Sentrim Castle Royal Hotel

Hotels
8 (656 reviews)
Moi Avenue , Mombasa , ke
+254 796 890890

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Issues with cleanliness
Outdated rooms
Poor value for money

Categories

Cleanliness
6.89
Issues with mold and dirty floors in some reviews indicated concerns about cleanliness.
Service
8.86
Staff was frequently described as friendly and accommodating.
Location
8.9
The hotel is well-located in the heart of the city, attracting positive remarks.
Room Quality
7.35
Rooms are described as outdated, with some issues noted about air conditioning and hot water.
Amenities
8.38
Amenities were mentioned positively, but some guests noted issues with the shower and hard beds.
Value for Money
6.84
Several reviews commented on the hotel being overpriced for the quality of service.
Food and Beverage
8.39
Breakfast received positive notes, but a wider menu was suggested.
Overall Experience
8.36
Overall experience is generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-24 00:05

Property Description

Spacious Rooms with Modern Amenities
Sentrim Castle Royal Hotel offers spacious rooms with balconies, digital safes, TVs, and mini bars. Enjoy the convenience of free WiFi access and a comfortable working desk in every room.

Dining with a View
Indulge in a culinary experience at the on-site restaurant serving African and International cuisine. Take in stunning city views from the rooftop while enjoying your meal. Unwind at the bar or coffee shop for a relaxing time.

Versatile Facilities and Nearby Attractions
Host your events seamlessly with modern conference facilities accommodating up to 200 delegates. Explore nearby attractions like Fort Jesus and Mombasa Golf Club, both just a short distance away.

Experience luxury and convenience at Sentrim Castle Royal Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Location

Guest Reviews

8
Based on 656 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 6.84
Food and Beverage: 8.39
Overall Experience: 8.36
G
gabrielarP6450OU • Couples • Barcelona, Catalonia
10
A peaceful haven in the heart of Mombasa.
Pros:

The room are very nice and comfortable, the staff is very friendly and helpful. I want to mention specially Meshack for his help at anytime. The location is perfect, 5min far in tuc tuc from fort jesus.
I believe this is the best place to stay en Mombassa!

2026-08-29 • via Tripadvisor
C
Christian • extended_group • de
9
2026-08-29 • via Nuitee
M
maria • solo_traveller • es
8
Pros:

Nice location and comfortable beds. Pretty interesting building

Cons:

We found one of the rooms with 30 mosquitos which we had to kill of course. They should check for this in better detail!

2026-08-29 • via Nuitee
C
Compass55704311776 • Friends getaway
10
Unforgettable experience
Pros:

The food was amazing and the kindness of all the people maked the experience unforgettable

2026-08-28 • via Tripadvisor
M
mufeed • couple • om
9
2026-08-27 • via Nuitee
F
Francesca • extended_group • it
8
2026-08-26 • via Nuitee
A
Anilkumar • couple • ke
10
Pros:

The hotel is well maintained despite its age.

2026-08-26 • via Nuitee
M
Marina • solo_traveller • no
8
2026-08-25 • via Nuitee
M
Manuela • family_with_children • it
9
Comodo, pratico e dal fascino retrò
Pros:

Avevamo due camere molto spaziose e comode. L’albergo conserva il fascino della sua storia e il ristorante è molto buono. La posizione è strategica per la visita delle attrazioni principali della città.

2026-08-24 • via Nuitee
M
Manuela • family_with_children • it
9
Avevamo due camere molto spaziose e comode. L’albergo conserva il fascino della sua storia.
Pros:

Avevamo due camere molto spaziose e comode. L’albergo conserva il fascino della sua storia e il ristorante è molto buono.

2026-08-24 • via Nuitee
Z
Z5095GZelenag • Friends getaway
10
Review
Pros:

Beautiful experience! The food was excellent, and the girls were absolutely amazing—professional, friendly, and welcoming. Highly recommended!

2026-08-21 • via Tripadvisor
A
abdikhaliqh2026 • Business
10
Excellent training and experience.
Pros:

Had a training here for almost 3 months. Our stay at this hotel was exceptional, highlighted by delicious food and impeccable service. Every meal at the restaurant was a culinary delight, featuring fresh ingredients and beautifully presented dishes thanks to the Chef incharge Chef Adan 👨‍🍳.
Not to forget the professionalism and genuine care and warmth by Mr machoka who was ever present and supportive.

2026-08-21 • via Tripadvisor
F
federica • solo_traveller • it
8
Bella struttura con qualche errore di gestione
Pros:

La struttura complessiva di stampo coloniale

Cons:

La musica pop sparata nella zona ristorante, un scelta chiaramente in contrasto con lo stile dell’ambiente.

2026-08-21 • via Nuitee
T
Tanzil • couple • bd
7
It’s a good stay for a short stopover in Mombasa.
Pros:

The hotel is old but because it used to be castle, it made the stay special.

Cons:

The pool is really small, no shade, it’s like a jacuzzi. Couldn’t use it.

2026-08-20 • via Nuitee
D
Domenico • solo_traveller • it
9
2026-08-20 • via Nuitee
J
julien • solo_traveller • fr
9
Pros:

Hotel superbe avec de tres grande chambre tres confortable

2026-08-19 • via Nuitee
C
CRISTIAN • solo_traveller • it
9
Bella struttura con personale ottimo
Pros:

Bella struttura con stanze ampie e comode, e con personale cordiale che ti accoglie con un bicchiere di succo rinfrescante, vicino al centro e con all'interno bar e ristorante.

Cons:

Durante la notte era sempre accesa la luce nel porticato esterno di accesso alle camere che risultava fastidiosa

2026-08-19 • via Nuitee
F
Fatema • family_with_children • tz
8
2026-08-19 • via Nuitee
L
luca • couple • it
9
2026-08-19 • via Nuitee
J
joanwA7340CT • Family
10
Amazing stay
Pros:

Amazing experience. They have excellent hospitality and a very nice pool. Highly recommend 👌🏾.

2026-08-18 • via Tripadvisor