Villa Bertagnolli - Locanda Del Bel Sorriso

Vanha, ihana kivitalo viiniviljelmien vueressä.

La struttura è molto bella sia dentro che fuori e fa respirare l'atmosfera antica, mi sono trovato molto bene e la consiglio

Old and old farm family house that needs major renovations. The room was spacious but the entire premises were filled with junk new and old that had nothing in common. Lovely location. Staff was friendly.

Fint og hyggeligt sted.

Simply magical in a wonderful Alpine environment.
Good fresh air, green hilly area, old wooden house, typical Alpine.
Staff is very kind and helpful, and a restaurant is also operating in the evenings with very good food, sweets.
Calm area among the hills.

Nella stanza che ci avevano assegnato non funzionava il riscaldamento e secondo loro non faceva freddo!! E non c'erano neanche coperte aggiuntive da poter usare... Per fortuna il ragazzo molto gentile ha chiamato i proprietari per assegnarcene un'altra. Risolto questo problema nulla da dire fino a quando l'indomani mattina alla colazione abbiamo trovato i resti di chi l'aveva fatta prima di noi!! Come se non bastasse il sabato notte è arrivato un gruppo di persone che ha cenato nella locanda, bevuto, ballato... Il tutto fino alle due della notte quando sono dovuta uscire per richiamare queste persone ubriache.... Capisco che la proprietaria non potesse sapere fino a che punto si sarebbero spinte queste persone, ma chi gli ha concesso tutto ciò!? E poi i proprietari non sono mai stati presenti se non per il checkout!!!

Mi è piaciuta la villa di per sé ma il personale non molto

Wundervolle Lage und Umgebung. Das altertümliche Anwesen mit ihren entsprechenden Zimmern, ein Traum. Romantischer Biergarten, hervorragende Küche. Echt empfehlenswert.

Struttura bella e grande con toni antichi ma in pessime condizioni. La nostra camera aveva il bagno mal funzionante con la doccia rabberciata. Tutto attorno dava impressione dì risparmio e non di qualità, senza tener conto di un tappeto che trasudava di umanità pregressa. La camera tutta di legno non aveva l'impianto di rilevazione incendio. Non c'è TV in camera e il WiFi la notte non funzionava. La colazione ara discreta ma non potevano fare il cappuccino. Credo che la camera non sia da dare in affitto ma solo alcune sono sufficienti.

Die Dame an der Rezeption war nicht sehr freundlich.Weil wir eine kleine Autopanne bei der sehr steilen und unwegsamen Anfahrt zum Hotelparkplatz hatten teilte ich ihr mit,dass wir den ADAC rufen mussten.Daraufhin sagte sie mir,ich solle mich beruhigen,mein Mann sei schließlich der Fahrer und hätte den Unfall zu verantworten etc.Dabei hatte ich ihr keinerlei Vorwürfe gemacht.Aber anscheinend war es nicht das erste Mal passiert und sie ging gleich in die Verteidigung.Ich fand das Benehmen sehr unfreundlich und keinesfalls angemessen.Hätte mich sehr darüber gefreut,wenn sie mir ihre Hilfe angeboten hätte oder zumindest gesagt hätte,dass es ihr leid tut.Schade,sonst war alles sehr schön:(

HORRENDOUS! The room we booked was not honoured. We paid for a Deluxe Quad room with one double bed and 2 single beds for family of 4, inclu was SUPPOSED TO BE TV, wifi, balcony, separate seating area. What we received was a room with 2 double beds, no tv, no wifi, no balcony, no separate seating area, dangerous steps immediately outside of bathroom, no handrail up steep flight of stairs to room, toilet and shower visible to outside through plain window into a public seating area as curtains did not cover window, poor quality sheets, lamps not working in the room, one double fold out bed squeaked horrendous all night, the other mattress leaned heavily to floor as a poor quality showing its age. We complained, and the staff member on reception did not know what to do, offering to leave comment for the sister of the owner the following morning. Next morning, requested a meeting with lady, who was not wanting to listen to my complaints, stating, "so you want the room for free". I replied, happy to pay, IF we had room we booked. She was aggressive, dismissive of complaint. She explained the room was not honoured because it was given to someone else who had arrived and wanted it for more nights so changed our room booking to the one without everything. I explained she should honour a booking made via Hotels.com some months beforehand, and her response was, that was not how her hotel worked. Only partial refund given as she did not know how to refund card. Over to Hotels.com

Die unterkunft ist soweit in Ordnung, aber man sollte vielleicht reinschreiben das man eiine kleine steigung hat die zu laufen ist und dann 2 alte Holztreppen von außen zur Unterkunft gehen muss bis man entlich in sein Zimmer kann.da überlegt man ob man 2 mal hoch und runter geht.

Very unique old villa - lovingly managed by a very helpful and friendly family. Wonderfully situated amongst vineyards, the villa was filled with flowering plants. The food was very good and reasonably priced.

500 year old villa surrounded by vineyards. Marianna, Ariana and Ali ABA were very friendly, welcoming and helpful. The property is a living museum. Food is excellent!

Edificio storico di notevole pregio immerso nel paesaggio collinare

Ospitalità ottima. Nella stanza non erano presenti né tapparelle né tende oscuranti. E il sole penetra attraverso i vetri.

Amazing renovated 300 year old villa in the midst of the vineyard. We stayed for a transit overnight stay. Very friendly service, lovely restaurant, beautiful villa with greenery, lovely views, good walk in the vineyards, even the normal house wine was among the best during the trip, Nice to see a large Italian family having a event/party. Room was ok and the noise can be heard from another room - can’t compare to modern hotel rooms but hey that’s not what we booked it for. The kids really enjoyed the upper section in the quadruple room. Overall recommended!

Hårda madrasser i sängarna, ingen bäddmadrass utan "direkt" på madrassen och fruktansvärt hårda kuddar. Båda vaknade med nackspärr. Men det var ett fantastiskt trevligt ställe!

Tolle Atmosphäre. Sehr nette Wirtsleute

Beeindruckend in Landschaft und Architektur. Ein großartiger Palazzo einer netten Familie. Aber Einrichtung und Verpflegung halten nicht, was Menschen, die Naturhaftigkeit, Unentfremdetheit und Nachhaltigkeit schätzen, sich vorstellen: Frühstück auf billigen Kunststofftabletts und von geringer Qualität, alles in Plastik. Der malerische Palazzo vollgestellt mit zahllosem Kram, nicht nur aus alter Zeit. Irgendwie schade, dass es nicht so stilvoll war, wie die Architektur es hergegeben hätte. Trotzdem urig.