Trivelles Park Hotel

Nothing, the room was covered in mould, damp, smell is awful. Doors are boarded up with wood!! Do not stay here!!!

Rang the hotel and asked them if the WiFi was good as it was very important to me for work he told me it was incredible the best you could get it couldn't have been any worse 2mbps couldn't even load Google paint was horrific it was clean but felt dirty did not enjoy my night sleep at all bed was hard as concrete overall very disappointed

Everything else.

Staff seemed like they wanted to be as helpful as a mosquito spreading maleria.

Two minutes after walking into my room I spotted an insect infestation. Following this I thought it would be best to check the bed and the bedding had blood stains from what could only be bed bug bites.

The pressure of the shower was almost non existent and not only that but hair drier didn't work. As for the fixtures in fittings all very dated and not looked after properly.

The majority of the rooms in this place are currently rented out to Preston Council and this is where they house their homeless people. When I arrived, I noticed the place was a bit shoddy and rough around the edges but as I'd only paid £50 or so, I wasn't too bothered. As I entered, I saw someone walking across the car park that was very dishevelled and dirty looking, and I thought, 'oh God, what is this place?'. When I got into my room, it was filthy. The corridor smelled of cigarettes and weed and it was pretty noisy (I could literally hear another resident on the phone through the doors). Everywhere I looked was dirty, the windows, the shower, there was rubbish on the floor besides the toilet, the toilet itself was badly stained. It was horrible. I went to reception to complain and the man there just shrugged and said that it was mainly used for homeless people who are all on 3-month contracts, so 'what could he do?'. I asked why did they continue to advertise it and he just shrugged and said it wasn't his choice. Other residents aside, I said it was filthy and again he just said "yeah, I know... I'll tell housekeeping". I said I was not staying there and asked for a refund and again, he just shrugged and said "take it up with Booking.com". I have stayed in hundreds of hotels. all over the world, and this is honestly the worst one I've ever encountered.

Room looked tatty and unloved. Hot water didn't work for shower (did for basin)

Everything good

the place itself

Place was dirty

the carpet was like being in an old night club, needed significant cleaning, the bathroom tap was broken but I was informed of this and it did not impact my stay - it didn't feel loved and slightly unsafe for a lone female, I stayed in the room for approximately 8 hours just to sleep as I was going to work early in the morning - rooms clearly utilised for safe B&B for homeless

It could be cleaned and decorated

Stains on the pillowcases.

Waiting to check in.

everything about it

Bring used as hostel. Not a safe or decent place.

i have put a complaint in as the guys i booked for checked out after the first night, the property had DSS people in, the rooms had tea bags on the floor (used), the place was very unclean, i have emailed the property on the link but heard nothing back and i shall escalate this and report the property as i paid upfront and the guys have had to find an alternative accomodation.