Hotel Palacio Congresos

Hotels
8.4 (1694 reviews)
Clara Campoamor, 13 , Palencia , es

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Children allowed

Facilities

Parking
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Good location
Cons:
Limited dining options
Minor room issues
Cigarette smell in some rooms

Categories

Cleanliness
8.34
Multiple reviews highlight cleanliness but some mention issues like a cigarette smell.
Service
8.81
Reviews frequently praise staff for their kindness and helpfulness.
Location
8.55
Location is described as convenient despite being slightly off-center.
Room Quality
8.5
Rooms are noted for comfort and good amenities, though some minor issues were mentioned.
Amenities
8.23
Issues noted regarding the lack of a restaurant and limited food options.
Value for Money
8.19
Some reviews suggest the pricing is high for the amenities offered.
Food and Beverage
8.04
Reviews indicate breakfast is adequate but could be improved in variety.
Overall Experience
8.51
General sentiment is positive with mentions of comfort and pleasant staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Modern Amenities and Comfort
Hotel Palacio Congresos offers guests a comfortable stay with air-conditioned rooms equipped with free WiFi, a TV, and a safe. The rooms also feature a desk and ergonomic chair for convenience.

Dining Options and Relaxation
Guests can enjoy a buffet or a la carte breakfast in the restaurant, and dinner in the cafeteria. The hotel also boasts a lounge with a large flat-screen TV for relaxation.

Convenient Location and Access
Located near Palencia's main street and transportation hubs, the hotel provides easy access to explore the city. Additionally, with on-site parking and 24-hour reception, guests can enjoy a hassle-free stay at Palacio Congresos.

Book your stay at Hotel Palacio Congresos for a delightful and convenient experience in Palencia!

Important information:

Parking rates:
- Normal parking spot: 11€ per day
- Electrical charge parking spot (16 Amps): 25€ per dayPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

8.4
Based on 1694 reviews
Cleanliness: 8.34
Service: 8.81
Location: 8.55
Room Quality: 8.5
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.04
Overall Experience: 8.51
B
barcallica23 • solo_traveller • es
9
Pros:

Limpieza

Cons:

No tenía nevera

2026-05-16 • via Nuitee
A
Alberto • couple • es
8
2026-05-16 • via Nuitee
C
Concepción • solo_traveller • es
10
Pros:

La ubicación

Cons:

Nada

2026-05-15 • via Nuitee
R
RDNZ • solo_traveller • nz
8
Not too far from the centre for touring cyclists.
Pros:

Thankyou for providing secure bicycle storage in a meeting room in the hotel. And for providing nice chocolates in our room. And water. And for giving us recommendations on places nearby to eat.

2026-05-15 • via Nuitee
P
Pedro • couple • es
9
hotel es normalito :no super,pero tampoco mal.vale a su clase.
Cons:

ubicacion

2026-05-15 • via Nuitee
S
SONIA • couple • es
9
una estada perfecte
Pros:

Hotel molt correcte, qualitat preu molt bé. L´esmorzar al final varem fer bufet lliure, molt complert i bo. El personal molt amable. En fi un lloc per repetir.

2026-05-10 • via Nuitee
S
Soraya • solo_traveller • es
10
Pros:

La limpieza y el regalo que nos dejaron, un detallazo

2026-05-09 • via Nuitee
A
Alicia Celia • solo_traveller • es
7
2026-05-07 • via Nuitee
C
Carlos • couple • fr
8
2026-05-04 • via Nuitee
C
Carlos • solo_traveller • es
3
Con 2 estrellas le llegaría.
Pros:

Tenía cargador de coche eléctrico.

Cons:

Muy cutre las instalaciones, le sobran 2 estrellas.
Muy cutre el desayuno, se acabó la bollería y nos dijeron que la habían devorado.

2026-05-03 • via Nuitee
S
Sanleonardo • solo_traveller • es
9
Siempre cumple
Pros:

Es lo que es

Cons:

Nada

2026-05-03 • via Nuitee
H
Hendrik • couple • nl
8
2026-05-03 • via Nuitee
E
Eric • solo_traveller • be
8
2026-05-02 • via Nuitee
M
MILAGROS • family_with_children • es
9
2026-05-02 • via Nuitee
D
Daniele • family_with_children • pt
5
Não correspondeu às minhas expectativas.
Pros:

Quarto grande, banheiro grande.

Cons:

Uma funcionária específica, Raquel… Nos constrangeu nos perguntando se ficaríamos mais dias! Isso foi absurdo pra nós, já que HOTEL tem essa finalidade e os hóspedes podem ficar o quanto quiserem desde que estejam pagando, que foi o nosso caso!
A limpeza é muito superficial, bem diferente do que estamos acostumados, não tem frigobar, o café do hotel não fica aberto sempre e nós sentimos como se quisessem que fôssemos embora rápido! Exceto pela senhora da recepção que cuidou de nós com muito zelo e foi gentil.

2026-04-30 • via Nuitee
A
Angel • solo_traveller • es
6
2026-04-29 • via Nuitee
B
boni • solo_traveller • es
8
2026-04-28 • via Nuitee
R
Rosario • family_with_children • es
10
Pros:

Todo: limpieza, confort, ubicación

2026-04-27 • via Nuitee
C
Carmina • family_with_children • es
8
Pros:

En general todo

2026-04-27 • via Nuitee
R
Rocío • solo_traveller • es
7
2026-04-23 • via Nuitee