Comfort Hotel Niigata

Hotels
•
Comfort
8.1 (322 reviews)
Chuo-ku, Benten 3-3-1 , Niigata , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Limited parking
Insufficient amenities

Categories

Cleanliness
6.99
Mixed sentiments; some reviews reported cleanliness issues.
Service
8.46
Staff were consistently described as helpful and friendly.
Location
9
Convenient location near the station with easy access to restaurants.
Room Quality
7.95
Rooms were generally described as spacious and comfortable.
Amenities
7.48
Some guests felt amenities could be improved; lack of certain items noted.
Value for Money
8.44
Guests appreciated the affordable pricing, especially with the included breakfast.
Food and Beverage
8.49
Breakfast received positive reviews, but dining area was noted as small.
Overall Experience
7.96
Overall satisfaction with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:30

Property Description

Convenient Location:
Just a 3-minute walk from JR Niigata Station, Comfort Hotel Niigata offers easy access for travelers.

Comfortable Rooms and Amenities:
The air-conditioned rooms are equipped with a flat-screen TV, VOD channels, and a fridge for your convenience. Enjoy amenities like a hairdryer and toothbrush sets during your stay.

Convenient Services:
Take advantage of the on-site launderette, dry cleaning service, and luggage storage facilities.

Ready to experience comfort and convenience in Niigata? Book your stay at Comfort Hotel Niigata now for a memorable trip!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.1
Based on 322 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 7.96
O
ORIE • solo_traveller • jp
9
2026-05-09 • via Nuitee
Y
Yoda • solo_traveller • jp
8
2026-05-08 • via Nuitee
M
Moe • family_with_children • jp
7
寝るだけなら綺麗で良かった。駅近で良かった。
Pros:

駅から近い

Cons:

大人2人、子供1人で泊まるのに2部屋取らなければならなかったので価格が高かった。GWで人が多く、朝食を食べる場所がなく、弁当箱に詰めて部屋で食べた。

2026-05-07 • via Nuitee
E
EMI • solo_traveller • jp
7
駅が近いので利用しやすい
Pros:

無料の朝食が良かった。味は普通でしたが、小松菜とパイナップルのスムージーが美味しかった。朝食会場は混んでいたが、短時間で利用できた。希望すれば容器に入れて部屋で食べることができるシステムも良いと思った。
駅に近くて良かった。

Cons:

浴槽の排水が悪かった。(自分の髪の毛は取り除いたが)
エアコン使用し始めた時に悪臭がした。

2026-05-06 • via Nuitee
T
takeo • solo_traveller • jp
5
Pros:

駅に近くて良い。

Cons:

駐車場が少ない。近くの駐車場の情報がほしい。朝食が今イチでした！

2026-05-05 • via Nuitee
T
Tomoe • family_with_children • jp
6
2026-05-04 • via Nuitee
N
nobuko • family_with_children • jp
8
Pros:

駅から近い
スタッフさんの対応が丁寧
朝食が種類豊富(生フルーツ、スムージーがあったのが良かった)
ウェルカムドリンクがある(コーヒー、紅茶いろいろ)
貸し出しの傘がある
部屋のドライヤーがサロニアで風量が強い

Cons:

ホテルの駐車場があるのはとてもありがたいが、1泊1600円払ったとしても、その場所が確約されないこと…

2026-05-04 • via Nuitee
K
KIYOKATSU • solo_traveller • jp
6
2026-05-04 • via Nuitee
L
laurent • couple • fr
4
2026-05-03 • via Nuitee
M
MINJU • couple • tw
8
2026-05-03 • via Nuitee
C
Chiharu • solo_traveller • jp
10
また泊まりたいと思いました。
Pros:

施設自体が清潔で、朝食やチェックイン前後のクロークなどサービス満載で大変助かりました。

Cons:

なかったです！

2026-05-03 • via Nuitee
E
EMI • solo_traveller • jp
7
2026-05-03 • via Nuitee
T
TAKAHASHI • solo_traveller • jp
8
2026-05-02 • via Nuitee
J
Jenni • solo_traveller • fi
6
Pros:

Siainti oli hyvä.

Cons:

Tyynyt olivat aivan liian littanat ja sänky kova oli vaikea saada nukutuksi

2026-04-29 • via Nuitee
S
Stephen • family_with_children • us
8
Pros:

Close to train station

Cons:

AC not on in, room warm and stuffy

2026-04-29 • via Nuitee
M
Mitsuo • solo_traveller • jp
8
Pros:

部屋がわりと広かったので、窮屈でなかった

2026-04-28 • via Nuitee
T
Takaya • couple • jp
9
2026-04-28 • via Nuitee
R
Ralph • solo_traveller • no
10
Vistelsen på detta hotellet bidrog til att resen blev en full succsess.
Pros:

Otroligt imötekommande, hjälpsam och vänlig personal. Rask och smidig in- och utcheckning.
Mycket bra välbalanserad japansk frukost.
Tyst, rent och välordnat hotell. Bra vendingmachines i hotellet.
Nära till transport (6 min till tåg , taxistopp och flygbuss), shopping och restauranger / kafeer.

Cons:

Inget att klaga på, kunde gärna stannat längre.
Google Translate / Lens hjälpte till att läsa skyltar vid tvättmaskin och vendingsmachines.

2026-04-26 • via Nuitee
P
Pascal • solo_traveller • fr
8
2026-04-16 • via Nuitee
K
katsuyoshi • solo_traveller • jp
9
春まだ遠し
Pros:

シティ中心

Cons:

食事が同メニューだった。

2026-04-16 • via Nuitee