Hotel Palacio Congresos

Hotels
8.4 (1608 reviews)
Clara Campoamor, 13 , Palencia , es

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Children allowed

Facilities

Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Good location
Cons:
Limited dining options
Minor room issues
Cigarette smell in some rooms

Categories

Cleanliness
8.34
Multiple reviews highlight cleanliness but some mention issues like a cigarette smell.
Service
8.81
Reviews frequently praise staff for their kindness and helpfulness.
Location
8.55
Location is described as convenient despite being slightly off-center.
Room Quality
8.5
Rooms are noted for comfort and good amenities, though some minor issues were mentioned.
Amenities
8.23
Issues noted regarding the lack of a restaurant and limited food options.
Value for Money
8.19
Some reviews suggest the pricing is high for the amenities offered.
Food and Beverage
8.04
Reviews indicate breakfast is adequate but could be improved in variety.
Overall Experience
8.51
General sentiment is positive with mentions of comfort and pleasant staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Modern Amenities and Comfort
Hotel Palacio Congresos offers guests a comfortable stay with air-conditioned rooms equipped with free WiFi, a TV, and a safe. The rooms also feature a desk and ergonomic chair for convenience.

Dining Options and Relaxation
Guests can enjoy a buffet or a la carte breakfast in the restaurant, and dinner in the cafeteria. The hotel also boasts a lounge with a large flat-screen TV for relaxation.

Convenient Location and Access
Located near Palencia's main street and transportation hubs, the hotel provides easy access to explore the city. Additionally, with on-site parking and 24-hour reception, guests can enjoy a hassle-free stay at Palacio Congresos.

Book your stay at Hotel Palacio Congresos for a delightful and convenient experience in Palencia!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

8.4
Based on 1608 reviews
Cleanliness: 8.34
Service: 8.81
Location: 8.55
Room Quality: 8.5
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.04
Overall Experience: 8.51
H
Hans • solo_traveller • es
7
Short business stay
Pros:

Pleasant hotel with nice room

Cons:

All was ok

2026-03-28 • via Nuitee
M
Manuel • family_with_children • es
8
2026-03-27 • via Nuitee
E
Elena • solo_traveller • es
8
2026-03-26 • via Nuitee
E
Emilio • solo_traveller • pt
7
2026-03-25 • via Nuitee
M
MILAGROS • family_with_children • es
6
2026-03-23 • via Nuitee
E
Echarte • family_with_children • es
7
2026-03-23 • via Nuitee
M
M.paz • couple • es
8
Pros:

La habitación era grande, estaba muy limpia y la cama era cómoda. Había un caja de bombones como detalle de bienvenida. Situado a 15 minutos caminando de la catedral y de la zona histórica, y con posibilidad de aparcar por los alrededores del hotel sin problemas. No teníamos contratado el desayuno buffet, pero se puede desayunar en la misma cafetería del hotel, o en otras cercanas.

2026-03-23 • via Nuitee
E
Estibaliz • family_with_children • es
9
Pros:

El trato muy amable y un detalle con él regalo de bienvenida increible. Todo muy limpio y cómodo

2026-03-22 • via Nuitee
V
Victoriano Manuel • solo_traveller • es
10
Fantástico
Pros:

La habitación era muy amplia y limpia.Tenía una gran terraza con buenas vistas del entorno
El personal de recepción muy amable en todo momento. Íbamos en bicicleta y nos dejaron un lugar para guardarlas sin problema.
El desayuno fue estupendo

2026-03-22 • via Nuitee
C
Carol • couple • gb
10
We enjoyed our stay - again
Pros:

This is our third time staying in this hotel and again we were very happy.

2026-03-20 • via Nuitee
S
SERGIO • family_with_children • es
10
Pros:

La habitación y el trato del personal

2026-03-19 • via Nuitee
R
Rodríguez García • couple • es
10
2026-03-17 • via Nuitee
I
Irene • couple • es
6
2026-03-16 • via Nuitee
I
isabel • family_with_children • es
10
Pros:

Un hotel estupendo. Se agradece las botellas de agua y la cajita de bombones.Personal muy amable y profesional.Muy tranquilo,camas supercómodas. Llegamos antes de tiempo y ya estaban listas las habitaciones y nos dejaron hacer en check in.
Volveremos sin duda.
Gracias a todo el personal! Volveremos

2026-03-15 • via Nuitee
J
Jose Manuel • family_with_children • es
8
2026-03-15 • via Nuitee
C
Cristina • couple • es
7
Pros:

La comodidad de la ubicación y el espacio

Cons:

A las 8 de la mañana el personal de limpieza estaba hablando muy alto por el pasillo y te despertaban

2026-03-15 • via Nuitee
S
Susana • family_with_children • es
8
2026-03-13 • via Nuitee
R
Ricardo • family_with_children • es
9
Hotel correcto
Pros:

La limpieza, fácil aparcamiento en las inmediaciones

Cons:

Las almohadas muy bajas,dan la impresión de poner la cabeza en el colchón. Poca insonorización, se oyen todos los sonidos. Y el desayuno aunque bueno poca variedad.

2026-03-12 • via Nuitee
G
Guillermo • family_with_children • es
7
2026-03-12 • via Nuitee
M
Manuel • family_with_children • es
7
Pros:

La ubicación

Cons:

La presión de la ducha

2026-03-11 • via Nuitee