Facilities

Boat tours nearby
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Spacious rooms
Modern room design
Friendly staff
Beautiful views
Cons:
Inconvenient location
Limited amenities
Mixed food quality

Categories

Cleanliness
7.3
Rooms were generally clean and well-maintained, although some guests mentioned cleanliness issues in certain areas.
Service
8.3
Service was highly praised by guests for being attentive and friendly, with a few exceptions of staff not being very helpful or speaking English well.
Location
6.8
The hotel's location received mixed reviews, with some guests enjoying the quiet and secluded setting, while others found it inconvenient due to the lack of nearby amenities.
Room Quality
8.5
Rooms were spacious, modern, and well-equipped with all necessary amenities, meeting or exceeding guests' expectations.
Amenities
7
The hotel's amenities received mixed feedback, with some guests praising the pools and gym, while others criticized the lack of laundry service and malfunctioning appliances.
Value for Money
6.4
Opinions on the value for money were divided, with some guests feeling the hotel was overpriced for the services offered, while others appreciated the quality of accommodation provided.
Food and Beverage
6.9
Food and beverage options received varied feedback, with some guests enjoying the breakfast and restaurant services, while others found the food quality average and limited in variety.
Overall Experience
8.4
Most guests had a positive overall experience, praising the comfortable accommodations, friendly staff, and beautiful views, despite some minor issues with location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 04:22

Property Description

Welcome to ShaSa Resort & Residences, Koh Samui, your ideal tropical getaway!

Refreshing Retreat
Unwind in one of our 3 stunning outdoor swimming pools or work up a sweat in our fully-equipped fitness center, ensuring relaxation and rejuvenation are at your fingertips.

Delicious Dining Options
Savor each moment at our on-site restaurant or enjoy the convenience of room service during limited hours. Start your day with a delightful buffet breakfast, served daily from 7:30 AM to 10:30 AM for a small fee.

Luxurious Comfort
Experience personalized comfort in our 25 uniquely designed rooms, complete with kitchens, private balconies, Select Comfort beds, and 42-inch flat-screen televisions, making your stay both enjoyable and relaxing.

Don’t miss the chance to indulge in this paradise — book your stay at ShaSa Resort & Residences today!

Important information:

  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9
Based on 100 reviews
Cleanliness: 7.3
Service: 8.3
Location: 6.8
Room Quality: 8.5
Amenities: 7
Value for Money: 6.4
Food and Beverage: 6.9
Overall Experience: 8.4
S
SATAPATHY ASHISH • family
10
Pros:

Lovely resort with amazing views from every unit, fantastic restaurant on site and very courteous staff. The only drawback is that you are a bit further away from the main areas/night markets but then with the Grab App you can get anywhere in 1/2 hour.

2025-04-12 • via Nuitee
S
Stuart
10
Pros:

Great stay. Everything you need is there. Showing a few signs of wear but not bad and is not near anything, but we liked that.

2025-02-25 • via Nuitee
G
Gareth • family
10
Pros:

Perfect getaway for our family. Would recommend for a relaxing holiday. Great service from friendly staff.

2025-02-23 • via Nuitee
S
Susan
8
Pros:

Stayed only one night. Nice place. Huge and affordable apartment.

2025-02-13 • via Nuitee
H
Helen • family
10
Pros:

This property was beautiful. Staff and service excellent in all areas. It is a bit far from shops so if you want to get out and about it’s not the easiest. Have a plan for that or start up a grab account (an app like uber). If you want to pool hang and relax, this is the spot for you.

2025-01-24 • via Nuitee
M
marc • family
2
Pros:

Swim pool was excellent
However :
Breakfast poor ,limited choice , not enough food.
To far away from everything
Very poor beach, cannot swim,
Definitely cannot recommend

2025-01-13 • via Nuitee
R
Rachele • friends
10
Pros:

Great rooms

2024-11-26 • via Nuitee
J
Jonathan
10
Pros:

Great place and staff amazing!

2024-11-15 • via Nuitee
L
Lisa Jane • family
10
Pros:

We stayed two weeks and I wish we could have stayed longer. Super clean, gorgeous location, 24/7 front desk service, and the staff were absolutely amazing. Everyone greeted us with smiles for the entire stay and were so kind and thoughtful. Aster was fantastic and such a joy to chat with. We really appreciated all her tips and suggestions. The food at the hotel restaurant was delicious too. This was the highlight of my year and I will really this place and the team. Thank you so much!

