Hotel Boulevard Nairobi, City Centre CBD

Hotels
Independent
9.4 (57 reviews)
Harry Thuku Rd, Nairobi, Nairobi County , Nairobi , KE

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Clean environment
Cons:
No hot water in some instances
Slow service at the restaurant

Categories

Cleanliness
9.28
The hotel is extremely clean and the staff generally friendly.
Service
9.75
Kindness and care from all staff; amazing and professional service from waitstaff.
Location
9.29
Conveniently located with plenty of open space to relax.
Room Quality
9.24
Rooms are large with comfortable beds; good showers with hot water.
Amenities
9.27
Variety of seating areas and good Wi-Fi.
Value for Money
9.23
Prices seemed reasonable considering the quality.
Food and Beverage
9.48
Tasty food with delightful breakfast and a great selection.
Overall Experience
9.65
Consistently positive experiences highlighted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:52

Property Description

Outdoor Pool and Garden View

Indulge in leisure at our hotel's outdoor pool or soak in the serene view of the lush garden, providing a tranquil retreat for our guests.

Dining and Entertainment Options

Savor delectable meals at the restaurant or grab a quick bite at the café. Unwind with a drink at one of our vibrant bars/lounges, perfect for relaxation after a long day exploring the city.

Business Facilities and Event Spaces

Benefit from our business center, laundry services, and attentive 24-hour front desk. With 1000 square feet of event space, including a meeting room, we cater to all your business needs seamlessly.

Stay at Hotel Boulevard Nairobi, City Centre CBD for a central location near key attractions, ensuring a convenient and memorable stay. Book now for a delightful experience in Nairobi.

Important information:

  • Pool access available from noon to 5:00 PM.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Private host property

See all policies

Location

Guest Reviews

9.4
Based on 57 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.48
Overall Experience: 9.65
T
ThiruShuby Family Malaysia
10
Wonderful Stay at Hotel Boulevard Nairobi – A Peaceful Garden Escape in the City
Pros:

We stayed as a family of 3 in mid of February 2026 in a triple room facing the garden and the Nairobi River, when we first arrived in Nairobi before heading to the Masai Mara. It turned out to be the best choice! The sounds of birds chirping, lush greenery, and the gentle flow of the Nairobi River were so calming that we kept the sliding door open most of the time just to enjoy nature.

After returning from the Mara, we rebooked the same room and stayed another 4 nights in Nairobi. That’s how much we loved it.

The reception team was pleasant and very welcoming, especially Miss Ruth and Miss Beth. Kevin was extremely helpful and quickly solved our problem by providing a USB charger .

We decided to spend the first evening in Nairobi at the hotel restaurant and it was the best decision we made. The hot, delicious wood-fired pizza, freshly made and demonstrated was amazing! The carbonara was tasty, and it goes well with cold Kenyan beer . Special thanks to Miss Wangari for the lovely pizza making demonstration for my daughter . Such a sweet memory for us.

Room service mutton biryani was awesome too!

The triple room is spacious and perfect for our family . We were able to open two big suitcases comfortably on the floor.

The hotel location is very convenient, close to the CBD, the Kenya National Museum, and Snake Park. It’s just a quick Uber or “chap chap” ride to Sarit Centre to shop at Carrefour and get essentials.

A small area for improvement would be the toilet flush lever, which was a bit difficult to operate and it was hard to control the water faucet.

We will never forget the amazing team here especially to lovely girls Judy, Pison, Pauline, and Sharon , who greeted us warmly and took such good care of us during dinner and breakfast each day.

Also, we had the cutest companions during our stay , three cats! Cici, and two others whose names we didn’t know, so we named them Patches and Smokey. They made our stay even more special.

Thank you to the entire team for making our Nairobi stay so memorable. We would definitely return again!

2026-03-03 via Tripadvisor
6
625desired Solo travel
10
Five star experience
Pros:

Perfect! Friendly, welcoming, beautiful. Spotless room. Excellent service with reception that helps at any hour. A nice bar to sit at and meet interesting people from all over. Lovely garden with birds singing and cats greeting you. I love it here. Thank you to the great staff!

2026-02-12 via Tripadvisor
B
bananameena Family Manchester, Greater Manchester, England
8
Wonderful staff clean
Pros:

I dropped a star because the batteries in the room safe needed replacing , then when I wanted to get to bed and watch TV the remote was missing a battery too . We arrived after travelling 24 hours and only had 2-3 hours sleep .
Other than that itvis clean and comfortable . We ate a lovely Indian meal at the restaurant .
All the staff starting from the airport staff we had to deal with because my daughters luggage failed to arrive from Dubai , to the e sim staff at safaricom , the two young ladies in their early 20s who came to meet and greet from G adventures , hotel reception , restaurant staff were all so lovely - kind and generous with their time - polite and very eloquent - better spoken English frankly than alot of Brits to be honest . We instantly feel at home , relaxed and welcome without any pretensions - so looking forward to the rest of the trip !

