Comfort Hotel Niigata

Hotels
•
Comfort
8.1 (383 reviews)
Chuo-ku, Benten 3-3-1 , Niigata , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Limited parking
Insufficient amenities

Categories

Cleanliness
6.99
Mixed sentiments; some reviews reported cleanliness issues.
Service
8.46
Staff were consistently described as helpful and friendly.
Location
9
Convenient location near the station with easy access to restaurants.
Room Quality
7.95
Rooms were generally described as spacious and comfortable.
Amenities
7.48
Some guests felt amenities could be improved; lack of certain items noted.
Value for Money
8.44
Guests appreciated the affordable pricing, especially with the included breakfast.
Food and Beverage
8.49
Breakfast received positive reviews, but dining area was noted as small.
Overall Experience
7.96
Overall satisfaction with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Convenient Location:
Just a 3-minute walk from JR Niigata Station, Comfort Hotel Niigata offers easy access for travelers.

Comfortable Rooms and Amenities:
The air-conditioned rooms are equipped with a flat-screen TV, VOD channels, and a fridge for your convenience. Enjoy amenities like a hairdryer and toothbrush sets during your stay.

Convenient Services:
Take advantage of the on-site launderette, dry cleaning service, and luggage storage facilities.

Ready to experience comfort and convenience in Niigata? Book your stay at Comfort Hotel Niigata now for a memorable trip!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.1
Based on 383 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 7.96
M
Masuo • solo_traveller • jp
8
2026-07-17 • via Nuitee
P
Peichun • couple • tw
9
到新潟旅遊，這家飯店可列爲住宿名單，整體而言，CP值高。
Pros:

距離車站只需走10分鐘，每日早餐菜色豐富好吃，房間內整潔乾淨。

Cons:

無

2026-07-17 • via Nuitee
M
maya • couple • jp
10
2026-07-16 • via Nuitee
S
SATO • solo_traveller • jp
7
2026-07-16 • via Nuitee
T
Takeo • extended_group • jp
9
駅近至近リーズナルブル‼️
Pros:

駅近で、しかも安価に泊まれ、朝食まであった

2026-07-16 • via Nuitee
T
tsutomu • solo_traveller • jp
7
良かった
Pros:

値段が安くのにちゃんとしてるホテルで良かった。

Cons:

特になし

2026-07-15 • via Nuitee
潘 • family_with_children • tw
9
Pros:

地點不錯，離車站很近。早餐不錯。

2026-07-15 • via Nuitee
K
Kai • solo_traveller • jp
8
2026-07-15 • via Nuitee
H
Huiting • solo_traveller • tw
9
離車站近 進出方便
Pros:

早餐免費費且好吃 連住還會換菜單 不會吃膩

Cons:

枕頭有點太低了 建議還是跟櫃檯再拿個枕頭

2026-07-13 • via Nuitee
A
Anita • solo_traveller • au
10
Perfect overnight stay.
Pros:

Loved everything about this hotel. Staff friendly and efficient. Bed and pillows greatt. Rooms were very quiet. Nice cheery decor. Parking available right outside premises. Breakfast delicious. Amazing location near station, restaurants and karaoke!

Cons:

Liked everything!

2026-07-11 • via Nuitee
五十嵐 • solo_traveller • jp
7
2026-07-07 • via Nuitee
T
tatsuhiko • couple • jp
7
2026-07-06 • via Nuitee
K
kouta • couple • jp
10
2026-07-05 • via Nuitee
S
shinya • solo_traveller • jp
8
2026-06-28 • via Nuitee
S
SATOKO • couple • jp
10
ゆっくり休めました
Pros:

部屋の掃除が行き届いており清潔で快適な状態でした。

Cons:

特になし

2026-06-28 • via Nuitee
R
Richard • extended_group • us
7
2026-06-28 • via Nuitee
R
Rieko • solo_traveller • jp
8
Pros:

ホテルの方が親切でした。お部屋も広くて快適でした。

Cons:

特にないです

2026-06-26 • via Nuitee
石井 • solo_traveller • jp
10
Pros:

ロケーション
価格
スタッフ対応

Cons:

朝食無しの選択があれば尚良し

2026-06-25 • via Nuitee
Y
yaichuro • family_with_children • jp
3
残念。
Pros:

静かな所でした。

Cons:

朝食はさいていでした、食べるものが少ない、醤油すらない。

2026-06-24 • via Nuitee
M
Masakazu • solo_traveller • jp
6
2026-06-24 • via Nuitee