2024-09-05 • via Nuitee
K
Kevin
6
Disappointed
Pros:

Under going Remodeling/painting, not mentioned on booking site or no email informing us the section of building we booked was being remodeled. Agreed to refund us for 2 nights and we relocated to another hotel.
Restaurant closed at 8pm??? No room service after 8pm
1st for me at a 5 star hotel
Buffett breakfast, the worst I've every expired in a 5 star, staff was just plain lazy untrained. Would not pick up used dishes. When we were leaving the hotel I was told its off season! Ohh, I see so maybe you should be a 2 star off season. Let me tell Centra their doing it wrong, they should followyour example.

2024-07-10 • via Nuitee
M
Marc
10
Pros:

It’s quiet if that’s what your looking for
No party’s
No loud music
Incredible view incredible pool

2022-11-05 • via Nuitee
M
Martin
4
No no no
Pros:

It was old and we hear build noise and we have honeymoon there and we will never come again

2022-09-06 • via Nuitee
I
Iain • family
6
Pros:

We stayed for nine nights at this property. I would like to give an honest and objective review of this property as it is a tale of two halves. Firstly on the positive side the property itself is excellent. The apartments are spacious, nicely furnished and well equipped (although with some evidence of some ageing, wear and tear). They have amazing views out to the ocean and are kept spotlessly clean. The pool areas are also very nice (although there is a serious shortage of sunloungers - 12 for the entire resort, luckily it was very quiet!). All staff are very helpful. On the negatives the resort is on a steep hill so not suitable for the elderly or anyone with mobility issues. It does not have a beach as the images suggest. The sea frontage is rocky and dirty and not suitable for swimming. More importantly the resort is literally in the middle of nowhere!! You have to get a taxi anywhere at a minimum cost of $12 - $15 each way which adds a significant cost to your evening out! There is one restaurant in the property which closes at 19:30, far too early and the place is dead by 19:00. The restaurant is OK and reasonably priced, but obviously only one venue is very restrictive and repetitive. The same restaurant serves a very limited breakfast which at best was OK. If you want to go to Ko Samui, stay in good quality accommodation and do absolutely nothing then this place is worth considering. However, not great for anyone looking for more to do, nice beach access etc.

2022-08-23 • via Nuitee
G
George • family
10
Pros:

The hotel is very nice and very big room. Staffs very friendly

2022-07-18 • via Nuitee
J
James
10
Pros:

Better than i thought and would recommend it highly.

2022-07-12 • via Nuitee
V
Verified traveler
10
A Great Value
Pros:

Firstly, this is not a 5 star property but I knew that based on the price. That being said, the value was great. The property is nice and secluded. Great views of the water but don’t expect much of a beach.
The pools looked amazing but were closed due to Covid.
Breakfast was a la carte and was above average but not excellent.

2021-05-06 • via Nuitee
V
Verified traveler • partner
10
Pros:

Beautiful setting. Extremely courteous staff. Wonderful pool.

2021-03-21 • via Nuitee
V
Verified traveler • friends
10
Pros:

We stayed at shasa the first week of November. The respite was pretty quiet with not too many guests and we very much enjoyed the relaxation.
As many reviews mention, the resort is not close to any ‘city life’ but we found a regular taxi driver via a friend and he took us home from Lamai , chaweng and bophut several days. A regular taxi back from Lamai was 15usd-ish. We didn’t mind that.
For breakfast we had our own choice from the menu which we liked and then we’d take the hotel shuttle to Lamai or chaweng for the evening.
Staff were lovely, sometimes a challenge with English.
We would visit ShaSa again, it is a great place to catch some relaxation.

2019-11-17 • via Nuitee
V
Verified traveler • family
8
Pros:

Spacious modern open concept design. Nice swimming pools. Friendly staffs. Not impressed with the Beach, it’s rocky and muddy. But they provide shuttle to Lamai & Chaweng beach which are nice.
Toiletries bottles are made of glass, not child friendly.
My child accidentally broke the shampoo and I was charged. Not too happy about that.

2019-07-03 • via Nuitee
J
June • family_with_children
10
Pros:

Absolutely a hidden 5-star gem in Koh Samui. The rooms were HUGE, I would qualify my 3-bedroom suite as a full-fledged house really! Everything is well-equipped and the bath tub was the size of a king-sized bed! The staff were also very pleasant and made our stay very comfortable.

The beach is nothing to shout about, but they do have a sister resort in Chaweng Beach that allows us access to the beach there with lounge facilities which we greatly appreciated.

2019-06-08 • via Nuitee