Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG

Hotels
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Holiday Inn Express
7 (642 reviews)
7846 Stonecrest Square , Lithonia , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean
Convenient Location
Friendly Staff
Good Breakfast
Cons:
Room Condition Issues
Inconsistent Housekeeping
Breakfast Service Concerns

Categories

Cleanliness
6.39
Multiple mentions of cleanliness alongside complaints about room conditions.
Service
7.86
Generally positive feedback with some concerns about staff behavior.
Location
7.9
Positive comments regarding the convenience of the location.
Room Quality
5.85
Complaints about room condition and inadequate heating.
Amenities
6.88
Standard amenities, with some negative experiences impacting perception.
Value for Money
6.84
Guests feel the value varies, influenced by breakfast experiences.
Food and Beverage
7.39
Positive mentions of breakfast quality with some service issues.
Overall Experience
6.86
Mixed reviews, with highlights and low points affecting the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:15

Property Description

Convenient Location
Located off interstate 20, the Holiday Inn Express Hotel and Suites Atlanta East Lithonia offers easy access for travelers.

Comfortable Rooms
Each room is equipped with a refrigerator, cable TV, and a hairdryer, ensuring a comfortable stay for all guests.

Great Amenities
Guests can take advantage of the fitness center, business center, and on-site launderette during their stay.

Book now for a convenient and comfortable stay at the Holiday Inn Express Hotel and Suites Atlanta East Lithonia.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 642 reviews
Cleanliness: 6.39
Service: 7.86
Location: 7.9
Room Quality: 5.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.39
Overall Experience: 6.86
D
Damian • couple • us
10
2026-05-01 • via Nuitee
M
Merritt • solo_traveller • us
10
2026-04-29 • via Nuitee
S
Sheneasha • couple • us
10
It was great!
Pros:

It was clean

2026-04-22 • via Nuitee
T
Tomekia • couple • us
9
2026-04-20 • via Nuitee
S
Sharon • solo_traveller • us
3
Pros:

The location and staff were good

Cons:

The bed was way too uncomfortable. We left with back pain.

2026-04-20 • via Nuitee
M
Michael • solo_traveller • us
5
Overall, it was tolerable.
Pros:

The hotel location was wonderful. The staff was very kind and curtious.

Cons:

The bed mattress was HORRIBLE...you can tell it was used and old. One side had a major deep and the other side was kinda up. It was hard and uncomfortable. I tossed and turned all night. Secondly, the air condition dial on the wall was not working right. This was in room 113.

2026-04-20 • via Nuitee
D
Dolla • couple • us
10
2026-04-19 • via Nuitee
A
andrea • solo_traveller • it
7
2026-04-16 • via Nuitee
J
Jamie tumbling • solo_traveller • ge
9
2026-04-14 • via Nuitee
F
Frank • family_with_children • us
5
It was disappointing. It did not measure up to our expectations.
Pros:

The breakfast was alright. My family is total strict vegetarian; there was no protein on the bar for us, i.e., no soy sausages; no tofu; no raw almonds or cashews. There other food was ok;

Cons:

1) Upon checking in with our son who is multiple disabled, we were told that the handicapped room we thought we had was not available. So, he did not bathe for four nights, except for wash--ups from the sink because my husband could not pick him up and put him into the bathtub. 2) we relied on the microwave more than we usually do, and for four days, after each time of starting the thing, it locked. At first, I did not know that there was an unlock button on the thing, and the front desk worker did not either (he stated as such). He said that the maintenance person had already left for the dayy; eventually, the thing unlocked by itself, and I'd use it again -- only to have it lock again. AFTER EACH USE, THE THING LOCKED. Finally, my husband found the unlock key ; that made it better, but four days of having to unlock the thing after each use was the pits. 3) I complained about the dim light in the center of the ceiling. I really needed more light than what was presented each night. It was very depressing to not have a more vibrant light bulb in the ceiling The manager said that the light was dim on purpose. We were not able to function as well as we would have with a more watted center light. 4) I tried to register to be a member of the Holiday Inn club, so that I could get credit for the days we spent there -- I have yet to receive an email or notice that the registration went into effect, even after the front clerk helped me register... 5) when we settled for a non-disability room, the first room smelled soo bad --sort of like a wet animal might smell, and/or a pungent child who had not bathed after going to play outside..... I couldn't stand it, so, we asked to be placed into another room. That request was granted. However, the entire second floor hallway actually STANK. We asked for consideration on the bill, but were refused because we used a third-party to book. Our bad!

2026-04-13 • via Nuitee
L
Leonard • solo_traveller • us
4
Was there for only 1 night but would not recommend.
Pros:

Convenience to a Mall and surrounding shopping.

Cons:

Outdated, bruised furnitures. Door jam damaged as if a break-in previously occurred. Old TVs with only no upgrade viewing options.

2026-04-01 • via Nuitee
S
Symone • couple • us
6
2026-04-01 • via Nuitee
A
A • family_with_children • us
5
Cons:

Hallways had odor, carpets were dirty.
Carpet in room soiled.

2026-03-27 • via Nuitee
K
Kalonie • couple • us
1
Horrible
Cons:

The rooms was filthy blood on walls and curtains shower dirty

2026-03-26 • via Nuitee
C
Chasity • couple • us
10
2026-03-24 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-03-18 • via Nuitee
K
Keshauna • couple • us
5
It’s ok stay
Pros:

It’s was ok

Cons:

That I didn’t get the room I book

2026-03-16 • via Nuitee
D
davis • couple • us
10
2026-03-16 • via Nuitee
W
Walter • couple • us
7
2026-03-16 • via Nuitee
C
Connie • couple • us
10
2026-03-14 • via Nuitee