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Property Description
Historic Charm and Modern Comforts
Experience the enchanting blend of history and modern amenities at The Pilgrims Hotel in Canterbury. Dating back to the 16th century and nestled within the Roman city walls, this family-run hotel offers free WiFi and a cosy oak-beamed bar for a truly unique stay.
Cozy Rooms with Traditional Touches
Unwind in the comfort of our traditional rooms, each equipped with a flat-screen TV, en suite bathroom with free toiletries, and a tea/coffee tray for your convenience.
Prime Location for Exploring
Ideally located opposite the Marlowe Theatre and a short stroll from the iconic Canterbury Cathedral, Pilgrims Hotel provides easy access to the city's vibrant shops and restaurants. Immerse yourself in the medieval charm of the surroundings.
Ready to immerse yourself in history? Book your stay at The Pilgrims Hotel now for an unforgettable Canterbury experience.
Currently no hot breakfast is being served, a continental breakfast will be served in the dining room.
Please note that parking is only available in the public car park, St Radiguns car park, 820 feet away from the hotel for GBP 16.00 for 24 hours. When checking into the hotel, staff will provide you with discounted parking vouchers and directions.
Please note that this property has no elevator and may not be suitable for guests with mobility issues.
All rooms are split over 2 floors. Currently no hot breakfast is being served, a continental breakfast will be served to your room.This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in some hotel rooms and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I expected something small, as I booked the cheapest room because that's all I can afford in England but this was smaller than small. I'm sure in the old days it was the cloakroom.
Perfect location for everything in Canterbury and a short walk from the station.
Comfortable room and bed. Very clean. Friendly staff.
Nice bar on the ground floor offering 10% discount on drinks.
There were a few little things in the room that should have been picked up on.... Kettle had a lot of build up in it... it must be a hard water area, likewise taps and shower head. Handle on the inside of the shower was missing.
Would have been nice to have a small table and chair, there was space in the room. But nothing that spoiled the stay.
Location, staff and breakfast
Nothing
Right in the centre of Canterbury, staff friendly.
Bed was a bit like sleeping on a board.
Great location
No parking on site
Śniadanie było średnie
Brakowało warzyw i jajek
Superb location, welcoming and helpful staff, authentic aesthetic, tasty breakfast was included
Would prefer to have a flexible shower over a bath, and a chair in my room
Bien 👍
Location was excellent as was the continental breakfast. The room was bijou but we had expected that as it was advertised as a small double.
Booking.com indicated that the hotel had parking, which it did not. The hotel website indicated that there was parking until you looked at 'further details' where it stated that parking was off site. The car park was close to the hotel but cost £16 a day which is not something that we had expected from the information on the two websites. Not very acceptable in our opinion.
Central location but don’t bother booking this place!!!
Where do I begin??? The place is like a ghost town, understaffed and I felt sorry for this guy. It’s a very dirty place, very old fashioned, in desperate need of a renovation, my neck and back hurts from the awfully old and uncomfortable pillows and mattress. Now onto the super dysfunctional showers and toilets: the showers are useless and the toilet doesn’t flush, the sink is impossible to do anything like washing your face or hands… As for the “included breakfast” it’s an absolute scam as we went down and there was nothing left but a slice of toast and filter coffee so we had to go elsewhere for food. Now the only member of staff in this place is an absolute mess, but cannot blame him, he looks overwhelmed by everything there. Please save yourself and don’t make the same mistake!!!!
Excellent location, easy check in. Good continental breakfast. Expected amenities in room. Iron and ironing board available on request.
Issues with resolving problems raised.
We stayed the first weekend in and May, which was warm for the time of year. The entire time the radiator in the room was on high. Several times we requested it be turned off, and were told each time or had been sorted and the radiator would go off. It did not go off and the room remained very warm, which was compounded by the weather and the inability to open the window to the fullest. It made for a very uncomfortable night with limited sleep.
Établissement bien situé, propre, pas de bruit , calme, personnel très agréable et accueillant, serviable. Je recommande cet établissement
Tout était bien
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