Pavilion On Northbourne

Hotels
8.1 (8566 reviews)
242 Northbourne Avenue , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 8566 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
S
Samantha • family_with_children • au
8
Pros:

Clean
Parking spot included
Central location
Close to public transport

Cons:

Could be noisy with the bar in the centre of the building with the rooms around it

2026-03-21 • via Nuitee
M
Marie Therese • couple • au
9
2026-03-21 • via Nuitee
R
ROMAN • family_with_children • au
8
Pros:

Nice staff. Good location.

Cons:

All good, but the air conditioning system can’t be switched off and the temperature regulator didn’t work properly.

2026-03-21 • via Nuitee
T
Tammeka • solo_traveller • au
9
It was nice and cool, easy to find, good parking and great staff. The beds were comfy.
Pros:

The place has a good feel alround.
The beds are comfy.
The pool was nice and cool on such a hot day.
The breakfast choice was huge and delish!
It was an enjoyable stay and i will be back later this month!

Cons:

That you had to walk through the dinning to get to the pool.

2026-03-21 • via Nuitee
N
Nicole tomeo • family_with_children • au
8
2026-03-21 • via Nuitee
J
Jack's booking • family_with_children • au
8
2026-03-21 • via Nuitee
R
roslynd214 • Couples
10
First time at this hotel, certainly not the last
Pros:

Very handy location. Spotless room, courteous, friendly staff

2026-03-20 • via Tripadvisor
M
Meriel • solo_traveller • au
10
2026-03-20 • via Nuitee
C
Christine • couple • au
9
2026-03-20 • via Nuitee
J
Júlia • couple • au
7
2026-03-20 • via Nuitee
N
Nathan • couple • au
10
2026-03-20 • via Nuitee
R
Robb • extended_group • au
9
A sad occasion but the hotel is well equipped for largish groups to stay and meet up socially. Rooms and beds very comfo
Pros:

Very comfortable 2BR apartment, with easy access to central Canberra. We stayed here for a funeral. Despite sadness of occasion, the stay was pleasant and staff were great. Bar/cafe was a great place to meet.

Cons:

Apartment faced the front so noise from traffic and also the security gate to car park was considerable unless windows closed. Food in the restaurant for dinner was average.

2026-03-20 • via Nuitee
M
Mark • solo_traveller • au
9
2026-03-20 • via Nuitee
M
Mark • solo_traveller • au
9
2026-03-20 • via Nuitee
K
Kerryn • couple • au
9
Had an awesome time in Canberra and loved the accommodation
Pros:

Beautiful and clean

2026-03-20 • via Nuitee
R
Robert • solo_traveller • au
5
Considering I stay there every fortnight on average this the worst stay Ive experienced there plus the morning staff, if
Pros:

Has a great location, good secure parking and close to city.

Cons:

My rooms a/c was extremely noisy throughout the night meaning I couldn’t sleep, this needs major attention, some noise would have been loud enough for others to hear. The morning staff definitely need to engage and give more attention to those staying there also.

2026-03-20 • via Nuitee
F
Fraser • family_with_children • au
8
An event
2026-03-20 • via Nuitee
E
Elizabeth Aineamani • family_with_children • au
9
Pros:

Everything

Cons:

Nothing

2026-03-20 • via Nuitee
C
Carla • couple • au
9
Lovely short stay
Pros:

Easy to get to. 1 block walk to train. Lovely bar area to sit. Worked for our large group as well.
24 hour reception

Cons:

Breakfast was a little pricey for what it was but was still nice. Had to pay extra for barista coffee

2026-03-20 • via Nuitee
K
Karina • couple • au
7
2026-03-19 • via Nuitee