MainStay Suites Knoxville North I-75

Hotels
Main Stay Suites
7 (608 reviews)
144 Merchants Drive , Knoxville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Lack of cleanliness in some areas
High prices during events
Limited breakfast options

Categories

Cleanliness
5.25
Several reviews indicate severe cleanliness issues in various areas of the hotel.
Service
8.75
Many guests praised the friendly and helpful nature of the staff.
Location
7.25
The location was considered good, though marred by the presence of homeless individuals nearby.
Room Quality
8.25
Rooms were described as clean and comfortable, with some additional amenities.
Amenities
7.25
Amenities were reviewed positively but breakfast service was mentioned as lacking.
Value for Money
6.75
Prices were considered high, especially during special events, affecting perceived value.
Food and Beverage
5.25
Breakfast options were limited and received negative feedback.
Overall Experience
7.25
Overall experience was positive despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:56

Property Description

Convenient Location

Situated just off Interstate 75, MainStay Suites Knoxville North I-75 offers easy access to downtown Knoxville and top attractions like the Knoxville Convention Center and University of Tennessee.

Residential-Style Amenities

Enjoy fully equipped kitchens, complimentary hot breakfast, free WiFi, and a fitness center at this extended stay hotel. Plus, join the fun at the weekly manager's reception.

Comfortable Suites

Relax in suites with separate living, sleeping, and dining areas, complete with kitchen amenities, pillow-top mattresses, and flat-screen TVs. Some rooms even feature work desks and balconies.

Book now to experience a comfortable and convenient stay at MainStay Suites Knoxville North I-75!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 608 reviews
Cleanliness: 5.25
Service: 8.75
Location: 7.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 6.75
Food and Beverage: 5.25
Overall Experience: 7.25
C
Cheree couple us
7
2026-08-04 via Nuitee
S
Scotty solo_traveller us
10
I highly recommend looking.com and the extended stay off Merchants drive 100%
Pros:

The number one and four most the staff if it hadn't been for the little guy working the desk I'm being shift he made such a difference in the whole entire stay he took a ruined experience and made it better

Cons:

Was booking.com they gave me one price and it was nowhere near around what the price was did it cost and I didn't have a choice at that time I need to call booking.com

2026-08-03 via Nuitee
J
Joel Alon solo_traveller il
9
2026-07-25 via Nuitee
W
William solo_traveller us
4
Disappointed
Pros:

Morning and night desk clerk were nice.

Cons:

No hot water, ac didn't work well, hair in corner of bathroom floor.

2026-07-24 via Nuitee
C
Carla couple us
2
Pros:

The location was convient

Cons:

The air conditioner did not work . We reported . The staff said they will look into it ,if it could not be fixed then our room would be changed . They only had 1 room available, it was a smokers room. My husband is on oxygen , we could not stay in a smoke filled room. I asked for a discount for our inconvience and the manager was rude

2026-07-20 via Nuitee
D
David couple us
10
2026-07-15 via Nuitee
S
ScottyBoy83 solo_traveller us
10
Great stay!!!
Pros:

The room had a kitchenette and living room area separate from the bedroom. Everything felt clean and the location was good for what we were in town for.

Cons:

Parking lot was a bit smaller than expected but we always found a spot so no real issues.

2026-07-14 via Nuitee
T
Tom couple gb
6
2026-07-13 via Nuitee
K
kari solo_traveller us
10
Great time
Pros:

The location was great. Our son loved that balcony

Cons:

The shower head could have been better. Not great pressure ans wasn't adjustable.

2026-07-12 via Nuitee
J
Jimenez couple us
10
2026-07-10 via Nuitee
H
Hedrick solo_traveller us
1
Horrible
Pros:

Nothing told me I needed a cash deposit and kept my money after they dont disclose anything about being local and having a cash deposit at two in the morning

Cons:

Nothing terrible terrible place

2026-07-05 via Nuitee
K
Kayla couple us
10
2026-07-03 via Nuitee
L
Leanna extended_group us
10
Great stay had a great time every one was sweet and it was clean!
Pros:

Clean & super nice

Cons:

N/a

2026-07-03 via Nuitee
K
Keith solo_traveller us
5
2026-07-02 via Nuitee
D
Distump solo_traveller us
10
Pros:

It was a very clean and spacious room. Was pleasantly surprised.

2026-06-27 via Nuitee
C
Curtis extended_group us
9
Probably will use the facility in the future.
Pros:

Location was great, close to family, shopping and restaurants.

Cons:

Breakfast left a bit short. after the first morning, we ate the second breakfast out. The beds were low to the ground, a bit of an effort for our handicaped member to get up from.

2026-06-24 via Nuitee
F
Freeman solo_traveller us
10
2026-06-23 via Nuitee
K
Kemi couple us
10
2026-06-23 via Nuitee
H
Harley family_with_children us
3
2026-06-21 via Nuitee
P
Penny couple us
10
Excellent staff so much help from Paige she made our stay
Pros:

Clean easy to find

Cons:

Breakfast was ok but expected a little more selection

2026-06-20 via Nuitee