Pavilion On Northbourne

Hotels
8.1 (9028 reviews)
242 Northbourne Avenue , Canberra , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9028 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
F
Fiona • couple • au
8
2026-05-30 • via Nuitee
K
Kanchan • couple • au
6
2026-05-30 • via Nuitee
A
Annette • solo_traveller • au
9
2026-05-30 • via Nuitee
M
M • solo_traveller • au
5
2026-05-30 • via Nuitee
R
Robert • couple • au
10
Great news lace friendly staff great coffee great location great breakfast
Pros:

Clean and friendly staff

Cons:

No EV charging points

2026-05-30 • via Nuitee
Y
Yaowaluck • solo_traveller • th
10
2026-05-30 • via Nuitee
A
Andrew • solo_traveller • au
8
Great value very good hotel everything I needed. Will definitely come back.
Pros:

Easy to find easy to check in clean welcoming warm comfortable beds

Cons:

I didn’t really have any issues

2026-05-29 • via Nuitee
J
Joby • solo_traveller • au
7
2026-05-29 • via Nuitee
J
Jeanette • couple • au
8
Pros:

Location

Cons:

Looking a bit dated

2026-05-29 • via Nuitee
L
Leanne • solo_traveller • au
9
2026-05-29 • via Nuitee
B
Barry • solo_traveller • au
3
Fix up your poor outdated rooms and employ some decent staff
Pros:

location

Cons:

Staff indifference

2026-05-29 • via Nuitee
J
john • couple • au
8
2026-05-28 • via Nuitee
J
Janette • couple • au
8
Great location with lovely garden atrium.
Pros:

Love the atrium area which we spent time in having a drink etc and both nights we had dinner in the restaurant which was great.

Cons:

A spacious room which was well appointed however the whole brown colour scheme is dark and depressing. Need to add some colour into the room.

2026-05-28 • via Nuitee
J
Jenny • extended_group • au
8
Stayed one night while attending an event. Convenient
2026-05-28 • via Nuitee
B
Bronwyn • extended_group • au
7
Close to everything
Pros:

Good size appartments

Cons:

Not many facilities

2026-05-28 • via Nuitee
D
DEEPU • family_with_children • au
7
2026-05-27 • via Nuitee
B
Browne • solo_traveller • au
10
2026-05-27 • via Nuitee
S
Steven • solo_traveller • au
7
Will stay again only in cooler months and easy of parking/access across Canberra.
Pros:

Love the location - easy to access the light rail station outside the hotel + drive around Canberra - places like the Australian War Memorial and Old Canberra Inn. Love the morning breakfast buffet - lots of good food options. Loved the ground level access to my apartment.

Cons:

Room decor colour and air conditioning are woefully outdated and need a significant update for modern aesthetics, should have been done many years ago. Solo traveller charged for x 2 people for the buffet breakfast.

2026-05-27 • via Nuitee
T
Tanya • couple • au
7
It was convenient but as I had a bad knee and when I asked for a walk in shower was told it would cost me $45 more
Pros:

The window could be opened as we prefer fresh air to air conditioning

Cons:

It didn’t look quite like the photo

2026-05-27 • via Nuitee
B
Bruce • couple • au
9
2026-05-27 • via Nuitee