Residence Inn by Marriott London Kensington

Hotels
Residence Inn
8.2 (5260 reviews)
181 - 183 Warwick Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good food quality
Cons:
Elevator issues
Housekeeping errors

Categories

Cleanliness
7.66
Clean rooms mentioned, but there was an issue with dirty carpets.
Service
8.63
Staff was highly praised, especially Daniel and Sara for their outstanding service.
Location
8.67
Great location with easy access to public transport and local amenities.
Room Quality
7.62
Rooms were spacious and comfortable but mentioned issues with some rooms.
Amenities
8.15
Amenities were appreciated, though the elevator issue was a drawback.
Value for Money
8.11
Generally regarded as good value for the services offered.
Food and Beverage
8.66
Breakfast quality and bar services, especially from Daniel, were excellent.
Overall Experience
8.13
Overall a satisfying experience with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:10

Property Description

Luxurious Pet-Friendly Apartments
Experience the epitome of comfort and style at Residence Inn by Marriott London Kensington. Our self-contained apartments are pet-friendly and offer complimentary WiFi, a chic lounge area, and a flat-screen TV for your entertainment needs.

Fully-Equipped Kitchens and Luxury Bathrooms
Enjoy the convenience of fully-equipped kitchens with modern appliances and luxury private bathrooms with complimentary toiletries and walk-in showers. Everything you need for a relaxing stay is right at your fingertips.

Convenient Amenities and Nearby Attractions
Stay fit at our 24-hour gym, take advantage of communal laundry facilities, and explore the vibrant surroundings. With the Olympia Exhibition centre and tube stations just a short walk away, the best of London is within easy reach.

Book your stay at Residence Inn by Marriott London Kensington for a memorable and enjoyable experience.

Important information:

Please inform Residence Inn by Marriott London Kensington if you require the sofa bed to be set up prior to arrival. A set up fee of GBP 10 will be charged if not requested in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 10 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5260 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
S
stlyr Couples Margaret River Region, Western Australia
8
A pleasant stay with surprise room upgrade
Pros:

Overall we enjoyed our stay here recently. Unfortunately one of the lifts was out of action which was a bit of a nuisance, but the staff were very apologetic. At breakfast they did seem to struggle to keep the trays of hot food filled, but I’m sure they can improve that.
We very much appreciated our room upgrade, and a shout out for Daniel who ran the bar. A very pleasant and friendly fellow who was happy to go above and beyond what was required to make our stay memorable, providing us with plates and cutlery so we could enjoy our takeaway food instead of eating out of plastic, and then clearing our plates away to the kitchen.

2026-06-27 via Tripadvisor
B
Betul Busra solo_traveller tr
5
2026-06-27 via Nuitee
N
Nicole couple de
10
2026-06-27 via Nuitee
G
Gilles family_with_children fr
7
2026-06-27 via Nuitee
O
OnAir480395 Couples
4
Unacceptable
Pros:

Absolutely abysmal. The service provided by this Marrirott should have corporate Marriott reevaluate their priorities. No A/C during 36 degree heat. They advertise having AC but when push comes to shove during a heatwave there simply is no cooling available. This is bad enough but it gets even worse. While advertising their massive numbers enjoying a mediocre breakfast they fail to provide elevators to take you back to your floor. One out of two lifts are out of order so everyone takes the stairs. Endless tourists navigating 10 floors of stairs to simply get back to their room. You might be better off in a hostel. The location is OK. Everything else is gross including the mold in the bathroom.

2026-06-26 via Tripadvisor
I
Igor solo_traveller ba
8
Cons:

One of two elevators wasnt working so the one was quite busy

2026-06-26 via Nuitee
M
Manish Bhushan solo_traveller ae
8
Excellent. Highly recommend
Pros:

Location was good . Quiet neighborhood. TESCO supermarket is next to hotel
Good connectivity to Tube station
Staff super helpful

Cons:

Breakfast should have more options and should be hot items

2026-06-26 via Nuitee
T
Talal solo_traveller kw
10
Great highly recommend
Pros:

I liked the location and how clean and comfortable the room was also great value for its location

Cons:

Its not the properties fault but one of the elevators went out of service other than that it was great

2026-06-26 via Nuitee
T
Thomas extended_group nl
3
Cons:

Aircon broken, was told three times it would be fixed but ended up barely sleeping due to the heatwave. Rude and unhelpful staff, no apologies or amends, and no reply to emails.

2026-06-25 via Nuitee
G
G. Jagła family_with_children pl
8
2026-06-24 via Nuitee
K
Kristel solo_traveller ee
9
2026-06-24 via Nuitee
M
Mohamed family_with_children ae
7
Family friendly apartment
Pros:

The two bedrooms suite has two bathrooms, seating area & small kitchen, room cleaning is daily upon request, the breakfast is good, they have gluten free "small section", the gym is good, laundry (wash & dry) is available, TESCO supermarket is nearby, the underground station is 10 - 15 min walking l.

Cons:

Lift is an issue, there are 2, but 1 was not working

2026-06-23 via Nuitee
N
Nissim solo_traveller il
8
במידה והמעלית הייתה תקינה הציון הכולל היה גבוה יותר
Pros:

הצוות היה שרותי מאד , אדיב וחייכן

Cons:

בעיית המעליות מאד מפריעה , המתנה ארוכה וצפיפות במעלית בגלל תקלה במעלית השנייה שלא תוקנה במשך 5 ימים !

2026-06-23 via Nuitee
P
Pauliina family_with_children fi
10
2026-06-23 via Nuitee
E
ELEONORA family_with_children it
8
2026-06-22 via Nuitee
H
Henrik family_with_children se
8
Trevligt hotell, en av hissarna gick tyvärr sönder vilket skapade köer till andra hissen.
Pros:

Frukost var bra för att vara England. Området var bra.

2026-06-22 via Nuitee
G
Gustavo couple us
9
2026-06-22 via Nuitee
C
chelsearF1393OW Couples
10
You won’t be disappointed
Pros:

The biggest highlight of our stay was getting to know the bartender, Daniel. By the first time we stopped by he, knew us by name. Greatest is daily throughout our stay, engaged in great conversations and shared local spots that we could go to. The drinks were fantastic but the company was even better. Highly recommend spending time at the bar.

2026-06-21 via Tripadvisor
J
Jan solo_traveller au
9
Comfortable stay in central London.
Pros:

The staff were very good and helpful.
The buffet breakfast was excellent.
The bed was comfortable, and the bathroom had a good size shower. Handy kitchenette.
Close to bus stop.

Cons:

Very tight space around the bed.

2026-06-20 via Nuitee
S
Sabina couple uz
10
2026-06-20 via Nuitee