Pavilion On Northbourne

Hotels
8.1 (9366 reviews)
242 Northbourne Avenue , Canberra , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9366 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
M
Marina • family_with_children • au
8
Hotel staff were friendly. Beds were confortable. Breakfast was good but dinner at their restaurant was quite disappoint
Pros:

Confortable and clean beds

Cons:

Toilet area, restaurant

2026-07-12 • via Nuitee
L
Larry • solo_traveller • au
10
Pros:

Felt like walking through a rainforest. Very nice.

2026-07-11 • via Nuitee
J
Jennifer • solo_traveller • au
8
2026-07-11 • via Nuitee
S
Sallyann • couple • au
6
Pros:

Been several times before, good location

Cons:

Very disappointed this trip, not cheap and room was pretty tired. Bathroom terrible, old and dirty. Next to the noisy opening door.

2026-07-11 • via Nuitee
D
Douglas • solo_traveller • au
10
Perfect retreat at the gateway to the City
Pros:

First time in a while I've genuinely felt welcomed during check-in. Thank you Cosmo!
Also, shout out to the staff on breakfast shift in the Atrium - professional, courteous and diligent. Delightful.

2026-07-11 • via Nuitee
J
Jeyshree • solo_traveller • nz
1
Bad, cramped, never again
Pros:

Poor maintenance, walls are chipped, cramped, bed were creaking all night, small toilet with lots of dust inside, tiny space for such a big amount of money, etc

Cons:

Everything

2026-07-11 • via Nuitee
S
Shabreena • family_with_children • au
7
2026-07-11 • via Nuitee
S
Syeda • couple • au
3
Cons:

The bed was comfortable, but the room was furnished with old, worn-out furniture. Nearly every piece had dents and visible signs of wear. The curtains and carpets were stained and discoloured throughout the hotel, giving it a tired and poorly maintained appearance. It was hard to believe that a four-star hotel could be in such condition. The hotel is in urgent need of a complete renovation.

2026-07-11 • via Nuitee
J
James • extended_group • au
10
Canberra was freezing outside however the Pavillion was warm and very comfortable.
Pros:

Room was excellent and very clean; I stayed in room 364 which had a lounge room plus a separate bedroom and bathroom, what a room. Every time I come to Canberra I first choice hotel is always the Pavillion. Thank you once again.

Cons:

As is

2026-07-10 • via Nuitee
E
Emma • solo_traveller • au
9
2026-07-10 • via Nuitee
M
Margaret • solo_traveller • au
10
Pros:

Staff were very efficient and friendly, the Pavilion was beautiful. The food was excellent. I would totally recommend this place to everyone

Cons:

Nothing

2026-07-10 • via Nuitee
C
Christine • solo_traveller • au
10
Relaxing and comfortable, a quality experience.
Pros:

Loved the convenience of the dining and bar areas in the Atrium with its lovely service and varied menu. The breakfast each morning was ample and delicious. The complimentary newspapers were a bonus.

Cons:

I liked everything.

2026-07-10 • via Nuitee
B
Bronwen • solo_traveller • au
9
Compfortable
Pros:

Cheap on booking.com

Cons:

Booking.com

2026-07-10 • via Nuitee
G
Goeltzer • couple • au
10
Pros:

Spacious room and comfortable beds. Very clean great buffet breakfast

2026-07-10 • via Nuitee
P
Peter • couple • au
8
2026-07-09 • via Nuitee
K
Kerry • solo_traveller • au
10
2026-07-09 • via Nuitee
S
Samantha • couple • au
9
Fantastic
Pros:

Great bang for yr buck. Has so much to offer. Love the atrium and bar area. Old but excellent

2026-07-09 • via Nuitee
K
Kirsten • family_with_children • au
10
Great stay
Pros:

Garden was so cool.

Cons:

The fridge was really noisey in room 344. I had to turn it off overnight

2026-07-09 • via Nuitee
B
Brian • solo_traveller • au
6
2026-07-09 • via Nuitee
B
Bridgett • solo_traveller • au
8
Pros:

The bar and dining area with the internal garden was incredible!

Cons:

The bathroom was very outdated with no exhaust fan - leaving the room feeling quite stuffy.

2026-07-09 • via Nuitee