Pavilion On Northbourne

Hotels
8.1 (8243 reviews)
242 Northbourne Avenue , Canberra , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Good value for money
Cons:
Food quality issues
Poor service in dining
Air conditioning problems

Categories

Cleanliness
8.74
Clean and comfortable hotel, with no major cleanliness issues reported.
Service
7.71
In some instances, staff were reported as unhelpful or rude, particularly in the dining area.
Location
9.25
Perfect location with easy access to city attractions and transport.
Room Quality
7.7
Rooms are comfortable but showing signs of being outdated, with some air conditioning issues.
Amenities
8.23
Amenities match the hotel tier, but lack of covered parking is a downside.
Value for Money
8.69
Overall good value, though breakfast pricing issues were noted.
Food and Beverage
6.24
Food quality reported as subpar, especially with meal preparation and service.
Overall Experience
8.21
Overall a decent stay, but several issues may impact future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:37

Property Description

Indulge in Luxury at Pavilion On Northbourne
Escape to the 4.5-star Pavilion On Northbourne boasting Canberra's largest indoor tropical garden atrium. Unwind by the outdoor swimming pool, stay fit at the fitness centre, and enjoy the convenience of the onsite bar and restaurant.

Unmatched Convenience and Comfort
Experience ultimate comfort in rooms with 32-inch flat-screen TVs, free WiFi, and cable channels. With free on-site secure parking and complimentary local newspapers, every detail is taken care of for you.

Culinary Delights and Relaxation
Savor delicious meals at Atrium Restaurant and Bar, offering buffet breakfast, lunch, and dinner. Afterward, unwind with a drink in the lounge area or opt for 24/7 room service. Retreat to quiet, air-conditioned rooms equipped with modern amenities for a rejuvenating stay.

Book now for an unforgettable experience at Pavilion On Northbourne!

Important information:

Guests are required to present a valid credit card and photo ID at the time of check in.

Please note that there is a 1.25% charge when you pay with a Visa or Mastercard, a 3.25% charge with American Express, and a 3.5% with Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 8243 reviews
Cleanliness: 8.74
Service: 7.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 6.24
Overall Experience: 8.21
M
Margaret • family_with_children • au
9
2026-02-14 • via Nuitee
A
Angela • couple • au
8
I really like this hotel but I think the bar should be open till at least 11pm
Pros:

Location parking Nice rooms

Cons:

Bar closing T 10pm

2026-02-14 • via Nuitee
J
Justin • couple • au
8
2026-02-14 • via Nuitee
H
Hayley • couple • au
9
Pros:

Very clean, plenty of parking and staff very welcoming

Cons:

Not really anything to fault only breakfast could have a few extra choices

2026-02-14 • via Nuitee
J
Jason • family_with_children • au
5
Cons:

Could not access the internet via the TV.

2026-02-14 • via Nuitee
A
Adrianne • couple • au
10
Pros:

The room was beautiful and clean and the bed was super comfortable. The forest room is a lovely place to relax and unwind. The in-house restaurant offered wonderful meals as well as 5 star buffet breakfast.

2026-02-14 • via Nuitee
C
Cassandra • solo_traveller • au
8
Comfortable stay in a great location. Will definitely be back.
Pros:

Great location and easy check in

2026-02-14 • via Nuitee
S
Storm • family_with_children • au
9
2026-02-13 • via Nuitee
A
adriannew575 • Couples
10
Top class
Pros:

Beautiful hotel. Staff were helpful and friendly. The room was nice and clean and the bed was super comfy. The restaurant had a great choice and our meals.were really good, and the buffet breakfast was top class.
Definitely will be staying here again

2026-02-12 • via Tripadvisor
D
Daniel • couple • au
9
2026-02-12 • via Nuitee
D
Deceree Joy • extended_group • au
7
Spacious and Comfy
Pros:

Spacious, clean and comfy.

Cons:

Not close to restaurants or supermarkets.

2026-02-12 • via Nuitee
K
Kaibo • extended_group • au
4
2026-02-12 • via Nuitee
C
Charlotte • solo_traveller • au
8
2026-02-12 • via Nuitee
D
De Jong • family_with_children • nl
9
2026-02-12 • via Nuitee
T
Taylor • family_with_children • au
9
Pros:

Great stay family really enjoyed our stay

Cons:

Very little.

2026-02-12 • via Nuitee
R
Robyn • couple • au
10
2026-02-12 • via Nuitee
C
Charlotte • solo_traveller • au
8
2026-02-12 • via Nuitee
B
Brendan • couple • au
5
OK not bad have stayed in better hotels
Pros:

The breakfast was good

Cons:

You could hear water running be it the toilet, shower or the bath. The noise coming from other rooms. The bathroom looked very tired, needed up dating

2026-02-11 • via Nuitee
K
Ken • solo_traveller • fr
4
The standard of accommodation was very disappointing for the price charged for the the room.
Pros:

The breakfast was fully up to expectations. I also found it convenient to eat there at night.

Cons:

I was in Room 209. The sink had serious surface cracks in it after some heavy item had been dropped on it. The fawcet was antedeluvian and needs to be replaced as does the type of sink which has serious 'splash back' issues when the the tap was turned on.

When I tried to moderate the cold water in the shower, the tap came off in my hand!

The marble-effect tiles had some serious brown stains which would require careful scrubbing to clean them properly. There was also some serious bottle-shaped staining and marking the floor by the door;

The lighting in the bedroom was dim which is no good for me. It took me some time to find all the light switches. I definitely did not like the small light switches at waist level. What century are we talking about?

Overall, my experience in this room was very disappointing and not to my expectation for what I have been charged. Hotels of this caliber are getting away with murder if they don't put right all the features I have described. Consumers are absolute mugs to put up with standards of accommodation such as I have described.

2026-02-11 • via Nuitee
C
Colin • family_with_children • au
9
2026-02-11 • via Nuitee