Waterfront Southport Hotel

Hotels
Independent
8.8 (277 reviews)
Marine Lake, Southport Promenade, Southport, England, PR9 0DZ , Southport , GB

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Spacious rooms
Cons:
Dirty windows
Cheeky service charge

Categories

Cleanliness
7.59
There were complaints about dirty windows in the penthouse suite, suggesting a lack of routine cleanliness.
Service
9.56
Overall high praise for the friendly staff and good service provided during meals.
Location
9.1
The hotel is described as being in the best location in town, with views over the waterfront.
Room Quality
9.05
Rooms were noted as spacious, clean, and equipped with comfortable beds.
Amenities
9.08
Good undercover parking and a beautiful hotel with a lovely breakfast buffet.
Value for Money
8.54
The hotel is considered good value for the price, despite some service charges.
Food and Beverage
8.59
Breakfast was praised for its quality and variety; however, there were some issues during dinner service.
Overall Experience
8.86
Overall satisfaction based on various positive aspects and comfort during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:09

Property Description

Experience unparalleled comfort and convenience at the Waterfront Southport Hotel, your ideal getaway in scenic Southport.

Unmatched Amenities
Stay active in the state-of-the-art fitness center or unwind on our charming terrace while enjoying breathtaking views. Our complimentary wireless internet keeps you connected throughout your stay.

Gourmet Dining
Savor delectable British cuisine at Bliss Kitchen, our stylish brasserie, complete with an inviting bar/lounge for drinks and alfresco dining. Enjoy full breakfasts that will energize you for the day ahead.

Perfect for Business or Leisure
With a business center, conference facilities, and 13 meeting rooms, we cater to your professional needs. Our dedicated concierge services ensure every whim is attended to, making your stay effortless.

Book your unforgettable experience at Waterfront Southport Hotel today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 277 reviews
Cleanliness: 7.59
Service: 9.56
Location: 9.1
Room Quality: 9.05
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.86
T
Tourist622844 Couples
10
Excellent Stay So Far.
Pros:

We haven't stayed here before but II have to say this is one of the nicest hotels we have stayed in for a long time. We are very happy with the standard of the room as it is very comfortable and has all the amenities we require. We have stayed in a lot of four star hotels but the staff here are some of the most efficient and friendly we have experienced in any hotel. From check in to bar staff, they are exemplary. We are only half way through our stay but I can't imagine the breakfast staff to be anything other than excellent. Well done Waterfront Hotel. We look forward to staying with you again.

2026-04-10 via Tripadvisor
A
alisonc370 Couples
8
Perfect for our one night stay
Pros:

Lovely location. From the outside it looked aged and needing a paint. But once we parked and arrived in reception all good. Lovely welcome and nice lounge/ reception area. We had a dog friendly room and it was great and lovely bathroom. Had a lovely stay

2026-04-04 via Tripadvisor
M
Mckenzie1940 Friends getaway Formby, Merseyside, England
10
Afternoon event and overnight stay.
Pros:

Came for the Dirty Dancing/Grease Bottomless Brunch event and stayed overnight. Staff were so helpful. Food and entertainment excellent. Bedroom very clean with plenty of space. Highly recommend it.

2026-04-01 via Tripadvisor
A
alexcL1297HZ Couples
10
Perfect romantic stay in the Penthouse Suite.
Pros:

We booked The Penthouse as a romantic treat for a one night get away.
We were greeted by chilled prossecco and fantastic views of the Southport sky line during sunset.
We dined in the restaurant where we received 10% off, and the food was excellent, and reasonably priced.
The facilities were immaculate with everything we needed for our stay and the staff were very welcoming and helpful.
We also stayed for breakfast which was again, brilliant, with continental and traditional options.
The hotel is only a short walk from the night life and shopping areas in one direction and the waterfront and marine lake in the other.
Could not recommend enough.

2026-03-16 via Tripadvisor
G
Global785611 Couples
10
Treat & Perfect Get Away!
Pros:

We booked a night away as a treat, we wanted to upgrade the room and spend the evening at the hotel taking advantage of dinner there as well.
It turned out to be one of the best hotel experiences I have ever had. With one of the best views, seeing the sun set felt extraordinary. You could see all the colours of the sky, whilst sipping prosecco. We timed the sunset prior to going down for dinner in the restaurant. Could not fault the service or food. The bed was so comfy and the room was out of this world.
Breakfast the next day, was asked if I had any allergies and said about being vegetarian. Was made some vegetarian sausages to go with breakfast. Again, very looked after with great service and food.
We will both be planning another stay, as it was just what we both needed.

