Comfort Hotel Niigata

Hotels
•
Comfort
8.1 (266 reviews)
Chuo-ku, Benten 3-3-1 , Niigata , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Limited parking
Insufficient amenities

Categories

Cleanliness
6.99
Mixed sentiments; some reviews reported cleanliness issues.
Service
8.46
Staff were consistently described as helpful and friendly.
Location
9
Convenient location near the station with easy access to restaurants.
Room Quality
7.95
Rooms were generally described as spacious and comfortable.
Amenities
7.48
Some guests felt amenities could be improved; lack of certain items noted.
Value for Money
8.44
Guests appreciated the affordable pricing, especially with the included breakfast.
Food and Beverage
8.49
Breakfast received positive reviews, but dining area was noted as small.
Overall Experience
7.96
Overall satisfaction with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Convenient Location:
Just a 3-minute walk from JR Niigata Station, Comfort Hotel Niigata offers easy access for travelers.

Comfortable Rooms and Amenities:
The air-conditioned rooms are equipped with a flat-screen TV, VOD channels, and a fridge for your convenience. Enjoy amenities like a hairdryer and toothbrush sets during your stay.

Convenient Services:
Take advantage of the on-site launderette, dry cleaning service, and luggage storage facilities.

Ready to experience comfort and convenience in Niigata? Book your stay at Comfort Hotel Niigata now for a memorable trip!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.1
Based on 266 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 7.96
K
KAZUHIKO • family_with_children • jp
8
ゆっくり休める事ができた。
Pros:

朝食付きでよかった

Cons:

化粧水等があればよかった。

2026-03-21 • via Nuitee
C
chih wei • family_with_children • tw
10
Pros:

離車站很近 ~價格便宜CP值很高 ~乾淨整潔 ~服務人員很棒

2026-03-21 • via Nuitee
H
hiroyasu • solo_traveller • jp
10
2026-03-20 • via Nuitee
H
hiromi • couple • jp
9
快適
Pros:

朝食無料
スタッフが、親切だった

Cons:

なし

2026-03-19 • via Nuitee
F
Feng-Ching • family_with_children • tw
9
2026-03-19 • via Nuitee
F
Fiona • family_with_children • tw
10
2026-03-18 • via Nuitee
O
oyanagi • family_with_children • jp
7
2026-03-17 • via Nuitee
K
KENJI • family_with_children • jp
8
Pros:

不満は一切なく、快適に過ごせました。ありがとうございます。

Cons:

ホテル入口のすぐ側に喫煙出来る場所を設けるのは吸わない人にとっては不快でしかない。もう少し設置場所を考えて頂きたい。宿泊者ではない人間も吸える場所だと認識して、喫煙者の溜まり場になると思います。もしくは喫煙可能な部屋があるのだから、いっそのこと撤去しても問題はないと思います。何故ホテルへの出入りの度に煙草の煙を吸わなければいけないのかと思いました。

2026-03-15 • via Nuitee
嶌岡 • solo_traveller • jp
10
2026-03-13 • via Nuitee
S
SADOYA • family_with_children • jp
7
Pros:

少し早く到着してチェックインが速まったが、快く対応してもらった

2026-03-12 • via Nuitee
T
Thomas • solo_traveller • au
10
2026-03-12 • via Nuitee
K
Katsumi • extended_group • jp
6
2026-03-11 • via Nuitee
L
Luuk • solo_traveller • nl
8
Pros:

Good location
Comfy beds
Good facilities

Cons:

Breakfast time was so busy that I decided to skip and buy it somewhere else even though it was included

2026-03-11 • via Nuitee
遠藤 • family_with_children • jp
6
Pros:

駅近で、朝食付だったこと

Cons:

部屋でお湯を沸かして飲む飲物の選択がお茶しかなかったこと
インスタントのコーヒーや紅茶等が欲しかった

2026-03-09 • via Nuitee
石塚 • family_with_children • jp
10
2026-03-04 • via Nuitee
おれんじ • couple • jp
7
2026-03-02 • via Nuitee
H
HIROKO • couple • jp
8
2026-03-01 • via Nuitee
K
Kayoko • family_with_children • jp
8
Pros:

ベットがセミダブルでゆったりと眠れた所と朝食かとても充実していておいしかったです。

Cons:

部屋着？のサイズがワンサイズしかなくて息子が使う事ができなかった。

2026-03-01 • via Nuitee
Y
yumiko • family_with_children • jp
4
ベットが広いだけ…かな？
Pros:

ベッドは広くてゆったりできました。

Cons:

古さが、やはり臭います。冬なのに少しカビクサいです。無料としての朝食なので文句は言えませんが、パン食の食事ばかりで、米さえあれば、は年寄りにはムリだと思う。

2026-02-28 • via Nuitee
X
xue • family_with_children • cn
10
2026-02-27 • via Nuitee