during check-in.
Location
9.4
Frequent mentions of great location near bars, restaurants, and the beach, making it a major advantage.
Room Quality
8.85
Overall, rooms were described as good and spacious with comfortable beds, though some technical issues were noted.
Amenities
8.88
Amenities like a bar and relatively spacious bathroom received positive mentions, though the TV malfunctioned.
Value for Money
9.34
Many reviews support the idea that value matches the cost, despite some complaints from specific guests.
Food and Beverage
8.39
Food delivery service was appreciated, but specific meal options were not discussed in reviews.
Overall Experience
9.36
Positive sentiments overall with many guests expressing they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:09

Property Description

Prime Location near the Beach
Comfort Inn Westshore Beach, just 50 meters from the beach, offers a convenient stay close to Napier's safe swimming beach and popular districts.

Complimentary Amenities
Enjoy free parking, Wi-Fi, newspapers, and late check-out, enhancing your stay without extra costs.

Exciting Outdoor Activities
Adjacent to the Ahuriri Estuary Wildlife Reserve & Walkways, guests can indulge in kayaking, sailing, and scenic walks, making your stay both relaxing and adventurous.

Book now for a memorable stay at Comfort Inn Westshore Beach, where convenience and leisure meet seamlessly.

Important information:

Please note that this hotel offers free late check-out. Please contact the hotel for more information using the contact details found in the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 496 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
C
Charlotte • extended_group • nz
7
Very cool space to stay basic but funky vibe having the pub and restaurant so close to a room by the beach.
Pros:

The vibe, staff were friendly, willing to assist and customer focussed.

Cons:

Not a biggie, but my boys could not get the TV to function when we returned home at night from a cool day out,

2026-02-12 • via Nuitee
R
RUKA • solo_traveller • jp
3
2026-01-29 • via Nuitee
B
Bryan • couple • nz
7
Cons:

That a copy of my visa card was taken

2026-01-26 • via Nuitee
G
Gavin • couple • nz
8
Pros:

The location to the beach

Cons:

Getting in and out of the cabin car parks was challenging

2026-01-21 • via Nuitee
N
ngahina • solo_traveller • nz
6
2026-01-19 • via Nuitee
B
Benjamin • couple • nz
8
our stay was great
Pros:

we didn't have breakfast or any meal as we checked in late. Though we managed to catch up on all our Washing thank to the dryer.
Nice cosy room and great location.

Cons:

nothing I could think of.
only that the iron board on the back of the bathroom door gave me a fright as it bangs around.

2026-01-19 • via Nuitee
A
almars • family_with_children • nz
10
2026-01-19 • via Nuitee
M
Mary-Ellen • couple • nz
8
2026-01-18 • via Nuitee
M
Martha and Rakesh • couple • nz
8
2026-01-04 • via Nuitee
J
Josh • extended_group • nz
10
Pros:

Everything is good and I hope people will stay there for than just one night.

2026-01-04 • via Nuitee
D
Delina • family_with_children • nz
9
Pros:

Own stand alone unit. Private away from the main road. Quiet. Great meals at the pub.

Cons:

Lighting was poor in the restaurant over our particular table.

2026-01-04 • via Nuitee
M
Mehrdad • family_with_children • nz
7
good stay
Cons:

TV & Microwave both did't work well, as we completely couldn't use them.

2026-01-03 • via Nuitee
J
Julie • family_with_children • nz
1
Pros:

Didn't stay there

Cons:

When we arrived, we found out it wasn't a pet friendly accommodation, so had to find somewhere else to stay. Got a refund for 4 nights but lost $220.00 for the 5th night not happy the manager would night refund us for the 1st night as it was short notice not due to any fault of mine. Not happy.

2026-01-02 • via Nuitee
R
Reaz • family_with_children • nz
10
It’s a nice place to stay
Pros:

Location, cheap, clean and tidy.

2026-01-02 • via Nuitee
K
Katie • extended_group • nz
10
Amazing facilities and area…. Recommend this place A++++++
Pros:

Polite staff nice environment

Cons:

Nothing

2026-01-01 • via Nuitee
I
Ian • family_with_children • nz
8
Pros:

The room is good

Cons:

Nothing

2025-12-30 • via Nuitee
T
Tangi • family_with_children • nz
8
2025-12-26 • via Nuitee
I
Ian • family_with_children • nz
8
Pros:

It was a good and clean room

Cons:

Nothing all good

2025-12-21 • via Nuitee
S
Sandy • family_with_children • nz
10
Pros:

So very helpful. Clean, comfortable. Had dinner delivered to my room before I arrived, warm and beautifully presented.

2025-12-11 • via Nuitee
V
Venetia • solo_traveller • nz
10
Great location, our stay here was awesome thank you
Pros:

Everything was pleasant

Cons:

N/A

2025-12-10 • via Nuitee