Hotel Boulevard Nairobi, City Centre CBD

Hotels
Independent
9.4 (57 reviews)
Harry Thuku Rd, Nairobi, Nairobi County , Nairobi , KE

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Clean environment
Cons:
No hot water in some instances
Slow service at the restaurant

Categories

Cleanliness
9.28
The hotel is extremely clean and the staff generally friendly.
Service
9.75
Kindness and care from all staff; amazing and professional service from waitstaff.
Location
9.29
Conveniently located with plenty of open space to relax.
Room Quality
9.24
Rooms are large with comfortable beds; good showers with hot water.
Amenities
9.27
Variety of seating areas and good Wi-Fi.
Value for Money
9.23
Prices seemed reasonable considering the quality.
Food and Beverage
9.48
Tasty food with delightful breakfast and a great selection.
Overall Experience
9.65
Consistently positive experiences highlighted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:52

Property Description

Outdoor Pool and Garden View

Indulge in leisure at our hotel's outdoor pool or soak in the serene view of the lush garden, providing a tranquil retreat for our guests.

Dining and Entertainment Options

Savor delectable meals at the restaurant or grab a quick bite at the café. Unwind with a drink at one of our vibrant bars/lounges, perfect for relaxation after a long day exploring the city.

Business Facilities and Event Spaces

Benefit from our business center, laundry services, and attentive 24-hour front desk. With 1000 square feet of event space, including a meeting room, we cater to all your business needs seamlessly.

Stay at Hotel Boulevard Nairobi, City Centre CBD for a central location near key attractions, ensuring a convenient and memorable stay. Book now for a delightful experience in Nairobi.

Important information:

  • Pool access available from noon to 5:00 PM.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Private host property

See all policies

Location

Guest Reviews

9.4
Based on 57 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.48
Overall Experience: 9.65
P
Pauline
10
Pros:

Everything went so smoothly. Loved my room Everything was so clean

2025-10-05 via Nuitee
D
Donald
6
Pros:

The toilets are too small for men parts

2025-09-29 via Nuitee
P
Passenger66245058957 Couples
10
Kindness and care from all staff.
Pros:

Nice restaurant and room. The service from all staff was lovely and it made the stay a found memory. Plenty off open space to relax within the hotel area.

2025-09-12 via Tripadvisor
E
Edwin
8
Pros:

A bit dated but fair for what you are paying. Gated with security, feels safe.

2025-09-09 via Nuitee
C
caroline friends
10
Pros:

It is conveniently located. Clean and excellent customer service

2025-08-31 via Nuitee
D
DayTrip39949001028 Family tr
8
Family baby shower visit
Pros:

We had the best of our family moments at Boulevard. Great ambience, amazing staff( My credit goes to Pauline- waitress) she was so professional, knowledgeable, friendly, always there for us with a smile despite her busy schedule.
Tasty food especially the biting i.e chicken wings, fish fingers n samosa which we'd to keep adding more we couldn't get enough of them since they were so delicious 😋 👌
The mbuzi part of it killed the show, dry n wet fry with nan bread. Drinks also well prepared though took long preparation time we'd to keep following up to the Bar.
Thank you and for sure we will come back again & recommend it to other friends n family.
Bravo team

2025-08-24 via Tripadvisor
D
Dori partner
10
Pros:

The staff are very friendly and helpful, making every effort to ensure a positive experience for customers. We were happy to book additional nights on our return to Nairobi.

2025-08-12 via Nuitee
J
Jianxiu
6
Pros:

No hot water

2025-08-02 via Nuitee
C
Christine
8
Pros:

Nice place to stay. Safe. Good restaurant. Sound of the river on one side. Sound of the freeway on the other.

2025-07-15 via Nuitee
L
levih392 Solo travel
10
Amazing
Pros:

Amazing service always made sure my stay was perfect. Saul was extremely helpful and kind and answered any questions I had.

2025-07-07 via Tripadvisor
S
sureshn843 Solo travel
10
Great place
Pros:

Excellent stay and special thanks to Saul
A very helpful man. Breakfast was very good. I would definitely stay again. Good parking.

2025-07-06 via Tripadvisor
A
A2601NMterryg Solo travel us
10
Always a Delight
Pros:

I have stayed at the Hotel Boulevard several times and I am always happy to return. The hotel is safe and secure. It is a peaceful oasis in the CBD of Nairobi. The rooms are large with a comfortable bed and an excellent hot shower. The breakfast buffet has an incredible selection. I highly recommend Hotel Boulevard.

2025-07-04 via Tripadvisor
R
Robert
8
Pros:

The hotel is extremely clean and the staff generally friendly. The restaurant and lounge are well staffed by knowledgeable, even artistic, employees. The only disappointment was that we were unable to get extra bottled water from the front desk. "We dont do that" is not a phrase that I expect to hear at a top-notch hotel.

2025-07-02 via Nuitee
M
Mel_M802 Friends getaway au
8
Nice for a couple of days
Pros:

My sister and I stayed here for 3 nights before the start of a tour.
The staff here were lovely, all very helpful and friendly.
The hotel itself is quite large with the rooms all in one multistory building andvthe restaurant, bar and variety of seating areas beside it.
Our room was good, it overlooked the pool. The shower was good and there was hot water and free toiletries. I didn't see any elevators so you'll need to carry bags upstairs or have someone from the hotel help.
Wifi was available and free of charge, worked well.
We ate almost all meals at the hotel and really enjoyed them all. The prices seemed reasonable but I dont have other restaurants in Nairobi to compare to.
You can buy bottled water at the bar but the addition of a small store for buying water and snacks at a cheaper price than at the bar to eat in your room would be a good addition.

Location was fine for what we needed it for.

Would stay again.

2025-07-01 via Tripadvisor
R
Robert
4
Stay Elsewhere
Pros:

Not a good experience. No hot water. Despite multiple requests, they ignored my requests to set up the TV, which was just static. At the restaurant it took almost 90 minutes to receive my order despite repeated inquiries.

2025-06-29 via Nuitee
B
B144VDpaulinem Family
10
I LOVE THE SERVICES
Pros:

I liked the breakfast. It was lovely and had variety.

But could you add a linen or smaller duvet because the nights get cold. Also add bathroom sandles. Otherwise the hotel is good

2025-06-28 via Tripadvisor
J
jarredo2014 Business
10
Great spot to stay
Pros:

Very comfortable and quaint hotel. Lovely staff. Especially Saul. He was fantastic. Would definitely come back. Food was great too.

2025-06-24 via Tripadvisor
S
stellabA29UG Couples
10
A clean and comfortable hotel with great staff.
Pros:

My husband and I spent 3 days at Hotel Boulevard Nairobi which we found to be in great location. We we like to explore on foot so were able to walk to several markets, the Nairobi Museum and to a couple of Malls. We were well looked after by Eunice and the reception team as well as Stephen and the catering team.

2025-06-22 via Tripadvisor
P
Pamela M
8
Pros:

The location is excellent. Don't purchase the buffet breakfast, it is not worth the money. The staff is friendly and helpful.

2025-06-21 via Nuitee
M
maathue Couples
10
Great stay
Pros:

We had a wonderful and comfortable stay at hotel Boulevard
The food was absolutely delicious - there was a very good variety for breakfast which changed each day

2025-06-15 via Tripadvisor