2026-03-16 via Tripadvisor
7
713irenee Couples
10
100% Recommend staying here
Pros:

Our son bought us an overnight stay as part of our Christmas present the out side doesn’t do it justice the inside is amazing clean the staff are so helpful and friendly. We decided to eat at the hotel restaurant the food was delicious lunchtime we opted for sandwiches bread was so fresh and tasty in the evening I had the salmon oh my word it was delicious I would definitely come and stay here again and would 100% recommend you give it a visit

2026-03-11 via Tripadvisor
P
Pamuk5 Friends getaway Liverpool, Merseyside, England
10
Fabulous hotel, great stay in Southport.
Pros:

Great stay with friends,
Fabulous rooms , booked direct with hotel.
Free parking
10% off food
With direct booking!
Food and breakfast fab .
Will be booking again .
See you soon.

2026-03-11 via Tripadvisor
D
debbiecH8855UV Family
10
Southport ,waterfront hotel
Pros:

Two night stay at the lovely waterfront hotel, fantastic location. Rooms spacious ,clean, and beds super comfortable ,tea/coffee available allso lovley toiletries ,hairdryer etc..Breakfast was a delight ..great staff 10/10

2026-03-10 via Tripadvisor
D
denac2014 Family Stockport, Greater Manchester, England
10
fantastic location and beautiful hotel
Pros:

had a lovely weekend stay at the Waterside Front in Southport. The rooms were spacious, beautifully decorated, and very comfortable. The buffet-style breakfast was of a high standard, and the staff were friendly and welcoming throughout our stay. The location is perfect—close to the seafront, shops, gardens, cinema, and restaurants, all less than a 10-minute walk away, with lovely views overlooking the lake. We would happily stay again.

2026-03-10 via Tripadvisor
H
H5334XTkarenh Couples Stoke-on-Trent, Staffordshire, England
10
Really nice hotel with perfect location. Just know that if you've booked via a 3rd party you have to pay £15 per night parking
Pros:

We have never stayed at this hotel before, . We had just had 2 nights at the Claremont hotel in Blackpool and 2 nights at The Dolby Hotel in Liverpool. The reception for this hotel is on the 1st floor. We booked in and headed to our room. It was modern and tastefully done. I would say the nicest room we've stayed in thus far on our mini road trip. The bar area was really nice and staff were friendly. My only bugbear was the parking. There is a sizeable car park for this hotel but, because we'd booked through booking.com and not direct with the hotel we had to pay for parking at £15 per night, so it cost us £30 to park the car. Booking.com did not make it obvious that you had to pay. In the list of facilities it just says "parking available " it's only when you go to customer questions and one asks if parking is available, it does say yes but chargeable at £15 a day. £30 was a bit out of our tight budget "spending money budget," and meant that we couldn't eat out that night as planned, but the hotel was very nice and reception gave us a £10% off food and drink voucher. We had a drink in the bar, but didn't have food.
The location of this hotel is perfect. We enjoyed our stay but left, now £30 down on spending money. Would I recommend, or stay again, yes to the hotel, but a no because of the parking charge.

2026-02-28 via Tripadvisor
7
734bevw Couples
10
Great stay, really helpful staff. Thank you.
Pros:

We have a fantastic stay at the Hotel for our wedding anniversary at the beginning of February.
Jo at the hotel was extremely helpful and couldn’t do enough to make our stay special.
I would definitely recommend this hotel. Top quality room, great breakfast and really friendly staff. Once again, thank you to Jo in reception for making our stay so memorable.

2026-02-26 via Tripadvisor
3
341janiceo Couples
4
Very Disappointed
Pros:

This was our second visit to the Waterside hotel Southport.We stayed for 2 nights February 11th and 12th.We had a superior room but we didn't believe it to be superior to be honest.There was a coffee machine which was nice but no bottled water to hand which we believe to be standard in the majority of all hotel rooms.I found hairs on the bathroom floor and also in the bath.They hook near the door to place towels was hanging off.We had booked a breakfast for our first morning and on the information card it stated that breakfast was served until 10.30am.We arrived downstairs at 10am and most of the hot items had gone.There were no sausages,eggs tomatoes or mushrooms only 1 piece of bacon and some dried up hashbrowns! Another 4 diners came down also all workmen staying over at the hotel and there was no hot food available for them.Im sorry but all breakfast items should be available on hand until 10.30am as stated.I approached a lady to ask and she said they start to remove breakfast items just before 10am.She said she would get me a couple of things as I had asked her but in future be down earlier!! The poor workmen had to make do with cereal and toast.We didn't have this experience on our first visit last year and so unfortunately we won't be visiting again.We also believe the £15 pound parking charge each night is too high.