2026-01-01 via Tripadvisor
P
Passenger22008536870 Business
10
Wonderful experience. Surely recommended.
Pros:

Wonderful experience, very good hospitality, Manager Mr. Ashok was very helpful. All the staff of the hotel was very cooperative and helpful. Overall a wonderful experience. I recommend this hotel strongly.

2025-12-02 via Tripadvisor
P
petabu Solo travel
10
Decent hotel
Pros:

I stayed at Boulevard on two separate occasions and was pleased with both.
The rooms are simple yet clean and large selection of options for the included breakfast.
Be mindful there is no lift, however porters can help you with luggage.
The staff are friendly and professional.

2025-11-13 via Tripadvisor
4
490risperk Friends getaway
10
Good service(especially by our waitress, Pauline)
Pros:

Everything was amazing(the food and ambience) but the service is what I loved most. PAULINE was veeeery hospitable and I'd go back for how well she served us

2025-11-13 via Tripadvisor
W
Wander19413331020 Solo travel
8
Great
Pros:

Great hotel in the city. Close to everything. Lovely pool with music. Great kitchen with live cooking. Special thanks to Lucas.

2025-10-13 via Tripadvisor
O
O8978EMdanilol Couples
10
Awesome
Pros:

Everything was very nice! Very nice hotel with good breakfast and such a kind personal! It was a pleasure and we will come again

2025-10-10 via Tripadvisor
C
Climber35627749919 Family
10
Excellent
Pros:

🙂 nice ambience. Everything was up to the mark. The staff behaviour was very good. Food was awesome including the location. Overall very good experience.

2025-10-06 via Tripadvisor
P
Pauline
10
Pros:

Everything went so smoothly. Loved my room Everything was so clean

2025-10-05 via Nuitee
D
Donald
6
Pros:

The toilets are too small for men parts

2025-09-29 via Nuitee
4
480myellel Friends getaway
10
Restaurant
Pros:

We had a lovely experience with Pauline. She was so accommodating and kind - we arrived after the kitchen had closed and she went above and beyond so that we could dine in the restaurant. The food was lovely also.

2025-09-22 via Tripadvisor
Z
ZaphB Family
10
Two nights in Nairobi
Pros:

Very good hotel with lovely gardens and friendly service. Great food including a comprehensive breakfast buffet. Just be sure to take an Uber rather than walk out of the hotel as limited footpath.

2025-09-20 via Tripadvisor
L
lightfora Couples
10
Exceptional service and food
Pros:

Spacious and super clean rooms, perfect sitting and garden area. The food is top-notch. I'll surely come back and I highly recommend it.
Special thanks goes to JANE at the reception, thank you for making our stay so wonderful.

2025-09-14 via Tripadvisor
S
SeriousGeorge Solo travel Washington DC, District of Columbia
10
Relaxing by the river
Pros:

Loved the slightly faded glory at the Boulevard. Veteran local journo who came here for a beer said it was like old Nairobi (in a good way). Room clean and tidy, breakfast pretty good, and housekeeper Luca very friendly. Easy walk into the CBD and ideal for anyone heading to the university. Will come back!

2025-09-14 via Tripadvisor
P
Passenger66245058957 Couples Falun, Falun Municipality, Dalarna County
10
Kindness and care from all staff.
Pros:

Nice restaurant and room. The service from all staff was lovely and it made the stay a found memory. Plenty off open space to relax within the hotel area.

2025-09-12 via Tripadvisor
E
Edwin
8
Pros:

A bit dated but fair for what you are paying. Gated with security, feels safe.

2025-09-09 via Nuitee
C
caroline friends
10
Pros:

It is conveniently located. Clean and excellent customer service

2025-08-31 via Nuitee
D
DayTrip39949001028 Family Istanbul
8
Family baby shower visit
Pros:

We had the best of our family moments at Boulevard. Great ambience, amazing staff( My credit goes to Pauline- waitress) she was so professional, knowledgeable, friendly, always there for us with a smile despite her busy schedule.
Tasty food especially the biting i.e chicken wings, fish fingers n samosa which we'd to keep adding more we couldn't get enough of them since they were so delicious 😋 👌
The mbuzi part of it killed the show, dry n wet fry with nan bread. Drinks also well prepared though took long preparation time we'd to keep following up to the Bar.
Thank you and for sure we will come back again & recommend it to other friends n family.
Bravo team

2025-08-24 via Tripadvisor
D
Dori partner
10
Pros:

The staff are very friendly and helpful, making every effort to ensure a positive experience for customers. We were happy to book additional nights on our return to Nairobi.

2025-08-12 via Nuitee