2026-02-26 via Tripadvisor
U
U2099LNsteveh Couples Burnley, Lancashire, England
10
Really nice overnight stay here.
Pros:

Spent a night here and thought this place was great. The room with the balcony was amazing, the breakfast was really good and the staff so friendly. Even loved the quirkiness of the reception being on floor 1.

2026-02-23 via Tripadvisor
T
thenobster9320 Family Llandudno, Conwy County, North Wales, Wales
6
Mixed bag. Bit of ewww!! Bit of aaahhh!!
Pros:

Two night break after some recent health issues.
My partner and my 12-year-old son, and our dog.
At the time of booking, the price wasn't much more expensive than the Travelodge(our usual abode). We checked in with minimum fuss around tea-time. We noticed in the bathroom they had only catered wirh towels for two people, but this was no big deal. We knew that would be easily rectified.
We were all just having a quiet ten minutes before going for a drink in the bar,when another customer using his own keycard entered our room!!!
Thankful of being fully dressed, ourselves and this chap went down to receptiom jusifiably angry.
Our dog fee was waived as compensation for the 'mishap'
Our room was lovely. Spotlessly clean,spacious with a lovely view of the marina.
With a 10% discount for guests at the bar.
Just shy of £13 for 2 pints of lager. Jesus wept!!
The bar area of brightly coloured soft furnishings on first glance looks beautiful, but on sitting there you notice how heavily stained they are.
We had food delivered.
The entrance to the hotel(Reception is level 1) smelled heavily of cannabis. It is unmanned and a haven for undesireables seeking shelter.
Thats yer lot!

2026-02-20 via Tripadvisor
F
Freedom178815 Couples
6
Great Location...but
Pros:

Great location and parking, although the £15 parking charge is a lot higher than nearby hotels who are charging £6. Missing a few basic things for a Superior room such as bottled water, biscuits and a fridge (there's an empty cupboard with a fridge vent so I'm sure why there isn't one). Bar prices are way too expensive so we could only afford one drink at over £25 for 2 drinks! For a higher room standard and reasonably priced drinks, I'd recommend The Bold Hotel!

2026-02-15 via Tripadvisor
7
7ianr7 Couples Penrith, Eden District, Lake District, Cumbria, England
6
Weekend bisit
Pros:

Good location
Nice decor inside
Not ideal layout for dogs when eating

2026-02-15 via Tripadvisor
Y
Y5144MJjulies Family
10
Great hotel fantastic staff.
Pros:

Perfect location, absolutely brilliant staff so friendly and welcoming. Rooms are really good, breakfast is outstanding, however the best thing are Jake’s cocktails the man is a master mixologist, valentines special is a treat.

2026-02-13 via Tripadvisor
L
lady1425 Couples Formby, Merseyside, England
10
Amazing hotel and experience!
Pros:

We had our wedding party at the waterfront so stayed again for an anniversary and it exceeded expectations again! We had a three course meal in the restaurant and breakfast which were both a very high standard we enjoyed so much. The penthouse is beautiful, clean and presented beautifully. All communal areas are amazing with a view of the lake and the sea. Love this hotel. Staff and service excellent. Thank you x

2026-02-12 via Tripadvisor
K
kelljoe112 Family Manchester, Greater Manchester, England
10
1 night stay
Pros:

Lovely hotel the staff all lovely especially as we had problems with hotels.com and the hotel sorted themselves pretty much so we could not fault a thing room was really nice and clean breakfast was delicious lots of choice we would stay here again location is great for Southport very happy customers

2026-02-09 via Tripadvisor
Y
yuilla Friends getaway Liverpool, Merseyside, England
10
New management team in place and food and service levels back to where it should be.
Pros:

Southport Caledonian Society Ball on 31st January.
After some time in administration I think that there may be new owners in place and there has been an immediate improvement in standards across the board.

Well done to Frank and Ella for all the work done leading up to our date and to Daiva and chef Simon on the night. Food and service were excellent. Our evening was a complete success.

2026-02-04 via Tripadvisor